Russ is one of a kind, a true gentleman. When you call Quality Sewer & Drain you get answers…read morequickly, there is no run around with Russ, if he says he will be there, he will be. His knowledge and experience are broad and valuable. He can see the BIG picture which helps save money, time and aggravation. The value added through the incredible service and unparalleled attention to detail from Russ, and Quality Sewer & Drain have saved me time and time again. Before you dig, snake, jet, camera, or call anyone else, CALL Russ! You will not be disappointed.

Quality Sewer & Drain had come out a few weeks back to clear a blockage that the 'we do everything…read moreguys' couldn't clear or even diagnose properly ultimately saving me thousands of dollars. You read that right. Thousands. On Quality's recommendation --- I had Russ and his crew come back & install an outside 'clean out' to facilitate any future issues. Not a small job for sure ... but again Quality did a great job at a very fair price. I found Quality Sewer & Drain by accident (truck graphics are effective) and I'm so glad I did. Russ & Tito are the best. I'll never call anyone else.

Professional and knowledgeable. Would call them every time. They also do Title V Inspections.read more

Jon is awesome! I called Preventative about a septic question and within 15 minutes Jon was in my…read moreyard walking me through each step to help me understand what was going on. A quick fix and he was on his way. This is why I support local businesses whenever possible! Thank you.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Service, Quality and professional these guys are great, they respond quickly and do the job right…read more would use them again. They know what they're doing and it'll get done right first time.

Rapid Flow was able to come and save the day on Saturday when my house trap was clogged and water…read morewasn't draining. They picked up the phone, got me in touch with service person, arrived in window they gave me, unclogged and cleaned pipes, and cleaned up and left. It's wasn't inexpensive, but I think the rate is reasonable for weekend service. I think I would've paid just about anything anyway. It was a nasty mess... I tried several local plumbers first but didn't have success getting them over to the house. I hope never to deal with such issue, but I know exactly who to call first.

Jason is a guy. He has always been reliable. We have not…read morehad a bit of trouble with our septic in the 17 years we have used his service.

Did not put cover in correctly creating a safety hazard and left significant amount of sledge on…read moreLawn well away from cover. no response from office

On Aug. 31, 2024 I called and left a voice mail message for John Zanni Pumping. On Sep. 3 I…read morecalled and left another voice mail message. Today is Sep. 9 and no one has returned my call. However, I called John's Pumping Service, 781-953-2720, left a voice mail message, and the owner called right back and scheduled a pump-out immediately.

In my opinion the best septic company there is. So incredibly responsive and knowledgeable!read more

8/4/26 - Wanted to give a shout out to a post install follow-up by Mike P. He was able to quickly…read moreidentify a configuration change needed to address temperatures on really hot days!

**SCAM ALERT PLEASE READ*** It has come to my attention that the technicians of Cranney's LIKELY…read moreGET A COMMISSION off their sales. Please keep this in mind and consider a second opinion if they give you a large quote. This is my story: My elderly mother contacted me in a panic after she had a technician named Ryder come to her house to check/clean her heating system. Somewhere in the process, he told her that her entire heating system needed to be replaced and would roughly cost her $15,000...AND he gave her a DEADLINE of 3pm that day to get back to him or that price would change. Please note that her heating system works and is not broken. I decided to contact Cranney's on my own and ask one simple question: "Do your technicians get a commission on their sales?" I was placed on hold so the operator could consult the manager. When she returned, I was told the manager was at lunch and would call me back. I then asked for an assistant manager or someone else that might have the answer. She then asked "What is this in regards to?" (I am not sure why she asked that again, as I only asked that one question). Sensing the defensiveness in her voice, I decided to tell her that I wanted my technician to receive a commission because "he did a wonderful job". She sounded relieved and more willing to seek out an answer. She put me on hold again. When she returned she told me that she could "not disclose that information"...this was enough for me. If a technician charges 15K for a job and gets 5% commission, that's a $750 addition to his paycheck. Please keep in mind I never got an official answer, however if the answer was "no" then it would've been simple. Offering commission on services like this without guardrails, is a corrupt incentive for technicians with no integrity and an easy way to con old women into spending money they don't have on something they don't need. Not to mention the coercion technique used causing unnecessary panic by telling her that a decision needs to be made TODAY...or else. Also, you should know that the manager never called me back. I have no interest in telling them how to operate, I can only offer my experience with the hope that the consumer is better informed. Please consider a second opinion when using their services.

John was on time, polite, knowledgeable and he got the job done. His advice for septic treatments…read morewas very informative and his referrals for improvement of my system were well taken. I would totally recommend this service!

These guys are awesome !! Mike was able to get a a guy out (John) the next morning after I…read morereported my issue and get my sewer pump chamber cleaned out. John was friendly and efficient and did an excellent job. Mike also had a recommendation for a repair company for the the sewer pump (Hall Pump) who are also an excellent company. I got my problem fixed in less than 24 hours after I first had the issue. Great Service !! Highly Recommend !!