I visited this office earlier this year to have a gum issue checked out. It was swollen and they…read morewere able to squeeze me in quickly. When I got there they did all the X-rays, poked the gum, and then the resulting dentist came in and looked at my mouth for less than 10 seconds. He declared that we should remove the tooth, and then declared I had 3 cavities as well. They did not tell me to do a salt wash and see if the gum irritation cleared up, nor did they say to take any medication. In my shock, I scheduled a follow up to remove the tooth and fill in my new cavities. Then I got home and did some research. I did a salt wash for two days and the swollen gum went down to normal. Then I booked a secondary opinion appt at another dentist. Once again did the whole X-ray and other checks. Not a single cavity, nor did they think the tooth should be removed. Horizon is unprofessional and took advantage of an urgent situation. I cancelled all appts and moved onto another dentist. I highly recommend you consider before moving forward on anything with them.

Been going to Horizon Dental for years now and I always have a pleasant experience. The front…read moreoffice is very welcoming and happy to help with insurance and booking appointments. The hygienist is always careful and thorough, and Dr Bennion is great. I appreciate how they explain everything to me and listen to any concerns I may have. Wholeheartedly recommend!

Updated Review: We love this dental clinic. It's been six years of quality service, excellent care,…read moreand amazing fillings/cleanings. Highly recommend for anyone looking for a better dental experience. They have a new and convenient location at 1331 S Five Mile Rd.

I went here for teeth cleaning. She was great! I asked the billing/receptionist to verify that my…read moreinsurance covered all the expenses and she checked and said yes. I rescheduled another teeth cleaning 6 months later and all still seeemed great. Received no bills that whole year. Then last month I get a bill from Riverview saying I owed appx $415 for services and that the bill was 90 days past due! I had never received a bill for anything before! I called them and they said that my insurance didn't cover all their expenses. I asked why this was the first bill I've received.... They didn't have a good answer. I should have just received a bill after the first cleaning, but I didn't. The whole thing seems sketchy to me.

This office has some of the nicest people I've ever met in dentistry. The cleaning done for me by…read moreAngela was one of the best I've ever had and Dr. Jensen was knowledgeable but not pushy. They are my new favorite!

I was a new patient and they were able to get in to see Dr. Jensen the very next day. They were…read morevery considerate of my needs and wants and very helpful.. Very professional , great customer service and I had a comfortable awesome experience. I had an extraction and everything went well and I am very happy with the results.The overall experience I would rate a 10 and recommend them to any one needing dental care.

There Dentist are Great! But there knowledge of leading Dentist insurance company's and Billing…read moreexperience in there office is terrible. I moved on to another Local Dentist practice that knows what there doing .

First time visit! The dental hygienist was very pleasant and thorough! Best cleaning I've ever…read morehad - and I've been to several dental offices across the US as I've moved quite often. Dr. Peterson took the time to review the imaging with me and the whole experience was just fun! Never thought I would say that about going to the dentist! Definitely keeping them and sending all my family to them!

It's a shame that they went from my absolute favorite dentist ever to now the last place I would…read morewant to go back to. They will not help you in an emergency situation. the after hours number will always go straight to voicemail & no one will return your call.

I'm a big chicken when it comes to dentist and especially needles and numbing. I found the whole…read moreexperience at Francis Family Dental to be less stressful when I realized that my dentist cared enough to honor my crazy requests instead of saying "its my way or the highway. " The entire staff is patient and understanding. My family would not go anywhere else.

I had an excellent experience at Boise Dentistry Co. for restorative dental work and veneers. Dr…read more Taylor is incredibly skilled, thorough, and honest--he took the time to explain every step and made sure the results were both functional and natural-looking. I never felt rushed or pressured, which I really appreciated. The assistants and staff are just as impressive: patient, gentle, and calming, especially during longer appointments. They consistently checked in to make sure I was comfortable, which made a huge difference. The office is clean, modern, and well-run, and appointments were on time. If you're looking for high-quality restorative work or veneers done with care and integrity, I highly recommend Boise Dentistry Co.

Went to this dentist based on reviews, At the my appointment I was met by "Hanna" the dental…read morehygienist. After taking me on a tour of the practice (nice) we went into her room. "Hanna" explained what she was going to do and what to expect. I immediately asked if everything was going to be covered by my insurance? She replied "don't worry, we will bill your insurance company for you." Not what I asked! After taking my dental x-rays she told me now I am "going to do a 3-D of my mouth." I again asked if this procedure was covered by my insurance and again "Hanna" said "it should be, we do them all the time." Afterwards the dentist came in and reviewed the x-ray and 3-D images with me. He asked what brought me in today and I responded "a check-up and a cleaning." I also mentioned some "food traps" by my left side molars. My medical history included Squamous Cell Cancer of my throat which included a total radical neck and radiation therapy. Due to the radiation, there was integrity loss of my tissue which added to the "food traps". He pointed out a small cavity on a right molar, but never suggested I schedule a follow-up to take care of it. He did mention I should consider having my "silver fillings" replaced with composite material. He then asked the hygienist how my exam was going and was informed she had just started it. She then proceeded to measure the depth of my gums which was "6-5-6" back towards my molars and points to periodontitis. She said she was going to talk to the dentist as she was "on the fence" about doing a regular cleaning. After a few minutes she returned and said she and the dentist agreed on a "deep cleaning" which would include anesthetics (e.g. lidocaine). I told her that I have had cleaning without anesthetics and we can proceed. She commented "I only have 17 minutes left on this appointment" and that she would have to reschedule me. She was informed that I was leaving on Thursday (7/21/23) morning and would not retuning until the end of September. She brought the dentist in, and I explained that I only wanted a basic cleaning and my timeframe did not allow me to reschedule. "Hanna" then asked me if I would be willing to go another office location which was "5 minutes away" as they said they could fit me in for my cleaning. Upon agreeing i stopped by the "check out desk" and asked what I owned and she responded "we will bill your insurance company." With in 5 minutes I was at the other office and informed them I was sent to have my teeth cleaned. With in a few minutes I was brought back my a hygienist. She informed my that she only 90 mins to do my cleaning. When I asked why she said "deep cleaning" normally takes two visits. When I asked if my insurance it covered it and how much out of pocket it was going to cost me? She told me to hang on and left the room. She returned shortly with another lady who explained that the cost was about $1,000. She stated that they bill in "quadrants" and that it costs $259 per quadrant. When I asked how much my insurance would cover "she said I don't know" and when I asked how my out of pocket it was going to cost. She immediately stated "If you are going to be rude than you can leave." WHICH I DID. Upon reaching my house I called my insurance company and asked some questions: 1) the 3-D films ARE NOT considered basic services and therefore ARE NOT COVERED. 2) the dental clinic should have put in a pre-authorization for the "deep cleaning" and they would have known my out-of-pocket expenses. Interestingly, a line from Ted Lasso is one that people should be aware of; he points out that people often make assumptions about other people and nobody asks what they do. You see, I had spent 36 years in Emergency Medicine as a Physician Assistant (PA) as a practitioner and educator. Additional I have a PhD in Psychology. My career introduced me to a young lady 35 years ago working as an ER Tech who is now a CEO of a Health System and my wife. A formal complaint of ethics and providing false information for financial gain has been filed with the State of Idaho Board of Dentistry.

Ever since I was little, the dentist has always been something that is very stressful for me- but…read morewhen i go into Tree City Family Dental I am always greeted with such warmth that my fear is immediately gone. The Doctor and technicians are always so kind to me and are genuinely interested in me as a person. Not to mention that when I have a cavity, I can barely feel the shots they have to give me to numb my mouth! Thank you!

This place puts the "family" in Tree City Family Dental. I am always amazed with their service, not…read moreonly on my pearly whites, but also on the patient care. As someone whose profession is hospitality, these wonderful people do an amazing job of providing. Erin, always doing the best with my teeth and somehow remembers so much about the stuff we talked about last time, and what do people wanna talk about more than themselves? That's right, nothing! I will gladly continue receiving my service and care from these lovely people and this lovely place. Cool fish too.

Dr. Rosa and her staff are simply wonderful. Dr. Rosa is knowledgeable and professional and takes…read moretime to listen and answer any questions I might have. Tammy is the best hygienist in town! As someone who is a bit anxious about going to the dentist, this place really makes it a positive experience

I had been going here for years and was generally happy with things. Dr Rosa was usually pretty…read morecold and disinterested, but the hygienists were always great. However, the ladies at the front desk told me AFTER my last visit that they were no longer in-network with my insurance and stuck me with a large bill instead of the usual copay. They had plenty of time to tell me beforehand, but they didn't. I was pretty pissed off and they were totally dismissive. It's hard to believe they didn't know what they were doing.