I went for first time on December 17th. I booked a single process online ($165) but I didn't…read morerealize it didn't include blow dry and no one told me until my hair was already with the dye. So, I asked my stylist (someone called Felix with a mustache) to add a blow dry and they told me they couldn't because one stylist was out sick. Therefore, i had to go home with my hair wet (in mid December) or was welcome to use their hair dryer to do it myself but they didn't have time. They told me it was my fault i didn't book the blow dry. They told me if i had called to book rather than book online they would have told me that. Bottom line - they offer mediocre overcharged service. A salon that tells the client to dry it yourself with our dryer is pathetic and not first class.

Very disappointed with my experience at Mario Russo. They cancelled the wrong appointment and I…read moredidn't find out until the same day, leaving me without the hair appointment I had organized my entire work/business schedule around. Now I have to wait until next week and rearrange everything again, yet the mistake was on their end--I'm the one who ends up paying for it. I expected better communication, attention to detail, and accountability from a salon at this level.

I would not frequent this business. One of the stylists and looks like she may be the owner named…read moreTaylor is bashing her clients on TikTok and making classist statement statements saying they are broke if they don't tip. Threatening and harassing people for tips is illegal and this is how she feels about her clients. She looks at them as people who need to throw money at her. I would never frequent this business and get my hair done by somebody who is bashing me online. The vibe in this business is not good. It's highly unprofessional and they don't perform the full service as requested as seen by plenty of other comments.

I booked a haircut weeks in advance and came in excited -- I usually love getting my hair done…read more When I arrived, the front desk girl took my coat and said my stylist would be out shortly. She came back a minute later and said she would actually be the one washing my hair and doing a mask until my stylist could come out. That immediately felt odd since it was my first time there and the stylist hadn't seen my hair dry. Every salon I've been to does a quick consult first to see your hair type and talk through the plan. Towards the end of being rinsed, the stylist switched in without introducing herself or even saying hello. Her first words to me were, "What kind of cut are you looking for today?" Even after leaving the wash station, there was still no introduction or real questions about my hair. She was not working with another guest at the time so I'm not sure why she couldn't introduce herself and do a consult beforehand. I was there to cut about five inches off and felt really uncomfortable trusting someone who hadn't seen my hair dry or taken a moment to understand it. I don't need a chatty appointment, but I do expect a stylist to make a new client feel welcomed and assess their hair. She barely spoke the entire time, which made the appointment feel awkward and honestly pretty uncomfortable. Thankfully, the haircut turned out fine, but this was one of the most uncomfortable salon experiences I've had. I'm super bummed because I was really looking forward to the haircut and trying out this salon. I was hoping to leave private feedback but couldn't find a way to do that online.

First time visit. I should have known it wd be good bcz some of my fussiest friends go there. Rocco…read moreis very good. My hair hasn't been this good in a very long time. Highly recommend.

Roco the salon owner does an outstanding job. Exceptional service every visit. Don't hesitate book…read moreyour appointment...

I love Advantage, have been a client of MaryAnn for many years there. She as well as the staff are…read moreawesome!

Hidden Gem! Maryanne is awesome! I needed to have my hair washed and styled for an evening event. I…read morehad so many compliments and my hair stayed beautiful the whole night into the next day. I will be back!!

My daughter and I booked a morning appointment with the ONLY place we would consider having our…read morehair done for a family wedding that day: DRYBAR We had to look our very best for my son's marriage festivities that afternoon. Each of us was pampered and "prettified" in a friendly atmosphere. Giselle worked on my hair. This was the most painless shampoo I've had in a salon. No pulling. No scratching. Then came the Straight Up blowout which resulted in a sleek, stylish look. Giselle's personality added so much to the experience. Thank you! The weekend weather in Boston was raw and windy, but my Drybar look was beautiful throughout. What a great experience provided by this location in Back Bay!

My mom and I booked appointments here before my brother's wedding. I will say I'd read a lot of…read morenegative reviews and was worried about what would happen during our services. I live in Los Angeles but was in town just for the wedding, and I've gotten blowouts at multiple Drybars around the country, so I knew what the service was supposed to entail. Well, I don't know why this shop has received so many bad reviews, because our services were INCREDIBLE. My stylist (Emily) and my mom's stylist (Giselle) both made our hair look absolutely gorgeous. I got the Manhattan and my mom got the Straight Up, and both were executed to perfection. Our stylists were fun and personable, super kind, and very talented. They put us at ease and we had the best time chatting while they did our hair. I have A LOT of hair and it can take over an hour to blow it out and flat iron it. Emily got it done flawlessly in 50 minutes! I also noticed GORGEOUS curls she'd done for the girl before me, so it wasn't just me who got great hair that day. My one note would be to ask how I wanted my hair washed at the shampoo bowl. This was actually the only time I've been to a Drybar where I wasn't asked if I wanted one or two shampoos and if I wanted conditioner on my roots. But since Emily made my hair look so amazing anyway, it's not a big deal -- just something I think should be done before washing. Overall we were both thrilled with our blowouts and the service provided by Emily, Giselle, and the receptionist up front. We couldn't have asked for anything more!

We were visiting Boston and were shopping down Newbury Street when I saw the sign to get your hair…read moredone that same day. I called and booked an appointment within the hour for a wash and blowout with loose curls. I got Luckie as my stylist, she was absolutely amazing, she was friendly and knowledgeable, I left with my hair looking incredible and ready for the rest of our vacation. I highly recommend this salon Wash and blowout $75 Curls $25 Tip can only be cash or Venmo

I don't often leave Yelp reviews, but needed to share here that V&O is absolutely fantastic. I've…read morebeen traveling for several months and really needed a full set of highlights and cut on my stop in Boston. After scanning previous reviews, I made an appointment with Olti. He put so much attention into my hair, specific issues, how it had been colored in the past, and I ended up with what I think is the best color I've ever had! My 20 year old daughter was with me and she agreed. Really beautiful highlights, toner, and treatment for my damaged hair. The cut was equally great. It's always nerve wracking to find a hair stylist in a new city and trust that it's going to work out ok, but Olti absolutely exceeded what I thought I might be able to find. Plus, he is a super chill and kind person to hang out and talk with. Ralphie the Frenchie who hangs in the shop was an added bonus. Definitely recommend making an appointment here. You won't regret it!

Sahara is truly a gem with a heart of gold. Not only did I walk out with beautiful hair that I…read moreabsolutely love, but the experience itself was just as special. She takes the time to really listen, understand what you want, and make you feel completely comfortable the entire time. It's rare to find someone who is both incredibly talented and genuinely kind--but Sahara is exactly that. If you're looking for amazing results and a stylist who truly cares, she's the one

I have been going to SAS salon for a couple of years. She's the best! She brings my visions to…read morelife, giving great suggestions that flatter my face shape and skin tone. She takes her time and explains everything she's doing. I can text her anytime for advice on how to take care of my hair. I highly recommend her if you're able to get in.

Best cut I've had in years, Eric was fantastic and gave a great consult as well. It's rare that I'm…read moreexcited about my hair the day of a cut, but this was an instant relief. The salon space is airy, a lovely experience; good for refreshing the spirit.

It had been a while, so I decided to pop back in. I didn't raise a brow at the price $200. What did…read morebother me was a cut so uneven it took my weeks of picking at it with really expensive scissors until it was even. The back was crocked; sides were uneven. I was so disappointed as I had been saving and was really looking forward to this cut. Hair grows. Trust is harder.