Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

Bought a used bike from HVM. They were willing to negotiate on price. Very friendly and…read moreknowledgeable staff. They were good with fallow up questions after purchase of bike. They have a great selection of new and used bikes. Thank you for a great ride!!!!

I have been to this Cycle Gear a few times, however, this last experience prompted me to write a…read morereview. I go to Cycle Gear/Revzilla for all my gear. 365 Rider, the discounts are great, but the employees keep me coming back. The staff is so friendly and helpful. I ask newbie questions and they answer them respectfully, never making me feel bad and their recommendations have always been spot on. Victoria helped me purchase some heated gloves and even helped me install it on my motorcycle, even though it was so easy I could have figured it out myself. 10/10 can't wait to make more money so I can go spend it at Cycle Gear.

Came in to get outfitted for the MSF course. Store gives 20% off on 1 item if you have your MSF…read moreproof of enrollment, so big savings on a Shoei helmet!. Alec was super helpful & made sure I had properly fitted boots-even though we went through multiple pairs. Reasonable prices. Convenient location & hours.

mark knows his stuff. asked for perforated leather gloves. took one look at my hand reached in…read morethe case and put down the gloves I bought. I'll be back for sure.

Highly recommend Mark! I had my Triumph Bonneville serviced and asked Mark to give it a look over…read more- Mark is trustworthy, knowledgeable, responsive and knows his business. He also has a great selection of helmets and jackets. I would add another star if I could!

Solid new option for NYC motorcycle maintenance, repair and upgrades. CycleLove is a 40 min/$10…read moreMetroNorth Hudson line ride from Grand Central and the shop is a 3 min walk from the Hastings station. The bike shop is under an auto shop/state inspection garage (you can get your state inspection sticker added to service appt) on the corner of Washington & Warburton. About as easy as the Manhattan-Brooklyn ride with little traffic and a much nicer ride along the river. John was responsive on email and got me estimates within a day. Got new tires, fork seals, oil and brake fluid, chain and sprockets. Asked about major bearing clean/lube (headstock, swingarm, hubs) but John put the bike up and reported no play, noise or stiction. On the other hand although my tires had some tread left he caught some early warnings of dry rot. State inspection sticker was added on. Rates are fair, parts and tires shipped overnight and he stuck to the schedule and estimate. CC payment easy through a link in the estimate email. Seems to know Triumphs well, saw Japanese and Euro bikes in the shop. Happy with the service and quality of work at CycleLove.

Most of my reviews are on restaurants but I had to say something about this shop. I love my bike…read more ... and so finding a place you trust can be difficult. This time it wasn't. Small shop that's big on communication and transparency. John is a super chill mechanic who is responsive, honest and efficient. Slip on and regular maintenance job was done right for a fair price and no pretense. John's mellowed out demeanor makes it stress-free ... a real testament to the art and zen of motorcycle maintenance. Will be back for sure.

I always order parts for my Triumph Speed Triple from this guys. Excellent service, great prices,…read moreprompt communication and fast shipping. Highly recommended.

From the owner: Motorcycle Accessories, Apparel, and OEM Parts for Triumph, Victory, and Polaris.read more

As a new rider, I brought in my GSXR-600 for a tune-up and had a great experience. Chris, the…read moremechanic, was excellent to work with he did a thorough job and took the time to walk me through everything he worked on. The pricing was fair, and it's clear they are genuinely passionate about motorcycles. Highly recommend.

Unexpectedly broke down, Dwain took my motorcycle right in.. great work, pleasant guy and she was…read morepurring like a kitten when I drove her out. Didnt hose me. Norwalk, you are very lucky!

I ordered parts from this store And the old man who gave me…read morePrices tells me he could do it For 1 price and have it in by 12 Noon, so i go there and the parts Never came inn, then he tells me He's trying other suppliers and will Have it in by 530pm, i go there and the price is 20.00 higher then the agreed price, and the other parts never came in that day! One other time the same guy tells me he has a great deal on 5 quarts of oil with the filter. After i get the recipe, i noticed he charged 15.99 for the oil and 7.99 for the filter which i could of gotten much cheaper at other auto parts stores.....the other guys and girl seem ok but i wont go back to a store that gives you a price then its not what had been quoted or not there when it was suppose to be in that day. Its not a good way to do business.....your either upfront with people or you lose customers! In my opinion very poor customer service and poor communication on the 1 guys part, and he doesnt do the right thing by his customers.

Showed up to a somewhat busy store but was quickly helped. They didn't have the battery I needed in…read morestock but directed me up the road to the Carmel store where I was able to get it replaced. Super helpful and friendly customer service, would recommend.

The owner has a rather large attitude problem. He thinks he is the only place to get vintage parts…read more He charges 10% if you use a charge card. I spent a good sum of money with this shop and when I asked a simple question he said "So you want me to tell you how to fix your bike for nothing". It wasn't even a question about fixing. Another time he said: " you guys with the vintage bikes want everything for nothing". I never even questioned pricing. That was the last time I bought from Phil.

I have been a customer of Maciag Motorcycle Shop for a few years now…read more I fist met the owner Phil when I was trying to get my 1966 Yamaha up and running. No other shop would touch it... Phil diagnosed, repaired and tuned the bike to perfection. I have since been back many times with other vintage bikes for tuning, tires, etc. Phil has been in the business for many years and the place is packed with vintage bikes and parts dating back 60-70 years. If you have an old bike and live in CT, Maciag Motors is an excellent resource.