I come to this store to purchase chicken feed and for parts for my mower, weed wacker and leaf…read moreblower for annual maintenance. The man at the parts counter is always nice and helpful. My biggest issue is the lack of WiFi. Sometimes you need to google something when shopping and my phone works as well as a brick in the store. Doesn't matter where in the building. Please add WiFi for your customers.

Outstanding service, it's like going back in time, employees available to help you with…read moreprofessional advice, several registers open for easy check out, and vast product selection, this is my go-to store

I always come in with random wants and needs. From fishing hooks to a leather boot brush and they…read morehave it all... Literally! The service is great as you are greeted while walking in. And to me it's significantly better value to support local rather than a big box store. I will be a continued customer

I must say the butt patch on the manager's jeans is what keeps me coming back. It is magical. So…read moresad they are closing. Besides rocking such a stylish butt patch, the manager Mike has an encyclopedic knowledge of shovels...and basically all digging instruments. Gonna miss that patch :(

I've been doing business with Reading Lumber for years. They have great prices on Lumber, propane,…read morefirewood , and everything else. Lucky to have such a great hardware store and lumber yard so close by.

Always takes great care of our company, knows us by name, has better prices than competition and a…read moregreat selection, we Highly recommend Reading Lumber!

As I'm writing this review I spot a review berating the woman I am writing to commend. Cheryl in…read moreReading was knowledgeable, helpful and pleasant. I knew what I wanted when I went in so I wasn't asking for a lot of help - just reassurance that the brand I chose was reliable. She did her sales job v effectively, but when I said I wasn't interested, she didn't push. She saved me a little $ and offered good advice. I would go back to Home Depot to buy appliances based on my experience with Cheryl. (Sad to say that my experience over the years with many of the HD emplyees was not good. Lots of people who can't be bothered or don't know more than I do. This time I dealt with 2 sales women. - both were great. Perhaps HD needs to hire more women?) Two final points: why are the ratings on Yelp so low while Google reviews are glowing. For the same store?? Finally I had a hard time reaching Reading, so after 6 hours of trying I googled Home Depot Customer Service. I called an 800 number and was told my account had a red flag. I said I just got the card 6 hours ago. Person on the other end was nasty and insisted that my info was compromised. She spoke with a very thick Indian accent and was so rude I hung up. Called right back - guy with a veyr thick Indian accent ansered the call and when I told him I suspected they were a scam and not HD he said "then why don't you hang up." I did. Buyer beware.

Their customer service is non existent. Hope you don't have problems. mod calling customers Liars,…read morenot even trying to listen, would rather talk over you than help, Problem with order, never resolved. I didn't want to cancel order, but no one heard me, so I did and purchased at Lowes, with a longer lead-time.

The store is clean and organized. Paint counter folks are very helpful. Great having a smaller…read morelocal chain in mind the neighborhood as an alternative to the giant impersonal big stores. Staff is always cheerful and ready to help when they can.

I have lived in town for nearly 2 years when I just needed some spare keys. I noticed right away…read morehow clean and nicely laid out their exterior displays were done. When I strolled in I had no real expectation. I waited for the cashier to finish up. She repeatedly asked if minded waiting and assured me she'd be free in a moment. So I did one of my favorite pastime-- window shopping. For a relatively small space it's well stocked with just about anything one might find in need of Of a special note I saw a corkboard at the front area by the checkout area positively covered with Polaroid Instagram pictures of dogs who've visited over the last 5 years or so. I regretted not bringing my own dog Stella. I must say that this store is a real hidden gem in Stoneham. Feels old school charming with up to date tech. Lindsay is a real asset to their operation. On a day filled with terribly upsetting news, her bright smile and boundless spirit truly made me feel a little normal again. I'll go back whenever I decide on my indoor paint scheme or need a gadget or "whoseywatzit". They'll be sure to have it!

7 Months. 2 Measurements. 2 Failed Installations. Still Not Done…read more If you are considering using Lowe's in Woburn for installation services, don't. My wife and I started a storm door project in August during their "free installation" promotion. We needed Larson storm doors and I clearly stated from Day 1 that the frames required a build-out. I was told this was routine and handled "all the time." That statement turned out to be fiction. Measurement #1: They missed the first appointment. Rescheduled for 10am the next day. Arrived at 1pm. I again explained the build-out requirement. It was not documented. Installation Attempt #1: Installer shows up and informs me: Two doors are bent and unusable. They were never told about the build-out. The porch rails might prevent installation. They drill holes into my front door frame and then leave. Zero completed work. We start over. Measurement #2: Different person comes out after I request someone with more experience. Photos taken. Build-out discussed again. Then comes the quote confusion. I'm told I owe roughly $500 more because the build-out wasn't properly carried over in the new quote. When I ask for documentation comparing the original and revised totals, I'm told the associate "doesn't want to do the math." I had to fight through their automated phone system for nearly an hour just to get basic pricing documentation. Seven months later, end of February, installers return. Installation Attempt #2: They immediately inform me the measurements AGAIN failed to account for build-out width and rail placement. Their proposed solution? Cut my porch rails and improvise framing. They also suggest relocating my house numbers "off to the side." At that point, I stopped the work. Seven months. Two measurement appointments. Two failed installations. Damage to my door frame. Incomplete project. This wasn't a complicated custom job. It was storm doors with a clearly disclosed build-out requirement from the beginning. The pattern here isn't a mistake, it's systemic incompetence between sales, measurement, and installation. I will be hiring an actual professional to finish the job. If you value your time, your home, and basic project management competence, do not use Lowe's installation services.

First they are desperately short employees. I was sold a dishwasher with installation and all. We…read morewere told 2 weeks moved out to 4 weeks by them and then told they don't have the one we paid for. Plumber calls tells us our unit is not available, phone calls to the store ring for 10 minute before they pick up. We are getting our money back and going to Home Depot. Do not shop here!!

Super helpful staff, very friendly. Found everything I needed for an upcoming move and quickly!read more

very helpful service yesterday. they always have given me good advice=but the help from sue and…read moremike in paint dept was awesome,, thank you.