Top rate! What really stood out was the attention to detail and genuine customer service. I never…read morefelt rushed, and everyone made me feel like a valued client. I'll definitely be back and highly recommend Blo Dry Bar to anyone looking for a beautiful, long-lasting blowout and a great overall experience!

I really wish I had read the Yelp reviews before booking here because unfortunately, my experience…read morematched many of them. I had a 3:00 PM appointment and even arrived a little early. I was checked in and asked to wait, but after sitting there for 20 minutes with absolutely no update, I finally had to go to the front desk myself and ask how much longer it would be. I explained that I had a flight later that evening and had specifically scheduled an appointment because I needed to stay on time. I was then told that the stylist they booked me with was "one of their slower ladies." That honestly made the situation even more frustrating. If the salon already knows a stylist tends to run behind, why book a 3:00 PM appointment without building in enough time--or at the very least, communicate that to the client when they arrive? I ended up leaving because I could not risk missing my flight. Then, to make matters worse, they charged me a $25 cancellation fee. That is what I find completely unacceptable. I showed up for my appointment, on time, and they were the ones running behind. I did not cancel or no-show. I waited 20 minutes with no communication and only found out there would be an additional delay because I went up and asked. Charging a customer a cancellation fee under those circumstances is incredibly poor customer service. If you expect clients to respect your cancellation policy and your time, you should also respect theirs. Very disappointing experience, and I definitely should have read the previous reviews before booking. 9/3/26 UPDATE: The franchise owner personally reached out to me after my review and investigated what happened. She confirmed that I did arrive on time, that the delay was due to an issue on the salon's end, and that the $25 cancellation fee should not have been charged. She apologized, is allowing the disputed charge to be refunded, and offered me a complimentary blowout with an experienced stylist. While my original experience was disappointing and I stand by what I wrote about that visit, I really appreciate the way ownership handled the situation afterward. Accountability and good customer service matter, and I believe it's equally important to acknowledge a business when they make a genuine effort to correct a mistake. I would be willing to give them another opportunity in the future.

Had a styling, makeup application and eye lashes - the styling was amazing. It stayed in place for…read morea day! And my hair dos not curl. It looked amazing and I got lots of compliments. Makeup application felt good and worked well for my event. I didn't love the lashes and removed them before the event. Would have preferred the baby lash add in versus the whole glam lashes...just not for me. I didn't think about the need to ask to scale it back, so that's on me. Unsure of what alternate options would be available.

BAM is incredible!! They are so professional and the products they make are amazing. I have a…read morehandful of makeup products (which are incredible) and a hair straightener which you can tell is great quality. Love this place and would highly recommend for anyone interested in a one-stop shop for hair and makeup!

It's a welcoming and cute salon. There's reserved parking for clients, which is nice. Stylists…read moreseemed skilled, friendly, and the ambiance is nice. The online booking can be a bit much and confusing, but still better than having to call in to make an appointment. What I find frustrating is the gratuity. The MIDDLE pre-calculated gratuity was 28%. Does it say that it's 28%? No. Usually the pre-calculated amounts are 15% on the left, 18% in the middle, and 20% on the right or something similar. I would even accept 18% / 20% / 22%, but 28% as the middle?! That's crazy.

Camille is now my go to girl!! I had moved from Southern Cali to Texas about over 3.5 years ago & I…read morewas so nervous on finding a new hairstylist. I tried out three different hairstylist in Dallas & I was fed up that I would fly back home to see my own hairstylist. I then came across Camille's page on IG & noticed how engaging and passionate she is about hair. So I thought let me give her a try & I'm glad I did! She talked me through my haircut, not to mention she knows how to thin hair, which I need since I have horse (thick) hair. She also does spray tans! I'm telling you, she does it all!! She made me look fabulous with my spray tan for my bachelorette! Camille is the best, I trust her with my hair & I would trust her with yours!

Highly recommend! Jessica is very talented and makes my hair look great. She is also super sweet…read moreand fun to talk to. The salon is bright, clean, and a nice place to relax for a few hours.

Jessica the owner is great at doing extensions! Know that the hair was very expensive but great…read morequality, The only thing is that some of the hair was way too blonde so I could not pull it up ever. That was a bummer.

Breyna did such an amazing job with my hair this morning! I showed her a picture of what I was…read morewanting and matched did it perfectly, and was also so so kind! Would definitely come back next time I'm wanting a blowout!

What a great blo dry bar! My stylist was amazing! She knew exactly how to style my hair, and it…read morelasted 3 days! The staff here at the Plano location are super friendly, and inviting. I've already booked my next appointment.

Daisy was very friendly, professional and efficient. I would definitely request her again as my…read morestylist.

My girl Maya ate downnn. She was so sweet and genuine! And knew exactly what I wanted for my…read moreblowout! Will always enjoy my time if it's with her.

Krystal and Crystal gave me a fantastic experience! They were so knowledgeable and kind, and opened…read morespace for me to explore and figure out what I like! Such a great spot

I get my hair done at the salon here every 6 weeks and Maddie is the absolute best! She's sweet…read moreand friendly and always does fantastic on my hair. The store is clean and the employees are friendly. I recently had my daughter's hair done here as well and they were so patient and did a great job!!

I've been getting my hair done by Makenna for years now, following her from her prior salon to Di…read moreLusso, which is in a great location, just north of Stonebriar mall. The salon is easy to find with plenty of parking. Makenna is very knowledgeable and does a great job keeping my hair looking its best. Color, highlights, cuts, she is great with all of them.

I want to share my experience so others can make an informed decision before trusting this salon…read morewith their hair. My hair was severely damaged after receiving services from Stephanie. What I went in with and what I was left with were two completely different things, and the damage has required significant time, money, and effort to try to correct. What has been even more upsetting is seeing other people come forward with similar concerns about damage to their hair. I brought my concerns to the salon owner, Natalie, hoping she would take the situation seriously and work toward a reasonable resolution. Instead, in my experience, there has been a complete lack of accountability for what happened. I have felt dismissed rather than supported as a paying client whose hair was damaged by a service performed at her salon. I understand that not every service turns out perfectly, but there is a major difference between an imperfect result and significant hair damage. Mistakes can happen--the way a business responds afterward says a lot. I wish Natalie had acknowledged what happened, taken responsibility for the salon's role, and made a genuine effort to resolve the situation. I would strongly encourage anyone considering this salon to do their research, ask detailed questions about the health and integrity of their hair before allowing chemical services, and document their hair before and after their appointment. I would never want another person to experience the damage and frustration I have experienced.

My hair was box-colored & in major need of a cut & some TLC after frequent use of a flat iron &…read morecurling iron...Karissa worked her magic on my color, gave me an updated cut, & conditioning treatment that made my hair healthy & shiny. I have been back to see her twice since my first visit & have another appointment this weekend! I would not trust my hair to anyone else & I refer everyone I know. I have never gotten so many compliments on my hair. I couldn't be happier with the results!

Karissa has been doing my hair for about 3 years now. I struggled to find anyone that could do a…read morecolor that I enjoyed. She was able to create the perfect blonde highlights and grey coverage. Karissa was able to find a style that complimented me. I have very, very fine and thin hair. I am glad that I listened to her advice and allowed the "work in progress" of what she needed to do to create the look. It was educated advice on her side and today I am beyond grateful. I would HIGHLY recommend her as your color specialist. Trust her advice and don't rush the process. She also gives BEST head massages in the shampoo bowl. That alone makes the trip worthwhile! You will love her! Carol Anne H

Megan is amazing! I come here for the magical Megan…read moreexperience. She has worked wonders with my hair. She has truly gone above and beyond the service, exceeding my expectations every time. She is an expert in color, I usually share a little bit of direction and she creates something better. I live about 45 minutes away (one way) and it's always worth the visit. Thank you Megan for all your great work!

Mori is amazing! She actually listens to you and understands your hair type and your frustrations…read morewith patience and precision (her cut is perfect). I am thrilled to have found my hairstylist and cannot wait for my next appointment!