Just be warned... you'll love your shower glass. Michael, Jason, and Aric were awesome to work with and had great bedside manner. My first touch point on a Friday afternoon was Jason who was very knowledgeable about types of glass and even though he was going out on vacation, he assured me Michael would pick up the project if I shot them an email with my door specs. Michael and I went back and forth on the details including creating a finger hole cut out for the shower. He took the time to explain the various shower coatings and why fabricators may mix glass and coatings from different manufacturers. Then Aric (the owner) came over for the final measurements and we were able to change specs in the moment based on his expertise. The door was ~36"x90" 1/2" Ultraclear glass that took about a week and we were able to schedule within a week. The team steered us right and the outcome is spectacular. Support local Berkeley business, you won't regret it. read more

The installer of our new showers recommended Wilson Glass. We were given a quote within days of making contact. And the glass doors fabrication took days instead of weeks! The installers showed up at the time expected. They quietly and professionally installed and adjusted the glass doors. We are very satisfied with the doors and the service from Wilson Glass. read more

We initially found Aric and Wilson Glass through our contractor when remodeling for our bathrooms. They did custom glass enclosures for our bath tubs. So far we are happy with the glass doors and are certain that Wilson Glass will help address questions and issues if we have any. We also used them for window pane replacements, and they did a great job. The only tip for fellow yelpers is that, they seem more reachable over phone than emails. So try calling! read more

We had a broken mirror pane in a piece of hanging artwork that Wilson Glass fixed at a reasonable price and minimal hassle. I dropped it off and it was ready in an hour. Hard to find great service like this- they are amazing! read more

Wilson Glass - Back of broken mirrored window, which Wilson repaired quickly and reasonably. - Glass & Mirrors Near Me - Berkeley, California

They would not work on bathroom glass door that needed to be replaced and one that was loose. They said the due to liability issues. They must not need business. Very disappointed. I spoke with two other companies and they have no issues with this. read more

Aric and Michael did a fantastic job on an intricate installation on our display area in our living room. Wilson Glass has done work for us in the past and has always been on time and within budget. This job took much longer than anticipated but it came out great. There was a bit of a discrepancy from the initial bid but Aric was extremely fair and accommodating. I would highly recommend these guys for frameless shower doors too. They are a family business that cares about customer service. read more

Wilson Glass - Mirrored display area with intricate cut outs - Glass & Mirrors Near Me - Berkeley, California

They came through , did a good job with both product and installation and were there when they were scheduled to be on the job site . The shower door looks AMAZING! read more

We needed to replace some glass shower door edge trim and Jason knew exactly what would work best. He was professional, efficient, and nice... while that sounds normal, those simple & admirable traits are hard to find these days so I'm grateful to have Jason and Wilson Glass as a resource. I will happily return when I need more things or when I want to do a remodel. read more

I purchased a new desk for my vanity area and wanted to get a 40" x 20" piece of tempered glass to protect the desktop - no frills (like padded feet) necessary. I got quotes from a number of different vendors around the Bay Area and found a huge amount of difference. Wilson Glass quoted me one of the lowest prices at about $90 and others quoted me up to $200 and beyond. I went with Wilson Glass for both the price and reviews and I wasn't disappointed; during a short holiday week between Christmas and New Years, they were able to get my piece of glass completed in four business days. read more

I'm an architect and I've worked with many glass dealers. I've used Wilson Glass a couple of times now and been disappointed both times. Rather grumpy service, even when spending a lot of money. I had to repeatedly call to ask for a promised proposal. When I finally got the proposal, it seemed really high, but my client was still interested in moving forward. I ended up contacting the manufacturer to ask a question, and when they heard the details of my proposal, they were aghast. Wilson had marked it up close to 100% and added some false shipping and crating charges. Wilson evidently hadn't even gotten a real price from the manufacturer and had just given me an inflated price. I'll never go there again, even though their showroom is handy. read more

Great working with Aric, got me what I asked for, excellent work, very professional, attention to details, quick response. will use them for all my glass needs. read more

Wilson Glass - Wilson Glass installed a bi-folding shower door, only a few have and install them, thank you Aric and Michael. - Glass & Mirrors Near Me - Berkeley, California

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Wilson Glass installed seamless glass on our large deck overlooking the Golden Gate Bridge. The new system replaced our vertical wood connecters and made it seem that there was actually no surface at all protecting the deck. It is stunning!! The best part about using Wilson is that they came back to make a minor repair and notified us that they thought the "shoe" holding the glass should have longer bolts to ensure the stability. They came and replaced them at no charge. Only a Company with great integrity and leadership would take an action like this. By the way we had competitive bids before proceeding with the job and Wilson was the low bidder. read more

My wife & I engaged Wilson Glass for a small job (2 bathroom mirrors). The fellow who came out to take measurements (?Jason) didn't seem to believe in wearing a mask, which we thought was a bit inconsiderate. In contrast, Ken & Aaron who later did the actual installation were correctly masked from the start, very courteous, careful (e.g., in applying silicone caulking to seal the mirror edge from water intrusion) & efficient. They were great ambassadors for the business, & we'd very gladly have them back again for any future projects! read more

It's been another week and I still don't have my glass. This was a $3500 order. I was told it would take 4 days and were now coming up on a month. I just keep getting told wait a little longer. I'm gonna loose it. Update again: still no answers on when this will be delivered. read more

My contractor suggested I call Wilson Glass for my shower enclosure. SO GLAD THEY DID! Wilson was prompt at getting my quote, scheduling my measurement and getting installed. The installers gave me good ideas for shelving and Kim worked within my budget. This experience was painless, high quality, friendly and GREAT service. Their attention to detail was excellent. I look forward to using them again AND telling my contacts. read more

I am happy with my recent experience with Wilson Glass. I ordered a custom size mirror for a bathroom remodeling project, and two glass shelves for a display cabinet. The mirror was done in one day as promised, and the glass shelves came a few days later as scheduled. The items were cut right and looked great. I was pleasantly surprised when the final price came in less than the estimated price, and definitely less than 3 other glass places I got quotes from. The personality of the staff is more laid back for sure, but my experience was positive. I would do business with them again. read more

I've used WG for a couple of our home projects and have been continually impressed. Not just with their expertise and advice, but with their product, customer service and aftercare. I'm not sure how the unhappy reviewers concluded that their customer service was lacking,... I had the complete opposite experience: WG has always been friendly and responsive. Looking at those unsatisfied reviewer a little closer, you'll notice all they've done is moan on Yelp. Shame. Keep up the good work WG.! read more

We have ordered glass from them in the past and my husband has been extremely happy. The quality is high and the prices are reasonable. My recent project has been frustrating, The customer service has been horrible. I had to call a few times to get a quote. read more

Great! I wanted to get a custom piece of glass cut to go on top of some furniture I inherited from my grandparents. Aric at Wilson Glass was very willing and able to work with me to get me exactly what I wanted. They're also very casual. Great people, great work. read more

I had some nice tempered glassed panels created for a shelfing unit I have. Wilson Glass got the job done right, quick turn around time, good quality products supplied, and polite professional service. I am shopping here for sure for my next glass project and would highly recommend Wilson Glass. read more

This company might be really disorganized as a whole or it's just one person that is continuously bringing them down. Yelp follow up feels intimidating towards any customer with a critical review (which is understandable that there would be some after my experience). Hopefully they can learn from this and be a bit more organized. Timeline: I called for a glass order over the phone. They said they would send a receipt to my email. Never got the email but my credit card was charged (they have my phone number, too, but I never got a call either) I called a week later asking about the status since my card was charged but I still had no email. They didn't know when it would be finished but would call me back. Never got called back that day. Called the next day and I was told it it could be delivered the following day at 12. (I took a day off work to be here and paid a fee to have it delivered.) 12:30 comes by and no phone call. I call and they say they didn't know about the delivery. Now it will be after the week of Christmas because no one was around. Next delivery is scheduled for 11. Delivery day: I get a phone call at 9am that the delivery person is here. He drops the glass off, removed the square stickers but leaves big finger prints on the glass. I get this is a small company but I would have expected minimal customer service throughout the whole experience and the very least the glass wiped off after having it delivered. Currently I'm not impressed after multiple mistakes and most likely won't return again. At least they got the glass right... read more

Ordered 3 pieces of cabinet glass inserts and only 2 arrived. When I went back to pick up the 3rd piece, it was a totally different glass. Had to make another trip back to get the right piece. On the upside, prices seem reasonable. read more

Started out great. Wonderful communication with Vickie in the office and the measuring guy was prompt and polite. Their bid was within $5 of another contractor's and hundreds less than a couple of others. Because of their friendliness I decided to go with them. Vickie called back and said that, because of the glass size, they'd need to add $85 for a 3rd installer. Well...OK. (at this point, I should have checked back with the other low-price guy). Installation day and the 3rd guy sat in the truck on his phone the ENTIRE TIME of the install (25 minutes). The two installers held the glass while I nailed in the molding to hold it in place. Bottom line - Prompt, friendly service but watch out for them padding the bill. read more

I guess it is just one of those places - either you hate it or you love. I loved it. I found a glass panel through Wilsonglass website this morning, confirmed they have the right size over the phone and that was it. Fast, professional and very friendly. No one tried any up-sale or anything like that, just saved me at least three hundred. An hour layer Dave helped me to load this heavy 1/2" piece of glass into my station wagon. Thank you guys! The whole exercise was totally worth the trip over the Bay bridge. read more

Great product. Professional and friendly installation. A couple logistical mix-ups but, Aric was quick to respond. He understands and is sensitive to the customer's perspective. read more

I've had 2 shower glass enclosures made with Wilson Glass. The 2nd bathroom was a little more of a technical install, so I had a rep come out and take the measurements. They made the glass so perfect that it would only fit the way it was supposed too. Made my heart drop when the door didn't fit....... Just had to turn it around. Online phone customer service is friendly and patient, Thanks Vicky. They will get all of glass business from now on, and I'm telling all my friends. read more

Great work. Precise and professional. They take pride in their work and the outcome was great.

Great service on every level. I had mirrors installed for a restaurant in San Francisco. From the moment they answered the phone, Vicki was friendly, reliable and efficient. It was a rush job and I appreciated the timely responses and scheduling. Our installer, Jason, was the best! Very professional and detail oriented. Paying close attention to the project and what would work best aesthetically. We really enjoyed working with him. He go the job done right! I highly recommend this shop! read more

We recently used Wilson Glass for an interior glass railing installation and we are very happy with them and with our beautiful railing. Great communication and high quality service. read more

Impossibly poor service. We brought them an order SIX WEEKS AGO, and they never started on it, despite continual inquiries. We fired them - had no choice. read more

When I walked into their shop I was not having a good day. Our contractor was a nightmare so I decided to take care of the shower doors myself. The woman who helped me made it all very easy and clear (oh look, a pun!). Fast forward two weeks and I have glass doors on two stall showers. The workmen were quick, courteous, kept a clean job site. I'd hire these guys in a heart beat. read more

Aric came to the rescue. After some emails he was able to locate and send me the part i needed. Many thanks!

It's not often I write a review for a business like this. I guess the motivation for it, for me is that the building industry supply world seems, at times, to become increasingly "home depot" - ized, i.e., big businesses running big box stores with morons working the counter. It is always a pleasure doing business with the folks at Wilson glass. The people at the desk are real professionals who care about their work and posess real expert knowledge of the glass they are selling and are willing to educate the consumer. They don't try to sell you something ridiculous you don't need. They are straight shooters. I feel like every time I buy a piece of glass from them it winds up being cheaper than I expected, and with quick turn-around, and they are efficient and helpful about giving me cost estimates / bids for proposed projects that I may or may not be committed to buying. They also offer free delivery within a reasonable radius, which is great for a product that is, obviously, difficult to transport. read more

When Wilson installed glass for our new stall shower in late Nov 2015, they readily offered me a 'senior discount' when I asked about it. We saved $200 that way. The crew who installed the glass arrived on time and were pleasant, courteous, and efficient in doing the job. In early April 2016 my wife noticed that the vinyl wrap which held the door in place had torn a bit at the bottom. It was also shifting a little so as to make it hard to close the door tightly. I called to ask them what could be done about it. They sent someone out that very morning. The guy replaced the vinyl strip with another more solid one in less than 15 minutes. NO charge. And he offered to come back again if there were any other problems. read more

I needed bids for framelss and framed shower door glass. I called three companies claiming to serve Berkeley. One didn't answer the phone on a weekday. Of the two remaining, Wilson Glass (Josh responded) was head over heels better in every way than it's so-called competition. He came with equipment to evaluate the job, the other guy came empty-handed. He measured, advised, we discussed, and withing a few hours he emailed me a written bid with all the particulars. I took care of the order over the phone once we made our decision. Trouble-free. The other folks? The first appointment I accommodated the time "they had available" and then about two hours later they called to cancel. I had to wait three more days for the not very competent guy to come and look at the doorway and say, "Yeah, it looks pretty flat, we can give you a door." I had to loan him a tape measure. Then they called and left a message that I could call them back to get the estimate. Nothing in writing. Then they suggested I should come into the warehouse to look at catalogues to pick hinges. They wouldn't give me a price then either. I called back twice after that and in the end, they were over $150 more expensive than Wilson. When Wilson came to install, the same individual that evaluated the job for the bid came with another colleague and the job was done expertly. I couldn't be more pleased. read more

Oh my god, this business is the best. My original quote was higher than what I paid!! I was given awesome customer service by people who were very personnable and easy to talk to. I broke a mirror (beveled edge - 2 layer old 80's mirror) in a hotel. They quoted me a reasonable dollar amount for replacement. The next conversation, they quoted me even lower. My mirror was done on time and they held on to it for me for an extra 3 days. When I came down to pick up the mirror (no car) they hand-scraped off the broken glass (top layer) and re-applied the new piece of glass for me. Such nice people. No complaining, teamwork and lots of extra support (rebuilding mirror) done for FREE. I don't like these negative reviews, this business is excellent and I'd always use it for small projects, etc. Wilson glass is excellent!! I sent Wilson Glass referrals and have no idea why my last nice article was removed. They did a great job! read more

06/25/2012 Wilson Glass in Berkeley provides excellent discounts on window glass, decorative glass, specialty glass, cut glass, frosted glass, mirrors, beveled mirrors and household glass. Wilson Glass in Berkeley CA also installs glass and mirrors. Wilson Glass in Berkeley is a glass cutting superstore with value prices, discounts on special projects and superior customer service. Wilson Glass is where you should shop for small and large projects in regards to cut glass. I broke a mirror in the place where I pay rent. It was an accident. At the time that I broke the mirror, I had little time, patience or money. I contacted Wilson Glass in Berkeley after calling a couple of other places. The initial quote was higher than I paid, ultimately. They discounted my final piece of glass. I got very lucky working with Wilson Glass. I was surprised at the offered discount, personalized customer support experience through email, telephone and in person. They personally took time to email back and forth and spoke to me over the phone. They offered to have my glass cut for me in a period of three business days. I sent in a photo of the glass that I cracked and was offered a discount over the phone of over 40%. They didn't charge me to replace the piece of glass that I cracked and were nice enough to help me on the spot when I walked into the building. They didn't complain or present an attitude. They guy who helped me knew what he was doing and framed this artists' piece of glass for me at no additional charge. He expertly removed one piece of glass from a bottom piece of glass without cracking the glass and didn't damage a thing. I think that he may have cut his finger doing my work. He even offered me a ride back when the job was finished because I don't have a car and the framed mirror is quite large. Aric helped me, initially. My email was transferred to Josh who was patient over the phone and through email. He treated my glass with a sense of urgency and prioritized the task. My small piece of glass mattered to him. He held the glass for me for a few extra days as I was late and had promised to be there on a day when I couldn't make it. I wasn't contacted about my glass still hanging out on a shelf somewhere taking up room. I couldn't have asked for better! Wilson Glass in Berkeley was the best customer support experience that I have had in years. They were nice and calm and professional. It was so nice that I told a person who interviewed me about the experience when asked what customer service means to me. For a job that seems like it should have cost $250 (what I feared I would have to pay to replace the glass), I ended up paying only $60! I'm not saying that it will always work that way, but I got lucky! Wilson Glass for Customer Support! Wilson Glass for your Mirrors and your Doors! Wilson Glass is in Berkeley. If you need Glass, drive on over to Murray St. in Berkeley! I had no idea people could put so much time and effort forth at cutting just one piece of glass for just some mirror. I am so IMPRESSED! GO WILSON GLASS! Wilson Glass has CLASS! read more

Wilson Glass installed a frameless shower door for us. I am very satisfied as it looks beautiful! It turned out exactly as I had hoped. They were recommended by the contractor who tiled our bathroom. read more

Wilson Glass made a custom shower door for my bathroom remodel and did an excellent job. Even better was their service, and when a small leak developed they returned until it was completely taken care of. read more

I received a bid from Wilson Glass for mirrors and glass for a remodel. Their pricing was competitive but the follow-through was awful that I did not go through with them. They made commitments they did not deliver. When I brought it to their attention they turned into my fault. Not good customer service. And in this economic climate I would think businesses would want to put their best foot forward. read more