I used to use this place for oil changes and tire changes and stuff on my truck really trusted this…read moreplace cuz you know I never needed much work they worked on my other car done pretty good but you know I've never looked underneath to know anything so I've never been out I recommended them and everything. . I really thought they did good work. But I committed a friend and she said that they messed up her car and they just did an oil change she says that the oil was still dirty inside when she checked it and that it was all over her car like she was having an oil leak and they didn't put enough oil in it. Then I recommended my son before I found out that she had bad damage and they done in his brakes and his transmission and oil change and boy they just made a mess of everything and his brakes are worse now and he's just having a lot of issues with his car so I do not recommend this place due to the damages of these people have had probably if I've looked under my truck and stuff I would have seen the same damages. They leave your car greasy. They put oil all over the steering wheel and they don't keep the oil off their feet so if you don't have good floor mats it's all of your floor

While on a trip from San Antonio, TX my alternator failed (on a Sunday). By the time we got to a…read morehotel the alternator was seizing. I looked for a repair shop that night. Early Monday I called 84 Auto Shop and explained the situation. They said they could help me but the part was in Texarkana and it would take some time to the part. In the meantime we had the SUV towed to their place. Within 10-15 minutes the new alternator showed up. They had pulled the SUV in the bay and were taking the old alternator out. They put the new one in, tested it, done! The mechanic did a great job and the price I paid was what they estimated. I recommend this shop.

I absolutely love the customer service here. So helpful and wonderful people. Cody in services is…read morethe absolute best. Helped me do an oil change and was extremely considerate, even went above and beyond doing a wash for my car.

Took care of my daddy's van and now that it's mine he's the mechanic of…read more choice. It's obvious this garage does tip-top work because of the cars in his lot waiting to be serviced. Twenty people can't be wrong if they've brought their vehicles for these knowledgeable auto repair folks to fix. My van is a 1997 and they track down the rebuilt or salvage parts needed to get my beloved Chevy back on the road. Thanks to all the staff and bless you, Mr. Pate.

I was on a long road trip and my 18 yr old car started making a loud screeching noise. I stopped in…read moreTexarkana for lunch and asked some locals for a good auto shop. I did not want to go to the dealership because I feel like the dealership would have just ripped me off. I was fortunate to find my way to Pate Automotive. They were friendly, they had the parts I needed, and I was back on the road in less than an hour! I highly recommend Pate Automotive!

Stopped in to have a noise checked out and it was nothing to worry about. They were honest and…read moredidn't charge me anything. I will definitely be back when it is time to get work done.

I had my brake pads changed last week. After leaving the shop my brakes were ok but after a mile or…read moreso my brakes FAILED AND I RAN A STOP SIGN AND WAS ALMOST SIDE SWIPED. I called the shop and was told a manager would call me back to discuss and no one called me since. it's been 9 days

The group of guys at this dealership are great! My family has bought numerous vehicles from them,…read morethey service them all and have never had any issues. Thanks Coleman Cheverlet for the great service. Mark Spriggs

Took my car in that I had bought 3 months prior for an oil change and they told me I needed to…read morereplace an air filter for $65. So even if you get free oil changes they will do their best to charge you money.

I came in to see how much it would be to fix a minor issue with my car. They took it in and fixed…read moreup my car for free in a short period of time. Great staff, really appreciate it!

So here is the deal, I stopped by for a repair job to my rear fender on my truck . I explained to…read morehim the insurance company had already settled with me and i would be paying him cash for the repair. He quickly wanted to see the insurance paperwork on what they had paid me for. He would not even give me any kind of estimate without seeing what they paid me for.After asking him a 3 rd time he refused to give me the estimate . Which told me he wanted to charge me for every penny of the check i had received.On top of all that ,the insurance company told me if there were any more repairs needed after i took it to a shop they would be glad to pay more. So after 4 stops i choice kemp brothers.

Absolutely the worst experience ever!!! First off, they were…read morevery unfriendly and rude. Second, acted like I should've known all about mufflers ( and talked to me like I was stupid). Thirdly and finally, they broke my emergency brake cable, and he acted like, no big deal. And when I said something about it, he told us to leave before he called the law on us.. Call the law on me??? You just broke my stuff??? Are you serious??? Still trying to decide if I should call the law about him breaking my emergency brake cable.. Absolutely ridiculous and unbelievable!!! Trust me, do not do business with these people!!!!!

Thought I was going to need a hole new muffler and pipes but all I needed was a weld , love the…read morehonesty and they treat you like family

I was traveling from the Dallas area to Memphis when my vehicle broke down. I looked up auto…read morerepair shops in Texarkana and found this one. I had my vehicle towed here. It was about 3:30 in the afternoon when the tow truck got me to the shop, they immediately took it in and started to work to diagnose the problem. After some time, Travis came over and talked to me about what was going on with my vehicle and he told me that with his diagnostic equipment he really couldn't properly diagnose the problem and recommended that i take it to the Honda dealership. He told me that they could try to guess and keep changing parts but he felt it needed a proper diagnosis. I had to wait for someone to come pick me up and they wouldn't be getting there until after the shop closed but all of the guys told me it wasn't a problem and that I could wait inside and someone would stay until my ride got there. If you are looking for an honest and friendly auto repair shop in Texarkana, I can not recommend this place enough! It's hard to find an honest auto repair shop anymore .

Each time you bring your vehicle in for a service, the mechanic and front desk sales person will…read moretell you that there are additional repairs that need immediate attention. If they can't find anything mechanically wrong with the vehicle they will try to up sale you on two tires. Goodyear/Cooper, please address this issue with your team and provide a better service to your patrons.