The data provided as 5 G minus is so useless that is better have 3 G instead, service goes out…read moreeveryday everywhere specially in Idaho, save yourself stress and money and just go for T Mobil is way more reliable.

I went to the Verizon store on Regal on the South Hill in Spokane with a complicated problem…read morerelated to both of my email accounts. I had worked on resolving my problem for 3 days using AI, to no resolution. Don listened to my issues, sympathized and started problem solving. Then, he brought Joe into the problem solving. I had actually purchased my phone from Joe and knew he had navigations in his brain that I never will. Joe and Don solved my tangled-up email problems with knowledge, humor, and goodwill. I am so grateful to both of them. When I got home, I switched from my phone to my laptop. All of the problem solving transferred perfectly to my laptop device. Absolutely, a 5 + 5 STAR experience.

I recently switched from Charter/Spectrum to TDS in hopes that I would have positive experience. In…read morethe 3 months that I have been a customer there have been at least 3 outages. The current outage has lasted more than 12 hours. For remote employees this is crippling. Then I try to obtain an update via their chat service and after waiting some 20 minutes for an agent and entering my account information no less than 3 times the agent "Fatuma" loses patience with me because of how long my response took to compose, a total of 3 minutes and they disconnected me from the chat and ended the communication. So I try again and get through only to learn they cannot even tell me an estimated time for restoration let alone the reason for the outage. As a 20 year veteran of building fiber networks for ISP's if I ever gave such a lame excuse to one of my customers they would conclude business with me the next day. Nor would I ever accept that as a reasonable explanation from one of my upstream providers if it was offered. When an upstream provider for TDS has an outage TDS receives compensation for the downtime. Do you know what end customers will receive if TDS or one of their upstream providers fails to meet their service agreement? Nothing. I will be switching providers as soon as possible. When failures happen like this in terrestrial networks it is due to fire, negligence or catastrophic reasons and TDS should be transparent with their customers. This isn't a marine route in the Peugeot Sound with multiple breaks and the marine fiber crews are working night and day in stormy weather to restore service. Perhaps TDS should look at a more robust infrastructure and a network topology that lends itself to redundancy with all of the A-CAM grants funded by American taxpayers, instead of fast tracking poor designs that are prone to failure leaving the very people that not only subscribe to their services, but also helped fund the infrastructure that they rely on for work, business and entertainment

We have had TDS for 6 months we signed up with a set rate…read more Are bill has constantly gone up and with out notice. They request payments before it's due. As well as Our service is constantly glitching and slowing down! Not a company I recommend

Xfinity's customer service sucks. You cannot talk to a real person when you have issues with your…read moreTV or internet. If you DO get a person they put you through circles of things you've already tried at least twice. Additionally their AI chat, goes in circles, can't compute CUSTOMER SERVICE, and won't connect you to a real person. I am sorry I ever selected Xfinity due to their LACK of customer service.

Absolutely the worst cable and internet service ever. And thanks for increasing my rates every 4…read moremonths or so. Never again!

I literally want to find the headquarters of Xfinity and head, butt every single person in that…read moreoffice. i've been trying for four months to get my Wi-Fi figured out. They kept charging me, but I wasn't getting Wi-Fi and I finally had to cancel my payment to them monthly. These people suck the hairs off my balls! I hope they die from breast, cancer, male and female fuck you I hate you peace out.

Xfinity is a joke. i was paying $100 for the last 2 years then the last 2 months it went all the…read moreway to $170 with no warning no anything. the absolute worst customer service I have had. I work for a phone company and when we make changes to our WiFi or service we always give out a text message at least 3 times to let the customers know.

Saber Broadband has been amazing! I have always been given clear information and prompt service. It…read morestarted with the sales guy come to my door in Deer Park where internet is next to impossible to get. He was very professional and answered my questions. I later spoke with Al at their office and went over plans and my options and he was very forthcoming with information and very professional. Our tech was also very kind, respectful of our property and knowledgeable. The installation was quick and clean, and the tech was patient with me while i checked to ensure all our devices were working. We did loose internet recently, but the next day I called for some help, my call was answered quickly by Janet....I believe. She was professional and have clear instructions on what to do( we also messed with the router and made things a little worse) but she identified the issue (power outage at the tower) we rebooted the router signal from the tower to the router and everything was fixed. They have been great!! I would highly recommend!!

Friendly and quick service. Very proficient in all Apple products. Cost is competitive, given that…read moreApple product services normally are astronomical. Highly recommend anyone that has a Apple issue to check these guys out.

From the owner: * Computer Repair / Upgrades * Virus / Spyware Removal…read more* Mobile Phone Repair * iPad / iPod / Tablet Repair * Data Backup / Recovery * Internet Service * Website Development * Server Administration * In Store / On Site IT Services

Worst internet connection EVER!. Customer service is non existent. Calls from my family never came…read morethrough when my mom passed away. It was a complete disaster. They charged me high fees for zero coverage. There's a reason their ratings are so horrible. I'm with Intermax and service is MUCH better. They actually pick up their calls.

Absolutely horrible service, horrible customer service, continual outages, they put holes in my…read moreroof with their equipment after having an agreement of no nails, screws or anything else that would put holes, had to have a roofer come out to repair after several nasty emails from Adrian calling me names literally tons of emails showing their lack of professionalism. They blame the customer for their non stop errors, there is plenty of HONEST internet providers to use without having to deal with alters. Save yourself the headache of continual outages and rude customer service as you can see others have the same complaints.