I'm really not in the habit of writing bad reviews. I have to say that if I don't have a good…read moreexperience somewhere I'll typically just not write the review at all. If you check my other reviews you'll notice there are hundreds of good reviews and only a sprinkle of bad ones. I feel that every business is entitled to a bad day or a random one off bad experience with a customer, and I'd rather use my yelp platform to help businesses and community succeed. With that said, here was my experience with Modern Electric, and I'll leave it to the clients to decide whether or not to choose them or go a different route. My regular electrician was out of town when an emergency came up at a property I rent out. I contacted Modern Electric about an electric line to a water heater that wasn't working. We noticed that it was actually burned a little and my handyman said that it looked like the circuit wasn't installed right from the beginning and was overloading. They said I would need a professional electrician because we would most likely need to run a new line to get it up to code etc. I will say that the man I spoke to responded quickly and was able to come out almost right away which was very nice, and the reason he is getting 2 stars instead of 1. He didn't inform me of any service fee, but I assumed there would be one anyway and with previous electricians I was prepared to spend between $75 and $100 just for the call itself and then whatever the cost to re-do whatever needed to be re-done. The person I spoke with and texted with did not give me a quote on the service call. In fact, no mention of payment was ever discussed prior to him going to the house. 5 minutes after he got there he texted me that we only needed a new water heater and just the little wire could possibly be replaced if I wanted, but I would need to have the water heater installed first (it's an electric water heater) and then he left. This didn't seem right but i took his word for it anyway and called my plumber. When my plumber got out there to inspect the area for a new heater, he said that we absolutely need a new line because the old one was very clearly on the wrong amps (or whatever it's called) and most likely would need a new line run from the main breaker in order for it to be up to code. He said he obviously can't install an electric water heater without proper electricity, so the line needed to be done first. This is essentially what my handyman said as well, and since Modern didn't seem to know what to do, or was unwilling to do it, I ended up calling another electrician to complete this work. After all this I was still willing to pay for the service call as I believe people should be paid for their time. I was the one who had to reach out to him to have him send me an invoice. He then told me it would be $160. I was STILL willing to pay this, but I thought I'd tell him my feedback instead of writing a bad review about it. I told him that $165 is a lot more than others charge and that he was actually wrong about what needed to happen. He responded with hostility and told me to never contact him again. Please see pictures of his response. Do I think he probably does a good job with simple things like ceiling fans or light fixtures? Sure. But if you have something a little more complex I would caution you to go somewhere else. I will also say here that his service call fee is $160 since it's listed no where online and he doesn't tell you up front how much it will be. He also told me to "keep the money, I don't need it." So he obviously doesn't need any new business and doesn't care to make a new or returning clients out of anyone because he's so very much booked and blessed. Best to go somewhere else where they do need the business, as they might take better care of you.

Gave me an accurate estimate online for an EV charger wiring after I sent photos. Showed up on…read moretime, job done in less than 90".

This was my first experience with ECO Electric, and now I have a go-to electrician company! From…read morebeginning, with scheduling, to finishing, with my issue being fixed, I had a five-star+ experience. Everyone was so helpful with amazing communication. Andrew, my electrician, was extremely thorough with explaining the process, step by step, of what he was doing - keeping me in the loop. He located the issue, fixed it, even making sure to take preventative measures for the surrounding area. The price was very fair as well! Andrew was friendly, knowledgeable, efficient, and extremely neat! Hands down, I would highly recommend ECO Electric for all your electrical needs!

As veterans, and with me being a retired law enforcement officer, my husband and I would not…read morerecommend this company based on our experience. My husband called Eco Electric because two outlets in our kitchen were not working. We expected to pay the standard service call fee, which was around $60 and possibly, if needed, $289 diagnostic fee. The electrician, Andrew "Drew", arrived and my husband explained the problem. Andrew gestured toward an area of the kitchen and said the issue was probably there, referring to where the GFCI outlet was located. However, before performing any diagnostic work or even checking the outlet, he had my husband sign an agreement authorizing a $289 diagnostic charge. Andrew then stepped outside, came back in, walked directly to the area he had pointed out earlier, moved a medicine box that was blocking a GFCI outlet we didn't even realize was there, and simply pressed the reset button. The outlets immediately started working. At that point, my husband asked if the diagnostic charge was still necessary since the problem had already been resolved. Andrew told him the charge still applied because he had already signed the paperwork, even though the issue had been fixed before any actual diagnostic work had taken place. That is what left us feeling misled. Our concern has never been about paying for honest work or a legitimate diagnostic. Our concern is that we were asked to authorize a $289 diagnostic fee before basic troubleshooting was performed, and once the simplest possible fix restored power, we were still expected to pay the full diagnostic charge simply because the paperwork had already been signed. Andrew seemed like a nice person, but that doesn't change how the process was handled. I don't know whether the technicians are paid on commission or another type of incentive, but as a customer, the process felt dishonest and misleading. My husband later spoke with Bill, who I believe was the manager or someone in a supervisory role. Unfortunately, my husband found him dismissive and defensive of the complaint. He didn't seem interested in truly listening and even interrupted my husband before he had finished explaining what had happened. To Bill's credit, he said he would speak with Andrew to hear his side of the story and call my husband back. When Bill called back, he did agree to reduce the charge by $100, which we appreciated. During that conversation, my husband explained that, going forward, their technicians should provide a more thorough explanation and perform basic troubleshooting before asking customers to authorize expensive diagnostic charges. Otherwise, the process can leave customers feeling misled and can come across as deceptive. What was especially disappointing was reading the comments Andrew entered on our invoice afterward. He (Bill or Andrew) wrote that the customer "was not happy with having to pay for the diagnostic" and that he "wouldn't be able to work with him again." That is simply not an accurate representation of what happened. Our complaint was never about paying a fair diagnostic fee. Our concern was the lack of communication, the order in which things were handled, and the misleading process. We were asked to authorize a $289 diagnostic charge before the most basic troubleshooting step--checking and resetting the GFCI outlet--was even attempted. Once that button was pressed, the outlets worked immediately. We appreciated the $100 reduction, but that doesn't change how this experience was handled or how our concerns were documented afterward. As veterans, my husband and I expect honesty, transparency, and integrity from the companies we hire. Unfortunately, this experience fell far short of those expectations, and we will not be using or recommending Eco Electric in the future.

We were very pleased with this company. They put in a new electrical breaker box. Price was…read moreright. Service was excellent and they did it in a timely manner. Before shopping other electrical companies, We would highly recommend Dave's Electric. Very professional

I would give 10 stars to Ronda and her team if I can. Fastest reply, earliest appointment, very…read morereasonable price, beautiful work. Ronda didn't let me wait and worry when I needed help as soon as possible, she quickly sent her technician to solve any issues. The technician Carlos is awesome. Great customer service, great price, fast troubleshooter. A very trustworthy company. I highly recommend this company.

Free estimate to install 5 wired Ring Pros. Very professional. Estimate was middle priced of 3…read moreestimates. But was more willing to do all through attic rather than outside with conduit. They arrived on time and completed the work in less than 6 hours. No issues and I'm happy with their work. Definitely will recommend them to anyone and I'd call them again if I need any electrical work.

Jesus and Leo did a great job. They worked hard to complete some projects. They were on time and…read morecompleted the job as promised. They listened and made sure the work was to my expectations. Great job! Would recommend them.

Water heater flush , plumbing inspection as well as testing the water pressure throughout the home.read more

Ethan studied our problem and made recommendations for a solution. We'll give it a few days and…read moremake a decision.

I needed a new direct line to my panel box (outside of my garage) for a recently installed…read morewhole-house humidifier on the same wall in my garage. Not the toughest job in the world. Called the company recommended by the HVAC company. Texted them the info, all the pics requested, etc. Crickets. For days. No response. Called a highly recommended company here on YELP on a Thursday. Got an immediate return call, but the earliest visit to evaluate the situation was the following Wednesday. Understandable, but not ideal. Next called Central Power. Owner George Diaz answered. Said he could stop by in the next two hours. Great guy who provided an extremely fair estimate on the spot. Said they could do the work the next day, too. Sold me! Eddie Arevalo arrived the following morning with an assistant. Did a GREAT job and then left the area spotless. Highly recommend Central Power. In fact, just had them out to take advantage of their Summer Inspection Special for my electrical system. Best $99 I ever spent.

George and his team did it again! We've been using central powers for 4 year and they deliver…read moreamazing results every single time. They are the only electricians we trust!

Great service and all the work was clearly explained by our technician Kyle. Thank you I will be…read moreusing this company again.

Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

I wanted a locally owned and operated company and found Venture Electric. We were replacing our…read moreunder the cabinet lighting. Brad came out to see. He explained what was involved.Within 24 hrs we had an itemized estimate of the cost. We were able to approve on line and schedule the installation. His process for communicating is effecient and unique. When you hire Venture you are hiring Brad, a friendly and very knowledgeable and competent electrician. Looking for a good and honest ekectrician go no further then Venture.

After two weeks of researching electricians in Vegas and getting haggled by multiple companies,…read morethis was hands down the best experience. Upfront pricing, no games, no hidden fees, just honest and professional from start to finish. Tesla certified, licensed and insured, installed our Wall Connector perfectly, set up the Wi-Fi, and even handled the warranty registration for us. Super smooth process. You can tell he genuinely knows what he's doing and takes pride in his work. If you're in Las Vegas and need a Tesla charger installed, I highly recommend.