Let me preface this by addressing everyone looking to pay pennies on the dollar...I…read moreunderstand...gotta eat. This review was overdue. Nonetheless, the reason I save Ace coupons and drive around the corner instead of to a big box store, is on account of them catering to my response time issues. It's also why I can specifically shop here after work. Simply put, when I walk into this Ace and need something hardware specific (often put together for me) they get me done quickly!' That type of business is fading and being 45, I'd appreciate service levels like this persisting. Mgmt please give a shout to Max for helping tonight in good spirit.

I was driving through town using my phone to navigate when my battery gave up the ghost. They had…read morejust sold the last iPhone cable so the clerk GAVE ME HERS. Brand new. Seriously. She refused to take no for an answer and wouldn't take money for it either as it had already been purchased. I hope life is kind to that sweet girl because she deserves all the good things.

Besides prices being higher than somewhere likes Lowes or Home Depot, items are easier to find and…read morethe employees are available to help right away.

Ace is the Place!…read more This location doesn't disappoint, taking into account that it is a neighborhood store. They have just about all the basics that you could need, and things you didn't know you need. The staff is always friendly and pretty knowledgeable. They are willing to go out of their way to solve the issues you may have. If you need something that isn't in stock they are willing to locate it for you. All in all they have your basics covered.

I had recently purchased my first home and needed all the lawncare essentials. Being a single…read morefemale and not knowing much about things of this nature, I went to the Ace Whitmore. The store manager Derek was very helpful and spent time with me in picking out a mower and explaining how to use it. I signed up as a rewards member (it's free) and got $100 off the Ego mower and an additional $100 off the Ego blower/trimmer combo! I also received and used a $5 off $15 coupon via text. Derek explained the batteries on Ego are interchangeable, which was an added plus. I recommend anyone who needs some extra assistance to go to Ace. The people will ask if you need help and spend the time with you! Thanks again to Ace and Derek!

I walked in to get my window screens repaired and the customer service was top notch. I can't…read moreremember the last time I walked into a store and received such good service. I will be shopping here more.

Everyone here is really nice and helpful. When I have a problem or can't find something, I usually…read morejust ask the first random person I find and every time that person has solved my problem. With it being a smaller store, they occasionally run out of stuff. Aside from that they almost always have what I need . If we are buying something big we may go to another store with more selection, but as a go to place this is it for us!

customer Service is trash. If you need anything in the back dont hold your breathe, they will make…read moreyou feel like a nuisance for asking.

It's very very important that you pick your location and get to know your home crew…read more If you buy tools, they typically have three different quality grades by three different brand names in each different department ; (their Atlas name in landscaping department vs their Bauer in power tools). I always buy higher quality if it could be dangerous like a aluminum oxide "blade" for a right-angle grinder. They are absolutely the leader in the field of safety equipment. When COVID-19 struck they voluntarily donated everything on all of the shelves UNITED-WAY is the umbrella organization that distributs to the other organizations. Always register your email pronto, Always buy the warranty.

Perfect for tools on a budget. Maybe you need disposable tools? Quality isn't overly great. But…read moreif you need a tool for the occasional use or one time use, This is the place. They have sine things decent. Check the prices. Name brands might not be the cheapest here. In a pinch they will do.

Unbeatable deals and large selection of appliances and hardware with great employees who assist…read morecustomers with any questions or issues. Plenty of parking and not too difficult getting around in this big store at all.

You will receive no help whatsoever Kids in the paint…read moredepartment will not recognize you at the counter To busy on there phones Go to Home Depot if you need assistance with anything

Their service is top-notch. Highly recommended! Their motto is large enough to serve, small enough…read moreto care.

Super convenient down town location. Very friendly and helpful staff…read more Great resource right in our neighborhood.

I have rented from Rental Max many times over many years. Reasonable prices and knowledgeable team…read moremembers. This is my "Go To" place for all my rental needs. I highly recommend them!

Doug and the guys are great. They have everything our company needs. They are always willing to…read morework with us and tell us about the new equipment they have received. Rental Max Crest Hill is my go to store. Thanks guys for all your hard work to make us happy. Elite Door Systems, LLC