I come to this store to purchase chicken feed and for parts for my mower, weed wacker and leaf…read moreblower for annual maintenance. The man at the parts counter is always nice and helpful. My biggest issue is the lack of WiFi. Sometimes you need to google something when shopping and my phone works as well as a brick in the store. Doesn't matter where in the building. Please add WiFi for your customers.

Outstanding service, it's like going back in time, employees available to help you with…read moreprofessional advice, several registers open for easy check out, and vast product selection, this is my go-to store

I always come in with random wants and needs. From fishing hooks to a leather boot brush and they…read morehave it all... Literally! The service is great as you are greeted while walking in. And to me it's significantly better value to support local rather than a big box store. I will be a continued customer

I must say the butt patch on the manager's jeans is what keeps me coming back. It is magical. So…read moresad they are closing. Besides rocking such a stylish butt patch, the manager Mike has an encyclopedic knowledge of shovels...and basically all digging instruments. Gonna miss that patch :(

I've been doing business with Reading Lumber for years. They have great prices on Lumber, propane,…read morefirewood , and everything else. Lucky to have such a great hardware store and lumber yard so close by.

Always takes great care of our company, knows us by name, has better prices than competition and a…read moregreat selection, we Highly recommend Reading Lumber!

Asked an employee to help an older woman put some things in her car while in the parking lot and…read morerecieved the response "Don't tell me what to do". From the other reivews, seems like this is an ongoing problem at this store. Will take our buisiness elsewhere.

My GC picked up several items but didn't check the total, so he never picked up the tiles. It stay…read morein the warehouse for 45 days and one of the staff there remember seeing my name. So I picked it up 45 days later! Great customer service and thanks for your help guys.

The store is clean and organized. Paint counter folks are very helpful. Great having a smaller…read morelocal chain in mind the neighborhood as an alternative to the giant impersonal big stores. Staff is always cheerful and ready to help when they can.

I have lived in town for nearly 2 years when I just needed some spare keys. I noticed right away…read morehow clean and nicely laid out their exterior displays were done. When I strolled in I had no real expectation. I waited for the cashier to finish up. She repeatedly asked if minded waiting and assured me she'd be free in a moment. So I did one of my favorite pastime-- window shopping. For a relatively small space it's well stocked with just about anything one might find in need of Of a special note I saw a corkboard at the front area by the checkout area positively covered with Polaroid Instagram pictures of dogs who've visited over the last 5 years or so. I regretted not bringing my own dog Stella. I must say that this store is a real hidden gem in Stoneham. Feels old school charming with up to date tech. Lindsay is a real asset to their operation. On a day filled with terribly upsetting news, her bright smile and boundless spirit truly made me feel a little normal again. I'll go back whenever I decide on my indoor paint scheme or need a gadget or "whoseywatzit". They'll be sure to have it!

I ordered a 2 piece swivel rocking chair set Dec 18th. Was told they have an outside distributor to…read moredeliver chairs. Cleared the 16th of Jan for delivery. They informed me they couldn't deliver until Jan 22nd 10am to 2pm. At 6pm called store. Manager Donald Pickney investigated, called me back, and went out of his way to deliver the set to me after working all day. Was very impressed, and very grateful. Donald you are a superstar and the Lowes in Woburn should be happy to have you. You are one in a million. We thank you so much. I will be glad to continue to give my business in Woburn Lowes.

7 Months. 2 Measurements. 2 Failed Installations. Still Not Done…read more If you are considering using Lowe's in Woburn for installation services, don't. My wife and I started a storm door project in August during their "free installation" promotion. We needed Larson storm doors and I clearly stated from Day 1 that the frames required a build-out. I was told this was routine and handled "all the time." That statement turned out to be fiction. Measurement #1: They missed the first appointment. Rescheduled for 10am the next day. Arrived at 1pm. I again explained the build-out requirement. It was not documented. Installation Attempt #1: Installer shows up and informs me: Two doors are bent and unusable. They were never told about the build-out. The porch rails might prevent installation. They drill holes into my front door frame and then leave. Zero completed work. We start over. Measurement #2: Different person comes out after I request someone with more experience. Photos taken. Build-out discussed again. Then comes the quote confusion. I'm told I owe roughly $500 more because the build-out wasn't properly carried over in the new quote. When I ask for documentation comparing the original and revised totals, I'm told the associate "doesn't want to do the math." I had to fight through their automated phone system for nearly an hour just to get basic pricing documentation. Seven months later, end of February, installers return. Installation Attempt #2: They immediately inform me the measurements AGAIN failed to account for build-out width and rail placement. Their proposed solution? Cut my porch rails and improvise framing. They also suggest relocating my house numbers "off to the side." At that point, I stopped the work. Seven months. Two measurement appointments. Two failed installations. Damage to my door frame. Incomplete project. This wasn't a complicated custom job. It was storm doors with a clearly disclosed build-out requirement from the beginning. The pattern here isn't a mistake, it's systemic incompetence between sales, measurement, and installation. I will be hiring an actual professional to finish the job. If you value your time, your home, and basic project management competence, do not use Lowe's installation services.

very helpful service yesterday. they always have given me good advice=but the help from sue and…read moremike in paint dept was awesome,, thank you.

I have been here many times as a Bedford resident, and I have always found the staff to be very…read morefriendly, helpful, and knowledgeable. Highly recommended!