My husband and I recently stayed the night here after attending a wedding near by. The check in…read morearea is updated, bright, and clean. The rooms are also updated and clean. We stayed in the very first room, closest to the road. Everything was fine until the middle of the night when I heard someone talking and it sounded like they were actually in our room. It was the room next door. We could hear them talking, and could hear every word they were saying. Luckily we had a noise maker to turn on so we could drown out the noise. In the morning, it was also very loud and we could hear all the cars driving by on the main road. The bed was large and spacious, but when we woke up, we were pretty sore from sleeping on it all night. Its not a typical hotel, as it doesn't have a pool, breakfast, etc. but it was very clean, which is hard to find in a hotel sometimes so I will give them that.

The outside of this motel doesn't have much curb appeal, being behind a gas station and a Secretary…read moreof State office, but the inside is beautiful! This was cleaner than a lot of the hotels I've been in. The woman at the reception desk was very friendly and helpful. We didn't check in until about 7pm and she let us know right away that if we needed anything, the office was closing at 9pm (which was helpful for the second night). Our room was across the parking lot from the reception area and on the first floor. The motel was booked, as we stayed during a holiday weekend and there was a large family staying there for a wedding. Everyone was friendly and respectful. It was quiet at night, so no problems with noise. The room was impeccably clean and well-stocked. The pillows were quite comfy, which is saying something as I've been unable to find a pillow that both supports and is comfortable since my spinal fusion. The bathroom was very spacious and we had room to have one of us in the shower, another using the facilities, and another using the sink. Our only complaint was that the motel placed a $100 hold on the card for incidentals on top of the room charges, which caused issues with our credit union. Other than that, highly recommended!

Nice, clean, friendly, individually owned by the same couple for over 30 years. Not fancy, if I am…read moreever in Williamston again (or you're going to be) I would definitely stay here again.

The room was very nice & clean & comfortable! The owners, John & Bonnie were very welcoming! I…read morewould highly recommend this motel.

Hear ye, hear ye! Gather 'round, good people, and lend me thine ears! On the eve of Christmas, in…read morethe fair town of Durand, Michigan, my two eldest children and I sought refuge as we visited kin in the nearby hamlet of Swartz Creek. Lo and behold, the prices of lodgings were most outrageous, until I chanced upon the Quality Inn's own website. There, I made direct contact and was bestowed a most wondrous price. Though I harbored doubts, for the price seemed too good to be true, upon our arrival, we found the chambers to be most sufficient and clean, exceeding our expectations. Verily, the price was so favorable that I secured a room for myself with a grand king-sized bed, and another room with two queen-sized beds for my dear children. We reveled in our stay, enjoying a splendid night's rest, and on the morrow, we embarked upon our Christmas celebrations with family. All turned out most splendidly, and in the years to come, I do intend to repeat this cherished tradition. Huzzah to the Quality Inn of Durand for their exceptional service and hospitality!

I booked this hotel while attending a wedding in the area and planned to stay overnight. We checked…read morein, dropped off our bags, and left for the wedding. When we returned later that evening, we found several issues. The hallways and room smelled strongly of marijuana, fast food, and an overpowering floral scent. The room had a broken lampshade, significant stains on both bed covers, and ineffective air conditioning that left the room uncomfortably warm. Given the condition of the room, we chose not to stay and drove home instead. This was a very disappointing experience, and I have photos documenting the issues.

I came to Michigan unexpectedly due to a family emergency. I arrived late at the hotel, past…read more9:30pm, and had hoped to just get to my room and go to sleep. The first room I was given had hairs everywhere on the sheets, dirt smudges on the covers, and disgusting skin flakes everywhere. The second room I was moved to had hairs everywhere and little spiders in the sheets (see attached picture for one of the spiders I saw). I went down to the front desk and asked if house cleaning could change the sheets, or if I could be moved to another clean room. The front desk lady told me they had no house cleaning on staff at that time, and that she did not want to go up to the rooms and make sure the next one I got was clean. She then recommended I go somewhere else to spend the night. Management has refused to provide a refund, even though I did not spend the night and was essentially told to go somewhere else by their own staff. I will be disputing the charge but wanted to warn people of the service they may receive while they are here. I had an absolutely awful experience, am still trying to get my money back, and will never visit this location again.

I made a reservation on November 12 at 10 AM. I'm from out of town and didn't know the location…read more When I drove to the hotel, it wasn't what I expected so I called the front desk and asked if I could cancel my reservation without a charge. I was told it's fine to cancel. Don't worry about it. Cancel my reservation at 12 o'clock. Now on January 29 I receive a charge on my credit card for my room stay and late cancellation. Called the hotel and the representative I spoke to was very nice. She said that she was given orders to tell everyone that's company policy and no cancellations are allowed before 24 hours.

Highly recommend this little motel. It doesn't look like much from the road but the room is clean…read moreand tidy and the service is top notch. We stopped here on our way to the Grand Rapids airport. We got in around 11 pm but the hotel called us early in the day to give us room info and take payment. Impressed with the room interior. It's tidy and clean and has cute artwork. The shower is small but clean. The AC was off when we got there so it was pretty warm but when we turned it on the room cooled down super quickly and stayed cool all night. We accidentally left some cash in the room and were an hour away when we realized. We texted the hotel and they were amazing enough to refund it to us. Above and beyond service. We were so grateful for that help. Would definitely stay here again if we happened to be passing through.

It may be small but its great. Only complaint is the bathroom. Water takes a few minutes to warm…read moreup but no complaints once it does. Only other thing is no fan in the bathroom and the window doesn't just open, it comes out. Otherwise this place is great and cheap. I'll stay here again and tell my family to stay here too!

It was a very nice and tidy place, cozy, and quiet. Upon booking via phone, however, it wasn't…read morementioned that you must have a credit card to book, not debit. My daughter and I were in town for a softball tournament and drove 2 1/2 hours. I am an upfront and honest person, and didn't even know about this policy until check in when I saw the sign and mentioned it to the woman checking us in. She became very rude and exasperated, and swore up and down how she's the one who books the reservation and KNOWS she said it. I advised her that I in turn am the person that she spoke with, and this wasn't mentioned, which is why I pointed the sign out. We went back and forth for a bit until I told her that I have no problem going into town and getting cash out via atm with my debit card, as all the other places were now booked (because trust me, I started to call after how absolutely rude she was to me and my 12 year old). She relented. Overall the room and the facility was nice, but your absolutely rude attitude is why I'll never stay there again. It's not my fault you dropped the ball, and that I was upfront with you when I read your policy!!!

We were just in Durand, MI for a wedding. The nearby hotels were all booked up so we made a…read morereservation at the Sunset Motel. We were more than pleased with the experience! It was very clean and spacious! The beds were comfortable and clean. The bathroom had a great shower. The staff we encountered were very friendly too. We would definitely stay again if we ever came back to Durand and would definitely recommend this location to any friend!

This review is on the hotel ONLY - not the water park. I hadn't stayed here since I was a kid (I'm…read more40!) and I don't think much has changed and that is part of the charm. While everything looks quite dated - it was all VERY clean. I was honestly surprised at how clean our room, especially the bathroom, was. Our room had a mini fridge and microwave - not always standard. Beds were comfy and big fluffy pillows. The vanity is outside the door from the toilet/shower which is nice, but counter is SUPER short - I had to kneel to do my skincare. Carpet seemed clean, as did all the other items in the room. Plenty of towels, too. Honestly, I can't say anything negative. While it is old, it appears well taken care of. I did not interact with any staff, so can't say anything there. Overall, we'd be back!

UPDATE: 6/26 - My child developed DOUBLE pink-eye after visiting this water park!!!…read more To the manager that replied: Yes, I spoke to two different ladies. the first young lady was the one giggling and laughing and asking about beer orders. The second time I called, I ASKED to speak to a manager and was switched over, so of course she didn't hear the laughter or giggling I heard. The trip started off fairly well, until around dinner time! We waited over an hour and 15 minutes for dinner after the automated system said 20-40 minutes. When I did call, I was met with laughter on the other line and was told, "we're understaffed - but are you the room that ordered all the beer?" "Nope. Definitely not. We have kids in tow and we do not drink. Me and my family are STILL waiting for food..." To which she laughed again, said they were understaffed and claimed the young lady hauling food was on the floor and would be "right there". 15 minutes later, I called again and they removed the food from our bill - which I appreciated, but also hated having to ask for - AGAIN. Also, asking me about an 'order' because the staff was already taking too long seemed borderline inappropriate. That being said, my kiddos are both 7, one chose this waterpark as her birthday venue, and everyone had a fun time. (It's a tad frustrating that check-in is so late and in order to get INTO the water park, with the most slides that is, you had to pay extra. So, anyone who pays for just the park gets in earlier technically. Which again, is a tad annoying. You pay more to stay and then pay even more to play. The lazy river, the family raft ride and the outside hot tub were their favorites to play around in a there are a few inside we didn't even check out. The breakfast/dinner/game time coupons and cards were all pretty nifty and we used every single one of them. It is a bit misleading that the place to enjoy dinner is the 'Bavarian Inn Restaurant' and is not attached to the hotel in any way and says it closes at 8:00. We booked it there to arrive in time for a dinner only to see them seating people at 8:55. All of our issues revolved around meals/food, and younger staff members just joking around when you try to ask questions, but overall - my kiddos had a great time and that was the goal.

The sheets and comforter were very stained and didn't look clean. Very skimpy on soap, shampoo,…read moreetc. I asked them to come in and have my room done for the day and asked them to stock it with toilet paper etc as well. All they did was make the beds. They advertise "daily housekeeping" and definitely didnt honor that. We gave an entire week of business and they wouldn't even give me a late check out on our last morning.

I have family in Owosso so I stay at this hotel quite a bit. I've always been happy but after this…read morelast time, unfortunately I won't be back. I checked into my room and got in bed. Here's the picture of my sheet. Huge blood stain! Their response was they'll come up and change the bed. I just had them put me on another room. Not sure what happened but obviously management needs to upgrade.

The wifi doesn't work. The people are polite and helpful but a hotel has to have working wifi.read more

Shower was lukewarm at best. No shampoo in the pump in the shower. Asked for more from front desk…read moreand never received it. The associate was probably too busy playing on his phone to care. This is definitely not the same hotel from two years ago when we last stayed. The hospitality and attention to detail was just not there. The hotel was almost empty yet charging $200 per night.

We had an amazing stay last year very beautiful place to stay well taken care of definitely worth…read morethe money and only 2 minutes from the river shops adults got two adult beverage tickets the had hors d'oeuvres which could be considered dinner honestly and an amazing breakfast one of the best Ive had at a hotel a nice swimming pool clean as well hot tub parking was nice and easy also free popcorn the family will be back

We loved our stay! Friendly, helpful staff and management. There is an indoor pool. Their breakfast…read moreand dinners were great. Dinner menu changes daily, included with your stay. Pet friendly. Mini fridge and microwave available in our room. Clean and quiet rooms. We plan to return. Hopefully in the not so distant future.