The Store has everything. The people who work there are eager to help. It's my favorite store.read more

Millens has gotten even better over the past year or so. I used to go there only when I needed…read morethings immediately. Now it's my first stop. Saves me tons of time. Their sump pump parts and plumbing sections are great. They've rekeyed my locks before. Some of the sales assistants know more than others but at least one of them always has the answer. Plus, if I just want to know where to find something and I don't ask for any opinions, they leave me alone. Perfect!!! The prices are fair and well worth it because time is money.

The service is next level. Old fashion local hardware store with super knowledgeable and helpful…read morestaff. Friendly and wonderful store!

This is exactly how a hardware store should be! Great variety of products, including things you…read morecan't find elsewhere. Knowledgeable employees with pleasant attitudes who seem able to answer questions or find the stuff that no one else has. Worth the drive!

Super helpful team, even with me walking in at 5:59 and them needing to close at 6:00. I didn't get…read morewhat I needed, but it was still nice that they tried to help me find it.

Great selection for a neighborhood hardware store. The help is by far the best of any hardware…read morestore I've frequented. This is always my go-to hardware store.

I don't normally do reviews on big box retailers like this however, in the last week I have met two…read moreincredible employees here the first one is Charles, who works in the door area and Isabel, who works in the kitchen remodel area They are both incredibly kind patient nice people who actually explained details to you. It's surprising that both of them know all these details however it is a testament to the years. They have spent here at Home Depot, as well as attributing it to their prior lives before coming to Home Depot. These two people are so honest upfront and Home Depot is lucky to have them quite honestly They actually want to help and they don't shy away from helping. Now, if only Home Depot could figure out a better way to handle installers and vendors and the supply chain, this would be a completely win-win situation

Came to the store for a gift card for a house warming. This store is always clean and well stock…read more The associate Angela had such a great approach as I came to check out. Before I can say anything, she guided me to tht register and helped me out. She has such an approachable service member countenance and she made me feel great. Thank you Ms Angela. I hope corporate sees this message and reward you for your great work.

I have shopped at this store for most my life, Usually employees are very helpful and sweet. Today…read moreI went to return a few products that my elderly parents had and had not opened/used that they asked me. The manager Bill came over and in front of three young cashiers that he was training said, "what are you trying to do, empty out someone's garage." Without the cashier having even finished scanning the items to see if they could be returned he had made his decision/judgement. I find his comment disinhibited, judgemental, and quite unprofessional. In a day where people can more easily shop from amazon or home depot down the street; the ones that continue to come to your store out of loyalty you lose with nasty managers such as Bill.

This is my neighborhood Ace Hardware, and their service is incredible. My auto dealer couldn't seem…read moreto provide the correct battery for my car. I wasn't sure if Ace Hardware would be able to help me. They did, and for a very nominal price. They worked hard to change the old battery! I'll remember them in the future, and if you're in the area, I definitely recommend this store for their great customer service!

This is the NEW Ace Hardware of 2025,and it is not run by professional adults any longer…read more Several times I ask for help from the kids at the register.... And get a blank stare.You will no longer receive hands on help or advice, merely a " Oh go over there and see if we have it"... oblivious cash register teens could care less if you find what you need... The poor service is unbelievable , unprofessional. . I give zero stars to the New Ace Skokie Hardware. Go to Menards down the street. They want to actually help you and save you money as well.

After numerous years of brutal, intestinal fortitude testing winters - my screens were beat up and…read moretorn or full of holes. Snow, ice, wind, hail, it just all adds up. I first went to Menards and then Home Depot and they all said the same thing - we have the screen materials and tool kit but we don't do that type of work. In fact, Menards specifically mentioned Skokie Ace. So I came in and we got what I would consider a fair estimate for 8 of my screens. Now - could I have done this job myself? Of course, and I say that without flinching. The question was, do I sacrifice a Saturday afternoon to replace all of these screens? No, because I could be Yelping. I decided to pay for this work to buy some time. You may disagree but my Cost vs. Benefits analysis led to drop off all of my screens. I opted for aluminum this time and they were all expertly replaced in a matter of days. Excellent customer service by Carlos of Skokie Ace. I received two messages informing me to pick up my screens. In the words of Ace Frehley - your customer service has Shocked Me!!!

I would never step foot in this store again. I asked for help and the man I spoke with could not…read morehave been more condescending or chauvinistic. I do not know how I managed approximately 25 years in the construction business without this kind of attitude. Marsha B

Friendly and helpful staff . They take their time to help you without any pressure to buy. Well…read morestocked and clean store.

Menards has such a wide selection of home and hardware items. I mainly went to look at the garden…read morecenter to start some vegetables from seeds. They have a pretty impressive selection of soil, soil amendments, and fertilizers amongst garden decor and other sundries. If you're here for the first time as I was, it was honestly a little difficult to find the right entrance to get to the garden center/ outdoor entrance. When I had the items I needed, the outdoor registers were all closed at the time, so I had to wind my way back into the store. Not a huge deal, but just a head's up. They had some mini potted herb gardens for sale when I went, but all of the plants looked a little wilted or had seen better days. I can't speak too much on the other areas because I didn't need anything from hardware or cleaning supplies to name a few. However, I do know that they use a ton of mail-in rebates if that's of interest. Check-out was a little confusing: I remember that I had to maneuver a little differently with my cart since their process was different from most other stores. Not terribly difficult and the cashier was friendly about it. There was just no clear way to know how to navigate the register for the first time until you chat with the check-out clerk. Parking is generous but a little busy in an expansive private lot.

On 02/07/2026, I purchased (2) light fixtures at Menards - Morton Grove that were not in stock and…read morehad to be ordered. The ordering process was outdated (print invoice bring to cashier transact), but I moved forward anyway. The issue: the order showed as delivered in two separate delivery updates, but I only received 1 of 2 fixtures. I checked with neighbors and waited through the end of the day in case the notification was premature--nothing. When I tried to resolve it, I was bounced around repeatedly: Clybourn told me I had to contact the Morton Grove store since that's where I purchased. Morton Grove told me they "couldn't handle it at the store level" and offered to email customer support for me. Customer support then told me the opposite--that they forwarded it back to the store and the store would contact me. I spoke with multiple managers. One told me there was "nothing they can do" because it showed delivered, despite no proof and one item missing. Another said they'd look into it, didn't follow through, and I had to keep calling back for updates. I later learned a third-party delivery partner (Spee-Dee) was involved and that I apparently paid extra for this, but it was never clearly communicated. As of 02/16/2026, I still have no resolution, no proof of delivery (photo/GPS/scan details), and no replacement/refund. This fixture was expensive and part of my new home renovation, and I've now wasted hours trying to get basic follow-up. If you order anything that needs to be shipped/delivered from this location, document everything and be prepared to advocate for yourself. Or better yet just shop at Home Depot.

This store has staff that know their stuff, great selection and solid prices. Nice seasonal items.read more

I highly recommend Bess Hardware. Great selection of…read moreproducts, paired with very good customer service. That makes this the best destination for your hardware needs.