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    Services - Wide Open

    HVAC installation or replacement

    HVAC system maintenance

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    4 years ago

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    Rabbit Heating & Air - Finance Options available

    Rabbit Heating & Air

    (25 reviews)

    We needed central air installed in our home. Rick was responsive when we requested a quote. He was…read morevery friendly and extremely knowledgeable. For reference, our home had the venting/tubing ready for AC but only had a swamp cooler installed. We received a quote on Monday, spoke with Rick on Wednesday with a few questions we had & after deciding to move forward, he scheduled our installation for THAT Friday! SO quick! Rick and his team arrived on time and prepared. The job took about 7 hours & they were very respectful of our home, placing down materials to prevent any mess in our space. They removed our swamp cooler FREE OF CHARGE - that's usually a decent cost! They also cleaned up and removed everything that was being replaced. I can't recommend this company enough. The price we paid was very reasonable (the lowest we received) but the service is unmeasurable. They're knowledgeable, friendly, and efficient. Don't sleep on Rabbit Heating & Air!

    used Rabbit Heating and Air to resolve a problem I was having with my new evaporative cooler…read more(installed by another company) I was told on the phone that it was a $60 fee to come out, but that it would be taken out of my total charge if I used their company. I was pretty sure the leaking was just an issue with the float arm, and told Rick, the technician who arrived, that. He was on my roof about 15 minutes and then came down and spent a lot of time bad mouthing the original installers. I find that to be incredibly unprofessional behavior. He told me he did adjust the float arm and that fixed the leak, he said a metal tube had a crimp in it, and showed me a picture of a metal tube with a very slight dent, he stated the spider/water distributing apparatus was leaking and he screwed it in using a little teflon tape. He also informed me they don't work on coolers with internal water sources, mine isn't. He then charged me $179! He didn't use any parts, and all he did was twist the float back on! After he left we noticed the water was spraying out of the tube connected to the outside faucet. It was fine the day before he came. It was obvious he had pulled on the plastic water line. It's easy to catch your foot on it, I've done it myself back when I took care of my cooler myself. I called and he came a day late. He accused everyone but himself. He fixed the issue and begrudgingly said he wouldn't charge me! He was very dismissive of evaporative coolers and this made me even more uncomfortable. I cannot recommend this company. I found this technician disrespectful and unprofessional, and I felt taken advantage of by this $179 charge.

    Sensible Heating and Cooling

    Sensible Heating and Cooling

    (13 reviews)

    I had them replace my old geothermal system with a new WaterFurnace Synergy3D model, and they did a…read moregreat job. They've been maintaining my old system for 10 years, so I have a lot of confidence in them. Before the installation I had many detailed discussions with Phil, the owner, about the specs for the job and what specific equipment to install (there are lots of choices in this kind of system). Phil always listened to my concerns and explained everything very well; he is low-key and did not pressure me to buy anything in particular. One of the difficulties of the installation was that we did not have any specs for the old system and had to guess as what the capacity of the ground loop is. Installation was done on schedule, over a period of five days, by Aaron, Frank, and Zach, and they did very careful and neat work. The resulting collection of pipes and boxes is beautiful (if you like this kind of thing, and I do). I especially appreciate that they cleaned everything thoroughly when they finished. The new system is working much better than the old one, especially for cooling and for air flow.

    I was having a problem with my forced air furnace which was installed by another contractor. It…read morewould overheat and shut down when it ran for a long period of time. With the help of Ronnie and Eric it was decided to try making adjustments to the furnace prior to having to making any expensive repairs to the system. Eric came over and in less than hour made the necessary adjustments with the result that the furnace is worked great even during our recent spell of minus zero temperatures. They could have easily just gone forward with expensive repairs but instead tried the low-cost alternative first and it worked. Great HVAC company with great technicians that really know what they are doing. I highly recommend them.

    Wide Open - hvac - Updated June 2026

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