phone works fine i would recond them, they put my phone in a new case and replaced the batteryread more

hi so i took my switch here a few months ago to fix my broken screen. and they fixed some of it but…read morethey bought the wrong part. that's not why i'm writing this review. my left joy-con rail stopped working when i got it back. now it's asking me to slide both joycons in and my left joycon wont register making my switch useless. either they forgot to plug in the ribbon cable or they broke it. by the other low review i assume they also might of taken some of my parts and didn't put it back. something else i want to add is that they made the screws very tight so no one can open it. hopefully nothing bad happened.

Went to this location 10-1-24 @ 5:04pm and Amber informed me they no longer take return phones as…read moreof July 2018. I asked how because I was here 3 weeks ago and returned a phone. She Informed me I have to go to the corporate store in Lansing or dial 311. The person that accepted the phone 3weeks ago shouldn't have. She doesn't understand the issue if they don't accept return phones. I informed you right you wouldn't. I don't understand how you get to talk to customers any way and keep your job. I been with tmobile for 14 years,but as of today I'm changing companies. Customer service with this company is ALWAYS THE WORSE. I hope tmobile appreciate Amber for making a guest dissappear and give her a nice reward since this is what the company allows.

Went to Tmobile to become a new customer. I was assisted by Taylor. She did an awesome job with…read moregetting me set up for 2 lines of service. Went above and beyond!!

The stores very own "manager"and an employee scammed me with a horrible phone that started acting…read moreup just 8 days aftr I bought it. They added stuff to my plan when I did NOT authorize. Metro Customer service instead of sending a corny response and just have people check in on that store. It's not hard ‍ We're all struggling right now. That's plain disrespectful!

They took care of me real good Latenia (Lucky) worked on the computer to get everything right on…read moremy phone She knows n everything a very good job done

I went to the river oat location on March 9, 2023, with a cracked phone and a few black spots I was…read morecharged $132.00 for the damages fast forward to march 12, 2023 and I woke up my phone is scorching hot to where I couldn't hold it a few minutes go by and my phone goes completely black

First off, I went to the Always Cellular in Orland Square in Orland Park, IL…read more I just received a iPad 3 and dropped it on my ceramic kitchen floor. Needless to say, I damaged a upper right hand corner. It was usable, but I didn't like the look of it. Went to the Apple store and they recommended I go to 'Always Cellular' to get a screen saver for my iPad. The guy there was super nice and suggested I just replace it with another glass top. Long story short, he thought I had a iPad 2; gave me a price; only to find out that it was an iPad 3. Turned out to be twice the price with twice the time to get it done. Two days went into 9 days. I was a little nervous about giving up my new (slightly damaged) $600.00 iPad, but did so. Nine days later, i had it back looking (almost) good as new. I was happy. All in all, I was satisfied with the outcome. Would I go there again? Probably, but I think they should have honored the original price given.

Excellent customer service, great selections and best prices in town. The employees are very…read moreknowledgable and honest when helping you make a purchase. If you want fast and great quality service then visit abc in Hammond, you won't be disappointed!

This place is a joke! Despite my commitment to this particular store, I'm yet AGAIN disappointed…read morein the products. Less than 60 days ago, I purchased a $$load of 'fast charging' accessories for my home and car, which included 'xtra' pieces for the accessories. Whhhhhhyyyyy after only this short amount of time am I having to jiggle and wiggle the cords to keep a charge? And NO.....its not my phone, because it's new. I should've gone with my first mind and stayed with Walmart, or better yet going back to ol' faithful...my CELL CARRIER!

It took me 4 days to get my phone fixed. I talked to them earlier, they said they would get it done…read morethe same day.