The Store has everything. The people who work there are eager to help. It's my favorite store.read more

Millens has gotten even better over the past year or so. I used to go there only when I needed…read morethings immediately. Now it's my first stop. Saves me tons of time. Their sump pump parts and plumbing sections are great. They've rekeyed my locks before. Some of the sales assistants know more than others but at least one of them always has the answer. Plus, if I just want to know where to find something and I don't ask for any opinions, they leave me alone. Perfect!!! The prices are fair and well worth it because time is money.

A long time ago around 2025 this place nickel and dimed me…read more I ordered small cheap items like screws and stuff for a project at home. Thankfully I asked for a receipt. 1 day later, after working on the project some of the items I purchased were not the correct screws. It was then I noticed multiple and I mean almost several small extra charges of 1 cent to10 cents back to back on my receipt. These charges had no explanation. They were clearly malicious made up charges to make extra money off me. It was the son and dad thst overcharged me. I remember who was at the counter. I returned to Kims hardware to not only get the correct items but also to be refunded for the extra charges. I spoke to the son and father and I represented myself with great politeness, respect and professionalism towards them. They did NOT return the favor. I mean wow, they got really nasty towards me. Rude, very loud, and disrespectful. The son was the one who over charged me in the 1st place. The father was at first going to give me my refund but was a bit hesitant. Their was a slight language barrier but he was still really grumpy about it and then he got his son over instead of giving me the 2bucks and they both double teamed me for 5-7m straight. Tried making me feel stupid and using my age against me as many people think im 21yrs old. The son mentioned my education, why am I making a big deal over two bucks, no refunds allowed. Tried saying that I should've mentioned it when it happened and it's too late. That it was probably taxes or fair charges. When I started mentioning im a manager at a retail store, I know what chicago taxes are down to the exact number and I stated my age and my father being a tradesman, their confidence started to buckle. I also stated the law, the better business bureau, started to break down the receipt and what I actually bought and showed the same products on the shelves and what they cost and proved I was given hidden extra charges. After about the 6th minute of them quite literally belitting me, yelling at me and being mean and me holding it down and mentioning this is illegal the father threw the 2 bucks or so down at the table and started speaking in his native tongue to his son complaining. I told them multiple times to just do the right thing. Whats fair and just. Why argue and be mean. The son didnt care about any of that. I truly wish I wrote this review when it was fresh because I recall the son saying very specific mean things to me. They did all of this while customers were in the store and co workers were watching. As I prepared to walk out a worker that was listening apologized I had to go through that and said, "you're not the first person they did that to. Its happened multiple times. People getting overcharged, wanting to exchange or refund things. They try denying it and get all rude and mean". It's a shame really because my 1st day their was pretty chill. The asian dude with the long hair seemed nice to me when I first went there and helped me find my items even though they were the wrong items and he did not understand my issue when presented. The son who at the time had a shaved or bald head and the father are both nickle and dimers. Be wary. Check your receipt before leaving. Take your time and do the math. Someone should audit these guys. I'm pretty sure they are breaking a few laws and im pretty sure the IRS would love to take a look at them. If anyone doesnt like scammers, help report Kims Hardware to the necessary departments.

Kim's Hardware is a classic mom & pop hardware that keeps the neighborhood running. The majority of…read moremy neighbors shop at Kim's Hardware for obvious reasons. The staff is knowledgeable and willing to help however they can. They actually pick up their phone so you can call in advance to confirm they have what you need. Anytime I need something for a home repair I instantly think of Kim's Hardware. They have the majority of what you need for basic repairs. They also have a large selection of luggage (big and small). They even offer window screen repair services. I needed to get my screens replaced for a few years and I finally visited Kim's Hardware and they were able to make the repairs in a few days. They also made sure the screen color remained the approved HOA color. My screen repair was reasonably priced.

Glenn in appliances was awesome, very friendly and helpful while we were selecting and purchasing a…read moredryer. Had some great dad jokes too, haha.

I don't normally do reviews on big box retailers like this however, in the last week I have met two…read moreincredible employees here the first one is Charles, who works in the door area and Isabel, who works in the kitchen remodel area They are both incredibly kind patient nice people who actually explained details to you. It's surprising that both of them know all these details however it is a testament to the years. They have spent here at Home Depot, as well as attributing it to their prior lives before coming to Home Depot. These two people are so honest upfront and Home Depot is lucky to have them quite honestly They actually want to help and they don't shy away from helping. Now, if only Home Depot could figure out a better way to handle installers and vendors and the supply chain, this would be a completely win-win situation

Best locally owned hardware store in the city. Clark Devon Hardware is one of the classics as far…read moreas hardware. It has a lot of the typical household items like bathroom fixtures and that type of stuff. Find things also for businesses. The prices are higher than other places but it's better to buy locally. A lot of history about it. It's an important part of Rogers Park and recognizable for the big clock with the wrenches. This business has been around over 100 years. Pretty impressive. While there's lots of the typical products like nuts and bolts, there's also the power tool and equipment rentals. If needing something like that and you aren't planning on using it again after that then this is where to go. The store can be hard to find things but the staff is friendly and helpful. For a locally owned hardware store it has pretty good finds. It's located at the intersection in the name of course so that helps a lot. There's all the usual household items as well as power equipment and rentals.

Big box stores... I'm not going to name names, but you know the ones. They come in orange, blue,…read moreand, as I've discovered after moving to the Midwest, even green. The slogans and jingles are memorable, and all is good and fine until you need to visit one. Let me guess, it goes something like this: You walk in looking for an item and an associate who can help you. You see someone in paint, but know they can't leave their post, so you continue looking. Aha! A person! Oh wait, that's a cardboard cutout. (This actually happened to me recently at a big box.) Finally, you find someone, and they tell you where to find the item in question. Only, the entire endeavor took way too long, meanwhile, the house is a mess while you're gallivanting the aisles. Enter Clark Devon Hardware. As soon as you walk in, you are greeted and offered assistance. Even if you are just browsing, others will ask you along the way. If you do ask for help, you will either be taken to the item or shown to a person who can help (as in, 'ask this person right over here,' who sees and waves). The team at Clark Devon is knowledgeable, kind, and no nonsense. They know you have things to do and places to be. They will be happy to help you and send you on your merry way. Clark Devon may not be the prettiest hardware store, and perhaps the big boxes may even have slightly cheaper prices (this is unconfirmed). However, it is my go-to for all hardware and home improvement needs, not only out of a desire to support a locally owned business, but because customer service counts for something too. If I am to offer one smidgen of feedback, it's that I wish they were open until later in the evening. For sometimes you come back from work and discover the closet rod has snapped in two, and you need parts to replace and fix.

This is the best hardware store I've ever been to. The service is unmatched. One time I went for…read morepallets to keep things off the floor in my basement, "can I buy some?" I asked, pointing to their stack, "no, they're free. How many do you want?" He even helped me load them in my truck. Another time I was building a shelf for my workbench, a guy there patiently looked as I sketched out what I wanted, fished out the parts I needed out of the scrap bins, cut them down to size, and carried all the materials I needed to the check out, it was like a ready to assemble kit. Total cost $4 I would have been left for dead at a big box hardware store, if we don't support these guys then we deserve the non-service we get at the big hardware chains.

They do not respond to online quote requests. 2 submissions and no response. If you chat its some…read morecompany that is rude and says we have over 8000 locations" "call the store direct" Then why have a online quote form??

This is the NEW Ace Hardware of 2025,and it is not run by professional adults any longer…read more Several times I ask for help from the kids at the register.... And get a blank stare.You will no longer receive hands on help or advice, merely a " Oh go over there and see if we have it"... oblivious cash register teens could care less if you find what you need... The poor service is unbelievable , unprofessional. . I give zero stars to the New Ace Skokie Hardware. Go to Menards down the street. They want to actually help you and save you money as well.

After numerous years of brutal, intestinal fortitude testing winters - my screens were beat up and…read moretorn or full of holes. Snow, ice, wind, hail, it just all adds up. I first went to Menards and then Home Depot and they all said the same thing - we have the screen materials and tool kit but we don't do that type of work. In fact, Menards specifically mentioned Skokie Ace. So I came in and we got what I would consider a fair estimate for 8 of my screens. Now - could I have done this job myself? Of course, and I say that without flinching. The question was, do I sacrifice a Saturday afternoon to replace all of these screens? No, because I could be Yelping. I decided to pay for this work to buy some time. You may disagree but my Cost vs. Benefits analysis led to drop off all of my screens. I opted for aluminum this time and they were all expertly replaced in a matter of days. Excellent customer service by Carlos of Skokie Ace. I received two messages informing me to pick up my screens. In the words of Ace Frehley - your customer service has Shocked Me!!!

Walked in with no idea of what I needed, walked out with all of it! Super friendly staff, great…read moreselection, just a little low on stock. Would recommend!

Well, had a night and day experience here with two different workers that would lead me to rate one…read morefive stars and one zero stars. There's a solid selection of material you'll need for most general home upkeep. Prices are really fair compared to Home Depot and Menards. I called ahead and spoke with the friendly worker, who even saved what I needed at the front for my first stop there because it was such a rush. It's an easy to access place and dogs are welcome! I left really pleased with this place and had it on my mind for a second project. The second time I visited... oof. When I asked about an issue and showed photos about potential materials to buy, I was told to have someone come out and pay for it because I didn't "look or sound excited about my project. He was very crass and told me I wouldn't understand what he was "so easily" speaking to me. So there's that. If I know what I'm needing and have no doubts, I'll definitely come back here. If I have doubts, I'll be hesitant to ask based on who's working that day.