To Whom It May Concern,…read more I am writing to formally request an immediate escalation and a call from the district manager responsible for the Lowe's Brokaw store regarding an ongoing, unresolved kitchen project and three mis‑scoped appliances. After a flood in our home, we began a kitchen project with the Brokaw store. From the start, the experience has been extremely frustrating. There were incorrect measurements, incorrect scoping, delayed installation, and months later our kitchen is still not completed. Despite our repeated attempts to move the project forward, we have not received timely, coordinated support. In addition, three appliances were incorrectly scoped and sold to us as part of this project. We have tried several times to return these appliances through the store, but we have been repeatedly given conflicting information and "the runaround." No one at the store is willing to take ownership of resolving the situation or clearly explain the path forward.

I don't usually leave reviews, but I had a disappointing experience at Lowes on Brokaw…read more An employee named Jarvis was unprofessional and unhelpful when I asked for assistance locating an item. Instead of offering help she simply looked at me and directed another employee to assist me, despite appearing to be available at the time. As a customer expect courteous and attentive service, and unfortunately, this interaction fell short of that expectation. I hope management addresses this issue and reinforces the importance of providing helpful and respectful customer service.

The owner was so nice!!! Will definitely be back again! They had a great selection, we had so much…read morefun mixing and matching! Thanks again!

I'm new to caring for plants. I was looking around for new plants and found Evergreen Farm is near…read moreme. They are located near Old Oakland/McKay tucked away in a commercial area. There is a good collection of rare succulents. I never had one before so I am starting off with a baby Echeveria. It caught my eye even though it had yellow leaves which the owner plucked away. She said it was normal for leaves to go yellow as it's growing. The Echeveria is one of the cat friendly plants. I had my cats sniff at it and they didn't care for it. Baby succulent will be safe :) What I found online, "succulents are beneficial for improving air quality, promoting a calming atmosphere, and potentially even aiding in stress reduction and boosting productivity. They also offer low-maintenance care, making them ideal for indoor environments." Closing up with it being a good size store located at the end of Ringwood Ct. Plenty of parking. Prepare to spend 30 minutes perusing around in finding your ideal plant. Owner is quite helpful with explaining on how to care for a plant and what to choose. I'd say it's a good starter plant for the beginning of a hobby and I'd say good for the kids to learn about nature. My first plant as a kid was a terrarium.

Awesome experience. We purchased 3 sofas and tons of…read morepillows. Fair price. Great quality.

So happy we found this place as we've been searching for a new couch for years. We have specific…read moresize requirements due to the room size and also really wanted to keep a chaise lounge without loosing any sitting room. We were able to make a couch that fits us! We found the couch style we liked, picked a performance fabric, chose how many cushions, seat firmness, seat depth, chaise length and width. Literally everything was customized! I also love that it's made in California without any forever chemicals. I didn't want a prop 65 warning on our couch especially since we have a new baby at home. Daniel was so helpful in the store with all of our questions and he had great suggestions and made sure that we knew our options. We never felt pressured into anything and that's really appreciated. Being it's made to order they said it would take 4-6 weeks but it was delivered in 3 weeks!!! Love this place and highly recommend them.

Trevor is a magician. He came in promptly after we told him of our need to build out some closet…read moresystems and an entertainment center. Trevor is one of those business owners that provide quality and value for the price quoted (which was very fair). Not only did he quickly draw up designs to meet our needs, he weighed in respectfully on aesthetic aspects that we needed guidance with. I must point out that Trevor's designs made super-efficient use of our spaces - even some that other competing designs said would be wasted. After we signed the contract with him, Trevor's team came in and did an AMAZING job realizing the designs. The craftsmanship was top notch and the men were professional, punctual and super hardworking. The finished products were a breathtaking improvement to our home. We got rid of several old pieces of furniture that were made redundant by the buildouts. I will point out that Trevor and his team go to great extents to make sure that they deliver exactly what was promised and more. It was a pleasure working with Zen Space Solutions and I look forward to future projects with them.

We have had a terrible experience with this company. Installed closests are still facing problems…read more Quality of the materials is low, feels cheaper than Ikea. Trevor is patronising and not pleasant to deal with and unwilling to do anything about the issues without asking us for more payment to replace his poor quality materials. Not sure why all these good reviews, they seem to be from 4-8 years ago! I regret using this company.

Prices are higher than your local HD or Lowe's but honestly you're paying for quality…read more We bought plenty of fruit trees from this business since 2002 and all of them till this day are bearing fruit non stop every season and the fruit trees have given us zero issues. I do wish they had an online inventory

Nice nursery with some helpful folks! I always love browsing their selection even though pricing is…read more10-15% higher. The hardware side is not it though. High prices than other hardware stores and will not price match. Better off at Lowe's etc for the hardware and tools.

I can't be happier with Kitchen Reface Depot. They are incredibly professional. From the initial…read moremeasurements to showroom visits, every step of the process was smooth and stress free. Paul is friendly and knowledgeable, and Kennedy is always responsive, answering all my questions promptly. Andrew and Miguel were the installers, and they were friendly and polite, which made the process even easier than I expected. They were also very respectful of the space and extremely careful when moving things around the house. Their installation work was flawless. The transformation turned out exactly how I hoped. They truly brought my vision to life. I chose a greenish-gray color that complements the rest of my home, and I was going for a super modern look--they delivered exactly what I imagined. This company clearly cares about his customers, and at no point did I feel pressured. Refacing made so much sense! They can reface all the cabinets throughout the house, not just in the kitchen. That's what I did, so make sure to ask about their full home services. I only had to empty the cabinets for less than a week, and now I get to enjoy the bathrooms, laundry room and a kitchen that feel completely new. Thank you!

We just completed our kitchen remodel and we are so pleased. Thanks to Paul and Kitchen Reface…read moreDepot, we now have a functional, well thought out and gorgeous space. The process was smooth thanks to Paul's experience, professionalism, expertise and easy-to-work with, flexible demeanor. I have heard my share of horror stories but I'm so please to say that our overall experience was quite pleasant. I wouldn't hesitate to recommend KRD to friends and family.

Love everything about this nursery. I always find what I need. The staff are not always available…read moreto help but when they are they are very knowledgeable. The prices are reasonable especially for the high quality plants they stock. Lots of California natives and drought tolerant varieties as well! It's a bit of a drive and in a residential area but worth the trip.

Impressive selection of plants at good prices! Went today…read moreand bought 6 plants and was satisfied.

I've never had a poor customer service experience at any Outdoor Supply Hardware store, including…read morethe E. Capitol Expy location. Always very professional and friendly associates there, which I appreciate.

IMHO Again, I was…read morelured into the store for the advertised 20% Senior discount on this particular Wednesday. I don't pay full price unless I can't do without! I specifically came for some zinnia flower seeds, and they had a great selection of Renee's Garden seeds. I picked up 5 packets and then headed out into the garden section to see what else might pique my interest. I saw some colorful plastic and durable pots in various sizes. I couldn't figure out the gallon sizes of the pots even when looking at the price labels. Instead of gallon sizes, it gave inch measurements. Oh well, I guess I'll have to eyeball it. At the register I reminded the cashier about my senior discount, and he asked for my phone number. None of the numbers worked (even though they have in the past), so we resorted to using my husband's number. The store was festively decorated for Christmas, and I might come back for some cute lawn decorations, when they are discounted after the holidays! LOL Can't wait to sow my zinnia seeds for next year's summer blooms!