It is closed and not there any longer. So don't go to the store only to find it goneread more

We always ask for 12 crickets get 12 crickets right away in about 5 minutes. If you go check out…read morethe small mammals

Have been coming to this establishment since it was in its previous location. Was on a job…read moreassignment in the area and went to check out the store. Long story (and assignment), but left town with a hand fed baby African Grey parrot! Had been a big dream; never thought it would happen. Going on twenty years later, he is still doing well. He has led quite the unexpected life. He travels all over the country (and loves it.) He has adapted well to everything. Usually with good cheer and a sense of adventure. I am convinced that is due to how well socialized he was when he was little -- and hand-raised by Jo. This is such a unique place. A store, yes, but more a baby parrot haven. They are raised like children. And it shows. You would like to purchase a parrot? Not so fast. You will be kindly, unobtrusively, but thoroughly checked out. Do you know what you are doing? Getting in to? Understand the attention and resource investments? For your lifetime (likely)? Does the parrot like you? (Really, the parrot will decide.) They might refuse to let you leave with one of their babies. Understand this transaction is taken that seriously -- before you go here. Otherwise, the store itself has everything imaginable parrot related. Questions will receive knowledgeable answers. I even got my veterinary referral from Jo. It is really hard to find a good avian vet. (We're still going there. Even if we have to drive hours to get there. Worth it.) The store has everything you could need for a parrot. Cages in every size and shape. So many toys -- screened for safety. Any healthy parrot food. There are play nets and exercise trees. And ..... there are baby birds. Jo finds responsible, local breeders who maybe have one or two breeding pairs of parrots. She finishes the hand feeding at the store and socializes the baby birds. I am convinced this is why Dorian has never plucked, screamed, bitten, any of the usual parrot behavior challenges. He is a cuddly, curious, adventurous soul. Jo's Exotic Birds is a serious parrot place. Just understand that the parrot's interests are respected here. Outcomes are reliably better that way.

Super nice store. They have everything you need. Lady on the front is so nice, and good prices…read more Just look at this cutie!

The selection of hard to find items is amazing. If they don't have it, they'll find it. The staff…read moreis incredibly knowledgeable and helpful. Wonderful store.

Long-time customer. Stopped in as I've wanted to start bird watching. Staff was very helpful,…read morewith feeder options and what seed options worked for which type of bird I was looking to attract. I've purchased dog-related items from this location for the past three years (how long I've owned my dog). Their prices are a bit higher than box or online retailers... but knowledge and supporting local businesses is worth the couple of dollars.

Hey, thanks for the Indianmeal moth infestation guys. Please update your Quality Assurance…read moreprotocols. These things were from sealed seed cylinders and birdseed. Now I can't seem to eradicate them from my house. FYI: the larvae can eat through plastic and cardboard.

I called to ask advice and got rude/judgemental responses. I even called back to explain I how I…read morefelt and to try to get some actual help and was given rude/short responses. If you did not have any advice it could have said that in a polite way.​

Great customer service and quality bird seed! Even the deer love the safflower as much as the…read morecardinals! Awesome to see.

We've been going to WBU Mequon for about a year now and have always been impressed by their wide…read moreselection and the deep expertise of the staff. The store has great energy, and our birds have never been happier. With their help, we even attracted some orioles this summer. We bought a large new feeder today and forgot a small part of it at the store when we left. We planned to set it up tomorrow, so we hadn't noticed anything missing yet. Chris just came by our home to drop off the part with a note - truly above and beyond. Thank you, Chris and the whole team at WBU!

Local family owned business with exceptional customer service and product offerings for the bird…read morenerd!

I have visited this store twice. On both visits I was greeted with friendly knowledgeable sales…read morepeople. I just added bird feeders to my backyard and started out just buying some things from a big box hardware store. I did a bit more research and wanted to attract more birds so I decided to visit this lovely little shop. On both visits the lady helping me was very knowledgeable and showed me the right things to get for my space. I never felt pressured to buy anything, on the contrary, I was given the information, then left to decide on my own. Both of my purchases were a big success. After what the country has just been through ( especially small business) I have decided I will try to whenever possible, SHOP LOCAL!!! I will be doing my bird business here.

I have lived a block away for three years and decided to stop in to this cute little shop with the…read moreold painting finally. A mistake. Unorganized. Dirty. Stinky. I bought an overpriced dog toy covered in dust and seen brands I've never seen before as they're way older than me with sun faded packaging. I'm not sure how Gary opened this place, maybe it was once clean and popular but now it seems like a hoarders heaven. I can't imagine what anyone would need to buy from here besides bugs.

No. Yes, no is all I wished to write. But, Yelp doesn't afford me the opportunity to write a…read moresuccinct one-word review. Oh, the joy I would experience by coyly rattling off pithy reviews with one syllable. But no; I must comment in detail to help my Yelp community avoid such establishments. Ok, here goes. We walked in, smelled the cramped, third-world, hoarder garage feigning to be a store and felt a sudden sadness for the living things inside. My wife looked at me as if to suggest I had taken her here as punishment after I shot down her request to go to the Brookfield Petsmart. No, I said, we have to support mom and pop businesses! Well, maybe the people working there are nice and informed (as some other reviewers suggested) but we shall never find out.

Love this pet store! Staff is friendly and helpful when you have questions. The selection is so big…read moreit can be hard to find things but again the staff will help you! Prices are average to inexpensive in my opinion.

Poor communication. Overpriced. Staff manager is not knowledgeable about their product…read moreavailability. Shop elsewhere.

Everyone that works at the store is so helpful!! They have been supportive of my pickey eating and…read moresick kitties. They always recommend things to try and if something doesn't work out, I'm able to exchange it for something that does. They care about their customers.

what an absolute horrible business! They overcharge you & when you call them out on it they call…read moreyou a liar & yell at you & demand you never shop there again. Sorry, but when we come in WEEKLY and buy the exact same items, yet get charged a different amount every single time & then when we finally ask for a receipt for once to discover you over charged us you want to claim we somehow hid the "extra item". You searched your database to find my personal phone number to call to yelling at us & refusing to even allow us to speak. The second we'd try to say anything you'd hang up like a child. Your manager needs some serious training on proper customer service & how to actually talk AND listen to people. Also, learn to properly label your animals. just like the bamboo I called you out on before, that "banana spider" you have in there does not carry the spider morph. it is just a plain, single gene banana. When we pointed it out to one of your associates last week when we were in, he told us "yeah, we know, but we think it has a "wobble" so we labeled it as spider too. That's not how that works! Stop ripping people off & then yelling at them when your called out on it. Your manager needs to put her narcissism to the side, as someone who has worked retail management for over 10 years myself, I could never imagine telling a loyal customer who shops at my establishment multiple times a month, every month, for over 5 years now to never return rather than just accept that maybe my sales associate made a mistake. You are a grown, beyond middle aged woman, who acted like a toddler. Learn proper customer resolution skills!

First time here. We have a new cat, Stu. Stu is a young male who loves to play just as much as he…read moreloves to eat and sleep. I have found that many other pet suppliers have a pretty dismal selection of cat toys, while offering plenty for dogs. Since I was in the neighborhood, I decided to stop in and check this place out. They have a lot to choose from. I don't know if they carry every type of cat food, but the selection was far more extensive than I expected. On this visit, though, I was mostly interested in toys. I found exactly what I was looking for. In fact, they had four different versions of tunnels for Stu to crawl through. I ended up buying one with a very unique design. Definitely a place I would stop by again.

I love coming to this location and have pretty consistently for the past several years now (since…read more2019). The staff is helpful and friendly, plus they are very nice to my quiet and well-behaved pups as they sit in the cart with me while I shop if they are with me. I enjoy shopping at this location. It is clean, well-stocked, easy to navigate, and I often find great deals. They also have rewards programs on certain styles of food and such. I typically order online for pick up when something is needed in a pinch. The process is a breeze and the staff is always very communicative if something I selected has sold out (only a handful of times over the years where online inventory during a peek sale hasn't caught up to in person purchases so not bad, IMO). Nothing but great experiences!