I am so disappointed in the service I was given. I have been a customer for years and my trust has…read morebeen broken. I went in with a dead battery due to a failed alternator and they replaced my battery only. The next time I drove it I was on the side of the road again with a dead battery. I got my car tested with several other professionals who all said the alternator should have been replaced from the start. A very stressful experience that could've been avoided. I tried calling to talk through what happened and first my call wasn't returned. I called again and was not heard but instead refused to apologize, burning the relationship that was built. This is not how trusted business works or how customers should be treated.

I took my car to Williams on highway 54 because I thought I was low on freon. They check the car…read moreout took out the freon and told me I needed a new compressor for $1,200. I decided not to spend that money right now so I took the car and a week later I took it back to them to put the freon back in which they charge me $50 to do. I then took it to another repair shop, they checked it out and said it needed a relay which they put in for $90 and now the AC works great. Be aware.

great company that will work with you they made my car look like a deer Never hit it so thankful…read moreAnd lovely price

Got into an accident and someone referred me here to have my car repaired.Had it towed overnight to…read morethe facility.They handled everything for me after that and i got my car fixed and looked brand new again.I would be going back in the future.Great customer service.

Needed 4 door handles replaced on a Yukon ! Got 3 estimates…read more 150 200 700 from Moto ! Buyer Beware !!!!!

I spent $25 for an emission check. I believe $20 of those dollars went toward ensuring I had…read moreegregious customer service, the tall broad shouldered lady was terrible. Rudely and repeatedly talked over me while I was trying to explain what service I needed and what was advised of me to do to come back and get my emissions passed. i like that if your emissions fail you can come back within 30 days to get it done again, but it made me uncomfortable as a paying customer that she was "ready to go" & therefore short with me, it felt like I was talking to an authoritative figure rather than some woman that simply checks emissions and sells eggs. I personally will not come back especially for the price. A young man I believe named Mike helped me first & he was better but the woman was so terrible I had to leave a lengthy review. They're also selling farm fresh eggs at the counter so that's ..cool. Good luck to them all.

Michael at ATL Urban Garage could not have been kinder and more attentive throughout my entire…read moreservice experience. When assessing my car for regular maintenance needs (new brake pads and an oil change), he thoroughly investigated my all of my concerns and listened to me. The services my car needed were priced very fairly, and I didn't feel taken advantage of. That part is especially important to me as a woman who has been overcharged for unnecessary services in the past - you won't have to learn that hard lesson here! I have limited knowledge about cars (and LOTS of questions as a result), and Michael took care to address each one of them. He was patient, thoughtful, and so welcoming! If you have the pleasure of spending an hour in his shop while waiting for your service to be completed, you won't be without a great companion. He is a busy man, but clearly makes time for his customers. I would absolutely recommend this shop for their quality of service, kind staff & owner, and great value.

Michael was very knowledgeable and informative. Was very respectful also. Highly recommend!read more

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

Always responsive. I take My 2019 BMW X1 to get a battery replacement and brakes/rotors. Done…read morebefore quote time. Great quality mechanic and great pricing for repairs.

I called and he was there promptly!! Very professional person. Had my car done in no time. 0…read morewaiting in line. Was able to get quality service at home!!! I would recommend him to anyone in need of high-quality, professional, prompt service! Thanks for your help!

Dane and team were top notch in all respects! I bought a car from out of state and they were…read moreprompt, reasonable, and a pleasure to work with when using for a pre-purchase inspection. Dane is a veteran to boot and coordinated with dealership flawlessly. Highly recommend.

Great people, would recommend. Customer service as well as service on the vehicle was 5/5 stars.read more

We were driving on PI and Medlock Bridge. The lane ends and he rudely and dangerously drone onto…read morethe gore of the road and was forcing us to let him merge or he was going to hit our car. We were stopped at the red-light and he bullied his way into our lane. He is a bully and very dangerous. If his work is a reflection of the way he drives, avoid him. A very rude human being.

If I could give zero stars I would. Doesn't answer the phone or return text messages. Business is…read morefalse and not even worth contacting