They just opened up the Purcellville Office, which is more convenient for me. I had an appointment with Dr. Shah, who was very caring and professional. After some other tests, I went back for an upper endoscopy, which was completely painless and over quickly! Best Dr visit I have had in a long time! read more

Went in for a " routine " and "preventive care" colonoscopy in December 2025 with Dr Baig . The care I received was great but the issue I have is that a preventive procedure turned into a diagnostic procedure when they found polyps and because I had been found with previous (non cancerous) polyps in my initial colonoscopy 3 years ago. Due to the diagnostic coding my insurance ( Anthem) did not cover procedure and I paid out of pocket. Just be cautious and ask questions up front about whether your procedure will be coded preventive care or diagnostic . Definitely know for next time . Email from Winchester Gastro Associates: (Unfortunately, this procedure cannot be build as a preventative screening, due to a history of polpys. If a polyp is removed or abnormal tissue is found during a screening, future colonoscopies (surveillance) become diagnostic, even if the patient feels fine, because the time interval for follow-up shortens. A screening colonoscopy becomes diagnostic when the physician finds and removes a polyp, takes a tissue sample (biopsy), or identifies an abnormality that requires further investigation during the procedure. While it begins as a preventive, routine check, it converts to a diagnostic procedure for billing purposes once a, medical condition is discovered that needs treatment or analysis. We do offer payment plans with no interest if this is something you would like to set up, I would be happy to help. I hope this information helps.) read more

The surly doctor who didn't really listen to me and did not ask appropriate questions when prescribing a med to me (like, do you have kidney disease before prescribing something that would help destroy my kidney) wasn't quite enough for me to walk away from this place. The final straw was the 2.5 days it took to get someone to return my call after that same 2.5 days of calling, and calling, and calling and having nobody pick up the phone. If you have the patience and willingness to put in multiple calls and wait for days for get a call back and deal with a doctor who has a higher ego than most, then walk right through those doors. Otherwise, there are other gastroenterology offices in the area. read more

Dr. Ayoola is a great gastroenterologist. He is so patient with me even though I continually ask many many questions. I think he is great and I am glad he is my doctor. Lynn Haney read more

I had a colonoscopy recently with Dr. Sears at Winchester Gastroenterology. Everything went great and I was treated very well. Highly recommend this practice. read more

Winchester Gastroenterology Associates - Dr Sears - Gastroenterologist Near Me - Winchester, Virginia

From my first visit with Joanna Myers to my Upper Endoscopy with Dr. Sears, everything went smoothly. The office was responsive to phone calls, and I never had any issues. All the staff I interacted were friendly, competent and a pleasure to meet. Dr. Sears has a great bedside manner and does top-notch work. The nursing staff was so friendly and took great care of me. Everyone took time to explain the procedure and to answer any questions I had. I am happy to say the procedure was a great success. I highly recommend WCA. read more

I had an appoint over a year ago. When I went the doctor told me that there was nothing they could do for me that my problem wasn't GI, they added I had no insurance. Like I didn't already know this. I always pay my bills! I was upset because my regular physician felt this was where the trouble was. Low and behold after a year of suffering and a heart attack because if this underlying condition I come to find out that my gallbladder is no longer functioning and hasn't been for a while. Brilliant! Thank you Winchester Gastroenterology for now I have medical bills out of this world. You couldn't allow me to just pay for my needed gallbladder surgery. I have spent over $10,000 trying to figure out the problem since you told my physician it wasn't GI. You people are pathetic! read more

My first visit with Nick, their PA was hopeful. He seemed quite knowledgeable. The practice is clean and the staff seems friendly.

I have an issue and needed quick attention. Even though when you call you may be relegated to a answering machine, they quickly responded. I want to thank Winchester Gastro and an obviously very busy Dr Kitchin for seeing me quickly. The staff were kind and attentive, I felt at ease the whole time. Everyone should chill out with poor reviews, we got to remember what were going thru with this Pandemic, and the issues it brings with it. I highly recommend Winchester Gastro. read more

Dr. Sears was great, and so were the people he worked with. My only issue is with the billing department. They sent the bill to Medicare instead of my primary insurance and even after repeated calls and putting correct information on back of bill (were it says put corrected insurance information) still they would not correct. So now I have to come out of pocket and pay, have to send the bill to my primary care insurance myself. I had another medical bill that went to Medicare instead of my primary insurance and the people at their office took care of that right away. I don't have trust in the billing office there any more. read more

I was a patient over 10 years ago and was well pleased with my care, having had two bowel resections. I wish I could say I was pleased with my current care. I was shocked at the poor interoffice communication. My wife and I ended up having to call big blue to get authorization for an MRI as well as schedule it ourselves. We were given conflicting information and were informed that an order for medication was being called in...it wasn't. I called the office manager , who, to her.credit, called me back but condensendingly spoke to me about MY lack of communication. This was after I clearly stated who told us what. Unfortunately this is the only GI practice in Winchester. So options are limited. Make sure you take good notes, or better yet, record. read more

Today I was scheduled for a telemedicine follow up from a procedure. I hadn't heard anything from them and at this point it was 8 min till my appt. I tried calling 4 x before actually getting a recording. Finally the 5th time I got the recording listened to all the prompts then selected 2 for scheduling/rescheduling a appt. No answer I left a vm stating I had a apt but hadn't received any instructions or links to please call me. Hung up waited a few moments and called back again. Selected 2 and left another vm! Hung up waited a few min by then it's almost 20 min past my appt. So I decided to call AGAIN and dial 1 for the drs line. I finally got a person!! Who after checking states my appt would need to be rescheduled. They tried calling me 3x! Wait WHAT! Check your vm you'll discover I called before my appt even started! Not happy at all! I DONOT recommend Winchester Gastro Associates! read more

This review is about their communication/administrative abilities only. They are terrible. They never answer the phone and usually don't respond to voice messages or messages posted through their website. There are obviously senior management problems in this area as well, since there are so many negative reviews of their deficiencies in this area on yelp and other sites, and these have been ongoing for quite a while. Conversely, and in fairness, my gastroenterologist, Dr. Shih, is excellent in all respects. read more

I have a gastrointestinal illness that causes me to vomit every time I eat and to have major stomach problems. I scheduled an appointment with my gastroenterologist at Winchester Gastroentrology two months ago and was supposed to go to the appointment this morning but I told them I was going to be about 15 minutes late and they said that was unacceptable and that I shouldn't bother coming. I tried to explain to them how sick I've been and that I even threw up this morning before I left for my appointment but they didn't care. read more

This review is for their customer service only. The drs, nurse, PA's are great other than them telling me my heartburn issue is due to weight yet other family members are stick thin and have bad heartburn issues so it's not just the weight but that's fine. Their receptionists/making an appointment suck. I would give them less than 1 star if I could. The first time I tried to make an appointment, I had a hard time getting anyone to call me back and now that the dr wants me to do another test, I'm having an even harder time getting a call back. When I checked out from my follow up, they couldn't schedule the appointment and said his receptionist would call me that day or the next day. Well she never called so I finally called and never got a return call so then I emailed and the next day she replied saying she called but no one answered and she was unable to leave a voicemail because my mailbox was full. My phone was on and right next to me the whole time in hopes that I would get a call and it never rung, there were no missed calls, and no voicemails and my voicemail isn't full, I don't save voicemails so she either called a wrong number or didn't call at all. I'm guessing she didn't call at all. And her email said she would try to call in the afternoon and never did because again my phone was on and right next to me hoping someone, anyone would call. And I called again the afternoon she said she would try and still no callback. Very poor customer service. Once I get this last test done with the dr, I'm going to find another gi practice and hope they have better customer service. read more

I was very disappointed in my visit with Dr. Sears. He recommended a colonoscopy before discussing results of tests I had already had. He didn't even look at the records sent by my primary doc. His examination of me included listening to my heart and briefly feeling my stomach while I was sitting in a chair. The only bright spots of my visit were the check in and check out personnel. They were personable and efficient. read more

I had my 7th colonoscopy with Dr. Nemec in October '20 and all went well. Good instructions, good pre-procedure personnel, good procedure, and a successful visit. The anesthesia didn't give the hangover experience of the past. All in all, for what it was, I had a positive experience. Yep, it's the Prep! read more

Would really like to see more access to Physicians. When you call there is a huge push to see the mid level. If my Primary Care Physician cant figure me out I would like to see someone with more expertise than her. read more

Impossible to get a hold of these people. I've been trying to get in contact with them for a whole month already, every time I call I get taken to voicemail. Be it early morning, midday or closing time, they never answer. I tried shooting them an email, and instead of replying back they call me mid day during work. Called them back an hour later, no answer. Looks like I'll take my business up to Fairfax. read more

I was seen at this practice by Dr. Sears for a severe colitis flareup which would not resolve. I found him to be very responsive and persistent in looking for a cause and especially for a treatment that worked. He stuck with it for close to a year, and when none of the usual treatments worked longterm, he used out of the box thinking to find a solution. The office staff is always pleasant and helpful, and I have never had a long wait once I arrive at the office. I admit It's sometimes hard to get an appointment, but when I was acute they got me in quickly. read more

I am 56 years of age and have family history of colon cancer.A co-worker recommended this facility and i have eight years of fantastic care from this team.DR.Nemic and team made me feel like they care and are on my side.Two other places i have been did not perform as well at all.One medical facility i could write a story about but bottom line ,no proceedure got done when there was no clear reason.I was on the table preped and ready then they said meds wernt working.They are rookies.Dr,Nemic is a pro.I am going to drive ten hours and pay out of pocket for his srvices.He clears my worries.Those of you who are unhappy ,are most likely unhappy all the time.All my life i have had the best treatment and i wont stop now. read more

If I could add more stars, I would. This practice was one of the best I have been to. I had terrible GI issues and it was getting pretty bad to the point I needed someone as fast as I could. I tried all GI doctors in Loudoun and no one could see me for months...the others would not take my insurance. I called Winchester Gastroenterology and told them my issues. They had me come in the next day! I saw Heather Cummings and she was very thorough in testing me that day...blood, stool, liver scan and a complete medical history. I was set up for an EDG and Colonoscopy the next Monday with Dr. Shih who was very pleasant as well as the Anestheoligist Dr. Smothers. They calmed my fears and completed the tests needed. That Friday they gave me a CT scan...all within two weeks. I have never been to a practice that was so "together" as this one. The front staff were so nice and did their best to accommodate everything I needed in such a short time. The nurses were just as pleasant and easy to talk to. I am sorry if there were people who may have had a problem with this practice because I saw and experienced just the opposite. If you need a great Gastroenterology practice, don't hesitate to contact them. I live in Leesburg but will only go to Winchester Gastroenterology from now on. Thank you all so much for taking care of me and treating me with the utmost respect. read more

If I could rate a zero I would. That is what my life was worth to Dr Shih. I was at WMC and had an endoscopy and a colonoscopy. The most basica two things in gastro.. Well, I woke up with what felt like an elephant on my chest. I was vomiting profusely and kept telling anyone who would listen that I could not breathe. I had had surgery earlier in the year, a much more complicated procedure, and many other surgeries in the past, I knew what a normal recovery feels like. NO ONE could be bothered to put a stethoscope up to my chest and hear the vomit in my lungs. Dr Shih already had her purse and was ready to go, said she'd order me some Zofran and I should go home and rest ( die ) in my own bed. By the time I got home my lips were blue, and I was spiking a fever. Shocker I was admitted BACK into the hospital with aspiration Pneumonia, and DR SHIHS office still billed me even though WMC wrote my stay off as their liability, I never even got a " glad we didn't suceed in killing you" call/letter from Winc Gas, just a BILL. Literally, Dr Shih never even listened to my chest as I was gasping for air in front of her and vomiting, they sent me out of the hospital in resp distress and violent vomiting. Go up the road to Leesburg, where you will be given much better care. Every statement written here is true. I was almost killed by this practice, and WMC. WMC at least admitted fault and apologized and paid my bill for the many days of care I was touch and go read more

I'm glad to see that I'm not the only one unhappy at the poor standard of service provided by this shambles of an outfit. I had urgent endoscopy procedures done for my achalasia last year and unbeknownst to me they had not pre-certified the work done for insurance purposes nor obtained clearance for the use of Botox as being of medical necessity. The result of this is that I've been hit with medical bills in excess of $6,500.00 that I will never be able to pay off. Appeals to Dr. Gardiner and a complaint to the hospital administrator have gone unanswered. I had to cancel the colonoscopy I had arranged as they failed to provide me with any details for insurance clearance, in case I was hit with $1000s more in bills. Yet they still write to me saying they have been unsuccessful in earlier attempts to contact me to arrange the colonoscopy! I have never seen such incompetence in any organization and will never use them again, nor recommend them to others. Stay well clear! read more

The other comments are accurate, the office and scheduling process is chaos, random, self-serving, hapless, and hopeless. Trying to schedule a follow-up is impossible. Office scheduling process is chaos and a never ending loop in that it might take a month or two. You will be frustrated and hostile before it is over. Go elsewhere. Dr. Nemec is great and very competent but it makes little difference if you cant get a follow-up procedure. read more

So sorry to have to post this, but something is dreadfully broken here. There is a big problem when you call and say you are a patient of a doctor, and have been for years, but the office manager and staff argue with you and tell you no, you aren't. I had copies of my records, but they all said "oh no." It felt like I had entered the twilight zone. So sick, so scared. I was coughing up significant amounts of blood, but they were too busy to see me for a week, and that would have been with a PA. My physician called me back and scheduled an emergency scope the following day, but he was upset with "how I treated his staff." Seriously? Then he told me that his staff tries to "protect him". Dear Lord....then who protects your patients? I have always adored this physician, but the rigors are showing. He mentioned 12 hour work days. I worked two jobs most of my life and made a pittance to what a physician would make. (yes, I have advanced degrees) The office manager is the most hateful person I have ever encountered. To my doctors credit, he said he had NO idea why I was told that he wasn't my physician, but no apology. I was the bad guy in his eyes. He is usually logical and kind. Either way, it got ugly and I feel like something has changed. The doctor patient trust is broken. I am still devastated over it all. So sad. read more