I've had a great experience with this care company so far. I switched from Wellspace Health and the…read moredifference is night and day. I primarily do telehealth visits and I called today for an issue that's been ongoing and bothering me for quite some time to see about a referral and they had three appointments available the same day. When I would call Wellspace Health speak to someone on the phone for a telehealth visit. The service has been excellent.

I have been a long-term patient at at this clinic for years and when you ever have a complaint the…read morecall center supervisor is so unprofessional and is abusive and I have experienced repeated issues with provider continuity, appointment handling, and customer service that have significantly affected my health and well-being. Over the past several years: * My original provider, Dr. Tanya, left the practice. * My subsequent provider went on leave. * I have been waiting over a year and a half to enroll in a PTSD class; a manager previously promised assistance but has been on leave, with no further follow-up. More recently, I have been ill for over 3.5 weeks. On March 9th , I called the call center as instructed to report I would be late for my appointment and to request a telephone visit. The representative advised me to go to urgent care instead. Upon arriving at urgent care, I spoke with a manager who apologized and stated the call center should have immediately messaged the clinic on my behalf. The clinic staff were very helpful and kind. The supervisor assured me a doctor would call me back that day due to the severity of my symptoms. No call occurred. When I followed up with the call center and requested to speak to a supervisor, I was connected to Aundrea. During this call: * She was argumentative and unprofessional. * She showed no compassion despite my explaining my ongoing illness and recent urgent care visit (where providers suggested possible cancer or thyroid issues, though ER tests later ruled this out). * She referenced a phone interaction from over 2 years ago, treated me as problematic, spoke dismissively, and refused to assist. * She declined to contact the clinic or help resolve the issue. I requested the earliest available appointment with my provider, Dr. Ngyuin (or current assigned provider), and asked for clarification on their status/availability. I also noted prior issues, including a rushed March 2 telephone appointment where the doctor only addressed allergies, refused other concerns, promised a follow-up call that never happened, and required me to reschedule independently (which a helpful representative did for March 9). Despite these requests, I received no further communication from the clinic or doctor as promised. Due to worsening symptoms, I went to the emergency room, where testing confirmed a serious infection (including giardiasis) and a nasty virus. I was very ill and required treatment. My primary concerns are: 1. Repeated failure to follow through on promises (e.g., doctor callback, PTSD class enrollment assistance). 2. Unprofessional, dismissive, and argumentative behavior by call center supervisor Aundrea, which made me feel disrespected and discouraged from seeking care. 3. Overall barriers to timely access, provider continuity, and compassionate service--particularly challenging as a Medi-Cal patient. I hope this can be investigated, including coaching or review for the call center supervisor, improved follow-up processes, and resolution of my pending appointments/classes. I would appreciate a prompt response and confirmation of next steps.

I felt it pertinent to share some words about two individuals, of the pre-op care team, at UC Davis…read moreHospital Sacramento, California. Cassandra Cooley, RN and Kelly Steinbrecher, CRNA are two of the Nurses who literally made my girl friend Donna Kesners stay so positive, calming her down prior to the surgery, having her broken leg pinned and screwed together due to her Parkinson's Disease that caused her to fall! Their kindness, professionalism and caring personality, that they showed handling Donna, made me so pleased. Their unwavering compassion, dedication and commitment to making sure their patients are satisfied and completely taken care of, has me writing this review. I hope management takes notice with a performance review that will help you both promote with in the future. It's employees like yourselves that companies go out of their way to employ. Thanks again for your special way that you take it upon yourselves to make your patients happy and proud to know you! God Bless you both! Don Pearson 916-307-2426 Donna Kesner 916-277-3679

My mother was diagnosed with kidney cancer, it's spread to her bones. By definition that's stage 4…read more It has taken 2 and a half weeks to get UC Davis to contact her for an appointment with an oncologist. How do they decide to communicate with a 91 year old who is blind in one eye and has poor vision in the other?? By texting her links! WTF. Seriously guys?! Know your audience and have a tiny bit of empathy. I hope the doctors are better than their system.

I had my monthly medication IV infusion yesterday, April 5, 2026, at the Sutter Downtown Center, in…read morethe Bueller building, and was taken care of by my amazing, competent, compassionate nurse Jim N.!!!Jim is the BEST nurse ever!! He is very skillful in IV insertion. I am a very hard sticker patient since I go monthly for my infusion and needs IV access, and my veins are very difficult to access due to scar tissue, given that I have been getting this treatment for years. And I have been in the hospital many times due to my cerebral aneurysm rupture problems, and surgeries leading to my vein collapse and scar tissue complications. BUT RN Jim N. has always been able to access my veins the first time and easily! I just want to applaud how Jim is an absolutely great asset to Sutter Medical & at the infusion center in downtown Sutter! Jim's Sutter Infusion colleagues are also excellent, competent & compassionate! Jim N .is just unique!!! I highly recommend Sutter Infusion staff & the facility! What a great patient experience I have had there !!!

Maternity care. I'm extremely upset that a botched epidural has caused me so much ongoing pain. 4…read moredays postpartum I was back in the ER waiting 6 hours plus additional time, to get a blood patch. This did not occur with my first kid that I had at Kaiser! The original anesthesiologist was an older woman. She seems frustrated and couldn't get her hands still. She got upset after I told her the needle wasn't placed right. At this point she kept asking where do you feel it and get jamming it in more. This almost caused me to pass out. She was very rude and not helpful. I knew she messed up at that very moment. When she entered the room she didn't have any bedside manner. I expect anesthesiologist who is giving an epidural to be cordial... Now 6 months later after having my baby.. I'm constantly in pain and having severe neck and shoulder pain. I'm just being told to get another blood patch. Staff needs to be better trained. Another woman was in the ER with me for the same reason. So this is definitely a Sutter issue.

I've been to a few different Kaiser locations, and I personally prefer the Fair Oaks location over…read morethis one. This location seems to serve a wide variety of patients, so I typically only come here for pediatrics for my son or women's health for myself. Unfortunately, my experiences here have been pretty inconsistent. Parking is one of my frustrations. There are several parking spots available, but the areas closest to the departments I need always feel overcrowded and difficult to manuever due to tight paths. It can already start your visit off on a stressful note searching for parking. Service here is very hit-or-miss. A few months ago, I brought my son in for his middle school immunizations, and everything went smoothly. The staff was friendly, efficient, and we really appreciated how easy that visit was. However, our most recent visit on Tuesday, February 17th was a completely different experience. We checked in right on time at noon at Suite 1C on the first floor and were told to head up to the second floor. Once we got there at the instructed room (214?), there was a sign on the door asking patients to wait and please do not knock so as not to disturb others. We ended up waiting about 30 minutes, which thankfully we could accommodate that day, but it still felt like a long time given that we had an appointment. When we were finally seen, the staff member confirmed my son's information and what shots he needed, including his COVID booster. She asked if he wanted both shots in one arm or one in each arm, and he chose one per arm. What happened next was honestly concerning. She administered both shots very quickly--which would have been fine--but then placed the bandages after the fact without properly aligning them with the injection sites. She put a bandage on each arm, but not where the shots were actually given. I quickly noticed that both injection sites were still bleeding because the bandages were misplaced. While she was putting away supplies, I had to put on new bandages myself. As a parent, that really didn't sit well with me. I understand efficiency, but basic care and attention to detail--especially when it comes to preventing infection--should not be overlooked. My son also noticed the error and found it unprofessional as well. The appointment felt rushed from start to finish, especially after already waiting a significant amount of time. I didn't say anything in the moment because we just wanted to leave, but it's something worth noting for anyone visiting this location. Based on my experiences, I would definitely choose the Fair Oaks location instead but unfortunately, for my son, we have to come to this location for Pediatrics.

Long wait, understaffed and because of some staff no shows a mandatory shutdown for lunch with…read morepatients waiting for 3 hours to be seen. I needed to get my parents in and once we were seen our intake was ok but i forgot how much Kaiser feels like it's run by CA government workers....

This place is a shit show . You wait months just to schedule an appointment . Since they never have…read morean appointment. When you finally get one they rush you through the phone call . Horrible service . I wouldn't suggest this garbage of a doctors office to anyone . I've been calling all month just to be told there is no appointments...

I have been using well space for over 4 years and now it seems impossible to see or get a phone…read morecall from a DR. I had a phone appointment with Ashley Cruz on 9-18-2025 and she never called me. I waited an hour. then I call the call center to find out why and they do not know so they reschedule a new appoint on 9-25-2025 with Ashley Cruz..... Same thing NO SHOW/NO CALL and then they accuse me of missing my appointmens. I guess they do not care about my health after all. I will have to find a new provider now and I am in pain...but they do not seem to care. Very dissappointed and still in pain!

As a case manager for many years, I had an exceptional positive experience referring one of my…read moreclients to the CRIB program. They were top notch and rose to the occasion. Thank you wellspace crib. I also want to give a shout out to 2-1-1's staff, Rachel. She was amazing! Kudos to all!!

From the owner: Comprehensive care since 1953…read more Health & Primary Care Medical Services:WellSpace Health is a Federally Qualified Health Center (FQHC) providing high-quality health services at multiple locations throughout the Sacramento area. WellSpace Health's medical team consists of family physicians, pediatricians, physician assistants and nurse practitioners. We provide comprehensive medical care for every member of the family, from newborns to seniors.We are here to help you achieve optimum health through high quality preventive care, treatment for minor illnesses or injuries, and management of chronic medical conditions such as diabetes, asthma or high blood pressure.Health Services include:* Primary Care* Family Planning* Breast Exams* Physicals* Immunizations* Well Child Care* Prenatal / PerinatalPrograms* Testing* Diagnosis & TreatmentWellSpace Health is also a leader in integrated care, blending physical health services with addiction and mental health treatment. Other medical products are offered through community partnerships, like T3 (Triage, Transport, and Treat) that reduces Emergency Room overcrowding by helping people with non-urgent care find a healthcare home in the community, and ICP (the Interim Care Program) that reduces medical relapse following hospital discharge. WellSpace Health has a "No Wrong Door" belief. This means that each service site seeks to connect community members to everything WellSpace Health has to offer.

I've started going here for my appointments. In general, I avoid going to the doctor mostly because…read moreit can be inconvenient, take up a lot of time, and be uncomfortable. So far, I've had a great experience at this location. I like that this location has everything in one place- you check in as soon as you walk in and they direct you to the right spot for your appointment. Even the bloodwork and labs can be done here so I'm not being sent off to another lab at some new to me location. I've been in for a few appointments so far and between the online information and front desk it's been a breeze to check in and proceed to my appointment. Each of my visits to medical professionals have been efficient, friendly, and have been low stress. Even planning appointments (though sometimes it takes some time) has been easy so far. I've been happy visiting this location and seeing the doctors here. One thing to note, the parking can fill up and you'll want to be careful in the lot as it's busy with cars and people.

Ive been going here for years. Always had great experiences with check in, lab, visits with my doc…read moreetc. I moved 30+ minutes away but still make the drive because I like them. More recently I started to see a dermatologist. First visit was very quick, glanced at my face and gave some care instructions. Things worsened and I felt the doc wasn't doing much examining rather than just prescribing creams and meds. Already not feeling confident with her, this last visit(or no visit) led me to terminate care with her. Appointments are not only hard to get, our personal schedules are also busy. I waited close to 2 months for this appointment. It was an early one at 7:30am. I live out of town, there is traffic, I tried calling twice while I was on the road. No answer. In the photo is my dash cam that captures my arrival at 7:35am I checked in and glanced at the time, it said 7:37am. I took a seat and was called back up moments later to be told that the doctor would not see me because of my 7 minutes late arrival... & to be completely honest based on my previous experiences with this doc she probably would've spent less than 7 minutes looking at my skin anyway. I was livid. Also, how many times have we all arrived for an appointment ON TIME and had to wait way more than seven minutes to be seen because our DOCTOR is running behind?! The double standard is wild. These are personal things, but I had been traveling for work all week. I was exhausted but knew I needed to make it. It was an early morning appointment. I drove a pretty long way. My visit wasn't anything intricate. I was SHOCKED. In complete disbelief. I think I'd understand if maybe I was 15+ minutes late. Or perhaps consistently late for every appointment but SEVEN minutes late one time & turned away. Not like I didn't take time away from work, or sacrificed sleep, or drove 30+ minutes to get there. Life happens and she should just be a little more considerate of that. Especially in a space where we go for "care." I have had nothing but great experiences here until my dermatology visits with Dr Nguyen. I'm going to start seeing someone new at a different clinic, hoping I will have a better experience.

First time going to Planned Parenthood and I will 100% be coming back…read more This location really plugged me (helped me) and I have never felt so supported by strangers. Everyone here was genuinely kind, helpful and informative. Starting out with the wonderful women at the front desk they are attentive and sweet. I was told to turn my paperwork in quickly to get my appointment in before their hour lunch break. They saw me within 20 mins of walking in. I got full coverage because of my financial situation and they informed me on everything I could think of in terms of sexual safety and future coverage. They all felt like mothers to me and I could really set my nerves at ease. I walked out less than an hour after walking in and I couldn't be happier with my experience!! Thank you Planned Parenthood!!!! I love you guys so f'ing much!!!!

Honestly the best planned parenthood I've been to. I've been going to PP for over ten years and the…read moregirls at this branch show how much they care for everyone that walks in no matter what. No judgement just all smiles and the best care. Thank you Rosia for being so awesome throughout my appointment! Everyone else is fantastic as well but she deserved a shout out. 10/10!

When I decided to get on methadone it was with a fellow user and old timer to boot. Being new to…read moreSacramento I had no idea which clinics were good and which were subpar and because this would be my first go on methadone as a treatment tool to battle my heroin addiction, I wanted to give myself the best possible chance at making a real go of it. Kicking was never the problem- highly, highly and did I mention highly, UNPLEASANT but I can be disciplined when I need to be and whenever my addiction was starting to really mess with my life and I could only scrounge up enough money to keep me from getting sick, I would go cold turkey. Problem was 6-8 months down the line I'd inevitably run into someone and think 'oh I can just chip a little on occasions'. Therefore I needed to try something different and methadone seemed like the best bet. I started on methadone 7 years ago and have been clean off heroin 6 years now and I strongly believe that had to do with the level of care I received from CORE. The old timer who helped guide me had been to every clinic in Sacramento and said CORE was the best. It wasn't easy in the beginning because I was homeless and staying near the freeway at Auburn and Watt so it was difficult to get my butt down there. Once I found myself riding back and forth on the blue line from end to end until it was too late to get my daily dose. I had chosen to decrease my heroin while I increased my methadone- seemed to make sense and it did work but in the beginning I was still sometimes getting high off the heroin which is why I kept nodding out back and forth on the train. By the time I reached my current dose, I was mostly done with the drug but it's a wicked little worm. Eventually I moved to midtown to be closer to the clinic and then eventually got into housing and would take medical transportation, a free service for people on medi-cal and on Sundays I always rode with another old timer, but she was an og as well and all the sudden started giving me pieces of heroin for free...until it wasn't free no more. Classic tale, but the thing is you don't really get that punch from heroin when you're on methadone...sure you get a little buzz but not enough to make it worth paying for it, in my opinion. After that foray, I never did it again. I don't crave it either like I did when I kicked cold turkey. Can you get high off methadone? Yes. There are people who abuse the drug just like everything else but it never even occurred to me until I moved to a new spot recently and my roommate had developed quite the little habit of methadone. That's one big perk about CORE because of its location they don't allow people to mingle or hang out in front of the clinic which is where most of the drug dealing gets done at other clinics. Also my experience with the counselors has been stellar. I was with my first counselor up until like 6 months ago (she was offered a better position at another clinic) and she was my family for all those years, in fact the years I was on the street, she was my emergency contact! Sure CORE's not perfect- I've had issues here and there but I can honestly say that if I hadn't found CORE when I did, I'd most definitely be dead. With humility, thanks CORE for saving my life...or rather giving me a reason to save it myself.

The best place for tx. I have always been treated the upmost care and respect by this facility…read more I can't say enough about them.

For many years I use to come to this doctor's office and used the dental services. Very hard to get…read morea needed dental appointment at the time but I've had my mom start coming here and my brother. In all the time of my mom's appointments and having to deal with different medical things she finally found a place that works well for her. Recently, we went to see Dr. Glasrud, I just want to say from the bottom of my heart as someone in healthcare I go above and beyond for all those I encounter and I finally felt someone do that for someone I love which is my mom! The way she didn't just do it herself but kept her promise helping my mom get into her echo appointment was very above the norm. Most doctors send a message to the back office in hopes that they will work on something and get it done when you can, often times the front office will get calls following up on those messages, following up on those items and the patient falls to the wayside. It is really nice and refreshing to know there's a doctor out there that is caring for their patients. I don't expect a doctor to always take on the role and do something themselves, but the fact that one would in a time that something needed to be done in a timely matter is a huge deal to me. I find most people only wanna do reviews when they have something to complain about. I really like to make sure that we know the people that are doing a good job. This location has been really nice. I used to live really close to it as bad as the homeless situation is in Midtown. You can't really tell by this location. They do a good job of keeping the inside clean and keeping it well-maintained. I wish I could still use this place for my own medical stuff .

First-time user of the pharmacy. Note: It is in Building B at 20th Street, not Building A at 21st…read moreStreet. The prescription-filling system worked efficiently for me. The filling took about 20 minutes, my name showed up on the display, my insurance was accepted, and I paid the correct copay. The people there were friendly.