recently I've been getting ready to purchase a crested gecko and the employes have been a big help,…read moreand my eastern box turtle had some troubles with her eyes and asked molly about it and she recommended everything I would need to help, aswell as pointed out what was wrong with my setup/ bin that I was holding it in. Thanks a bunch! thankfully, shelby bowman

The reason I and leaving a one star review is because many animals were mistreated and had nasty…read morecages with little space. There was a cockatoo in a horrid cage it had poop caked all over it, little water, wrong food, and was missing feathers from its neck. The feathers missing from its neck means something is wrong with it or it's extremely stressed! The bird was owned by a worker in the shop. This bird was extremely malnourished and unhealthy in every way possible. When me and my family first walked in there were tiny parrots in a way too small cage fighting because there is not enough space. The bearded dragons had way too small of a tank and two were crammed in the same tank that is not enough for one! The fish were the best taken care of out of any animals in the store. The bettas can see each other and that can cause them to try and fight the other which then causes stress! Overall this store smelled horrible, all animals were not properly taken care of' and lastly the cockatoo needs immediate help it is suffering and extremely unhealthy as mentioned earlier. Do not recommend supporting this store or coming to it I was extremely sad looking at all the suffering animals.

We ordered some special squirrel food for my sister to pick up . The person on the phone even knew…read moremy sisters name because she said we sound alike! What a great experience and a good laugh. And this from LasVegas to Normal... it's a small world

Awesome store! Great customer service, and lots of products. A great selection of stones as well as…read morebird supplies

Use their pet wash when in Springfield. Very nice set up for…read moreany size dog . Good selection of pet food .

Huge space all devoted to our pets! Pricing is fair, sales and coupons are generous and help a…read morelot! The groomers here are good people and do a great job with bathing, grooming, cleaning ears and paws for our dog. We also use the in-store self-bathing station for our dog and have not ever come across a dirty stall or towel in this area. Great upkeep here, thank you! Staff are kind and eager to help customers. The homemade/iced dog biscuits are a favorite!

Not gentle with the animals, tanks/ enclosures were nasty, the floor was wet and disgusting, and he…read morewaited till the fish was bagged up to tell us it had a broken tail

Great selection, helpful staff, all & all a good pet store! Ide drive out of my way most days to…read morebuy here.

I took my two dogs to PetSmart for grooming. The person doing the grooming was Beverly. Three hours…read morelater she called me and said she had a personal emergency halfway through grooming one of my dogs. She said she was gone an hour. She finished the grooming when she got back. We were not happy with the cuts. I think she hurried through to get done. When I called to let them know I was unhappy, the manager said she is new to grooming. That was his excuse. We won't be going back.

I need medicine for my dog and they were closed 20 minutes so I guess my dog will have to suffer…read moreall night

This is a locally-owned shop filled with high quality food and treats for your canine or feline…read morefriend. If you're thinking about a raw food diet for your fur child, owner Ann Gramlich has done the research and can help you decide what's right for your situation. Her shop also has lots of gifts for animal lovers.

From the owner: Treasures for Tails, is your local provider of pet related accessories, treats and much more. We…read moreare a boutique shop for the dog and cat lover that is looking for unique items for their pet or themselves. We offer a wide variety of pet related products including: collars leashes clothing treats pillows blankets bedding mugs totes decals magnets and much more Our showroom has new products added weekly. Stop by and visit our showroom today. Our pet friendly staff is here to answer any questions or requests you may have.

The employees and super helpful, the store is very clean and organized. I prefer this pet store…read moreover any other. The manager, Tyler, is very knowledgeable and has really improved the store immensely since he took over. I purchase all of our pet care at this location.

Ashley is no longer there, but Jennifer does a great job. She spent extra time and was reasonably…read morepriced. I will definitely return in the future.

On one of the worst days, I made an appointment to bring in my little buddy who passed. Jason was…read moreso understanding and helpful. He was so kind and patient. He walked me through the whole process and gave me as much time as I needed. Even when I picked him up after a few days. They went over the process and explained everything to me. Even discussed how to handle the loss with my other pet. Thank you for a wonderful experience in a time of loss. Highly recommended!!!

Wonderful place for pets of all ages. They offer unique gifts and treats for your pet and take…read moreexcellent care of pets and families during difficult times.

I purchase both dog and cat food here. They offer delivery in town. The food we purchase is low…read morepreservative and minimal ingredients , which is especially important for my dogs who have allergy issues. The staff is always helpful and offers to carry out the bags of dog food for me. Never have any issue of any sort!

I have a long history with APL, having volunteered there periodically and using their spay/neuter…read moreservices. They adhere to high standards, keeping their facility clean and employing staff and volunteers who spend time caring for and socializing with the animals. It's a busy place with a lot of animal turnover. I'm trying to adopt a cat from them now, and think it's a great idea that they've provided animals to the Cat's Pyjamas Cat Cafe, which is conveniently located downtown and enables visitors to spend time with cats and kittens outside of their cages, in a more open environment.

I recently took in a starved stray and wanted to get him fixed and his vaccines. I called the APL…read moreto ask about his weight and health state to be sure he was okay to be neutered and a bit about the recovery. they were very helpful and helped me schedule the appointment. They have very good prices for the services. They only do services on certain days and times but remember that many are volunteers. Its not a vet clinic. Some people seem confused about this. I heard some people complain that they couldnt get checkup vet services. -That's not what the APL is for. They mostly do sheltering, spay and neutering, ,vaccinations, and treating parasites. they also do microchiping for a good price. Recently their buildings were destroyed by a tornado and I hope that they get back up and running soon because they offer a lot of services to the community including catch and release neutering/spaying of feral and community cats.