While Dallas has a plethora of fried chicken food chains, Williams Fried Chicken is one that never…read moredisappoints. Williams Chicken is based in Dallas so there are plenty of locations around the DFW metroplex, and they have a large fan base to match. I've had the pleasure of visiting about 3-4 different locations throughout the city, and I must say that this location is the absolute best. The chicken is always fresh, seasoned well, great sides, and the customer service is very friendly. What I love most about the chicken is that it's crisp, flavorful, and not overly greasy which is common at other fast-food fried chicken chains. This location is Black-owned with young franchise owners -- in fact, they're the youngest in the entire company. I've been to this location a few times and it's so cool to see them behind-the-scenes cooking and serving customers with a smile. I'm not used to seeing franchise owners actually working hard and serving, so I love that about the owners at this location. Highly recommend this location!

Do not go to this William Chicken Store #36. The workers do not follow proper sanitary practices or…read morewear gloves when handling food. I watched one worker touch every dinner roll with her bare hands while also using her phone, wiping the counter, stacking cups and lids, and handling customers' cash and cards. This was extremely unsanitary. Another worker came in carrying a tote bag, which may have been sitting on the floor or car seat, and placed it directly on the same counter being used for food service. Meanwhile, the other worker continued handling every dinner roll served to customers with her bare hands. I was very concerned by the lack of proper food-handling and sanitation practices at this location.

Best place to come and enjoy great quality food. The service never disappoints, went right…read morebefore closing and was still attended. Thank you!!!

Very good, Crispy, juicy, fast service, decent price, very organized and clean…read more Ordered, they said it'd be ready in 5 min, and it was. Fries were kinda weird, a sweet flavor to them, fried cheese curd was mediocre. Chicken was fantastic though.

such a cute restaurant! Cool little button on table to press when you are ready to order. We…read moreordered 16 boneless chicken with 2 flavors: Honey Garlic & Cheesling. We ordered 2 sides: Waffle Fries & Corn Cheese. Our favorites were the Honey Garlic and the waffle fries! We took the leftover home and had a full 2nd meal!

Man this place is the truth. Their fried chicken is so freaking good. We have some pretty tasty…read morefried chicken here in Texas but the crunch they get on their fried chicken may be the best I've had in years. The flavor of the chicken itself might benefit from some flavor but I don't even care really. The crunch and flavor of the batter and sauces are outstanding. Prices are a tad high too, to be honest. But overall the food tastes great. Their street food is pretty solid too. Price would be my main issue but even with that, hard to not give them 5 stars.

I really enjoyed my first trip to this restaurant…read more Smothered turkey wings with greens and black eyed peas is just what the doctor ordered. The food tasted fresh and flavorful and not salty at all. The portion was enough for two meals so I had lunch and dinner. I will definitely be back.

I have a simple rule: if I don't smell smoke when I walk into a place that claims to sell barbecue,…read moreI probably shouldn't order the barbecue. Unfortunately, this experience proved my point. I ordered half a pound of ribs and four brisket tacos. The ribs had a smoke ring and some smoky flavor, and most were tender--although a few were overcooked. They arrived lukewarm, and the ends were tough, which made me wonder whether they had been sitting for a while or reheated. This was my second time trying the brisket tacos because I wanted to give them another chance. The salsa is really good, but without it, the tacos have no flavor. The brisket tastes completely unseasoned, and I honestly questioned whether it was brisket at all. The customer service was good , and I want to be clear about that. Unfortunately, great service could not make up for food that was extremely disappointing. I had also tried the catfish before, and it didn't taste like catfish to me. After giving the food more than one chance, I don't plan to return.

After getting back to the U.S. late last night, this was honestly the perfect way to start our…read moremorning. The entire team was welcoming, patient, and genuinely seemed to care about making sure we had a great experience. My wife and I asked if it would be possible to get chicken tenders instead of a breakfast sandwich. They let us know it would take about 10 minutes since they wanted to make them fresh, which we were completely fine with. To our surprise, they even gave us complimentary Bo-Berry Biscuits while we waited, which was such a thoughtful gesture and definitely wasn't expected. It's rare to walk into a place where everyone has such a positive attitude, but the whole morning crew made us feel appreciated as customers. Great customer service is hard to find, and this team absolutely delivered. Thank you all for going the extra mile and starting our day off on such a positive note. We'll definitely be back whenever we're in the area!

At least the one in Euless! So much more needed for customer service mostly due to how LONG they…read moretake in serving. Slower than escargot..... Chicken taste good but from both visits they have struggled!

Brooklyn helped me out this time and her service was incredible! She was so sweet, and let us know…read moreof a sweepstakes that was happening. Amazing

Ordered chicken strips naked and they were fried so hard I could barely eat them. Cook should've…read moreknown you can't cook them as long as the regular breaded tenders. Ordering the caniac means I spent over $15 that I can't even eat. Food quality has gone way down. UPDATE: I contacted the Cane's location and let them know about the chicken strips and they offered to remake them when I come in next time. I'll be updating this post once I go and try the strips again. The manager said they have a different timer for naked wings so we'll see if that is true.

I have noticed that this location has recently opened so I decided to stop in for a quick bite...so…read moreI thought it would be quick. This Williams Chicken location is in a high traffic area but is kept well-maintained with a clean kitchen that can be viewed by all. The dining area is also in good shape as are the bathrooms. Staff are friendly and give service with a smile. However, it is clear that they are understaffed. The three employees there were constantly on the move yet still everyone before me, myself, and after me got their food late during my visit. The lady behind the counter had to apologize to each customer for lateness, but this is more of an operations management issue than employee-related ones. They serve Coca Cola products at Williams Chicken, but there was no ice in the soda machine. Nevertheless, the food (eventually) came out, over 30 minutes after I initially set foot inside the restaurant. It did come out hot, fresh, and certainly tasty! I have a feeling this is a new Williams Chicken location that is still trying to normalize its processes and routines so I would definitely give this place another chance in the future.

Just got a 20 piece chicken (dark) and a gizzard meal. The chicken was awesome; but the gizzards…read morehad no seasoning whatsoever on them... they were just breaded and fried..... no salt or pepper at all; just bland....I tried to call them a few times to let them know whoever cooking the gizzards not seasoning them, of course no answer. I had to literally drown the gizzards in hot sauce and ketchup to eat them. Lesson learned

My wife and I finally got around to stepping inside and trying it out after saying we would every…read moretime we drive by. We weren't disappointed. Keyeana was very sweet and made us feel at home. The menu is fairly simple and the food is good. Especially those rolls. I'm sure we'll be back.

We stopped by Mary's Sue's Hot Chicken on Sunday for lunch, and overall it was a really good…read moreexperience. From the outside, I expected it to be a smaller spot, but it was actually much bigger than I thought. Everything inside was clean, and even though there were a few people ahead of us in line, the process was simple--you order first, then grab your food and find a table. The cashier who helped us was super nice, which made the experience even better. We both ordered lemonade teas--one peach and one watermelon--and they were honestly a 10/10. Not too sweet, more on the tangy side, which I loved. It wasn't overly crowded--maybe around 10-12 people inside, with a couple more eating outside--so it felt comfortable. We ordered the chicken with the sweet spicy flavor, along with fries, mac and cheese, pickle sticks, and rolls. Everything came out fresh and tasted really good. There was about a 10-15 minute wait, but that's expected for fresh food and totally worth it. The presentation was great, and overall the food hit. The only thing I wasn't a big fan of was the dough babies, they were a little too thick for me, just a bit too much bread, although the flavor itself was still good. Overall, I'd give it an 8/10. Definitely a spot we'll be coming back to!