I got to meet a very polite, older lady. They have a large selection of animals/pets and their…read moreprice are reasonable.

Earlier this week I stopped by lucky pets to check out their "hand feed tamed cockatiels. I was…read moregreeted by a friendly and helpful older lady who introduced me to her tame bird. I told her I would return with my daughter since I was buying the bird for her and wanted to make sure my kid could bond with the tame bird. I came in today and spoke to an older male who I believe is the owner of the store. I asked him if he could take the bird out to see if my child could hold it (remember it's a tame hand fed bird) the man declined and said "NO" then ignored me and went about his business. Unfortunate for him he lost a sale, not only was I going to buy the expensive bird, but also buy a cage, bird toys and feed. I guess he is not in business to make money?? Or maybe he was just having a bad day? Looks like I will take my kid to a bird store in Orange County and buy the bird and supplies there. I just wanted to support a local business, but looks like lucky pets doesn't want my business

OUTSTANDING SERVICE!! I called ahead and Chris was extremely helpful and directed me to the "best…read moresellers" and what I could get for my puppers birthday. I'll definitely be going back!

I LOVE this shop! I come here anytime I need to refill my pets food/snacks. There are so many…read morehealthy options inside the store, but don't let that overwhelm you! The family that works there is always so helpful and ready to provide tailored recommendations for your fur baby's needs. ANDREW seems to always be there when I shop on Sundays and he's always so helpful and kind! Everyone I met so far is great, and my dog/cats LOVE pretty much everything I bring from here! My PICKY senior dog, who normally doesn't eat kibble on her own, LOVES their freeze dried foods! Can't recommend enough!!

Owner Michelle is very knowledged about Birds, fair with their prices on all feed and great with…read moregrooming my bird.

Very disappointed with this place. The environment was dirty, the birds all seemed scared of…read morepeople, and none of them appeared to be tamed or comfortable being handled. We were also not allowed to hold any of the birds, which made it hard to interact with them before considering a purchase. On top of that, the business stated they open at 12, but when we arrived it was closed. After calling, we were told she was "on the way." If your posted hours say 12, customers should be able to expect you to actually be open at 12. The customer service was also unpleasant. The owner came across as rude and had an unfriendly attitude, which made the whole experience worse. Unfortunately, I would not recommend this place.

Customers beware…read more Ever since manager La Shaan left, this Petco grooming salon seems to be falling apart. I was nervous about booking my dog's first appointment without her regular groomer. Before scheduling, I spoke with Samantha, who reassured me that she remembered my dog and knew how her previous groomer always groomed her. That gave me enough confidence to book. On the day of the appointment, I spoke directly with her and we specifically agreed not to shave my dog down. I asked for about an inch off all over and explained that I understood if her underside needed to be shaved because I had felt a few mats there. That was the only area I expected to be shaved. Instead, I picked up my dog hours early to find she had been given a full buzz cut. The only fur left was on her tail (which still had mats) and a rounded "dome" on her head. There was no blending, tapering, or feathering just harsh, blunt transitions between her body, tail, and head. I was honestly shocked. After processing what happened, I called to speak with a manager and hopefully find a resolution. I ended up speaking with Franco. Rather than trying to understand my concerns, his responses felt dismissive and argumentative. He repeatedly asked questions like, "Is that okay, or is that not okay?" when I simply agreed to wait for a callback. He told me someone would follow up within 20 minutes, but that turned into well over an hour. When he finally called back, I was told there was nothing they could do because I had supposedly "agreed to shave her." WhenI specifically emphasized that I didn't want her shaved down, only trimmed by about an inch, except for the underside if necessary due to matting. Samantha had even tried to convince me to shave her beforehand, and I clearly declined. Mistakes happen, but what really disappointed me was the complete lack of accountability and customer service afterward. Instead of listening or trying to make things right, they dismissed my concerns. I won't be returning, and I can't recommend this grooming salon. Save yourself the disappointment and take your pet somewhere that values communication and stands behind its work.

I visited a friend the other day and stopped in to Petco with her. I'm not from the area and am a…read morebig fan of tarantulas and regardless of what pet store I'm at I usually gravitate to them. So I see they have a handful of tarantulas and I want to get one. I flagged down an employee who sed only the manger could help me with the animal. Ok never had that problem anywhere else but ok. So he says he'll be right with me... we wander and wait for almost 20 min. Manager comes over and says I see you're interested in getting one of our tarantulas. I say yes and he proceeds to say "unfortunately we are done selling animals for the night and that I'd have to come back tomorrow". I literally was like are you joking?! He sed no I'm not I just used the last of my time to help someone with a hamster and I have to tend to the animals in the back befor I run out of time. It was only 7:15pm. They close at 9pm. I asked if someone else could help me. He sed no because no one there is trained to handle the animals. (I've quite literally purchased animals 10 min before closing and someone anyone has always helped me) I asked if I could purchase the tarantula and then retrieve it on my own if they unlocked and gave me a box he sed "Sorry no we don't allow that" (Again I've done it befor multiple times-sometimes because an employee was terrified of touching the spiders) So I leave annoyed and confused and kinda ticked off that I waited when I was told I was gonna be helped. Didnt think I was gonna be back the next day but there I was picking up dog food bright and early with my friend and we stop in again. I walk up to Franco and ask if he could help me out with the purchase of an animal. "No problem" he says. Another employee helps me with filling out paperwork and Franco asks if I have the proper set up. I let him know I'm a keeper of Ts as I call them and he lets me know he's the general manager. So I ask him some questions regarding the day before. I told him it would've taken not even 5 mins to collect the tarantula cause at that very moment the employee who helped me with paper work came back in less than 5min with the T I requested and sed she was so calm and cooperative. He apologized for the employees rudeness and lack of customer service aswell as for me having to come all the way back out (I live near west la). Franco was a pleasant delight and cause of him I WILL be back! :) (FYI THE STARS ARE FOR FRANCO! )

I mostly come here for their grooming services. Vicky is super nice and Listens to my concerns…read moreabout my pugs issues. Most other places look at me like "yeah yeah yeah we know" but she takes the time to hear you out and assures you that your dogs needs will be met. There's plenty of parking at this location and always stocked up of my dogs favorite snacks.

Girl at the register rudely gave unsolicited advice about what I feed my kitten lol she was trying…read moreto scare by saying it would put my cat at risk for SEIZURES (which is completely false btw I've talked to my VET about her diet). I don't think anyone should feel comfortable to give any medical advice if they aren't a vet, just a concept idk.

Mrs. Becky helped with getting my 5 year old his first Hamster. I am terrified of rodents and I was…read morenot interested in setting up the cage. She took the time to set up our cage, while engaging in conversation with my son and sneaking in a lesson on Hamster care. Then the owner showed up. He was fine. Maybe he was so friendly because I was spending $$$$$. However, the entire day was filled with light after entering this Pet City. We will return, even if it is further away than other local pet stores.

I called to ask if they have fresh water snails in stock. The man on the phone says just come. I…read moreask again, same response " just come in!" I drive down with my kid, who was excited to get some stuff for his tank and they're closed. Such a waste of time. I will never be back.

Feels more like a pet city. People here are so chill not the biggest selection but high quality…read morestuff for sure. And always best to support local anyways if you have pets go here if you don't have pets don't send me friend requests that's just weird.

One of the best fish stores I've been to. Amazing selection of fish and they are all healthy and…read morekept clean. Everybody is also super nice, helpful and accommodating. Highly recommended and definitely worth going to.

This place is well stocked. Customer service is always great. They always have great products and…read moretop brands for your pets.

I had an awesome experience at Top Dog Pet Store and had to share! I went in to pick up some things…read morefor my Cane Corso, Lucky, and the staff went above and beyond. They took the time to help me find exactly what he needed -- from food to treats that are actually good for him. What I really appreciated was how knowledgeable and honest they were. No pressure, no upselling... just real advice from people who clearly care about pets. Lucky can be picky, but everything I bought ended up being a hit! The store is super clean, well organized, and has a great selection. You can tell they take pride in what they do. I'll definitely be coming back regularly for Lucky's supplies. If you want a pet store that treats your fur baby like family, Top Dog is the spot. Highly recommend!

Best of the best. Has everything for reptiles lovers…read more Amazing helpful service. Got beautiful sulcata tortoise, and beautiful baby girl bearded dragon. Recommend this place

La Habra Pets is a great place for reptile and exotic pets. People are friendly, helpful and…read moreknowledgeable.

Zotz absolutely LOVES to visit his friends at PetsMart Whittier. Zotz is an angel (but also a…read morehandful) and the staff is so accommodating and loving to him. Normally I'm not a fan of chain businesses... but the staff here is what makes this place run. Thanks for giving me peace of mind while I'm at work or DJing and knowing my baby is taken care of. Ya'll deserve raises!!

Don't ever bring your dog here if you know, it's good for For, baby…read more Today was a total nightmare here we come they know our dog we've get it done. We've been coming here just because they know her and she's an Akita and it's hard to find someone to do the right job and it's just getting worse and worse every time we come and it's not cheap so don't think that in any way it's very expensive and they did a horrible job and the dog was here for four hours and they say that's normal for a dog to get groomed for 4 to 5 hours, never that's never happened in our whole life. Yes, she's a big dog, but that's ridiculous. For dog to be locked up like that for four hours I don't know what kind of place would do that to a dog. The grooming is not great. Their attitudes aren't great just if you love your fur babies. Definitely don't bring them to PetSmart in Whittier.