I had to wait 75 years to find a dental practice that is so very professional, skilled, gentle,…read morekind, and compassionate. Worth it! I broke a crown. They fit me in ( it's two days before Christmas), and were quick, helpful with insurance paperwork, explained all the medical and financial options available; and provided a temporary cap for me to enjoy the holiday pain -free. The nicest bunch of people you ever will meet. Like all dentists in Williamsburg, they are beyond busy, so I truly appreciate their help today. Highly recommended.

As someone with dental anxiety, this practice is wonderful. Everyone is very kind and patient.read more

We are new patients at New Town Dental Arts and couldn't be more pleased. The office staff is very…read morehelpful and kind. They keep several slots open each day for emergencies, and adjusted their appointments to get two of my kids back to back appointment times for our convenience. Two of my teenagers have now seen Dr. Springmann and have been very happy. My son needed a filling and is tricky to anesthetize (odd nerve patterns he got from me). Despite needing an extra shot, he was very happy with Dr. Springmann, reporting nothing but care, patience, and professionalism. We are new to the area, and sometimes it's hard to find a dental provider that works for a family. I am very thankful that we found this practice first.

Update, Appointment for January 2026 was rescheduled for September 2026, reminder I first made…read moreappointment in August 2025. Today August 17, I get a call that my September appointment needs to be rescheduled! I'm like is this place for real. The lady that I spoke to said she can't control the staff leaving. She had zero empathy or a caring tone whatsoever. I told her forget it.. Run from this place they'll leave a comment here call and we can discuss his. You should not waste your time. If you make an appointment here make another elsewhere as a back up. I would never ever recommend this place and I'm sure I'm not the only person this has happened to. They leave a blurb underneath your review but what would they do! Nothing! Absolutely nothing!

Dentist was very rude to patient and also the other staff in the office. Front desk staff was kind…read moreand helpful.

I just had my first appointment at Williamburg Smile Care with Dr. Joelle Hairston back in October…read more Everyone at the office was so nice! April did my cleaning and she was so sweet and informative about everything she was doing. Dr. Hairston was also very nice and caring, took her time explaining the results of my exam and everything. I truly had a great experience.

A+ DENTIST! My elderly mother needed urgent dental care in Williamsburg (broken front tooth) and…read morecould no longer travel to her dentist of many years in Virginia Beach. I found Dr. Stensland online and recommended him to her based on the many five-star reviews. Dr. Stensland and his entire staff were OUTSTANDING in the care they gave my mother. She was seen very PROMPTLY and was WELCOMED like a member of the family when she arrived new to their office, putting her at ease immediately. Dr. Stensland did a thorough assessment of her overall dental health as well as her acute issue. His COMPASSION and EXPERTISE gave my mother comfort and confidence. Dr. Stensland treated mom's broken tooth with GREAT CARE, and she is very PLEASED with the outcome. I highly recommend this dentist and dental office. The EXCELLENT Yelp reviews are quite well earned!

Dental service --cleaning --Nash was very professional--Dr Steve was very professional and…read morepleasant--also Lisa --The ladies are very friendly and professional--very helpful--

We love the quality of the office staff. Always friendly and welcoming. Very patient focused…read more Their kindness goes a long way!! Today I saw Tracy for my dental cleaning. Becky was my hygienist but moved over to the administrative side and personally recommended Tracy. I was so pleased with her kindness and sensitivity to my concerns. She was fabulous!! Her cleaning was incredibly thorough and she took the time to discuss other steps I could add to maintain my oral hygiene. Anyone lucky enough to get her will be so pleased!!! Fabulous dental office!!!

I was pleased that Norge Dental could see me immediately for my dental emergency. Brooke and staff…read morewere professional and explained everything to me. Being a senior citizen, it is important to have details explained a couple times. I have scheduled future appointments with Norge Dental. As a returning patient to this area, I feel at home with Norge Dental.

The most unprofessional and worst medical experiences of my family's life…read more Service - Terrible, borderline Malpractice. My wife had over 10 appointments for a single root canal over the span of a year. It was done poorly multiple times and had to be re-done. One time they left cotton & thread in her mouth and secured the crown and left it there in her gums for months before realizing it the next appointment and removing it. They had the her crown delivered to a different office and when she showed up, they realized the mistake, unapologetically. They were confused over which crown was the right one since they took multiple molds and made multiple versions. Ended up securing the wrong fitting crown which fell out after a month. The list goes on. Communication / Organization - Terrible. Reference above and after ten appointments give or take, my wife is going to a new dentist to get a proper root canal on the same tooth. Multiple instances of last minute cancellations, changing the appointment time the morning of (later and earlier), after taking off work, securing childcare, etc. Does not return phone calls, does not want to help, reactive communication, etc. Three different times where I took off work to watch the kids and they call late the night prior or the morning of to cancel on us. Obvious disorganization and a lack of respect and care for people's time. Front Office - The unprofessionalism of the office clerk, Tony/Toni is unforgivable. Unfathomable. My wife and I have called politely multiple times only to be given no information, met with confusion, attitude, resistance, zero situational awareness, and no willingness to attempt to solve the problem; even when they caused them. After telling us the day prior, and multiple visits, that they don't accept tricare and won't serve active duty, they said "we're not sure what happened, but we shouldn't have treated you." ...What? How do you not know that? Thankfully my wife got in the habit of calling a few days prior, to confirm the appointments, and they finally returned a call to say, sorry find a new dentist. The laughable part is they won't release her medical records to the new dentist that does accept tricare. They are physically unable because they state their software won't let them. I'll assume they can't consolidate a report into a file and send encrypted via email. I'll assume they have no way to hand patient continuity to any location or print and provide to my wife to hand carry. After hanging up on us multiple times, we got a hold of the office manager, Carol who was equally unhelpful and said she would call back with a solution at 2. It is 4 hours later and nothing heard. They won't call back and that's okay at this point. I fully expect her records will not be transferred and we will incur the cost to get re-imaging and scans that were accomplished within the last 30 days, because of a failure to want to help. They don't want to help...ever. It's truly astonishing. I've seen my wife cry maybe 5 times in time I've known her (over a decade). 2-3 of those were after interactions with this dentist. The lack of professional skills, the disrespect, and disorganization in the front office is 100% indicative of the work that happens behind the front desk. If I remember correctly, the owners / dentists are prior military. They must despise the military community because they have absolutely failed us with no afterthought. It's common knowledge amongst my colleagues at work and an absolute shame. If the owners care to chat, let me know! I'm happy to provide constructive feedback and insight

After nearly two years of dental issues, I can finally use the right side of my mouth again without…read morepain, and I have Dr. Masuoka to thank for that. My journey started in October 2024 and involved multiple dentists, crown replacements, countless adjustments, consultations with specialists, and even a root canal. Throughout that time, I knew something still wasn't right, but I never felt like anyone was truly getting to the bottom of the problem. From my first visit, Dr. Loren Masuoka was different. He listened carefully to my concerns, took my symptoms seriously, and never made me feel like I was imagining things. Instead of dismissing what I was experiencing, he genuinely wanted to understand why I was still having pain and find a solution. During my appointment, he took the time to evaluate my bite and noticed that my crown was taking most of the force when I bit down. He carefully adjusted it and explained what he was seeing. The result has been incredible. For the first time since October 2024, I can chew on the right side of my mouth without pain. The cold sensitivity is gone, and I no longer spend every meal worrying about that tooth. After nearly two years of frustration, appointments, and uncertainty, I finally feel like myself again. The greatest gift Dr. Masuoka gave me was making me feel heard. When you've been dealing with a problem for that long, having a dentist who listens, believes you, and genuinely wants to help is invaluable. I am so grateful to Dr. Masuoka and everyone at Morrison Dental Group for their compassion, patience, and commitment to finding answers. I cannot recommend them highly enough.

Dr Schuman and assistant Tori gave me a temporary crown. What a wonderful team to provide a…read morepainless procedure. My wife and I have been patients for about 16 years. Wonderful care. Dave Holtgrieve

Dr. Schuman is a conscientious and highly skilled dentist who strives to deliver the best dentistry…read morepossible. I've never had any problems with her dentistry. Office staff consistently follows through with courteous, polite, and professional service. C. Pierce

Love Dr Maharty and the whole staff! Ive been a patient here for a long time but have lived lots of…read moreplaces and really appreciate this practice.

The quality of care is very good here. They care about you and are sensitive to your needs. The…read moredoctor explains problems and solutions very well.