This was my first visit to this location, though not my first blowout experience. Unfortunately, it…read morewill also be my last for this brand. My daughter and I arrived five minutes before our 12:00 pm appointment. Another group checked in after us, yet they were taken back first. We weren't called until 12:10, and while I asked that my daughter be started on first (which they did), I was left waiting even longer. When my stylist finally brought me to the shampoo bowl, she apologized, explaining that another client had shown up 30 minutes late. I couldn't understand why management would allow a tardy client to disrupt scheduled appointments. My stylist, Crystal, was very kind and professional. We even talked about how important it was for my hair to last since we had an event in Greenville at 3:00 pm. I specifically asked for hairspray at the end to hold the curls. Unfortunately, by the time we reached our hotel around 2:00 pm, my hair was completely limp with no hold. The style barely lasted an hour, which defeats the purpose of a blowout. While my stylist did her best, the overall management of this location was disappointing. Allowing late clients to interfere with scheduled appointments, giving preferential treatment to guests who arrived after us, and requiring stylists to handle cleaning duties instead of focusing on clients all contribute to a poor customer experience. For context, I've been to Drybar and other blowout salons multiple times and have never had my style fall apart so quickly. I also typically receive a wash, cut, and blowout in under an hour--yet here, the timing felt unnecessarily prolonged, as if designed to increase charges. To be clear, this review is not a reflection on my stylist or my daughter's stylist--both were pleasant and received a 20% tip from me. My concerns are directed at the management and overall business model of this establishment. Would you like me to make this shorter and sharper for posting on Google/Yelp, or keep it in this longer, detailed version (which works well if you want to explain fully what happened)?

I was in Rockwall for a business trip and needed a last-minute blowout + style prior to my meeting…read more I was relieved to see that this place opens early, at 7 AM! I was not sure what to expect and I have extremely long, thick hair, but Michelle did an absolutely amazing job! It turned out better than I could have imagined, and I am extremely happy with the results. They also had a laptop tray that I was able to use to get some work done while getting my hair done. Outstanding touch on the service! The place was also decorated so cute for Easter, which was a cute touch. I will definitely be back the next time I'm in Rockwall.

About a year ago I went to get my hair colored by Brenda Sanchez. I requested a treatment that was…read more150 -180$ at the end I was charged 500$!!!! I'm not one to argue so I just paid and left but I will NEVER AGAIN GO!! NOW I'm getting emails about a supposed appointment that I supposedly booked! And it says that if i dont cancel i will be charge 50$no show!!. So i emailed explained that i dint schedule it and to cancel. She canceled it but now i get another email that it has been reschedule for another day!! This is such a SCAM!!! Again I will never go back!! I dint schedule an appointment! If I'm charged anything at all I will press charges!!

So I went in to this place called Glamout Bar its actually a small room with in a place called…read moreSalon Boutique In Rockwall, I have never had extensions so I decided I wanted to try something new,So I go in and spoke with a lady named Brenda Sanchez, she said the cost would be 1400.00 which I did think it was extreme but i went ahead and decided to do something for myself for a change, So Brenda explained that i would need to come back periodically for an upkeep and or push up with having extensions so when it was time to see her the second time I went in and she said the Cost would be 150.00 which I agreed.. So then the third time I went to see Brenda I thought I was getting the same service as last time which was a push up and hair color well half way through what I thought was a push she says she was going to do a maintenance but did not explain the cost nor gave me the option to choose whether I wanted to proceed or not considering the cost of the maintenance was 300.00 + 115.00 well after she clipped my extensions she proceeded to doing what I thought was a push up, well almost 5 hours later she had her niece take me to another room to blow dry my hair and that is when I worked the courage up to ask if that process of 5 hours was the same cost of 150.00 as of last time, as when I went in the previous time for a push up I only lasted 45 mins to to 1 hour..She then said that what she did was a Maintenance to my hair and that would cost 300.00 and additional 115.00 for hair color, when she only colored my roots and side burns..I told her I was not going to pay her the 415.00 because she did not consult with me on the pricing first and I told her it was not fair as I being her client to not have the option to choose my service.. how did she know if I was able to afford 415.00 ?? thinking I was only going to pay 150.00 well she said you are going to have to pay anyway. I gave her a check for 300.00 and said you can take me to court for the Balance..well she called the police and probably fed them lies..so they corned me to pay her the whole balance..well I warned her that I was going to do everything in my power to make sure she did not do this to anyone else! I told her not everyone will have that amount of money when she tries to do a switch and bait, so I told her I would be warning everyone out their that may come In contact with and her buisness. Please Becareful!! and Beware She is A thief and and is not up front with her Clients! I would also like to add that she is in no way professional as she closes down her part of her working area when she has to take her kids to school and when she has personal issues come up and she will reschedule you at last minute . please find someone reputable..

Glenda is great! She is super getting you the appointment you need with the right person. Moriah…read moredid my hair and she is amazing! This was my first time in the salon and I'll continue getting my hair done - cut and colored here!! Moriah is great with extensions as well. this place.

First time at this salon, and I'm so happy with the results! Payton was very friendly and did above…read moreand beyond on my hair! It turned out even better and more blonde than I expected! Will definitely be back

Walked in today and got in the chair as soon as I asked if there was someone free to work on me. I…read moreshowed a photo I found online and asked if she could get as close as she could to the photo and I think she did a amazing job on me. Totally worth the money, I mean places like Ogel you do pay for students who don't always know what they are doing. Really clean Salon, super nice people who work there and reasonably priced. I'll be coming back for my touch ups. Thank you all for seeing me today! I love my hair, can't stop playing with it now.

Here I am, on my quest for my Dallas area colorist. I'm new to the area and this is my least…read morefavorite part of moving - finding new service providers! Well, I hit a home run, first try with my stylist at this salon. Chrissy was awesome. She provided great consultation before we began and throughout the appointment over and above my color. I had something in mind for a cut/style and she walked me through what it would look like to have that cut/style, giving me all kinds of clarity about what I thought would be a good idea. After talking with her, we made a different decision together and I'm so grateful. And her colorist skills? Awesome. When I say my base color is perfect after my first visit with her, I'm not kidding. I LOVE it. Y'all, if you need a colorist, GO TO CHRISSY! She has limited hours at this salon, but she'll work you in somewhere. ;) Thanks, Chrissy! See you in a month? :D

Best you can find in the area! Excellent stylists, amazing nails and pedis, facials that keep you…read moreglowing and massages that absolutely relax. Top notch employees the best around Book a spa day for all the things!

Immediately when I walked in it gave me Cracker Barrel gift shop vibes, so much crammed in the main…read morelobby it's overwhelming. I wasn't fond of the scent either when I entered, I'm not sure what "scent" they were going for but it wasn't pleasant. Since it was my 1st time I only got the mani/pedi and my tech was PHENOMENAL! She was detailed and very meticulous. I won't return but she's the reason I gave a 3 (I would have put a 1).

I love my hair after going over to the Rockwall salons and having my hair done numerous times the…read morewoman could never achieve the color I wanted. I went to Legacy and LINDA!!!!! she got it the first time!! Room127 that's the magic number. Thanks!!!!

Have gotten too large and some of the employees work less and want more money. I understand prices…read morehave doubled, but they are charging quadruple and not customer.

Kim was so sweet from beginning to end! I wanted a huge change to my hair (highlights and a huge…read morehaircut) and she delivered exactly what I wanted! My husband loves my hair and I am so happy I went to her. This was the first time and I definitely will return! She asked a ton of questions about what I wanted to make sure she had an understanding and she did amazing!!!

From the owner: I specialize in all hair types, and want to create the look that is perfect for you. With a large…read moreoffering of hair cuts, styling and color processes, in additon to a wide range of extension techniques, as well as custom wigs and non surgical hair replacement. We provide an upscale fun experience, that allows you to relax and enjoy your appointment.

My hair is growing out from Pixie length, and my highlights were long overdue. Kennedy did a…read morebeautiful job. We also ordered tape in's to fill in the uneven pieces in the front. She was professional and we had a nice conversation. Overall, great experience.

Pass this place by. I wish I could be writing a review about how good they are at cutting and…read morecoloring my hair, but I never even got the chance to inquire about my hair or even an appointment because I am a male, and possibly, also because I am a Latino, in Texas. Earlier, I was doing my late afternoon, early evening neighborhood walk. I was wearing hiking boots, blue jeans and a very expensive wool flannel. Uhmmm, it being Texas, this is all acceptable clothing attire, in the winter. As I passed by this establishment, I finally saw an employee working. I was thrilled to see someone here because I've been trying to call them for an estimate for a hair and color and possibly make an appt. They never answer the phone. Ever. I can show numerous calls during work hours. I've even attempted to leave a voicemail but it was always full. Anyways, I walked up and before I could get to the door, I was greeted by an employee or the owner with a very cold "No thank you" There was something more to that "no thank you" as well. There was was something I have felt before, many times throughout my life and several times here in the Great State of Texas, and that is, preconceived ignorant hate filled racism. Let me explain something else about myself. I am a Latino. I am an American first and foremost, but I am also an American, Born and Raised, wave the flag, Proud of my Country, American. I can also add, my parents were born and raised in America, as well as their parents and their parents, in fact, my Family has been in America even before it was even America. There are no green cards among any of us, only BIRTH CERTIFICATES. Aside from the shrill "no thank you" as if I was anything else, other than a customer, she, the employee, was very quick to brush me off and tell me call the number. I explained to her that I have tried to call repeatedly and to no avail. I explained I am just returning from my walk and that I live around the block, but the look of unprovoked terror or hate or, I don't know what was in her eyes, but it certainly was NOT what one would expect as a possible customer. I'm not sure what her back story is, but I could see she already had a Pre-conceived story of me. I left mid sentence and walked home frustrated, upset, and sad, because I was sure she was going to call the cops on me any second, just for inquiring. This being a small town and me new to Texas and this town, I was not sure how I'd be greeted by them. I wear a Back the Blue and I support my Local Police, rubber band bracelet, and still, in 2019, I am concerned about my rights and safety with Police, because of my color. This entire experience lasted all of maybe a couple minutes, but it will be a memory and learned experience of mine for an entire lifetime.

Let's start this by saying I'm picky.... Super picky. Especially about my hair. I've found that not…read moreeveryone can do my type of hair, curly. Ariel, however has mastered it! She knows exactly what I want even before I do. What she does is cuts and styles my hair catered to MY head shape and size. AND on top of all that, she is so sweet and kind. She keeps a chill environment and if you're lucky you might even get some blue tea! If you're thinking about using her, just do it ! You will not be disappointed! She even did my hair when it was a lot shorter too!

5 Stars - Fantastic Haircut Experience! I couldn't be…read morehappier with my recent haircut! From the moment I walked in, the atmosphere was welcoming and professional. My stylist really took the time to listen to what I wanted, offered great suggestions based on my face shape and hair texture, and executed the cut flawlessly. The attention to detail was impressive--clean lines, perfectly blended layers, and just the right length. I walked out feeling refreshed, confident, and like a new person. It's clear they truly care about their craft and their clients. Thank youuu Ariel

Consistently the best hair cuts I've ever had, by far hands down. I started with her more than a…read moreyear ago with a shorter cut, now we are going longer again and even awkward in between cuts were flattering and easy to style. I'm not a hairdresser so my cuts have to be pretty easy for me to style Pam listens and Delivers

Very pleased with my hair cut. Pam took the time to be sure it was cut the way I wanted it…read more Found my new hair stylist.