Willa Hisle, OD Correction on my perspective. 4 months later. May be a good Doctor. But you will pay the price for the experience. I have always learned to trust my intuition. I noticed a well organized office with not much patient interaction...It almost seemed robotic. Following procedures...not much patience interaction until the Nice friendly Dr. came in. She went over the photo ($39) and did the eyes prescription. She seemed professional and Nice enough. Photos were pretty. Then I was turned over to what I will call the closer. No more smiles. After the pricing for bifocals was getting too high for my budget. I settled for a distance pair of glasses. Under $500 Because insurance did not pay enough for the appointment fee I was billed a balance 3 months later. This office could work for those of you who have $. read more

Dr. Hisle was great! I am so happy my friend referred me! I am absolutely happy with our eye doctor as well as her staff! I totally recommend going to her office. I went to an eye doc in Monterey and a doc in Carmel...Dr. Hisle was by leaps and bounds better. She was very nice and thorough. She told you exactly what she was doing so there were no surprises. read more

There are so many things about this office that I appreciate, my awesome glasses, the helpful staff, Dr. Hisle, the comfortable atmosphere... But, the reason I am finally writing a review that is long overdue after having seen Dr. Hisle for years is that I really appreciate how seriously she and her staff have taken Covid. During my last appointment I saw them cleaning everything, wearing their masks, offering people masks if they needed on... without ever making folks feel uncomfortable. I am really impressed! read more

This is a terrific Dr.! She is kind and understanding and more than willing to work with your insurance. The entire office staff is GREAT!!! I picked up my new glasses yesterday, and they are a perfect fit. I have been wearing them since I got them and haven't had a single headache because of the glasses. In the past this has always happened. Since the entire staff truly knows what they are doing, and don't pressure you to buy more than you can afford, I got just the right glasses and prescriptions I needed!! read more

I've been seeing Dr. Hisle for 3 years now. She is thorough and very nice! I'm so happy I decided to give her office a try when I couldn't get into Vantage in a timely fashion. The office is very easily accessible from Salinas and actually takes less time to get to than the office I went to in the city limits. All of the staff are friendly and they have a good frame selection. I've never had a problem getting an appointment that fits into my busy schedule. read more

Reception staff was very friendly and dr. Hisle was amazing. She gave me the best prescription for lenses i have had in decades !

For awhile, I was going to Vantage Eye Center in Salinas because I liked Dr. Jane Medcalf. That's a very nice place to go if you like medical services rendered on a corporate business level. However, if you want exceptional and professional service where the doctor and staff remember you and treat you as a name not a number, then head over to Prunedale! Friendly, intelligent folks who care about YOU! Dr. Willa and her staff are FANTASTIC!!! As other Yelpers have said, she explains what's happening with your eyes in detail. Dr. Willa also explains the fixes available and the benefits and limitations for each fix. This is very important to me as I'm struggling between using monocular vision contacts or regular contacts and reading glasses. I get frustrated, and junk one approach for another every six months. Through all of this, they have been so kind and understanding. They remind me of what's driven me nuts in the past, and let me make my decision. Another upset at other offices has been to have my eyes dilated and then to be asked to pick out frames. Have no fear here! YOU get to decide when you want to pick out frames! Check out Dr. Willa! You'll be happy! read more

I recently had an appointment at Prunedale Vision Center to get my eyes checked. I live in Monterey and Prunedale seems like a long way to go but it ONLY takes about 20 minutes to get there!!! The Staff was very friendly and I was seen at my appointment time, which is rare is some offices. They took a picture of my eyeballs and the doctor said I may have high blood pressure due to a blood vessel in my eye (I was not expecting that kind of information). The reason for my appointment was to get some new shades that were stylish and not to dark. They listened to me and selected two pairs of glasses for me to choose from. Both were perfect. I left with a new pair of shades and a Eye Doctor that I will being returning to see. I highly recommend Prunedale Vision Center read more

Prunedale Vision center and Dr Hisle are amazing. Both the staff and Dr Hisle are committed to helping you and making sure that your eye needs are truly met. They are all very friendly and great at what they do! read more

Always take good care of me. They try to accommodate and help as much as possible. The dr. And staff are polite and always professional. They are a bit limited on frames but otherwise I love this place. I have been coming here for over 20 years. I recommend it! read more

Dr. Hisle is amazing. She really takes her time to explain and listens to you. The front office is extremely patient and attentive as well. We will continue to come here for our eye exams, but I will take my prescriptions elsewhere to be filled. read more

I do not recommend going here. I went for many years and then the complete staff changed. That is alright but the new manager is a piece of work. She should not be working with people. My prescription was wrong, I had never complained in the 10 years I went there yet I was asked to sign a waver for a new prescription. Thus because I demanded a refund the first time it was wrong. I did not sign I went to Walmart to fill the prescription and it was even worse. I couldn't see, The new glasses made me nauseous and made the headaches I had for months worse. I'm talking headaches for months every day. So I went to Coscto for a recheck. The Dr. said there was no way my prescription changed that much, it was way off. Yes, not my prescription at all. When I got my new glasses I could see again! I confronted Dr. Hisle and told her I felt she should pay for my check up as well as my new prescription as it was their fault for giving me the wrong prescription twice. My insurance was already used with her. She of course said no, that it was me, my eyes were changing rapidly. Well, about 6 months later and I can still see! I have yet to decide on small claims. Its only two hundred dollars and 50 50 chance of winning. But I feel the new manager put my prescription in the computer wrong on purpose and Dr. Hisle stuck up for her. I had gone off a bit on this new manager and do not suppose she liked it to much. You do not play with someones vision and that is exactly what this office did. So no, go somewhere else. I just bet i'm not the only person complaining . read more

Friendly people, awesome environment, quiet and will have you in and out in no time at all.

I love Dr Hisle! She is friendly along with the rest if her staff. This is a great place to go for family eye care. It is a very family-friendly practice and staff. read more

The staff here is very welcoming and friendly. I just wish they had a greater variety to choose glasses from. read more

Willa Hisle, OD - Free with a check in - Optometrists Near Me - Salinas, California

Third visit and still very satisfied with Dr. Willa and staff. Very helpful getting right and most value in frames and lenses.

Willa Hisle is great! The staff is excellent!!! It is a small facility in Prunedale, so if you are in the area, drive no further.

Dr. Hisle is very professional. She took her time when examining my eyes. My previous written prescription did not match the numbers she got. So she took the time to reexamine and make sure the prescription was right. Dr. Hisle sat down and showed me the numbers and there was a significant difference from my prescription of 8 months ago.The Optician helped to pick my frames and lenses. She was very thorough giving me pricing details for my frame and lense options. So I knew how much it would cost up front. The Optician even adjusted my current glasses. I would highly recommend Dr. Hisle and her Optician. read more

Love going here staff is so friendly fast service highly recommend. Staff is very knowledgeable about our insurance what it will pay so my cost was very low read more

Awesome doctor! She takes her time with you and explains things thoroughly. Recommend her highly!!!

I look forward to visiting Dr. Hisle's office each year. The waits are never long, and the doctor is friendly and knowledgeable. It's a comfortable place! I highly recommend Dr. Hisle. read more

I had a very through exam and enjoyed Dr. Hisle and her professional kind treatment. Then came the Office manager, who wanted 153.00 after insurance before I could even get trial contacts. I have never had this kind of co-pay before, and after hearing her rudely explain to me, we had a 3 way call with VSP insurance. When told that the usual fee for contact fitting was 40-60.00, not the price they were charging, she loudly exclaimed that VSP does NOT set their fees, and put us on hold, again. I wondered if it was me, but VSP was even more stunned by the treatment than I was. They are filing a complaint. I do not know if my prescription is correct, as I am finding another way through VSP to get my contacts. Not only do they overcharge, the Manager, Mary I believe, should not be working with customers, ever. I did go in to complain directly to the Doctor so she was aware of this. I see this is not the first complaint of this Manager. Billing and customer service need alot of work. read more

I have been going to Dr Hisle for over 10 years. She and her staff are friendly, competent & professional. The office is clean and they have the all the equipment needed to give you a complete eye exam. I am so pleased with the new style glasses that Alicia helped me choose. read more

I like the friendliness and proffesionalism of the office. I feel comfortable with Dr. Hisle and her staff. They are kind and helpful. Very knowledgeable. Also very good at calculating insurance versus private portion of cost. They take whatever time is necessary to complete all aspects of exam and whatever else is needed afterward. read more

I took my grandson to see Dr. Hisle for his first eye exam and she made it so easy for him. He is 8 years old and she made him very comfortable and he actually enjoyed his exam. She is my husband's and my OD as well and she is amazing. Highly recommend read more

Doctor Hisle, I am writing you this email to express my negative experience; I have had so far with your office and staff. My interactions with you were empowering and educational. I learned some new things about my eyes that no one has taught me before. After that, it went downhill. I will outline my negative experiences. 1. I was given the wrong prescription in the wrong pair of eyeglasses, which cost me an additional two hundred dollars to get it done correctly. I wanted one pair of eyes glasses for work (distance) and a second pair eyeglasses that contain the progressive prescription for home. 2. Your staff called me and advised me that I did not pay my bill. I called your staff back and corrected them. They informed me they made a mistake. 3. Your staff called me and advised me that my second pair of eyes glasses were ready for pick up. A short time later, I was called again and informed that a mistake had been made in the lab and that my second pair of eyeglasses were not ready for pick up. 4. I then was called and notified that my second pair of eyes glasses were ready for pick-up. I went to your office and found that my second pair of eyes glasses were damaged. The paint on the front was taken off, exposing the metal frame. I also noticed that the back of the frame was also damaged. Your staff employee "Kim" advised me that she saw a scratch on the frame when I dropped it off. She also told me that because I used my frame it was at my own risk. I will be honest with you "Kim" is lying because my frames were not damage. Doctor Hisle, who in their right mind would use a pair of eyeglasses that were damaged so bad that a person would be embarrassed to wear in public? (Please take a look at them) I was also never told that it was at my own risk. I left the pair of eyes glasses at your office and told "Kim" that I was too disappointed to take them. The only reason I went to your business was due to the positive comments on Yelp. I will not pay for the second pair of eyeglasses because they are too damaged to wear in public and too embarrassing. I spoke with my primary insurance who instructed me to file a complaint with them and with the Better Business Bureau. You are welcome to keep my deposit. I apologize for being demanding, however; I expect perfection from my eye doctor and accountability from their staff. Respectfully, Bill Azua read more

I have been seeing this eye doctor for almost 9 years and they are absolutely amazing! They are welcoming and make you feel good about your appointment, I would reccomend them to anyone! They have changed the way I view going to the doctor :) read more