I had a pleasant! I felt greeted from the time I got in. Clean atmosphere, multiple dining venues on site and in walking distance to local markets and restaurants. I will say ASU was on spring break and the area was pretty quiet for this hotel nestled at the end of campus. Highly recommend. read more

When you have a hotel with terrible leadership and a nasty, loud and obnoxious woman who runs the front desk -- you can count on having a terrible stay. The staff is unpolished, rude and disrespectful. I'd rather sleep in my car than stay at this "Holiday Inn Express" disguised as an Omni branded hotel. Frankly, it is time for the Omni franchise agreement to be revoked, as this place is just an awful ghetto mess! read more

I really enjoyed my stay here. The hotel is beautiful. The front desk gave us some kind of coupon that can be used on a free beverage. I used it on coconut water and a glass of house red wine. Customer service in all areas of the hotel was fantastic as well. I had breakfast at Neighborhood Services and even stopped by the pool in the evening (too hot during the day- 110 degrees outside). On check-out day, I had to kill 2 hours so I worked and lounged in the lobby. There are at least 2 seats that I know of that have outlets nearby in case you need to get some work done. read more

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We stayed here on our short trip to Phoenix. Nice hotel, great on site amenities, and nice design. Would stay again. I do wish they had longer operation hours for their rooftop bar.. read more

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Stayed here during a work thing for a week. The room was clean and the air conditioning was fantastic (iykyk). I felt paid parking was a bit expensive and it was difficult to find other parking options around the hotel. Lots of coffee shop, restaurants, and some shopping within walking distance. ASU is nearby so there is some noise on the weekends from nearby Mill Ave. Overall, a comfortable stay. read more

Omni Tempe Hotel - ASU - View of the mountains from the room - Venues & Event Spaces Near Me - Tempe, Arizona

Loved this hotel! The vibes and the location. The staff was so friendly and loved that the resort had 2 different restaurants and bars including Lucero a rooftop bar. Our room was so cozy and clean and good size with great views. The pool was also clean and had staff attending at the bar.10/10 recommend staying here if you're in Tempe. read more

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This hotel is actually really nice. I loved the location and it was super clean and the decor was unique in the rooms. I enjoyed a cold coffee in the lobby which was delicious and the check in staff was pleasant. Pool area is gorgeous and they even passed out free popsicles just for being there. Unfortunately a BIG issue that I had was the parking situation. I was traveling from out of state and called the hotel about a week before to ask how parking was handled. They told me it was $40 valet or self park for $18 in the same structure that the valets use which is about a block away. I used this information to budget and plan accordingly. The parking of $18 vs $40 makes a difference to whether I rent a car vs just uber everywhere. I thinking ok I can park for $18 book my car and set off on my trip. The parking structure isn't directly attached to the hotel but I find it and ask the parking attendant via video call if this was the proper structure for hotel parking and how do I get in out privileges. He confirms it is and I can enter/exit through north side of the structure. Great I think, I'm in the right spot. At this point in the trip I have had 2 people of authority confirm the $18 self park. Later that evening I am ready to go to dinner and try to exit the "north side" as I'm told and it's totally blocked off. I call the attendant again because obviously I'm not going to pay each time I enter and exit the structure. This new attendant tells me there's no in out privileges? The only option would be to valet. Fine time to tell me this. Please note this is the third person within the Omni/parking structure I've spoken with. I get them to lift the arm for free and when i return to hotel in person front desk says my only option was to use valet. Aside from the bait and switch the valet was terribly slow( not because of the workers but because there were just too many ppl utilizing the service). I could have walked to get my car myself in half the time I had to wait for valet. I cannot recommend this hotel due to the parking situation. A self park with key swipe is industry standard, I've stayed at enough hotels to know this. Forcing visitors to use valet is scammy. read more

A deeply uncomfortable and disappointing experience at Omni Tempe I am currently staying at the Omni Hotel in Tempe, Arizona, and tonight I experienced one of the most uncomfortable and insulting dining experiences I have ever had at a hotel. I went to the restaurant inside the hotel and was greeted by the host. The first question I was asked was whether I was staying at the hotel. I said yes. She then walked me all the way to the back of the restaurant, despite there being plenty of open tables toward the front. I did ask if I could sit toward the front, and she did accommodate my request and moved me. Shortly afterward, the woman who appeared to be my server came over to pour my water. Before asking how I was doing or welcoming me, her first question was, again, whether I was staying at the hotel. I said yes. She then asked, "Well, what are you doing here?" I was taken aback. I reluctantly answered, "For work." She responded, "Oh, okay," and then asked if I was ready to order. At that point, the entire interaction felt extremely uncomfortable and insulting. I was sitting next to two white couples, and I couldn't help but wonder whether they were being questioned about whether they belonged at the hotel, whether they were guests, and what they were doing there. I want to be fair and acknowledge that the host did move me when I asked. However, the repeated questioning and the overall tone of the interactions made me feel singled out and unwelcome. I cannot know what was in anyone's mind, but the way I was treated made me feel as though I was being singled out because I am Black. Regardless of intent, the impact was deeply uncomfortable. I ultimately could not bring myself to eat there. I got up and left. As I was leaving, I saw the host and the server talking together. I approached them and told them directly that I had felt extremely uncomfortable and unwelcome. The response I received was essentially, "Okay, great. Thank you. Have a good evening." There was no attempt to understand what had happened, apologize, or address my concern. I then asked to speak with a manager. A gentleman told me he would get the manager. He returned and said, "I'm sorry, I forgot. I'm the acting manager. She stepped away." At that point, I decided to leave rather than continue the situation. I do intend to speak with management tomorrow because this deserves to be addressed. I am not someone who looks for reasons to be offended, and I understand that people can ask questions for legitimate reasons. But there is a difference between a normal guest-service interaction and repeatedly making someone feel as though they need to explain why they are there. I was a paying hotel guest. I belonged there. I should never have been made to feel otherwise. This was not simply poor service. It was an experience that made me question whether I was being treated differently because of the color of my skin. No guest should leave a hotel restaurant feeling like they were being questioned about whether they belonged there. Omni Hotels & Resorts -- I sincerely hope this is taken seriously, that the employees involved are spoken to, and that no other guest has to walk into your restaurant and leave feeling the way I did tonight. DO BETTER. read more

Wonderful 4-day stay. Clean, well-appointed, comfortable and spacious rooms, amazing 15th floor view. Very accommodating front desk staff. The main floor restaurant served delicious food - especially the airline chicken and wedge salad. The main floor bar was energetic and staffed by friendly employees (especially Sarah!). Roof top bar was amazing with indoor/outdoor seating. Full food menu too. Very well stocked coffee/snack/drink shop. Good location - easy walk to several restaurants. My only complaint was that the shower water was soft, and it took extra time to remove soap film. read more

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While I personally haven't stayed at the Omni Tempe Hotel, I have visited it many times for events and to visit friends from out of town who were staying there. I have been impressed by the professionalism of the staff, the layout of the very nice rooms, the way the ballroom works for large events, and the various restaurants and bars in the hotel. I have enjoyed food and drinks and views of the area from Lucero, the rooftop bar, and also from the Neighborhood Service Bar + Restaurant (on the first floor). I certainly recommend this as a great hotel to stay at if you are visiting Tempe or better yet, ASU, which is right nearby. The Omni Tempe Hotel at ASU offers personalized service, modern comforts, and luxurious amenities. The hotel is considered a AAA Four Diamond awarded hotel. It is right across the street from the revitalized downtown area of Tempe known as the Mill Avenue District. They have a fitness center featuring state of the art equipment, there are in-room Get Fit Kits available, and scenic hiking and walking trails near the hotel. Some guest services include a business center, full service restaurant, laundry and dry-cleaning services, a shoe shining service, WiFi, concierge, express check-in and check-out, self-parking and valet, and even an Omni Kids Crew. Rooms have many accessibility features. There are some great perks for ASU Sun Devils, alumni, and their families including up to 20% off stays, waived destination fees, special promotions and lobby activations throughout the year. There are discounts also available on the Omni Tempe Hotel - ASU page and also on their own hotel website (https://www.omnihotels.com/hotels/tempe-asu). You can also join the Select Guest Loyalty Program. From the first stay, you get a welcome beverage, earn free nights with each stay, and get free deluxe Wi-Fi. It's certainly a great new hotel for Sun Devils and visitors to Tempe to stay at any time! read more

Paid $120 for a Cabana for two and was not given water not fruit platter with paid day pass. Was questioned for day pass and treated like we were trespassing. Never going back. read more

My family and I stayed at the Omni Tempe Hotel - ASU for my fiancé and I's graduation. The location is super close to campus, the staff was super friendly, food was great and the rooms were nice. We had some issues with our room when we first checked in but they immediately upgraded us. The whole hotel is decked out in ASU spirit which was really fun. We all had a really great time and were very happy with our experience. Thank you for making our graduation and my families first trip to AZ a wonderful experience! read more

Omni Tempe Hotel - ASU - Venues & Event Spaces Near Me - Tempe, Arizona

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As a birthday gift I sent my wife out of town to visit family. I felt like it would be a nice gesture if I could have some kind of gift, or expression delivered to her on her actual birthday. To see if this was possible I made contact with first Jayla, and second Bianca- both of which had outstanding customer service. I like the fact that both asked extensive questions to determine if I should have access to current guest lists- as a father and husband that was plus. I've never been to AZ, therefore as you could imagine I'm not too familiar with the area, nor the different service options. Jayla was helpful in not only giving me some options but also offering viable suggestions to accommodate my wife's birthday wishes. After solidifying my plans with payment I came into contact with Bianca. I don't think the two were in contact with one another but Bianca's service was great as well. She had me verify important information about the reservations, she confirmed that the gift was delivered and even discussed various ways to surprise my wife. My wife got the gift and loved it! In addition to that her stay at the Omni was amazing. Overall, the stay, & customer experience at the Omni was top tier. Thanks again Jayla and Bianca I couldn't have done that without you. read more

Stayed for two nights and enjoyed the convenience of walking along Mill Ave and University Drive which is in proximity to ASU. Had dinner at Lucero Rooftop Restaurant but it was raining. Enjoyed the birria empanadas. Wish they had it as an entree. The airline chicken was great and dessert portions were just right. Coffee and pastries at Library Rules were perfect to start the morning and the Gym was great to work it off after a long day. It was chilly for late Fall but we'll definitely be back to try the pool. read more

So, I have a niece, and she is the absolute coolest, most fun person. She's my mini-me (well, technically my sister's mini-me, but I am also my sister's mini-me? My niece looks like the fourth daughter.) Anyways, I wanted to give her an experience for her 12th birthday. I also wanted to start a new tradition because we love ourselves a good tradition! Immediately, I thought a slumber party would be so fun, but like, elevated. A hotel room! I chose the Omni at ASU because we all work there and my niece is super proud of her mom. I decided to get a Mountain View room. They asked if I wanted to join the club, and so I did. It prompted me to tell them if I was celebrating or had any requests. I asked if they could put us on a higher floor for maximum impact and print out some pictures for her birthday with a note from me to be in the room when we arrived. (Someone had done that for me once in my 20s, and I remember feeling extra special.) When we checked in, they let us know we had been upgraded to a suite, we were high up, the photos were beautifully printed on a poster, and she freaked, just absolutely beaming! There are two bathrooms! There's a huge soaking tub! We had a living room with a tv and the bedroom was huge! The decor was so charming. We took pictures at every sitting area. The views were stunning! Then! About ten minutes after we arrived, room service arrived with a birthday cake and Shirley temples! We lounged in the robes and hooked up the tv to my phone so we could stream easily! We decided to check out the rooftop restaurant. My niece said this is so fancy--I kind of wish they had a grilled cheese, though. I asked the server, and he said the chef would be happy to make her an offer menu grilled cheese. We tried the blueberry lemonade mocktail and the burrata plate. Everything was excellent. Before we left, they brought her a delicious flourless chocolate dessert. You guys, at this point, we feel like royalty. The rest of the evening was bubble baths, skincare, nails, background tv, and silly Tik Tok filters. Honestly, it was really a birthday gift for both of us. It's Libra season, baby! We had the best time, and I am so happy that I chose Omni for our new tradition! They couldn't have treated us any better! It was literal perfection. I even had to take a few days to like come back down to Earth, but my niece and I cannot stop talking about how wonderful it was and how we can't wait for next year--and how we should probably just start celebrating half birthdays, too. I cannot recommend the Omni at ASU more! read more

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After an extremely busy July and with my upcoming birthday, I treated myself to a staycation at the beautiful Omni hotel in downtown Tempe. I had stayed at the Omni in San Diego years ago and I remember it being a gorgeous hotel, so thought I'd give this one a try! Tons of positives: All staff have been very friendly during my stay. The room was very clean and also adorable! The hotel is conveniently located near restaurants and nightlife (if that's your thing!). There wasn't a lot going on the night I stayed since school doesn't start for another week or so, so it was incredibly quiet (perfect for me!) A few noteworthy things: The hotel entrance is on the west side of the building, only off of Mill Avenue directly. There is no self parking. The ice machines on each floor don't work but they will bring a bucket to your room if you call the front desk. read more

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We loved the great service here! From the valet to the front desk! We loved our lunch and breakfast. The room had cute ASU touches that we loved. The rooftop bar was the negative part. The service there was awful. We wanted chocolate martinis and they said they couldn't do them. read more

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This hotel opened in April 2023. It was a total ghost town. This review is for one overnight hotel stay and several visits to the rooftop pool w/ daybed service, and the NHS restaurant inside the hotel, from May-September of 2023 I had nothing but excellent experiences at all of the mentioned places inside the hotel. The pool and pool service were amazing, especially the server with the red hair. She was so kind & accommodating every time I visited. The pool became my secret escape last summer. My only feedback is the daybeds need a better shading solution. Especially in the dead of summer. I've had breakfast a couple of times at the NHS restaurant and it was always fresh and prepared well. read more

Omni Tempe Hotel - ASU - Venues & Event Spaces Near Me - Tempe, Arizona

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I've been here now a couple of times now to meet colleagues for a drink or attend a conference. The lobby is nice, and plenty of places to sit and staff have been helpful and welcoming. There is an on-site restaurant and ate here once with a colleague. She had a soup, and I had a soda. Good place for business meetings. I had to valet my car today as there wasn't another option for parking on site at the hotel, which I find odd. It's not that I have an issue with this system per se, but I just don't want strangers in my car, so I didn't really enjoy the valet part of this experience. The attendant was very nice and helpful, I just can't stand valet. The conference was on the second floor of the hotel, and the room we were in was set up strangely. It's a rectangle shaped room, and the speaking stage was on the long length of the room, so people sitting at both ends of the rectangle really couldn't see the speakers. The other option would be to put the speakers' stage on the short length of the room and just have more rows of seating, which might have worked out nicer. Bathrooms were clean, and while I couldn't stay for the reception right after the sessions, the setup looked very nice, and even with Mexican style singers and their voices were beautiful. This hotel has prime real estate and right on the ASU campus. It's a nice classy place. I have a feeling I'll be here often, which isn't a bad thing. Some oddities to the hotel, but I guess that's what gives it charm. read more

This was our first time staying at the Omni and it was awful. I am going to start with maid service. We opted not to have our room cleaned but called down to the front desk for clean towels. The towels never arrived at the room. The second issue is the lobby area was not clean. I went to sit down in a seating area facing the windows and it looked like someone dropped a glass of wine on the rug. The tables in the lobby had garbage on them and I never saw any cleaning staff the entire three days we were there. The last issue is the one that bothered me the most. Both the downstairs and upstairs bars were extremely understaffed. There was one bartender working each bar and maybe one other person helping. I went up to Lucero and ordered a Cosmo. We waited twenty-five minutes to order and it was the worst $19.00 Cosmo I have ever had. The bartender was completely overwhelmed by herself. In the process of trying to quickly make the drinks she dropped something and glass shattered across the bar. She just kept going which I give her credit for but she should have had help. After we got back to our room I called the bar and spoke with Marvis who is the bar manager. I explained the situation and Marvis was great. He brought a bottle of champagne to the room which was incredibly nice. I put the blame for the situation squarely on the General Manager of the Omni. You are responsible for ensuring adequate staffing and you are setting up your staff for failure. Do better. read more

Staff and hotel are amazing! Pool area amazing, staff was amazing! Hotel is close to everything including the airport. read more

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Kateri at library rules is amazing at making drinks and has great customer service:) thankyou for making a great dirty chai! read more

Omni Tempe Hotel - ASU - Venues & Event Spaces Near Me - Tempe, Arizona

This is probably the nicest hotel I've ever stayed at! Everything was top tier. The decor from the lobby to the rooms were polished and extremely well appointed. All staff I interested with were kind and professional. The location was the best-- right across from CVS and walking distance to almost everything else I needed. In a well lit, walkable area. Several restaurants in the hotel was a nice perk too. An elevated experience. 5 stars all around--I wish I could've stayed longer!! Thank you! read more

I quickly fell in love with the Omni Tempe Hotel ASU. This new hotel is beautiful, conveniently located, and lots of amenities that made it a joy to stay here. The room was large and comfortable. Sure, the bathtub is a bit small but I appreciate that they have a bathtub! I was very impressed how quiet it was. I never heard any neighbors if I had any. I really liked the decor as well. The bedside tables looked like pieces of antique luggage on stands. The wet bar beside the counter had a lot of character with just enough ASU flair. It had a modern flair but was still very cozy. The staff was delightful. Everywhere I went everyone was so friendly. The software that they use for valet services is the best I have seen. I never waited for my car. It was always waiting for me by the time I got downstairs. When the website says the car is ready it indeed is ready. Those gentlemen really helped me out while I was in town as I never was late for work. For the business traveler I very much appreciated my time here. I appreciated the restful nights and the hospitality the hotel showed. I will return! read more

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Omni Tempe Staycation: Relaxing Desert Escape The Omni Tempe Hotel at ASU offers a perfect getaway for a staycation in the heart of Tempe. Of note is Lucero, the rooftop bar and restaurant which is one of the most beautiful rooftop bars in Phoenix. The Sunsets here are unparalleled. Here's a breakdown of what you can expect: Luxurious Accommodations: Spacious and beautifully designed rooms with a cool desert aesthetic Comfortable beds featuring Serta pillow top mattresses and pacific coast double down pillows Suites featuring walk in showers and oval garden tubs. Stunning views of the city from upper floors, both from the bedroom and bath Poolside Paradise: The 3rd floor pool deck offers cushioned daybeds or cabanas for a relaxing escape. Savor refreshing cocktails and poolside southwest inspired snacks from the Salt + Gila Pool Bar. Culinary Delights: Enjoy innovative dining experiences at Lucero rooftop bar and restaurant as well as Neighborhood Services, offering regional and southwestern cuisine Enjoy Omni's signature coffee, Stance, at the lobby coffee and wine bar Salt+Gila pool bar features southwest favorites like guacamole and salsa and quesadillas Tempe at Your Doorstep: Explore downtown Tempe with its quirky shops and restaurants. ASU campus is nearby, offering cultural attractions Take advantage of the hotel's "Park, Stay & Play" package for a complete staycation experience offering complimentary valet and a $75 dining credit Omni Tempe Hotel provides a luxurious and relaxing Southwest inspired escape for a staycation. The rooftop pool, luxurious accommodations, delicious food and rooftop bar offering the most beautiful sunset views in Arizona, make it a perfect place to unwind and recharge. Tips: Check the Omni Tempe website for special offers and packages, like their current promotion with bonus credits and kid-friendly deals read more

Omni Tempe Hotel - ASU - Walnut old fashioned at neighborhood services - Venues & Event Spaces Near Me - Tempe, Arizona

Great cocktails def worth the price... I didn't try to food but it all looked really good and it's the best look over Tempe (: If you park across the street make sure you pay and put correct license plate! They will ticket you. read more

Was here for a two day stay. The hotel is very modern and quiet as hotels should be. We had two rooms and the decor was very well put together. Ill be mentioning the noise level a lot as the rooms were very quiet and could not hear any of the other patrons. We visited the pool and it was a small pool but I was very nice and put together with a view to the west. We caught a sunset. Our rooms faced north onto University, to the north, and let me tell you there is a night life and you can definitely hear it. The noise really came from traffic that was driving by or waiting for the lights to change. Parking is valet only which was a bit pricey so we decide to park off site actions the street adjacent to the jack n the box. I was really worried about leaving my vehicle there but I was parked for to days and nothing happened to it. Overall I would stay here again but ask for a room that does. It face the street. read more

Love the decor and atmosphere here. Very clean, the bed is so comfortable and I enjoyed lounging in the big oversized robe. We had an amazing view on the 9th floor. Got to enjoy the pool and bar, very classy. NS had a delicious ribeye steak we enjoyed the room service for dinner. Lucero has the most amazing view, wow!!! We enjoyed some late night cocktails. Would stay again and again. read more

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Conference started on the weekend ran through the holiday into the work week... well worth working on my days off! The hotel was beautiful and accommodated the conference better than I've experienced in the past. Food was actually really good! Room was beautiful and accommodated my boyfriend who flew in for business as well. Ended our work time with DMC... yup! From Run DMC! I even did the 6am hike up the Butte! lol read more

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I stayed at this hotel for 3 nights, which makes me pretty comfortable with my review . . . which is awesome. I mean there are always a few things that could be better, but this was one of the quietest hotels I've ever stayed in (though note it was during exam week at ASU -- maybe it gets loud during the rest of the year), with large, well-lit rooms, comfortable beds (pillows on the edge of comfortable -- I do wish there was a foam pillow offered), and a very clean and well-designed bathroom (and it had a makeup mirror which always gets extra bonus points in my reviews). The staff was incredibly helpful and literally anticipated what we needed, even going the extra mile to provide us with a service we said we didn't need but they could tell we really did and so did it anyway. The food was excellent for a hotel (and maybe even good for a non-hotel). I ate at the restaurant one morning and the avocado toast was very good, and I was at a conference with a catered lunch that was also excellent. The gym is well-appointed but could be larger given the size of the hotel -- it was pretty crowded at 6 am. Location also great -- restaurants, pharmacy, and a Whole Foods within a few blocks. No need for a car! read more

What a beautiful hotel. Service from the valet to the front desk was spectacular. Beautiful and relaxing lobby. The room was everything we enjoy in quality. Water and ice at the end of the hall is a great idea, why isn't this standard practice! Lastly, we loved the pool on a hot late October afternoon. Thank you ASU! read more

Omni Tempe Hotel - ASU - ASU Alum enjoying the hotel - Venues & Event Spaces Near Me - Tempe, Arizona

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Not biased. These people treat their employees wonderful The concierge is 5 star and the front desk is amazing.. read more

Omni Tempe Hotel - ASU - Werkin - Venues & Event Spaces Near Me - Tempe, Arizona

Do not leave anything of value in your room. I have never had the use a hotel safe in my life, but now I know why they are there. Because some staff are not trustworthy and the Omni has obviously hired at least one. So sad. read more

Very dog friendly and beautiful hotel with a roof top bar and dog play area. I will always stay here when in town.

Beautiful hotel in a great location. Staff are friendly and customer service is top priority. The keep the common areas very clean. Great place to stay. read more

This place sucks. Horrible service even for a new hotel that should be much better. Staff in the restaurant especially the bar are the worst. They stand around and talk while you're waiting for food, drinks, etc etc. apart from that, the hotel isn't nice enough to warrant thing price. The service is too awful read more

Here's the updated one: Subject: Disheartening Dining Experience and Discrimination at Omni Hotel Omni Hotel Management, I am writing to express my profound disappointment with the dining experience my family and I had at your restaurant on February 21, 2024, at 7:30 PM. We were in town to celebrate a momentous occasion--the 25th birthday of my niece and it was the first visit to the Phoenix metro area for some of the ladies!As black women and women of color, we had eagerly anticipated our visit to Omni, hoping for a welcoming and inclusive environment that reflected the values of diversity and equality. However, from the moment we arrived, we encountered a series of distressing incidents that left us feeling marginalized and discriminated against. We weren't even seated; we had to seat ourselves. Despite our efforts, the hostess never returned with the menus she promised to bring. It took our waiter an additional 10 minutes just to bring menus to our table. Throughout our time in the restaurant, we felt as though we were being judged based on the color of our skin, rather than being treated with the respect and dignity that every guest deserves. Our server's demeanor was marked by indifference and rudeness exacerbating our sense of discomfort and unwelcome. Not only were our drinks delayed and our food cold and tasteless, but we also felt ignored and dismissed when we attempted to address these issues. It became painfully clear that implicit bias and prejudiced attitudes were at play, tarnishing what should have been a joyous celebration of my daughter's milestone birthday. In today's climate, where conversations about racial inequality and social justice are more urgent than ever, it is imperative that establishments like Omni Hotel actively work to create a culture of inclusivity and acceptance. Merely paying lip service to diversity is not enough; tangible actions must be taken to dismantle systemic barriers and foster an environment where all individuals are treated with dignity and respect, regardless of their race or ethnicity. We left a review on the hotel's website detailing our experience and expressing our disappointment. Rest assured, Omni will not be receiving our patronage again. It is disheartening that in this day and age, we still have to contend with such blatant discrimination and prejudice. However, we remain hopeful that by speaking out against injustice and holding establishments accountable for their actions, we can effect positive change and pave the way for a more inclusive and equitable future. read more

Housekeeping never cleaned our room And we called twice about a party next door and no response from front desk read more

We stayed at the Omni Tempe after our wedding before flying out early the next morning. Special shoutout to Brenda, Kevin, Ihab, and the valet team. Beautiful rooms. Lucero has amazing food. Overall, service and experience were amazing. read more

Used Resort Pass to visit the pool, Front Desk was friendly and helpful, lobby was immaculate. The pool was sparkly and clean, there is no hot tub (I should've known this because of Resort Pass) which was not huge deal. Chairs are comfortable. Bar employees are friendly, food menu looks good might try it next time if the kitchen is open. Valet was kinda a mess, took forever to get our car, the kid running it was like the Dwight Schrute of Valet's, wasn't friendly to co-worker's, wasn't friendly too us and had he been paying attention we would've paid before our car was brought around instead of having confusion and us wait longer because he didn't have us pay. Also the Valet charges an extra charge on top of the $20 that they don't bother to mention when you park, sooo not a fan of the valet service but everything else was nice. read more