Idk about you but if I'm temporarily living somewhere I don't want it to be where the workers are…read morerude and can't do their job properly and I NEVER complain this is actually the first time I've ever even left a review but with how important it is to get a spot due to my boyfriends job this lady sent me over the edge. Called to put our name on the waiting list by a younger lady she told us to call in 5 days (also a Monday) due to a group of construction workers possibly leaving. Called Monday and an older RUDE lady picked up claiming she couldn't find the name and couldn't talk to the other women that got our info. She said she could put our name on the list now and I asked how many people have been put on the list in the last five days and she said about seven so I said that completely screws us and she said do you want me to put your name on the list or not very rude nonhelpful and she hung up on me. so my boyfriend called right after me and then she was able to find her name on the list Even though I gave my first name and last name his first name and last name and she was just so rude to me. Good thing we found covered wagon a lot cheaper just as nice and the people are very sweet and helpful.

This is an absolute gem of an RV spot. The camp hosts were awesome and good people. Downtown Monroe…read moreis close and a sweet little town. We were there during rain and cold and we loved being there. The neighbors were nice and there were only a few run-down RVs. The spring and summer would be great and I hope to come back. The owner recently passed so they are doing their best. This place is good for some energy recharging on some water. Someone wrote a review about prejudice back in 2018... This is the least discriminatory place you will find with many ¨God loving and generous folks¨ just waiting to say hi and give you a wave. People also kindly mind their own business yet still acknowledge that you are human.

My family stayed at Sun Retreats from June 18-20, 2026, and our experience was extremely…read moredisappointing and concerning. During a campground-sponsored flag football game, an older child became increasingly physical with my son. This was supposed to be flag football, not tackle football. After my son threw the ball, the older child punched him in the face. Several parents witnessed the incident and told staff that my boys were not at fault. Multiple families even commented, "Watch the brown kids get in trouble for this," before management became involved. My children were the only children of color involved in the situation, which made those comments especially troubling. One of the biggest concerns was the lack of supervision. This was a campground-sponsored activity involving numerous children, yet there appeared to be only one female staff member overseeing a large group of boys playing football. Given the number of children participating and the physical nature of the activity, there should have been adequate staffing and supervision to prevent situations like this from escalating. When I reported the incident to Assistant Manager James, I expected the matter to be taken seriously. Instead, I was told it was "just kids being kids." Despite multiple witnesses supporting my children, the situation was dismissed, and no action was taken after my son was punched. Afterward, our family no longer felt safe. The other parent repeatedly stated that James was going to have our family removed from the campground. My sister was so uncomfortable that she left early because her campsite was directly behind the other family's site and she feared further harassment. When we asked management about our safety and whether our campsite could be moved, we were told there was nothing they could do because the campground was fully booked. We filed an incident report with the campground office and contacted corporate. Despite doing everything we were told to do, no one has responded to us or followed up regarding this serious incident. What makes this even more frustrating is the amount of money we spent. Our group paid over $900 per campsite, with three campsites reserved, and we expected a safe, family-friendly environment. Instead, our child was physically assaulted, our concerns were dismissed, members of our family felt unsafe enough to leave early, and our attempts to seek help have gone unanswered. Sun Retreats needs to do better when it comes to supervising children's activities, addressing guest safety concerns, and responding to incidents involving physical violence. No family should leave a vacation feeling the way we did.

I have call corporate twice to file a complaint against their Birch Bay Sun Retreats group. This…read morewas a super nice run park,(slightly run down but loaded with activities). Sun took over and opened the campground to non owners who don't care how they leave it. The other half are founders who own their park model and pay month dues. my dues is more than double what most people pay. once sun took over they more than doubled the dues again so now it makes it almost impossible to sell. I understand how this company operates. they do that so you can't sell and walk away from your $80k investment and they can do what they wish. At the same time they the company break all the rules by living full time in a park with 6 month rules. Sun is a bully and they don't care. they don't respond and they SUCK. They are the worst company ever.

This place was perfect! Super friendly staff, clean restrooms with great showers, a view of Cedar…read morePoint Six Flags park, close to everything. Shout out to Autumn and also the night crew who were fantastic and very helpful. This facility was right in the lake and also was gated. We felt very at home here.

Their rates page shows that rates are very reasonable- back is site is $50 daily, pull thru is $60…read more Nothing on the rates page about holiday rates. Awesome! I go to book and $140-$190 a night!!!!! Really??? There is no contact information on the webpage that I could find. I was looking to book over the 4th of July (which they have many, many sites available, I wonder why?) I'm sure it's a fine park, but a bait and switch and triple the price that you advertise is not a place I would stay.

This RV Resort is excellent. The lots are very spacious and spread out. The staff here are…read morefriendly, very helpful and treat the guests///residents like they are family whether they are here for a short visit or for the whole season. The resort has a clubhouse where the staff put on activities for people to participate in. The pool is amazing and always kept clean. I highly recommend this RV Resort.

Campground is clean. Sites are spacious. Fun things to do every weekend. Only Con- New campground…read moreso no shade, no where to get out of the sun.

Good price for a clean and safe room. Room looked to have been remodeled relatively recently…read more Bathroom definitely a little small, but serviceable. Shower never ran out of hot water. Bed was comfortable. AC, TV, and WiFi worked. Awesome ice machine at the end of the building. Overall, a decent place to stay. I think their clientele spends their time fishing on the lake or shooting at Camp Perry, but it seemed perfectly fine for anyone if you just need a place overnight until you take the ferry over to Put-In-Bay (only a couple minutes down the road). No restaurants or even convenience stores nearby without driving the few minutes into Port Clinton. Front desk lady said to book directly on the website to save a couple dollars. No pool, but otherwise a good, solid value. Four stars.

Wow, the cutest ever motel! Clean and pet friendly, newly renovated rooms with wood like floors,…read moredefinitely a well priced, quaint place to stay! We will be visiting again.

Unfortunately this was one of the worst experience that we have had in our RV so far. We camp 6…read moremonths out of the year and have traveled as far as California and Florida. We also have stayed at Sun Outdoors in the past. It was a little pricey for the area but we had appointments in the area so it was a great location for us. I had no idea that the last 1/2 mile prior to entering the road which was a dirt road would have such pot holes that made it almost impossible to drive through. We left a day early and stayed in Walmart parking lot over night because I just could stand driving in and out one more time. The staff were extremely nice but stated it was a "private road" and there was nothing they could do about it. I am pretty sure that a park that houses a few hundred people should be concerned with the ability/liability for emergency service to arrive quickly when there is no way they can drive over 2miles/hr on that road. We camped at Sun Outdoors Kensington Valley in a Motorhome

The Price is outrageous, many inconsiderate campers, nothing here for the price. Do not recommend!read more

We are here for our second season and really enjoy it. We have a seasonal site. The managers Ron…read moreand Peggy are working hard to clean the Park up, it is an older Park so it does need some TLC. These improvements take time and already half the roads have been redone. The staff are hardworking and very helpful going out of their way to make sure you feel welcome. Although we are seniors we love seeing all the kids around and so many activities that cater to them and keep them busy! Our fellow campers are friendly and willing to lend a hand to help too. You don't have to go far from home to take a vacation here. Come check it out!!

Nothing worst campground in Canada and I have travelled across Canada in my motorhome. Starts with…read morethe most craters ever seen in the short road into the campground and all the way through. Unkept dirty washrooms, grounds and unfriendly staff. The only good thing is they allow homeless families and individuals they are very respectful

The good part about this day is there are a ton of things for the family to do. We did not have any…read morekids with us, but this park was convenient to wear. Our family reunion was being held so we opted to stay here. We were unable to get a full hook up site, all we could reserve was one with water and electric, which for tonight was fine. We are KOA club member so we did get a little bit of a discount, but it was still about 60 bucks a night for this site. They have two different areas where they assigned spaces. One is grassy and open with full sun and the other is completely shaded by the waterfront. It had rained for a couple days prior to our arrival so the roads were very muddy. I would agree with most of the other commenters that their roads are in pretty bad shape, very rutted and it is a slow process to drive your car through these roads. They were putting some gravel in the entryway when we arrived, but I would say the internal sites near the water were a bit of a mess. It's just very muddy and it really doesn't need to be this way. There's a huge mix of campers, fifth wheels and many tents so there is something for everyone. I cannot comment on whether they charge for different items such as the bounce pad and such as we didn't have any kids with us. I didn't see any priceless anywhere though. We did do laundry. Two dollars to wash, two dollars to dry and everything worked just fine. The staff were pretty friendly. They seem to all be friends and get along really well. We did not use the shower rooms or bath house since we're self-contained. Wi-Fi worked, but it was iffy. Verizon service was pretty good. One of our biggest frustrations was having a pull through site that you really couldn't pull your car out of! There were too many hairpin turns from site 205 so unfortunately, we had to go back to the main entrance and pull off to the side of the road to hook the car back up. Kind of a pain!

The campground has only been a KOA for 3 years so all the complaining about the lack of upgrades is…read morenot really all that fair. Upgrades for 2025: new cement patios (we upgraded and are currently on one) and outside showers are in the process of being upgraded/fixed. Of course, there are some negatives like the roads are rutted and trashed from the rain and the dog park is not fenced. Aside from that the sites are of decent size, friendly staff and nice big store. We will definitely be coming back.

Enjoyed the amenities and staff were friendly…read more LOTS are a decent size, one section is more long term and seems a bit inside the other rows thar is true too. Quiet time is observed and only a soft noise of traffic in the distance. Lots of good eats in the area, lots of traffic off this exit with some crazy construction and if dispensaries are your thing, those line the exit not many miles inside Michigan.

A Full service RV resort, with lots of things for the kids. The place is well-maintained with a lot…read moreof RV spaces, most with full hook up. Great pool and laundry room also. A bit on the pricey side, but you get what you pay for. I will be back when I have business in the area.

The campground is situated on Lake Erie. This seasonal…read morecampground has been in a transition over the last 2 years which has generally been good. Unfortunately the newest management is 2020 has a lot to be desired. The spend more time harassing campers they they do helping the park grow. Under better management this would be a great campground

This park is under new management and it is quite a disappointment. If you like socializing with…read moreother campers, listening to music, or you generally like to do what campers do, this is not the place for you. The management complains if you play your music during the day or if you make any noise after 10 pm. We are certainly respectful individuals and are certainly there to relax and enjoy our down time, not party. I will certainly not be back. We miss the old owners.