Bought a bike in April a 2021 gsxr 750. After looking closer into the bike a couple months down the…read moreline i noticed imperfections, as i looked deeper I noticed that the bike had been either in an accident or dropped. They assured me the bike was clean of either of those incidents upon purchase. It began obvious at that point that they were lying. That is terrible business. Disgraceful. Do not purchase from these thieves.

So a couple months after the original shit with the battery problems, tires, and other wackiness…read morewhile reading klr posts it was recommended to get a low profile oil plug as the factory plug sits below the skid plate. I looked to see what they meant and sure enough it sits low. There was oil on my plug that i wiped off to see if it reappeared later. In the meantime i ordered a low profile plug. When it came I did an oil change. The plug on the bike was barely finger tight which explains the oil on the plug. Put the new plug in and torqued it and one week later no oil anywhere. Yesterday I decided to order a k&n air filter and I discovered no gasket on the airbox door which may or may not be a big deal but what is a big deal is I've only had this bike a few months and have not gone off road at all. Look at the air filter that was on the bike Ah the joy of crooked dealers.

They expertly mounted my new rear tire for my BMW motorcycle. Quoted, and estimated the amount of…read moretime like a champ. I'll be going there for my front tire in a couple weeks. Side note - they have a seriously cool collection of ATVs for sale. All of which I would like to buy...

From the owner: We are a Polaris dealer and we are a repair shop. We fix all brands of off road vehicles and…read moremotorcycles. We are also a motorcycle inspection station.

I've been around motorcycles, my whole life, 40+ years. I've seen all kinds of mechanics, good and…read morebad some I wouldn't even bring my bicycle to but Shep is a gem... what a nice, talented kid he has a beautiful shop clean as a whistle definitely going back ...I'm new in Mahopac and this was a great find... Thanks again Shep!!

From the owner: Iron Anchor Cycles is a custom and performance motorcycle shop located in Mahopac, NY. We offer the…read morebest in performance & custom parts as well as installation, service and complete builds for Harley-Davidson motorcycles. Specializing in late-model bikes (1999 and up), we are your one stop shop for Dynas, FXRs, Baggers and Sportsters.

If your motorcycle, ATV, or just about anything with a motor in it, needs a tune up or repair, take…read moreit to Scotty. He lives and breathes engines. Most places will take your money, tell you the problem is fixed and send you on your way. Scotty tells you exactly what was wrong, how it happened and how to prevent it in the future. This guy is all about personal services. You will not find a mechanic who can compare with him. And if you get a extra moment, ask him about his life. He has stories that will entertain you for hours. Scotty, thanks for all your above-and-beyond service. I'll keep in touch. John K.

Fair and honest, gets right to the point of what he can do for you. Brought my fz1 in for a oil…read morechange and tune up , feels like a brand new bike

This review is particularly for Russ Werlebird in the parts dept. I called looking for…read moregaskets/waterproof grommets for a wiring harness. While there is no official BMW Part number and one can only buy the gaskets as part of the plug ($60) or an entire harness ($600+), Russ found some used ones on a discarded harness and sent them to me at no charge. Above and beyond. My local dealer had no answers when I asked then about used parts or any other alternatives. My alternative would have been using black rubber o rings, fit as best I could to prevent water ingress. Russ's service was at the top level of what I experience these days. He is an asset to the organization and to the wider BMW rider community.

*The Gift that Keeps Giving* ...and who said Customer Service was dead!? I did! ...but that was…read moreuntil I met Austin of Max BMW in New Milford, CT! I own an early '80's BMW Airhead (R100RS) and I have lots of friends (who despite, living with me in Southern, CA) recently suggested I call on MaxBMW for my specialized AirHead needs. They told me their service was great, pricing reasonable, and their online MicroFiche (bike parts, diagram/drawing reference) was great. They were right! But that's not all I found which impressed me. This is where Austin comes into the fold... As a former Retail Store Owner, and having been in the high-end retail game for 20+ years, I know impeccable service when I encounter it. Austin (Parts Department) 'is the man with the plan'. While I've not met Austin in person, and I've only known him for several weeks... I feel like I've known Austin for months. Years possibly!? We've had approximately 6-9 interactions (all phone-based) all of which were incredible, and each encounter more comfortable than the prior. Austin is the consummate professional: patient, knowledgeable, friendly, supportive, fun, passionate, and resourceful. Because of my repeat positive experiences purchasing small, incidental parts, I ended up spending much more time and $ than anticipated. Clicking around their well-organized site, I got a little click-happy! Heck, I went as far as to have Austin order an OEM Center Stand from BMW Germany for me. I'll be stoked to get this into my hands in a few weeks... Oh, and did I mention a Red Label Next Day Air package of parts (from CT to CA) that arrived within 24 hours of my phone call!? If my experiences purchasing parts have been like this, can you even imagine what fairy-tale experience awaits those purchasing a motorcycle!? :-D A believer in Top-Down Management, I would imagine that Austin has equally capable counterparts and a management Team to support him in his daily quest to conquer. SCORE: 11 out of 10! I couldn't recommend more strongly a place to do business! THANK YOU Austin & Team Max BMW of New Milford, CT. Customer for Life, -Scott "Adam"

Matt was super nice. Looked around the shop a bit to find a bike that I would fit my 5'4 self. Got…read moremy license the year prior. Found a sold Yamaha R3 '25 and fell in love. Told Matt I was serious on purchase and once he got in another stock of one I had my eye on he reached out promptly and we got it. Filled the tank and went over the bike with my dad and I. It's been a great ride and was a great experience here. A Stamford place we went had no care to get me the bike I wanted and def lost the sale soley on the service given. I appreciate Matt and DBMS for a great sale. Cheers.

great buying experience! a new 2024 MT09sp! Matt is personable and easy to work with--straight…read moreforward and no pressure. nice service folks , showroom is clean and lots of space. definitely recommend! Doug Almanzar

Had a very nice experience today at Hamlin Cycles. Dealt with two courteous gentlemen on my BMW…read moreR1250RS. One was named Jim and the others name I can't recall. Both were very straightforward and really nice to work with. the mechanic that worked on my bike (I believe Jim) was superb and even pointed out my Denali lights were slightly tilted up and adjusted them for me with a T square. Great guys. I was there for a quick oil change but first impressions are everything. Super clean shop and fair prices. I will be back for brakes and more routine service and such.

I have not met Mr. Hamlin, but I contacted him recently when I had some technical questions about a…read morenew Moto Guzzi that he had in his dealership. Specifically if the rear-facing radar system could be added as an accessory. Other dealers told me that it was not possible. Mr. Hamlin told me that yes, it should be possible but he would confirm with Moto Guzzi and get back to me. Indeed, Mr. Hamlin called me a few days later and told me that he was correct and that indeed the radar system (blind spot warning and lane change assist) could be added to the model in which I had an interest. Not every dealer would go above and beyond like Mr. Hamlin.

You know, it still baffles me when I meet "old school" salespeople with archaic views and…read moremisogynistic perspectives who quickly put their foot in their mouth. You know the guy well, he's been selling used cars and bikes all of his life, and he's worn out and tired of doing it. So this review shouldn't come as a surprise. Within the first 15 minutes of meeting Howard, the only salesmen on the floor that day, he assumed the lady I was with (who rides) wanted a starter bike without ever taking the time to ask her if she had a license and was capable of riding, or better yet, ask her what she wanted. Less than 5 minutes after that, he asked what I road and made some offhanded comments on how it was inferior. Look, I can take and make jokes all day - if they're funny. Howard, it's not funny, my friend, it's rude. p.s. A mask is only effective if it's on your face, not under your chin.

Not worth the drive. Based on their business hours, they clearly aren't in the business of selling…read moremotorcycles

My local Harley store has been fair to me since day one, and they helped get the mother Company to…read morefinally do the right thing when my bike ( which I bought elsewhere ) turned out to be a lemon. Let's face it, Harleys aren't cheap, but they take good care of your bike and have a good parts department also. Always a good selection of new & used, and great events to thank their customers.

Years ago I had a negative experience here at Danbury HD. In retrospect, I believe the onus was on…read morethe salesperson (who is no longer there). I went in browse last week and ended up speaking with Tom White about a new Fat Boy that caught my eye. Fast forward 1 week and I bought the bike . This experience was stellar . I believe I was introduced to every department within the dealership, and all were accommodating, knowledgeable and friendly . The owner , Al couldn't have been nicer . Great experience deserving of 5 stars.