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    Williams Buick GMC

    3.6 (104 reviews)
    Open • 9:00 am - 6:30 pm

    Services - Williams Buick GMC

    Auto engine repair

    Auto exhaust repair

    Williams Buick GMC Photos

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    Recommended Reviews - Williams Buick GMC

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    Our brand new Yukon!

    We had a wonderful experience buying our car at Williams. Jairo was our sales associate and was a pleasure to work with. The process was very smooth and enjoyable and everyone was extremely friendly and helpful.

    Service bay at Williams Buick GMC, Charlotte
    Bruce K.

    My daughter called and said, "Daddy, my 'check engine' light is on. Can you look at it?" I looked at it and it's leaking oil. A lot of oil. I checked the oil (empty!), poured two quarts in and drove it to Williams Buick GMC without delay. In the service entrance, it leaked out the rest of the oil onto the floor while they checked me in. The service manager was professional, taking a quick look underneath and said that he did not think it was a major issue. He wrote up a service ticket for an oil change and said that he would let me know the status once that's done. A few hours later, he called and let me know that we're good. The oil change found that the oil filter had come loose and thankfully, we caught it quick enough. No lasting engine damage! If my daughter had kept driving on it, she'd have destroyed the engine. Instead, a $80 oil change and we're good to go. I'm pleased with the service and we'll definitely be bringing her Buick back to here for all of it's regular maintenance. It's really not that much more expensive than the "quickie" oil change spots. It's a comfortable waiting area (free wifi and coffee) and they do good work. [Review 16645 overall - 3186 in North Carolina - 157 of 2022.]

    2022 gmc 2500
    Anita W.

    Great customer service as soon as we walked through the doors. My husband spoke with someone over the phone to let them know we were interested in purchasing a truck and that we'd be on the way. Sure enough they were waiting and was so helpful from the beginning. Took us straight to what we was looking for and shows us all the great amenities the automobile had to offer. Gene was very knowledgeable about the truck. Once we got to the paperwork he helped us understand everything we was getting ready to sign. Never made us feel uncomfortable while making a big purchase.

    The messages between the "service advisor" Darnell  when I tried to ask for clarification on exactly why my repair cost $1200.

    I am extremely disappointed in the visit I last had at this facility. This whole situation was frustrating and a waste of time. They handle business in a very immoral way. The diagnostic performed on my vehicle was so broad and vague. I received a $3000 repair from them in June of 2023. Which I was told has a lifetime warranty. When I referenced that repair they tried to say it "was not related". They would not fully explain what the issue was with my vehicle. These people conduct BAD BUSINESS. All the good reviews are not from people who seek repair. GO ANYWHERE ELSE FOR REPAIR!!

    Christopher V.

    The BEST experience! We just purchased our second vehicle from Williams GMC and couldn't be happier. Gene S. was great from start to finish. No pressure, answered all my questions and was very informative on the trucks I was looking at. I test drove 3 different trucks until Gene found me the exact one I was looking for. (Had all the options I needed/wanted and was at the price point I needed). We were so happy with everyone involved the we bought pizza for everyone at the dealership on Saturday when we picked up the new Sierra! Thank you Gene and your Team. Chris V.

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    9 years ago

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    12 years ago

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    9 years ago

    It's always a pleasure having my car serviced by you all. The customer service is incredible and I'm never waiting for long periods of time.

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    11 years ago

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    11 years ago

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    9 years ago

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    10 years ago

    Great experience buying new Sierra. Jason Williams was very knowledgeable and helpful. Will be buying next vehicle here.

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    13 years ago

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    Page 3 of 3

    Ask the Community - Williams Buick GMC

    Review Highlights - Williams Buick GMC

    “My salesman was Gene Simmons and I also worked with the used car sales manager.”

    Mentioned in 7 reviews

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    Williams Buick GMC - car_dealers - Updated September 2026

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