Have been here since they opened and couldn't complain until now.... In the last year the "one and…read moreonly" elevator has been out of service about 5 times. I don't think I need to explain what a big inconvenience this. If your someone that might need to move stuff out of your storage on a regular you might want to look at another place

I loved this facility....until after about 2 months when I found rat poop all over my dining chairs…read more(and elsewhere)! Thankfully the chairs were mostly covered with a blanket, but there was A LOT of poop, and I know those rats were all over my chairs and other items being stored. Tried to report this to on-site manager but after multiple calls and letting the phone ring until it shut off, I had to call Corporate. This happened on a Monday. No manager on site nor answering phones. Couldn't even leave a message cuz no voicemail! Corporate offered apologies but stated that I assume ALL risk. Rats are not my responsibility. The storage facility has dozens of rat boxes outside but you can see they haven't been serviced in forever. They are crusted with cobwebs and leaves. Also, several large spiders and their webs obstruct the light switch at the entry door! So, no housekeeping of any kind but you are still obligated to pay full rent, even with rats running around your storage unit. BEWARE!

Nicole was very nice and very helpful. She answered all of my questions.. I like how clean all the…read moreunits are.

I have used a few storage units across the USA.....This Storage unit is VERY clean the best I ever…read moreseen:)I do not worry about my things I love the location and the Staff is wonderful!! NJ

I want to give a huge shout‑out to Kim at Storelocal Storage in Brentwood. She spent over an hour…read moreon the phone with me, walking me through everything I needed and answering every question with patience and kindness. Even with all my calls, she never made me feel dumb or like I was bothering her. She also helped both me and my assistant get my rental squared away. Her professionalism and genuine friendliness really stood out. I hope they keep her around!

We rented a unit today. Receptionist was very friendly and knowledgeable. Very easy transaction…read more Unit is clean and will be easy to access. Their hours for accessing the unit are great 6am-10pm.

Writing for my mom, Jennifer:…read more I finally moved all of my belongings out of my storage unit after 61/2 years, and l honestly couldn't be happier with my experience. This was the best storage facility I've ever used! The units are truly airtight and well maintained. After 6 1/2 years, I was amazed that when I took everything out, you couldn't even tell that my belongings had been stored for that long. Everything was in great condition! I also want to give a special shout-out to Juan. He was absolutely amazing to do business with-friendly, helpful, professional, and always a pleasure to work with. Customer service like his makes such a difference. I highly recommend this storage facility to anyone looking for a safe, clean, secure place to store their belongings. Thank you for taking such great care of my things for all these years!

I found myself needing a parking space for my damaged car during a really stressful time, and this…read morefacility was exactly what I needed. What could have been another headache ended up being a much smoother experience thanks to Juan. Juan was incredibly kind, patient, and helpful from the moment I walked in. On a day when I was feeling overwhelmed, he took the time to help me get everything squared away and made me feel like I was in good hands. That level of customer service is hard to find these days. To top it off, their prices were the best I found anywhere--no one could come close. I'm truly grateful for the help I received and would highly recommend this facility to anyone looking for storage or parking.

I never leave yelp reviews but for a company as helpful as this one I knew I had to change that. I…read morewent here with my mom yesterday and the service was wonderful. Kennedy was super sweet and made the whole thing a breeze. The storage units themselves are very clean and everyone we ran into was nice. I would recommend everyone come here

I have been using this facility for around 10 years or so. I have had a wonderful experience with…read morethem. They are friendly and when I needed to move to a smaller unit, they worked with me to figure out the best one for me. Their prices are reasonable and I would highly recommend them!

Zero quality zero customer service worst experience of my life. Stay away from these money…read moregrubbing people and their rat infested property. The cockroaches and black widows along with the rats made it so unsafe to store my stuff . the rats chewed through our water hose the first day we moved in and the owners could care less and claim they are doing everything they can to eliminate the rat problem. Lies lies and more liese. They dont even have a pest company coming to do service. I also know for a fact that they have been illegally selling storage units that don't pay the rent for 30 days. They will sell your stuff sooner than the law allows. These people need to be stopped. Avoid this place at all costs. There are plenty of other storage places to go to this place is a nightmare.

Never use this scam company, they provide zero upkeep to any of thier units, they have a rodent and…read morebug problem throughout a majority of their units and they will send you to collections after you have paid your bill and given a move out notice, This company should be shut down and the owners banned from possessing a buisness license. Total scam company and I will tell everyone I know to stay as far away from them as possible. Next I shall be contacting legal services to see what my options are to force this place to be condemned.

A great place to launch! Easy access off & on hwy-4 with a short distance to the freeway! It is a…read moregreat access point to the delta and key locations we frequent! Staff always friendly and helpful! There is an outhouse that is always clean as well as a traditional bathroom. The store has what you need if you forget anything! It's a bit of a long ride out of the 5mph zone, but think that's not a bad thing as I like to warm up my jet ski before getting on it anyhow. It is sometime windy at launch and they do sell passes, but there is not a price break...just get to skip the walk to pay launch fee.

Sarah is amazing We store our boat here and Sarah is always taking care of us . Rivers End is a…read moregreat place to store your RV and boats. Highly recommend.