I had a pleasant! I felt greeted from the time I got in. Clean atmosphere, multiple dining venues on site and in walking distance to local markets and restaurants. I will say ASU was on spring break and the area was pretty quiet for this hotel nestled at the end of campus. Highly recommend. read more

When you have a hotel with terrible leadership and a nasty, loud and obnoxious woman who runs the front desk -- you can count on having a terrible stay. The staff is unpolished, rude and disrespectful. I'd rather sleep in my car than stay at this "Holiday Inn Express" disguised as an Omni branded hotel. Frankly, it is time for the Omni franchise agreement to be revoked, as this place is just an awful ghetto mess! read more

While I personally haven't stayed at the Omni Tempe Hotel, I have visited it many times for events and to visit friends from out of town who were staying there. I have been impressed by the professionalism of the staff, the layout of the very nice rooms, the way the ballroom works for large events, and the various restaurants and bars in the hotel. I have enjoyed food and drinks and views of the area from Lucero, the rooftop bar, and also from the Neighborhood Service Bar + Restaurant (on the first floor). I certainly recommend this as a great hotel to stay at if you are visiting Tempe or better yet, ASU, which is right nearby. The Omni Tempe Hotel at ASU offers personalized service, modern comforts, and luxurious amenities. The hotel is considered a AAA Four Diamond awarded hotel. It is right across the street from the revitalized downtown area of Tempe known as the Mill Avenue District. They have a fitness center featuring state of the art equipment, there are in-room Get Fit Kits available, and scenic hiking and walking trails near the hotel. Some guest services include a business center, full service restaurant, laundry and dry-cleaning services, a shoe shining service, WiFi, concierge, express check-in and check-out, self-parking and valet, and even an Omni Kids Crew. Rooms have many accessibility features. There are some great perks for ASU Sun Devils, alumni, and their families including up to 20% off stays, waived destination fees, special promotions and lobby activations throughout the year. There are discounts also available on the Omni Tempe Hotel - ASU page and also on their own hotel website (https://www.omnihotels.com/hotels/tempe-asu). You can also join the Select Guest Loyalty Program. From the first stay, you get a welcome beverage, earn free nights with each stay, and get free deluxe Wi-Fi. It's certainly a great new hotel for Sun Devils and visitors to Tempe to stay at any time! read more

Loved this hotel! The vibes and the location. The staff was so friendly and loved that the resort had 2 different restaurants and bars including Lucero a rooftop bar. Our room was so cozy and clean and good size with great views. The pool was also clean and had staff attending at the bar.10/10 recommend staying here if you're in Tempe. read more

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Wonderful 4-day stay. Clean, well-appointed, comfortable and spacious rooms, amazing 15th floor view. Very accommodating front desk staff. The main floor restaurant served delicious food - especially the airline chicken and wedge salad. The main floor bar was energetic and staffed by friendly employees (especially Sarah!). Roof top bar was amazing with indoor/outdoor seating. Full food menu too. Very well stocked coffee/snack/drink shop. Good location - easy walk to several restaurants. My only complaint was that the shower water was soft, and it took extra time to remove soap film. read more

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My family and I stayed at the Omni Tempe Hotel - ASU for my fiancé and I's graduation. The location is super close to campus, the staff was super friendly, food was great and the rooms were nice. We had some issues with our room when we first checked in but they immediately upgraded us. The whole hotel is decked out in ASU spirit which was really fun. We all had a really great time and were very happy with our experience. Thank you for making our graduation and my families first trip to AZ a wonderful experience! read more

Omni Tempe Hotel - ASU - Venues & Event Spaces Near Me - Tempe, Arizona

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This was our first time staying at the Omni and it was awful. I am going to start with maid service. We opted not to have our room cleaned but called down to the front desk for clean towels. The towels never arrived at the room. The second issue is the lobby area was not clean. I went to sit down in a seating area facing the windows and it looked like someone dropped a glass of wine on the rug. The tables in the lobby had garbage on them and I never saw any cleaning staff the entire three days we were there. The last issue is the one that bothered me the most. Both the downstairs and upstairs bars were extremely understaffed. There was one bartender working each bar and maybe one other person helping. I went up to Lucero and ordered a Cosmo. We waited twenty-five minutes to order and it was the worst $19.00 Cosmo I have ever had. The bartender was completely overwhelmed by herself. In the process of trying to quickly make the drinks she dropped something and glass shattered across the bar. She just kept going which I give her credit for but she should have had help. After we got back to our room I called the bar and spoke with Marvis who is the bar manager. I explained the situation and Marvis was great. He brought a bottle of champagne to the room which was incredibly nice. I put the blame for the situation squarely on the General Manager of the Omni. You are responsible for ensuring adequate staffing and you are setting up your staff for failure. Do better. read more

Stayed for two nights and enjoyed the convenience of walking along Mill Ave and University Drive which is in proximity to ASU. Had dinner at Lucero Rooftop Restaurant but it was raining. Enjoyed the birria empanadas. Wish they had it as an entree. The airline chicken was great and dessert portions were just right. Coffee and pastries at Library Rules were perfect to start the morning and the Gym was great to work it off after a long day. It was chilly for late Fall but we'll definitely be back to try the pool. read more

So, I have a niece, and she is the absolute coolest, most fun person. She's my mini-me (well, technically my sister's mini-me, but I am also my sister's mini-me? My niece looks like the fourth daughter.) Anyways, I wanted to give her an experience for her 12th birthday. I also wanted to start a new tradition because we love ourselves a good tradition! Immediately, I thought a slumber party would be so fun, but like, elevated. A hotel room! I chose the Omni at ASU because we all work there and my niece is super proud of her mom. I decided to get a Mountain View room. They asked if I wanted to join the club, and so I did. It prompted me to tell them if I was celebrating or had any requests. I asked if they could put us on a higher floor for maximum impact and print out some pictures for her birthday with a note from me to be in the room when we arrived. (Someone had done that for me once in my 20s, and I remember feeling extra special.) When we checked in, they let us know we had been upgraded to a suite, we were high up, the photos were beautifully printed on a poster, and she freaked, just absolutely beaming! There are two bathrooms! There's a huge soaking tub! We had a living room with a tv and the bedroom was huge! The decor was so charming. We took pictures at every sitting area. The views were stunning! Then! About ten minutes after we arrived, room service arrived with a birthday cake and Shirley temples! We lounged in the robes and hooked up the tv to my phone so we could stream easily! We decided to check out the rooftop restaurant. My niece said this is so fancy--I kind of wish they had a grilled cheese, though. I asked the server, and he said the chef would be happy to make her an offer menu grilled cheese. We tried the blueberry lemonade mocktail and the burrata plate. Everything was excellent. Before we left, they brought her a delicious flourless chocolate dessert. You guys, at this point, we feel like royalty. The rest of the evening was bubble baths, skincare, nails, background tv, and silly Tik Tok filters. Honestly, it was really a birthday gift for both of us. It's Libra season, baby! We had the best time, and I am so happy that I chose Omni for our new tradition! They couldn't have treated us any better! It was literal perfection. I even had to take a few days to like come back down to Earth, but my niece and I cannot stop talking about how wonderful it was and how we can't wait for next year--and how we should probably just start celebrating half birthdays, too. I cannot recommend the Omni at ASU more! read more

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After an extremely busy July and with my upcoming birthday, I treated myself to a staycation at the beautiful Omni hotel in downtown Tempe. I had stayed at the Omni in San Diego years ago and I remember it being a gorgeous hotel, so thought I'd give this one a try! Tons of positives: All staff have been very friendly during my stay. The room was very clean and also adorable! The hotel is conveniently located near restaurants and nightlife (if that's your thing!). There wasn't a lot going on the night I stayed since school doesn't start for another week or so, so it was incredibly quiet (perfect for me!) A few noteworthy things: The hotel entrance is on the west side of the building, only off of Mill Avenue directly. There is no self parking. The ice machines on each floor don't work but they will bring a bucket to your room if you call the front desk. read more

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We loved the great service here! From the valet to the front desk! We loved our lunch and breakfast. The room had cute ASU touches that we loved. The rooftop bar was the negative part. The service there was awful. We wanted chocolate martinis and they said they couldn't do them. read more

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Kateri at library rules is amazing at making drinks and has great customer service:) thankyou for making a great dirty chai! read more

Omni Tempe Hotel - ASU - Venues & Event Spaces Near Me - Tempe, Arizona

I've been here now a couple of times now to meet colleagues for a drink or attend a conference. The lobby is nice, and plenty of places to sit and staff have been helpful and welcoming. There is an on-site restaurant and ate here once with a colleague. She had a soup, and I had a soda. Good place for business meetings. I had to valet my car today as there wasn't another option for parking on site at the hotel, which I find odd. It's not that I have an issue with this system per se, but I just don't want strangers in my car, so I didn't really enjoy the valet part of this experience. The attendant was very nice and helpful, I just can't stand valet. The conference was on the second floor of the hotel, and the room we were in was set up strangely. It's a rectangle shaped room, and the speaking stage was on the long length of the room, so people sitting at both ends of the rectangle really couldn't see the speakers. The other option would be to put the speakers' stage on the short length of the room and just have more rows of seating, which might have worked out nicer. Bathrooms were clean, and while I couldn't stay for the reception right after the sessions, the setup looked very nice, and even with Mexican style singers and their voices were beautiful. This hotel has prime real estate and right on the ASU campus. It's a nice classy place. I have a feeling I'll be here often, which isn't a bad thing. Some oddities to the hotel, but I guess that's what gives it charm. read more

This hotel opened in April 2023. It was a total ghost town. This review is for one overnight hotel stay and several visits to the rooftop pool w/ daybed service, and the NHS restaurant inside the hotel, from May-September of 2023 I had nothing but excellent experiences at all of the mentioned places inside the hotel. The pool and pool service were amazing, especially the server with the red hair. She was so kind & accommodating every time I visited. The pool became my secret escape last summer. My only feedback is the daybeds need a better shading solution. Especially in the dead of summer. I've had breakfast a couple of times at the NHS restaurant and it was always fresh and prepared well. read more

Omni Tempe Hotel - ASU - Venues & Event Spaces Near Me - Tempe, Arizona

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This is probably the nicest hotel I've ever stayed at! Everything was top tier. The decor from the lobby to the rooms were polished and extremely well appointed. All staff I interested with were kind and professional. The location was the best-- right across from CVS and walking distance to almost everything else I needed. In a well lit, walkable area. Several restaurants in the hotel was a nice perk too. An elevated experience. 5 stars all around--I wish I could've stayed longer!! Thank you! read more

Staff and hotel are amazing! Pool area amazing, staff was amazing! Hotel is close to everything including the airport. read more

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I quickly fell in love with the Omni Tempe Hotel ASU. This new hotel is beautiful, conveniently located, and lots of amenities that made it a joy to stay here. The room was large and comfortable. Sure, the bathtub is a bit small but I appreciate that they have a bathtub! I was very impressed how quiet it was. I never heard any neighbors if I had any. I really liked the decor as well. The bedside tables looked like pieces of antique luggage on stands. The wet bar beside the counter had a lot of character with just enough ASU flair. It had a modern flair but was still very cozy. The staff was delightful. Everywhere I went everyone was so friendly. The software that they use for valet services is the best I have seen. I never waited for my car. It was always waiting for me by the time I got downstairs. When the website says the car is ready it indeed is ready. Those gentlemen really helped me out while I was in town as I never was late for work. For the business traveler I very much appreciated my time here. I appreciated the restful nights and the hospitality the hotel showed. I will return! read more

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Great cocktails def worth the price... I didn't try to food but it all looked really good and it's the best look over Tempe (: If you park across the street make sure you pay and put correct license plate! They will ticket you. read more

Was here for a two day stay. The hotel is very modern and quiet as hotels should be. We had two rooms and the decor was very well put together. Ill be mentioning the noise level a lot as the rooms were very quiet and could not hear any of the other patrons. We visited the pool and it was a small pool but I was very nice and put together with a view to the west. We caught a sunset. Our rooms faced north onto University, to the north, and let me tell you there is a night life and you can definitely hear it. The noise really came from traffic that was driving by or waiting for the lights to change. Parking is valet only which was a bit pricey so we decide to park off site actions the street adjacent to the jack n the box. I was really worried about leaving my vehicle there but I was parked for to days and nothing happened to it. Overall I would stay here again but ask for a room that does. It face the street. read more

Omni Tempe Staycation: Relaxing Desert Escape The Omni Tempe Hotel at ASU offers a perfect getaway for a staycation in the heart of Tempe. Of note is Lucero, the rooftop bar and restaurant which is one of the most beautiful rooftop bars in Phoenix. The Sunsets here are unparalleled. Here's a breakdown of what you can expect: Luxurious Accommodations: Spacious and beautifully designed rooms with a cool desert aesthetic Comfortable beds featuring Serta pillow top mattresses and pacific coast double down pillows Suites featuring walk in showers and oval garden tubs. Stunning views of the city from upper floors, both from the bedroom and bath Poolside Paradise: The 3rd floor pool deck offers cushioned daybeds or cabanas for a relaxing escape. Savor refreshing cocktails and poolside southwest inspired snacks from the Salt + Gila Pool Bar. Culinary Delights: Enjoy innovative dining experiences at Lucero rooftop bar and restaurant as well as Neighborhood Services, offering regional and southwestern cuisine Enjoy Omni's signature coffee, Stance, at the lobby coffee and wine bar Salt+Gila pool bar features southwest favorites like guacamole and salsa and quesadillas Tempe at Your Doorstep: Explore downtown Tempe with its quirky shops and restaurants. ASU campus is nearby, offering cultural attractions Take advantage of the hotel's "Park, Stay & Play" package for a complete staycation experience offering complimentary valet and a $75 dining credit Omni Tempe Hotel provides a luxurious and relaxing Southwest inspired escape for a staycation. The rooftop pool, luxurious accommodations, delicious food and rooftop bar offering the most beautiful sunset views in Arizona, make it a perfect place to unwind and recharge. Tips: Check the Omni Tempe website for special offers and packages, like their current promotion with bonus credits and kid-friendly deals read more

Omni Tempe Hotel - ASU - Walnut old fashioned at neighborhood services - Venues & Event Spaces Near Me - Tempe, Arizona

Conference started on the weekend ran through the holiday into the work week... well worth working on my days off! The hotel was beautiful and accommodated the conference better than I've experienced in the past. Food was actually really good! Room was beautiful and accommodated my boyfriend who flew in for business as well. Ended our work time with DMC... yup! From Run DMC! I even did the 6am hike up the Butte! lol read more

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Love the decor and atmosphere here. Very clean, the bed is so comfortable and I enjoyed lounging in the big oversized robe. We had an amazing view on the 9th floor. Got to enjoy the pool and bar, very classy. NS had a delicious ribeye steak we enjoyed the room service for dinner. Lucero has the most amazing view, wow!!! We enjoyed some late night cocktails. Would stay again and again. read more

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I stayed at this hotel for 3 nights, which makes me pretty comfortable with my review . . . which is awesome. I mean there are always a few things that could be better, but this was one of the quietest hotels I've ever stayed in (though note it was during exam week at ASU -- maybe it gets loud during the rest of the year), with large, well-lit rooms, comfortable beds (pillows on the edge of comfortable -- I do wish there was a foam pillow offered), and a very clean and well-designed bathroom (and it had a makeup mirror which always gets extra bonus points in my reviews). The staff was incredibly helpful and literally anticipated what we needed, even going the extra mile to provide us with a service we said we didn't need but they could tell we really did and so did it anyway. The food was excellent for a hotel (and maybe even good for a non-hotel). I ate at the restaurant one morning and the avocado toast was very good, and I was at a conference with a catered lunch that was also excellent. The gym is well-appointed but could be larger given the size of the hotel -- it was pretty crowded at 6 am. Location also great -- restaurants, pharmacy, and a Whole Foods within a few blocks. No need for a car! read more

What a beautiful hotel. Service from the valet to the front desk was spectacular. Beautiful and relaxing lobby. The room was everything we enjoy in quality. Water and ice at the end of the hall is a great idea, why isn't this standard practice! Lastly, we loved the pool on a hot late October afternoon. Thank you ASU! read more

Omni Tempe Hotel - ASU - ASU Alum enjoying the hotel - Venues & Event Spaces Near Me - Tempe, Arizona

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Do not leave anything of value in your room. I have never had the use a hotel safe in my life, but now I know why they are there. Because some staff are not trustworthy and the Omni has obviously hired at least one. So sad. read more

Not biased. These people treat their employees wonderful The concierge is 5 star and the front desk is amazing.. read more

Omni Tempe Hotel - ASU - Werkin - Venues & Event Spaces Near Me - Tempe, Arizona

This place sucks. Horrible service even for a new hotel that should be much better. Staff in the restaurant especially the bar are the worst. They stand around and talk while you're waiting for food, drinks, etc etc. apart from that, the hotel isn't nice enough to warrant thing price. The service is too awful read more

We stayed at the Omni Tempe after our wedding before flying out early the next morning. Special shoutout to Brenda, Kevin, Ihab, and the valet team. Beautiful rooms. Lucero has amazing food. Overall, service and experience were amazing. read more

Very dog friendly and beautiful hotel with a roof top bar and dog play area. I will always stay here when in town.

My friend and I always stop in here for brunch before we go to shows at Gammage... good food, nice staff, recommended

Beautiful hotel in a great location. Staff are friendly and customer service is top priority. The keep the common areas very clean. Great place to stay. read more

Here's the updated one: Subject: Disheartening Dining Experience and Discrimination at Omni Hotel Omni Hotel Management, I am writing to express my profound disappointment with the dining experience my family and I had at your restaurant on February 21, 2024, at 7:30 PM. We were in town to celebrate a momentous occasion--the 25th birthday of my niece and it was the first visit to the Phoenix metro area for some of the ladies!As black women and women of color, we had eagerly anticipated our visit to Omni, hoping for a welcoming and inclusive environment that reflected the values of diversity and equality. However, from the moment we arrived, we encountered a series of distressing incidents that left us feeling marginalized and discriminated against. We weren't even seated; we had to seat ourselves. Despite our efforts, the hostess never returned with the menus she promised to bring. It took our waiter an additional 10 minutes just to bring menus to our table. Throughout our time in the restaurant, we felt as though we were being judged based on the color of our skin, rather than being treated with the respect and dignity that every guest deserves. Our server's demeanor was marked by indifference and rudeness exacerbating our sense of discomfort and unwelcome. Not only were our drinks delayed and our food cold and tasteless, but we also felt ignored and dismissed when we attempted to address these issues. It became painfully clear that implicit bias and prejudiced attitudes were at play, tarnishing what should have been a joyous celebration of my daughter's milestone birthday. In today's climate, where conversations about racial inequality and social justice are more urgent than ever, it is imperative that establishments like Omni Hotel actively work to create a culture of inclusivity and acceptance. Merely paying lip service to diversity is not enough; tangible actions must be taken to dismantle systemic barriers and foster an environment where all individuals are treated with dignity and respect, regardless of their race or ethnicity. We left a review on the hotel's website detailing our experience and expressing our disappointment. Rest assured, Omni will not be receiving our patronage again. It is disheartening that in this day and age, we still have to contend with such blatant discrimination and prejudice. However, we remain hopeful that by speaking out against injustice and holding establishments accountable for their actions, we can effect positive change and pave the way for a more inclusive and equitable future. read more

Housekeeping never cleaned our room And we called twice about a party next door and no response from front desk read more

Very clean room, kind and accommodating front desk staff and comfy bed! If I need to return to Phoenix, I will definitely stay here again!

Used Resort Pass to visit the pool, Front Desk was friendly and helpful, lobby was immaculate. The pool was sparkly and clean, there is no hot tub (I should've known this because of Resort Pass) which was not huge deal. Chairs are comfortable. Bar employees are friendly, food menu looks good might try it next time if the kitchen is open. Valet was kinda a mess, took forever to get our car, the kid running it was like the Dwight Schrute of Valet's, wasn't friendly to co-worker's, wasn't friendly too us and had he been paying attention we would've paid before our car was brought around instead of having confusion and us wait longer because he didn't have us pay. Also the Valet charges an extra charge on top of the $20 that they don't bother to mention when you park, sooo not a fan of the valet service but everything else was nice. read more

This place is amazing you have to come here the view is so perfect such a big room and so many levels I recommend staying here if you want a nice sweet. The dining table is a ping pong table/dining table. The bathroom is very nice and what ever room your staying is will be awesome!! read more

Chose this location during our stay for a graduate for a week for its high rated reviews. Though during and after the stay, compared to other hotels and working in hotels, this hotel fell in a few categories. Hospitality - 4/5 - Employees are nice and helpful. If anything was unanswered, you'll just be on a brief hold to get an answer. Housekeeping - 3/5 - Attentive, only if you call for assistance or requests. Approx 10-15min wait for the items to arrive to your room. Downside, if you call for housekeeping service, they don't arrive when you ask, they seem to arrive during housekeeping hours only. I called for service around 10-11a. They didn't come til around 3-4. Best thing you can do is just leave the used towels and trash outside the room on the side and they'll pick it up. To replace the towels or anything else, call guest services. Security - 4/5 - Building seems safe and secure. In order to use the elevators, you'll need a guest keyboard to access the other floors. Only reason why it's a 4 was because the backdoor to the courtyard was inaccessible entering the building. Even with a keycard, the sensor was be lit Green, but the door wouldn't open. Cleanliness - 5/5 - overall the hotel is definitely clean and organized. Accessibility - 2/5 - limited microwaves. For a hotel, you have to request for a microwave for the room. But they only have a limited quantity. No vending machines. There's a CVS across the street, but that just make it inconvenient if you're just trying to stay within the hotel. No giftshop/convenience store within the hotel. No complimentary breakfast. Majority hotels I've been in, even the cheapest of the cheap, have complimentary breakfasts. Parking - 0/5 - valet parking mandatory. Prob the worst by far. As a guest, parking is generally included. But no, guest or not, you're obligated to valet your vehicle or park offsite and still pay for parking there. Valet for a hotel guest is approx $40/night. Everyone else is $60 for 8hrs, more for overnight. Overall it's an OK hotel to stay at but I'm pretty sure there are better options in the city. Feel like these previous reviews need to actually experience other hotels and their amenities. read more

I'm writing this review in my bed from the hotel because I am wide awake! Awake because I can't sleep from all the noise around this hotel that's apparently built with rice paper walls... the lawnmower, the bus, the security alarm, the train, the garbage truck ... you name it you can hear it. My windows are closed and I'm on the 6th floor and it feels like I'm on a bench on the street. The hotel is beautiful and the room is clean and modern, staff were friendly but that's it! No self parking unless you wanna walk two blocks, pool is not heated nor is there a jacuzzi for a stay here in the winter or cooler season. I am only here for one night and I can't wait to leave. Overpriced hotel for none of the comforts of one. read more

From check in to check out, the experience at Omni Tempe was top-notch! We had a late check-in but the valet staff Ryan & William were helpful and courteous. Kayla at reception told us a little about the new hotel and was very accommodating. The room was amazing, luxurious amenities and a spectacular view. My wife & I took advantage of the free drink tickets before the bar closed and Andreas gave me some tips on the local beers as well as stories of his travels. His recommendation to visit Low Key piano bar was appreciated and my wife & I had a great time. Checkout was a breeze as Jordan helped with a late checkout and I even got to meet the Sales Director Dana and she gave us a tour of the new rooftop bar. The library gift shop was beautiful and stocked full of delicious snacks & drinks. Upon driving out, Hunter at valet was able to give me some tips on local stores that was much appreciated. I can't stop recommending this hotel to my AZ friends and anyone else who's looking for a beautiful stay in Tempe. Thank you Omni for your hospitality, Can't wait until I come back again! read more

Omni Tempe Hotel - ASU - Awesome view from our room - Venues & Event Spaces Near Me - Tempe, Arizona

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Rooftop restaurant has absolutely the worst service! 2x glasses of wine almost $50. Very inattentive and not accommodating at all! Great view but that's all. read more