Bought a bike in April a 2021 gsxr 750. After looking closer into the bike a couple months down the line i noticed imperfections, as i looked deeper I noticed that the bike had been either in an accident or dropped. They assured me the bike was clean of either of those incidents upon purchase. It began obvious at that point that they were lying. That is terrible business. Disgraceful. Do not purchase from these thieves. read more

So a couple months after the original shit with the battery problems, tires, and other wackiness while reading klr posts it was recommended to get a low profile oil plug as the factory plug sits below the skid plate. I looked to see what they meant and sure enough it sits low. There was oil on my plug that i wiped off to see if it reappeared later. In the meantime i ordered a low profile plug. When it came I did an oil change. The plug on the bike was barely finger tight which explains the oil on the plug. Put the new plug in and torqued it and one week later no oil anywhere. Yesterday I decided to order a k&n air filter and I discovered no gasket on the airbox door which may or may not be a big deal but what is a big deal is I've only had this bike a few months and have not gone off road at all. Look at the air filter that was on the bike Ah the joy of crooked dealers. read more

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My buddy bought a bike here, On the day of the pickup I tagged along. After a short scenic drive I was immediately welcomed by Lucy and a very helpful staff. The vehicles were all in tip top shape and the prices were very reasonable. If I'm ever in the market for another bike. This would be the only place I'd consider ! read more

Wilkins Motorsports - Motorcycle Dealers Near Me - Brewster, New York

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I purchased a 2016 Hyosung GV250 a couple of weeks ago. I got a great deal and glad I chose them. As a new rider, I'm pleased with the bike. Fabio made the whole process easy. No pushy sales people. No outrageous, tacked on fees. I just might deal with them again when I outgrow my Hysoung :) read more

Wilkins Motorsports - Motorcycle Dealers Near Me - Brewster, New York

I picked up a Harley Davidson iron 883 from Wilkins motorsports. Very pleased with my purchase. Thanks to Wilikins motorsports in Brewster for making the process painless and easy. Check them out. Fabio and Jacob whete extra helpful. Most of the paperwork was electronic and done on my iphone at their dealership. They even took the time out to help me strap it down to the trailer as I was taking it to Queens. read more

Wilkins Motorsports - Motorcycle Dealers Near Me - Brewster, New York

Was not impressed with the customer service here. Took the salesman 3 days to respond to me after he showed me a bike and I had asked him a question that he said he would get back to me the next day on. So, I went somewhere else and bought a bike. read more

I dont usually complain but this one got me heated. I Purchased a 2008 bike with 4600 miles on it in June and drove less than 1000 miles. Of course they stated the bike was serviced but did not have any records when asked to produce the service records. The person asked me what are you looking for? I stated how about a bike that was road worthy and safe. I also gave them the option of coming up with a fair settlement for my time, almost crashing, and some of the expenses 1585.00 that i occured. I want them to tell me how they want to make this right. Im not demanding anything. Im just looking for a reasonable agreeded amout to make this right. I truly understand that this machine was a 2008 and would need things but these things should have been caught during service. While riding i had a tank slap incident almost went down on the TZ bridge and brought it immediately to my harley mechanic. Found out tires, wheel bearings, brakes, axle seized, along with other issues. My Mechanic stated it should have not even passed inspection. Now being told that I'm giving them "crap" when I called to complain. Was told that they are a 4 man operation. They stated should have gone back to them 50 miles away for service and parts. They stated they would have fixed at a discount. Not sure but if a customer called me with a problem that almost caused him to crash I'd be more humble. Very very disappointed in not only the machine that was sold to me but the reaction and tone of the person who I spoke to. I am a 52 y/o married father of 6 children first bad review I've ever given. read more

Wilkins Motorsports - Motorcycle Dealers Near Me - Brewster, New York

Great local business. I've have everything serviced there from my Ducati Monster to an old Honda Shadow to a dirt bike. I like the people that work there and Adam is always polite and helpful. I have nothing but positive things to say about this shop. read more

I brought my 2007 Honda CBR here on short notice for a service. Dave listened to my needs and was able to accommodate my VERY short notice. 3 hrs later I had my bike back and ready to go with new tires, an oil change and chain adjustment. He noticed my front brake lever was half broken from a spill I had a few months ago and was able to hook me up with a new one at a very fair price. The attentiveness and efficiency that he and his staff operate this shop made me a lifelong customer. Thank you Dave and staff for busting this out for me on such a short notice. I will be sure to pass your name on to all of my fellow Veterans who ride locally as well. Keep it up fellas. Semper Fi read more

To begin with, I take these reviews very serious because I believe it can and does effect the businesses. Yelping should be approached responsibly. There are also many people who Yelp that are miserable and take out their frustrations with life out on everyone, including businesses; Wilkens is a very admirable shop. Every motorcycle fan has to admire what Adam, the owner has done and, without the support of the manufacturers. He has built and company with his own vision that sells and services very nice motorcycles, all thoughtfully hand picked. His staff is very knowledgeable, especially Frank who appears to be the foundation of the company but again, all of the employees are helpful, thoughtful and professional. I have been totally satisfied with my experience there and I would not hesitate to buy another bike from them, I actually hope to..I also think it's worth mentioning that its awesome to help support the small companies that are battling the Goliaths in the industry. I am a fan of Wilkens read more

Super helpful very friendly very efficient no time wasting no bs. Will 100% come back and 100% recommend to any one.

I purchased a motorcycle here a few weeks ago and while the process of buying it was painless everything that followed was not. Adam assured me he would register the bike for me and send me the plate and registration. Due to a little banking snafu my check for the bike bounced so Adam was unable to register that day. I immediately wired him the funds expecting that I would get the plates a little later than expected but within a week. 2 weeks passed. Eventually I resigned myself to the fact that the plates were lost so I had to spend a day at the DMV and the police precinct getting a new registration and new plates. Adam was apologetic and as a good faith gesture gave me a small refund to make up for my lost time. It was a bit frustrating at times but at the end of the day I have a registered, reliable bike that I am super excited to ride. read more

I came in eager to purchase a vrod this week. Before I drove an hr away I called and Adam answered, he was very pleasant on the phone and informative. I drove an hr up north to see the bike everything was fine with that process. I asked the OWNER do I need to leave a deposit because I'm making financial arrangements to complete the purchase. He informed me that it was ok and I can call him and keep him in the loop. That was Tuesday, I called in on Thursday and spoke to Fabio he advised me he was not there and was rude. I told him I'm financially preparing myself to buy the bike he then said "we have sold plenty of bikes in the last week and none of his customers have had an issue with financial institutions". I then explained to this insensitive unethical individual that it's a pandemic everyone is not the same and don't ever compare customers financial situations, that is bad business and you leave a sour impression on people. I asked about a deposit to hold the vrod asking if it was refundable he told me it was not I asked him to call Adam the owner he refused. He then told me Adam comes and goes and he does not sell bikes. Fabio then called back and said it was ok I DO NOT NEED to leave a deposit & I advised I would call back on Friday to make the purchase. I called today Fabio is not in yet, he called me back telling me the vrod was sold. I asked him to call Adam because we had a mutual understanding he again refused and was very short and rude and told me there was nothing he can do. I spoke to him on Thursday when this so called deposit was left it would have been good business practice to call and say hey I have action on the bike are you still interested etc especially when the owner is involved. Fabio needs customer service etiquette 101. Sorry Adam for the bad review but you can thank Fabio. read more

My conversation and buying experience with these guys was perfectly fine. I was looking for a particular bike (as a first bike) and saw the bike on sale at Wilkins. It was used with a few scratches/dings, but for a first bike I wasn't worried about that. They were up front about those both on the site and when I called. I towed a trailer up to Brewster from Long Island and had mentioned to them when I called that I would like some help tying it down. I had ratchet straps. Two guys from the shop ran the bike up the ramp into the trailer, tied it down, yanked on it a few times and deemed it good to go. 10 minutes later as I was pulling onto the highway the bike tipped over in the trailer and slammed the side of the trailer. Fresh new dent in the gas tank and me left to lift a 400lb bike up on the side of the highway and ratchet it down myself. My ratchet job actually held up the rest of the trip despite the fact that I had to do it myself and had never done it before. I called to tell them what happened and they just acted surprised. No offer to help or do anything at all. read more