Went for my husband's Birthday. Had a wonderful stay, in the Great Lakes Suite. Breakfast was…read moredelicious, and Al was a wonderful host. We will definitely be back in the future.

We stayed in the Spring Meadow suite for a one night get away and it was the best experience ever…read more Al and Paul were exceptional hosts and even Yogi (the dog) was super friendly. The room was clean and comfortable. The breakfast was delicious and cooked fresh. Al even showed us around a bit before we left. We will definitely be back to stay again.

I came to Michigan unexpectedly due to a family emergency. I arrived late at the hotel, past…read more9:30pm, and had hoped to just get to my room and go to sleep. The first room I was given had hairs everywhere on the sheets, dirt smudges on the covers, and disgusting skin flakes everywhere. The second room I was moved to had hairs everywhere and little spiders in the sheets (see attached picture for one of the spiders I saw). I went down to the front desk and asked if house cleaning could change the sheets, or if I could be moved to another clean room. The front desk lady told me they had no house cleaning on staff at that time, and that she did not want to go up to the rooms and make sure the next one I got was clean. She then recommended I go somewhere else to spend the night. Management has refused to provide a refund, even though I did not spend the night and was essentially told to go somewhere else by their own staff. I will be disputing the charge but wanted to warn people of the service they may receive while they are here. I had an absolutely awful experience, am still trying to get my money back, and will never visit this location again.

I made a reservation on November 12 at 10 AM. I'm from out of town and didn't know the location…read more When I drove to the hotel, it wasn't what I expected so I called the front desk and asked if I could cancel my reservation without a charge. I was told it's fine to cancel. Don't worry about it. Cancel my reservation at 12 o'clock. Now on January 29 I receive a charge on my credit card for my room stay and late cancellation. Called the hotel and the representative I spoke to was very nice. She said that she was given orders to tell everyone that's company policy and no cancellations are allowed before 24 hours.

Friendly welcoming staff. Clean well appointed room. Kitchenette and plenty of coffee. Convenient…read morelocation. Great find.

From the owner: We are a small 8 unit motel that serves the price conscious traveler that is not going to use a…read moreswimming pool, workout room or spa. We do not believe charging extra to include a "free" breakfast is a bargain for our guests. We are included in auto club travel books and rated a Diamond when we paid for our listing.

This is a very clean well kept hotel. It's in a great location and the staff is wonderful.read more

Definitely not the same experience as my last review. In the past several months, my fiance and…read morehave stay at this hotel almost weekly. We have had several issues related to appliances not working properly (ie: tv, refrigerator and air conditioner). This past stay they knowingly put us in a room, that had a non-working air-conditioning unit. The general manager (Lavet Diamond) was nothing short of rude during our check in process. My fiancé ( whom is a vet ) had asked there was a discount for Veterans. He had asked several times what the discount would be ( if any) and she refused to answer the question. She gave us what the bottom line was on the room.. so it seemed a little suspect as to if we were even getting a discount or not. I don't think we did as this is the price we have paid in the past. Another disappointment was finding out that they now charge a five dollar parking fee per vehicle... Instead of putting it into the actual price of the room, they told us that upon departure that we needed to pay this five dollar fee if we were going to park our cars in the lot ( this was blamed on corporate per Lavet) r/t a new corporate policy . Otherwise, our other option would be to park next door at Arby's. I do want to give a shout out to Bobby Brossoit he was very polite and professional. Congratulations on your engagement... As he was going to be proposing to his girlfriend this weekend.

Nice place to stay. Was here for a couple days for a work project and enjoyed the space. Area was…read moresafe. Room was clean. HVAC was very comfortable and bathroom was spacious. Love the walk-in shower. Nice weight room also. Only complaint: my project finished early and they charged me a half a day Fee to get out a day early.

Brand new, beautiful, and excellent in every way!…read more We had a meeting here, and the staff was wonderfully accommodating. I check into a lot of hotels, and the front desk are stellar. I wish I recalled the gal's name, I think it was Angie. Courtyard is the best for business travel! Their onsite restaurant has enough choices if you don't want to go out for dinner. Excellent hotel - I wish all my corporate travel was like this one!!

The grounds and interior are a gem, and the dining room is a cozy and elevated experience. Very…read moreattentive staff. Only thing is the portion size varied depending on the entree.

My husband and I stayed here for a weekend getaway for our anniversary.We stayed inside one of the…read morecroquette cottages, which was spacious and clean. We brought along our 6mo baby and were able to put her pack and play up, with enough room to still move around the room comfortably. Everyone here was very friendly, and extremely accommodating. We had paid in advance for an all inclusive dinner package to celebrate our anniversary, however on the night of dinner my husband wasn't feeling well and i asked our server if it was possible to box up everything and bring it to our room. One of the managers came over to speak to me, and was extremely understanding. She as well as two staff members brought our dinners, dessert & our bottle of champagne all to our room for us. Every member of staff we came by that worked here was extremely pleasant, and service didn't wavier regardless if it was breakfast, dinner in the formal dining room or even a drink in the pub. I can absolutely see why people have their weddings here, the grounds are beautiful set right on the river and the Inn itself is such a unique place in itself. What a great hidden gem nestled away in Eaton Rapids! We plan on returning next year as well!

Highly recommend this Residence Inn! I have been staying here for years and frequently at times…read more Clean rooms, very friendly and attentive staff. Some of the nicest people work here and Mary is the most special and kind. Very comfortable rooms and a large gym. Great parking and close to campus. The only suggestion is to have more variety at breakfast, including some fresh fruit. It would be nice to have hard boiled eggs and regular cheeses. They do offer make your own waffles, eggs, a protein, yogurt, bananas and a good variety of cereals and toppings. This is definitely a great place to stay!

Not sure if housekeeping decided to skip out halfway through the job, but there was old food left…read morein the freezer. The freezer itself stunk because there was fish in there. The stainless was gross. Think scummy, fingerprints and streaks galore. Luckily, the bed looks clean. The bathroom wasn't too bad. Glad I don't need to use the kitchen and I'm only staying one night. If anyone wants a pizza, some rice, cakes, fish, cakes, or dumplings stop on by.

Sorry forgot to take pics…read more.. Stayed at this holiday inn express for the first time. After al what's not to like, free breakfast and cinnamon rolls in the morning. It's conveniently located at Jolly and Okemos Rd right off I96. You have plenty of restaurants nearby and a Dunkin or Starbucks depending what you prefer. The hotel was very clean and smelled clean. The staff were very friendly and helpful when asked anything. The room was clean and no issues were noted. The window was very large to look out and was actually able to enjoy the sunrise view from my room. The bathroom is large and the water pressure was very good, iykyk. The beds were comfortable and the tv was a smart tv so you could log into all your apps to watch tv. Only complaint was they only had like 12 stations and we could not watch Sunday night football... All in all this place was very nice. Also has an indoor pool, nice fitness center and a laundry room for guest. If you need a place to stay around Okemos or east Lansing this is a good spot.

A very nice Holiday Inn Express property. The hotel overall is quite brand new - I think it opened…read morein 2017, and it is located in a nice area of the Lansing Metro area. Easy access off the interstate freeway, and the surroundings near this hotel are great. Plenty of food options and other stores nearby. Michigan State University is also not too far of a drive away for those staying here for such purposes. Very friendly staff and clean, modern, spacious rooms. Be aware though that sound travels very well in this hotel - so be mindful of any noise you might make in your room. I did have some noisy neighbours nearby while here and I could hear a lot of what they were saying and doing. This is not the hotel's fault in any way though - that kind of stuff can happen anywhere. I'd happily stay here again. My stay here was very comfortable.

This hotel had the most horrendous smell...old smoke, pet, b.o. The windows don't open so no…read moreventilation. We had to go to the nearest Family dollar and buy baking soda and lysol oder elimator. It was the only motel in the town my child lives in for 20 miles. The wash cloths were grossly stained (we bought new of them too). They do not keep the refrigerator plugged in so it will not be cold when you get there and neither the air/heater on. If you are gone from your room for more than an hr they will come in and turn off the heater/cooler. We came back to a freezing room at the end of the day. I would steer clear of this motel, a 20 min. drive to anywhere else would be better and what we will do next time. Don't let the outside deceive you, it's the only thing that looks updated and kept up.

Great Inn. Clean, comfortable, cozy and great location!…read more Staff welcoming and kind. Rooms decorated with home like atmosphere and very clean. Will stay here often. Highly recommend! Just off 69 hwy and close to convenience store and fast food. Diner and Sports Bar all walking distance. One of those jewels you're glad you found!

Super nice hotel. Very clean and accommodating. I didn't use the pool or anything. I loved their…read morepillows. Friendly staff. There wasn't a comforter or thicker blanket on the bed, I called the front desk and they brought me one very quickly. No problems or complaints. Very close to several restaurants and anything else you might need.

The hotel staff is very friendly but I must say Jerrilynn who works in the kitchen is very nice and…read morehas great customer service. We always knew it was her that set up the buffet, you can tell when people care about others and like what they're doing! She was very attentive to everyone in the dining hall. And made it a point to make sure we had everything we needed and on our last day she said it was a pleasure making breakfast for you all! And wishes us a safe trip home! What a wonderful person she is! In My opinion Staybridge is blessed to have her!! See you all the next time!