1. Williams-Sonoma

    1. Williams-Sonoma

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    Oak Brook, IL

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    Williams-Sonoma

    3.5 (47 reviews)
    Open 10:00 am - 9:00 pm

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    Katie Y.

    I've been coming here for some time and I really like this store. They have a huge selection of just about anything you could need for your kitchen or dinning area and it's all very well organized. Additionally, they have a good number of sales people around to help you out. I've gotten place matts, glasses and cooking utensils from them and have been very happy with every purchase. Today I needed help with a few things for Thanksgiving. The sales girl who helped us, Micki, was great. She was not only friendly and helpful but very knowledgeable about what was needed and what would or wouldn't work. She even ended up saving us some money with her recommendations. I think the prices are well worth the quality and helpful service. I recommend them.

    Crepes! Yum!

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    Photo of Jay K.
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    20 years ago

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    12 years ago

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    18 years ago

    Ugh, mediocre service.. nice size store.. hard to find.

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    10 years ago

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    9 years ago

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    13 years ago

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    14 years ago

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    Page 2 of 2

    Ask the Community - Williams-Sonoma

    What is the return policy for the purchase at a store?

    From my personal experience they have the most unprofessional customer service, wouldn't take anything back. Especially the Oak Brook location. If you can shop in another location you will be better off.

    Don’t See Your Question? Ask Away!

    Review Highlights - Williams-Sonoma

    For me, Williams-Sonoma is the missing shoe that fits the stereotypical SUV driving suburban soccer mom.

    Mentioned in 5 reviews

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    Sterling Studio Kitchen & Bath Showroom

    Sterling Studio Kitchen & Bath Showroom

    4.6(5 reviews)
    5.9 mi

    We had a so-so experience working with Sterling on a new solid surface double vanity top for our…read morebathroom. The showroom offered an array of setups and samples to choose from, and we had a shorter turnaround on the completion and delivery of our top than anticipated. Things started heading south once we opened up the top and prepped it for install. Despite allowing the top to lay flat for a week to settle, it showed a significant bow on the underside of the middle of the top, a very noticeable warp that could be seen in the backsplash and along the front edge of the counter. We had it installed to see if allowing it to settle further would help, but nothing changed. We then spent several weeks going back and forth with Sterling (and their parent company Americraft) who insisted that the issue must be with the cabinet (which was level) or the wall (which was square). They agreed to make it right with a new top, but initially refused to help cover the install fee which originally cost us $800. Once we agreed they wouldn't have considered replacement without knowing we tried to install it in the first place, they said they would send someone out to install as well. Sterling outsources the manufacture of their tops to Carstin Kitchen & Bath in Arthur, IL and they clearly have an issue with their molds. Even the Americraft installers were taken aback by the noticeable bow in our original top and noticed a minor bowing in the second replacement top. In the end, we got a top that sits level and looks nice in our bathroom, but it was an unnecessarily exhaustive process to get there. I wouldn't recommend working with Sterling unless they commit to working with a different manufacturer.

    Home Owners & Interior Designers Sterling Studio is Top Notch to bring your clients to and shop for…read moreKitchen, Bath, Basement cabinetry, flooring, countertops & hardware! They also do Excellent Residential Remodeling! The Staff is Friendly, Knowledgeable and Easy to Work with, all the way 5 Stars!!

    Williams-Sonoma - kitchenandbath - Updated September 2026

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