Went to buy a new truck here. Demanded to run my credit "before I was allowed to drive it" ran my…read morecredit 5 times. Turned me down. If that wasn't bad enough, I wanted to truck bad enough I went to my bank, got the loan, and the new truck was nothing but trouble for the year I had it. Electrical problems every few weeks till I finally traded it in. Def avoid this place

Lorenz was by far the best salesman we have ever dealt with. We felt like not only was he super…read morehelpful, he got us a fantastic deal and was super helpful during the buying process! 10/10 would recommend! Tony and Henry were also super friendly! We couldn't have asked for the car buying process to go any smoother!

buyers beware, I would not recommend going here, they are just there to make sale, purchased truck…read morefor son, had less then 24 hrs check engine light on, needs parts, did not want truck, dealership refused to work with us, they own the truck they would not resend contract and take truck back. they didn't even know it had damage on the front when they showed it to us, has a replaced engine supposedly under ford warrant, lots of unknowns, if you have any doubts especially from this dealership, don't buy, they are the typical used car sells man, whatever they need to do to make sell.

I purchased a Tesla from Integrity in November. I couldn't be more happy with the way I was treated…read moreas a customer and their upfront honest. Thank you so much! I will be visiting you guys again in the future.

We had an absolutely horrible experience at D-Patrick and want to make sure others are aware. We…read morepurchased a used car for my 16-year-old daughter two weeks ago. Car drove fine on test drive, no check engine light, etc. The process itself was fast and the salesperson/staff were friendly. They assured us that even though the car was sold 'as is' that they had checked it out and there was nothing going on we needed to be aware of. After about 200 miles (around 2 weeks) driven the engine started misfiring and delivering no power and the check engine light came on. She stopped driving it. On the way to the mechanic the engine seized up. When the mechanics arrived to help me there was no oil in the car. The engine needs a complete replacement, which will cost more than we paid for the car. When I spoke with the service manager he told me this car never should've been sold to anyone and sent to auction and certainly shouldn't have left the lot with no oil in it! We reached out to the salesperson we bought it from (who had called to check on the vehicle) and were told "Sorry, that's too bad. If you want to come in and buy something else from us we might knock off another $500-$1000 depending how much you spend and how much we have in the car." Was also refused the opportunity to even speak to the Sales Manager. When we mentioned there was no oil present in the car (and no leaks found) he just said "You bought it as-is, those things happen all the time here". We've also spoken to a family friend who is a dealer sales manager and he confirmed this car never should've been sold and said any reputable business would make it right. We will never use D-Patrick again and I will be sharing this information with as many people as possible.

My husband and I bought a used Chrysler Town and Country from D-Patrick in the beginning of August,…read moreAs Is. We had it home not even 3 days days before the check engine light came on. We tried reaching our salesperson and anyone there who might be able to help us and were constantly told they'd pass on the message. After dodging our calls (conveniently long enough to miss the return window) I finally was able to reach someone who said they'd "ask the manager" and would get back with me. After waiting for them to get back to us for almost a month, I finally took it to a local dealer who notified us the transmission was shot and would need to be replaced. Over $6,500 after we JUST purchased it. I called to see if the GAP insurance would cover this and again was passed around and had my calls dodged by D-Patrick. When we first bought it we were assured that everything checked out through their diagnostics and that the van was in great shape. No one buys a vehicle expecting it to not work within the month. Nobody at D-Patrick (except the finance gentleman) has even apologized that this has happened. Do NOT go here for your vehicle!

Purchased my 4th Subaru in 8 years from Romain. Tyler was very knowledgeable. I knew the numbers…read moregoing in and my decision was simply based on them whether I trade for a 2022 Forester or purchase the extended warranty on the 2019 Forester. I got a good deal, particularly given supply shortage (some dealers are charging over MSRP). I've not been disappointed in any of my purchases here.

I have come here for years to have my car serviced, as they spoil their customers senseless here…read more Not only is the service always relatively quick, but the waiting area is unlike anywhere else in the city: free Starbucks, a mini fridge always stocked with sodas and waters, snacks filled high, and comfortable seating. Not to mention, the incredible customer service and kind staff members who truly make the experience a wonderful one.

was in transit, confirmed it was available, worked up a deal to only find that it was reserved /…read morepurchased 3 weeks prior. Human mistake but unfortunate. Decide to order the same thing from the factory but learn Jeep changed the MSRP price by 800 and With that, the dealer would no longer honor the previous negotiated deal (agreed on in writing through text). Called a sales manager (Chris) whom offered to do a couple hundred of the price increase but doesn't see how the dealership made any mistake / wrong doing. When I explained that it feels more like a bait and switch after numbers were agreed upon, he escalated his voice saying I was being unreasonable. Unfortunately he did not care if his GM (Ed whom he said was sitting next to him) received an email from me. As such I am posting my experience for others so you can be informed when buying a vehicle here. Just because it's agreed upon and in writing, doesn't mean they will honor it.

Had a Chrysler Fiat vehicle towed over the weekend for my son (a University student in the area) to…read morethis facility as it is listed as a Chrysler service center. Receive a call this morning stating that they don't work on Chrysler Fiat products. It's a simple break line replacement but they don't have mechanics that can warrant the work so they refuse to do it. On top of having to pay another 85.00 tow bill to relocate it to another facility, when I mentioned I would complain to Chrysler corporation, Josh the "manager" condescendingly asked if I needed the complaint number. No empathy shown and when I asked why they are listed on their own website as a Chrysler service center they only offered excuses. Avoid this dealership and service department!