If you're looking for storage in Livermore, stop scrolling and call Will Store Storage. David and his team run an absolutely exceptional operation. From day one, the pricing was fair and transparent--no weird surprises, no games. But what really sets this place apart is the service. David genuinely went out of his way to help me, making the whole process easy and stress-free. That kind of care is rare these days. They truly treat you like family. You're not just another unit number on a spreadsheet--you're a person, and they show it in how they communicate and how quickly they step up when you need something. The facility itself is spotless, well maintained, and feels very secure. You can tell they take pride in the property. Everything is organized, clean, and professionally run. Honestly, other storage companies could learn a lot from Will Store Storage about how to retain customers. Exceptional service, fair prices, and a team that actually cares--it doesn't get much better than that. Highly recommended. read more

Will Store Super Storage in Livermore is the cleanest and best storage facility. The employees are accommodating and professional. I am pleased with their services. read more

Nosy on site labor, cheaper units close by that are climate controlled. Parking lot was resurfaced and looks awful read more

I tried twice to make contact with them. First, I clicked on the link on their website and asked about a 10 x 10 unit availability. Four days passed by. No response. A few days later on a Saturday, we went by the place to see if they had any availability. It was 4:15 on a Saturday - their sign said they were open til 5. Door was locked. We saw a heavyset guy in the back, and knocked on the window. He completely ignored us. It shouldn't be this hard to inquire about availability and rent a storage unit. We gave up and found a much more friendly place for relatively the same monthly price. I get that Covid is causing disruptions everywhere but just be professional and friendly. read more

Very friendly service, they had a flood and let us in. Water main broke and caused flooding and Livermore Fire Department was there to stop the flow. BC, rescue, ladder truck, best seat in the house is in the back. They let us in to get to our storage and then checked ID when we left. read more

Used them twice now. Great storage company with excellent customer service. Everyone was great and friendly. Would definitely recommend! read more

Friendly, helpful, fairly priced, no leaks in the locker during wet weather (unlike other places) and convenient. Not much more you can ask for! read more

Was courteous and helpful with choosing the correct size unit. Facilities is very secure. I highly recommend their storage units.

I really did not have an issue until last Sunday. We are supposed to be able to access our units from 7am to 7pm. We showed up a bit before 10am and the gate was not working. Honked a couple times since someone lives on site but no response. We were headed to the mountains to have Christmas with our family and all the presents were locked in our unit. The office did not open till 11 so we waited. 11am came and nobody opened the door. My husband started honking nonstop and finally someone opened the door and turned on the gate. We missed our lunch reservation because we were an hour late. I asked for some compensation for our troubles and was told they don't do that, and someone opened that gate as soon as they were available but that was 4 hours later than it should have been. Not a good business practice. read more

Overall a great storage facility: - Location is ideal, right off the 580 freeway. Close to a shopping center so you can grab a bite to eat before/after your visit. - Staff is nice and helpful. You can handle your account in the office, and there's a new functionality to pay your bill online. There's a bathroom that you can use to wash your hands and handle your biz. - Value - reasonable rates for the storage sizes. We did a search for comparable storage spaces in the surrounding area and this place was/is still the best deal. - I do wish the hours were a wee bit longer, but it's not a biggie and we plan accordingly. read more

I DO NOT recommend storing your stuff at this place. I had nothing but problems with them. First I switched storage spots because I needed a bigger space. Then it rained and the storage spaced leaked because the company they hired to do the repairs on the building didn't do they're job right and a bunch of my stuff got ruined, they offered me another space at no discount, not did they offer to compensate even after they admitted it was their fault that the storage leaked. Then when I couldn't afford the other space anymore, instead of trying to work with me on it, they sold my stuff. The guy that runs the space is a liar and a thief. Don't trust him. read more

RE: Will-Store Super Storage The number one complaint about storage facilities is communication--that you can never get in touch with anyone or they never call back. That's the furthest thing from the truth when it comes to Will-Store. Not only do they quickly call back (if not immediately available) but the people returning the call are super friendly, helpful and informative. You are immediately comforted by two of the best, Jenna and John, both are open and honest--never trying to sell you something you don't want or need. Our experience with them was beyond 5 star! It was simply the smoothest and easiest we've ever experienced in a dealing of this kind. Again, our sincerest thanks to Jenna and John, plus, to Will-Store for hiring people of this caliber. Thanks Peter and Donna read more

I cannot say enough about my first impressions with this Will-Store location! After only a week's wait, they called me to tell me that the unit I had wanted was now available, and it was effortless to get signed-up. The rates are more reasonable than my previous storage place (Extra Space Storage on Northfront Rd.), and they also gave me my first month's rent for free! Most importantly, the staff here are very friendly and helpful! "Jenna", who mans the front desk, and "John", the manager, are always friendly and say hello to you in passing... something I was not used to over at Extra Space. They actually act as if they care about your business... a new concept to me! As I had been with Extra Space for over 9 years, and never got anything from them other than constant rent increases about every 9-10 months, I hope and expect that my relationship with Will-Store will be a much better one, over the next few years! So far, I highly recommend this facility, and the people who staff it! read more

We investigated various storage in Livermore and I have to say Will Store stands out from the rest. Not only they have the great prices, they have resident manager who is there onsite. It is nice to know someone is always there. This is even better than 24hr video surveillance! I highly recommend. read more

I can't say enough about these great people and facilities. For the time I've been there (until recently when I vacated the unit), the people were courteous and worked with me every time I had a question. The facilities are well maintained and I loved the added security and climate controlled units. I highly recommend this facility to anyone looking for storage. I think the prices are reasonable and the least expensive of other storage facilities in the Livermore area for what you get. Thank you read more

I've got nothing but great things to say about this storage company. I've been renting here for over 15 years now and I can't compliment the staff here enough. Manager John and his staff are always super friendly whenever I've needed to get in touch with them. They not only are friendly they are genuinely caring people. They treat you with respect no matter the situation. I highly recommend this location to anyone who is not only looking for quality but also friendly customer service. Thanks so much Will Store Livermore read more

Had I not missed my appointment with another storage facility, I would have not called on Will Storage. I am glad it happened this way. When I called Will Storage the person on the other line was cheerful, helpful, and very easy to talk to. I was down there in 15 minutes. To my surprise the congeniality continued and I felt very comfortable trusting my belongings to be stored at this site!! Will Storage had the best prices that I found and the facility was super clean and very well secured. I give Will Storage 2 thumbs up!!! and then I give it 2 more!!!! read more

This place is fantastic! Ideal location, central to hwy and downtown. Office is always staffed and super friendly. Best rates in town with quality customer service and facility to go along. It makes a move so much easier when there's someone staffing the phones and there to answer questions. Best value in town! read more

4 stars vs. 5 due to the hours...would be nice to have a little more flexibility if the facility were open an hour or two later but as the previous poster noted, it's usually ok if you plan accordingly. We've just recently rented a unit to store extra stuff after merging two houses. The location is easily accessible and the staff was very helpful and friendly during the initial process. After reading reviews of others storage facilities in the area, I was concerned about cleanliness and rodents but this facility is very clean and well maintained. read more

I have rented between 1 and 3 units for over 5 years. The employees, especially Anne, are fantastic. I am not happy that I will move everything elsewhere but since they started renting uhaul trucks at least half the time I go to my storage there is NO PLACE TO PARK!!! Often I only need to run in and pick up one or two things for my business and don't really want to park inside. Renting uhauls is definitely affecting the storage business and often I see people drive in and there is nowhere to park to enter the office to rent a storage unit so they leave. read more

Clean and secure storage facility. Great manager running this storage place. All who work there are very helpful. I have rented here several times. read more

Moved out today as we no longer had a need for offsite storage. I have used other stoarge facilities in the past and this one was superior. Clean, safe and professional! what more could you want! read more