I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

I am writing to highly recommend the services of this outstanding business. My recent experience…read morewith them has been nothing short of exceptional, and I believe anyone seeking professional automotive assistance should consider their expertise. A few weeks ago, my wife became quite upset because her remote start on her Lexus 460 was only accompanied by a single key fob, which was on the verge of failing. Recognizing the importance of having a reliable remote system, I reached out to Ron, the owner of this reputable company. He was incredibly responsive and understanding. We arranged for my wife to stop by their shop, and from there, they dedicated time to explore potential solutions. Initially, they attempted to find an alternative remote that would work with the existing system; however, it became clear that the required system was no longer available. I also tried searching online through Amazon and eBay, but unfortunately, I was unsuccessful in locating a suitable replacement. Deciding that the best course of action was to install a new remote starter, I scheduled an appointment. Given the high quality of their service, I was prepared for a wait--typically, their appointments are booked out about a month in advance. To my surprise, a cancellation opened up a slot just two days after I called. They accommodated us promptly, and my wife was provided a ride home, then picked up once the installation was complete. Throughout the process, I was impressed by the professionalism and customer-centric approach demonstrated by their team. The installation was completed smoothly, and I am pleased to report that the remote system has been working flawlessly. My wife and I are extremely satisfied with the service and the final outcome. In summary, if you are seeking a professional, reliable, and customer-focused business to take care of your vehicle, I wholeheartedly recommend reaching out to Ron and his team. Their expertise, efficiency, and dedication to customer satisfaction truly set them apart. Thank you for considering my recommendation. Sincerely,

My wife purchased a remote start system for my truck for me, for Christmas. They got her a diagram…read morespecifically for my truck, I had some questions & uncertainty, they explained everything clearly. I wld HIGHLY recommend using them, their customer service is EXCELLENT!!!!​

I'm confused... I came in to inquire about a system for my vehicle and the guy working inside…read moreeither didn't want to work with me, or lacked the interpersonal skills to engage me to determine what I was looking for, and how he could provide me with solutions to satisfy my needs. Shocking that they'd allow a willing buyer just walk out. Crazy...

Stay away from this business......My husband purchased product from this business that was still…read morethere at the time of looting therefore was stolen. So when my husband went to pick up the product the business was closed and my husband reached out to DONNA via text/phone. She told him that when the insurance company takes care of them she'll take care of him. So on Sept. 10, 2020 @ 8:25 AM she texted my husband to come pick up the product.......My husband arrived @ 1:14pm and Donna had another young lady come out and hand my husband the product while she " DONNA" stood in the doorway. when my husband looked at the product it wasn't the correct product. When my husband tried to confront Donna about the product she shut the door and locked it , ignoring his knocks at the door and never answering his calls or texts. Then calls the police saying that my husband was trespassing, harassing her, banging on the door and asking for his money back. All LIES After that she blocked his texts the proof is in the photos I attached. At the beginning of their text conversation the conversation is blue then to GREEN ,letting you know DONNA either blocked him or turned her messenger off ignoring him !!!! Even the Police report is a WHOLE LIE !!!!

I'd like to give them 5stars because the three women Courtney, Emily and I forgot the last woman's…read morename were working so hard. However the manager Brandon wasn't so pleasant. His snarky attitude with customers is unacceptable. Also for him to tell me to come back tomorrow because it was 6:30 and they close at 8:00 is crazy. While he's standing at the front door telling people to check in on the app instead of helping the ladies is not cool. Then to YELL from the front door to the back of the store for one of the women to DO some work is crazy! Yet he's the first one walking out the door with his wingstop is crazy. Great job ladies for helping everyone in the store and keeping everything under control!! Brandon definitely needs an attitude check and some training.

Great customer service. Emily took the time to make sure that every need was met and that I was…read morehappy with the care she provided me during my visit there. I am very grateful for all of her help and will return here from now on for all of my concerns that require in store visits.

Horrible horrible service! Very ghetto, very fraud. Just another business using a service and the…read morelack of knowledge of electronics to get over on the average person. Had to have the police get involved and even the police told the manager the extra charge was ridiculous and not adding up to what it is supposed to. I paid 125$ deposit and was told 125$ owed to pick up. Then when retrieving my television was told a whole nother price the added taxes fees and shipping when my tv was never shipped. The older man seemed confused and like he didn't know what he was even reading and added a 50 delivery fee to evanston when he didn't come to evanston and the lady over the phone already confirmed they don't charge a delivery fee if dropped if to the same place it was picked up which it was. Had to go to the store and contact more police. BY FAR WORST SERVICE EXPERIENCE I HAVE EVER HAD AND I HOPE THEY DONT GET AWAY WITH THIS WITH ANYONE ELSE! I can only imagine how much money they have finessed gettin over on people this way that have not even paid attention to this! Not to mention got back to the store with the police and they hooked the tv up after they told me they turned it on and it was working fine. Just to discover tv still doesn't work 311$ later. No remorse to fair resolution just attitude entitlement and pure ignorance! Please don't waste time go to a big company who stand behind their work!

Called ahead to see if they have a charge for an estimate on a TV repair, was told no. I walk in…read moretoday with my TV and I am told that there is a $50 charge for estimate/deposit. And a guess-timate was what is free. So i leave.

He went out of business,too bad it was a nice repair shop . Most repair shops are going out of…read morebusiness, because new TVs are cheaper to buy new

I paid one of the representatives or so called owner $50 to diagnose and fix my television. After…read morehe received the $50 and the tv, he never called or text me. I had to text him. Sometimes he didn't even answer my text. One time he said he was visiting family and sent me picture of what was supposed to be an airport. I'm thinking what does that have to do with my tv? Then he said he was going to return my tv early Saturday morning at 8 a.m. I knew the guy was sketchy so I reached out to him to confirm. Then all of a sudden he is sick. He didn't even have the nerve to call me and tell me that ... Oh I'm sick I need to reschedule to return your tv to your house. So if I didn't ask I wouldnt have known. Then up and out the blue he decides to bring my tv back. So, I just tell him to put it outside in the back of my house because I was not home. Keep in mind he didn't schedule with me and let me know when he was going to bring it. Instead he was very unprofessional and just brought it on his own time, unannounced to me. He was very unprofessional. After returning my tv, he told me that I had a bad panel. Then he proceeded to tell me that he could sell me another tv. I would never buy anything else from him. Then after that he was unprofessional and sick by texting me saying I like you. I didnt even respond. I'm thinking like I know he is not trying to flirt with customers.. how gross!!!!!! Also, he never returned my remote control. I texted him and left a message. Still, he has not responded to this day. He still has not returned my remote control. This guy is a rip off and a waste of time with lots of excuses. DO NOT GIVE HIM YOUR TV OR MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

Update 17 Sep 2025. Took son's Android in with a camera issue. They fixed it pretty quickly and…read morereasonably.

no product knowledge. i bought a ps5 control from gamestop. i went to pawn the controller. the pawn…read moreemployee told me told me i had a generic controller. i contacted the gamestop for selling me the wrong product/ controller. gamestop informed me that they do not carry generic controllers only sony controllers! the pawn employee made a mistake and was about to rob me if i didnt double check. the controller still carries the ps5 logo and is an official sony controller. the employee made a big mistake even tho they are supposed to have resources for validating authenticity .

1841 river oaks dr calumet city, il store they didnt greet me I spoke no one responding I sat…read morelooking at the jewelry counter for ten minutes no eye contact no help one person was sweeping with their head down the other employees would their head down bent over at registers prob on their phone they had a kid behind the counter running in the office and around the store. I had 4000 cash looking to buy Cuban link. I said out loud no one is gonna help me, I can't get no assistance? They ignored me and I left out. I stayed out there five years ago and I drove out there from Naperville. I bought a Cuban link from river oaks mall but my mother wanted me to find her one. Won't ever go there again!

I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

Jay is awesome, always willing to help with any technology topic you can think of. :-). Very fair…read moreand courteous assistance to make sure you are making the right decision. Jay is willing to take a look at your issue at hand and before charging you anything for his time or parts. Highly recommended for your mobile and Mac issues!