The service was amazing. Pat was very nice and straightforward. The owner also the price was very…read morereasonable for the services that were done for my vehicle

We have been a Platinum Auto customer for a few years now and Pat is honest, professional and has…read morequick turn around times. We had to bring our vehicle in after hours and Pat was able to diagnose and complete repairs in a timely manner. We appreciate that we can communicate via text and/ or phone about updates and receive photos for the repairs needed.

My car started displaying a check engine light, although it was running perfectly. I used to go to…read moreAce "back in the day" when I owned classic cars, and gave them a call. I was told I could stop by for them to read the code. I dropped by that afternoon, and they read the engine code (no charge) in just a few minutes. I was advised of what the code indicated, and was told that the car was fine to drive. I made an appointment to have it repaired. I dropped the car off with "Shy" first thing in the morning. It was repaired by noon. I walk with some difficulty, and they are a two-story operation (showroom to shop). I asked if someone could bring the car up to me so I didn't have to do the stairs and I was immediately acommodated. Good to be back, they did a great job and earned another customer (back).

I had a great experience here after getting a second opinion on an issue with my car. They took the…read moretime to properly diagnose the problem, clearly explained what was going on, and only recommended what was actually needed. The pricing was fair, the work was done correctly, and the car has been driving great since. They also handled a small follow-up concern quickly and without any hassle, which I really appreciated. It's not always easy to find a shop you can trust, but this place definitely earned it. I'll be coming back for future maintenance.

Horrible. Long story but February 2025 I came in for a ball…read moreand joint replacement, they gave me a quote and when I got there, it was over $100 over the quote. They told me it would be done later that day turns out they didn't even have the part and I had to keep my car overnight, I work night shift so that was a huge inconvenience to me and they're only remedy for that was to give me 25% off my next oil change if I choose to go there. Come to find out maybe two weeks later my car is making this weird clunking noise so I take it to my normal dealership to get service and they said that this place didn't put enough grease in the socket, I called 360 back and they said that that's not possible. Barely over a year later I've taken my car back to my normal dealership, and the ball and joint replacement and boot is cracked and leaking. Do not come here it is awful

The people at 360 Auto are super nice and accommodating. Service is timely and of excellent…read morequality, in my experience. I trust this business. Highly recommend.

My car looks great, they are very detailed and I am very happy with their work. Have already…read morerecommended them to a friend. Thank you!

This auto repair and paint shop is really top tier. From Dalton who took my ino, Jennifer who kept…read moreme informed, and Steve who quoted me.. This used to be called Pride Auto.. most of the original people are still there. They matched my fender paint exactly! The job was done ahead of time, and they kept me informed each step of the way. If they paint your car, it is guaranteed for life to original owner. They accept most insurance. If you need your car repaired or body work done, or fresh paint, this is place to go. Quality, professional, and friendly.

Had BMW water leak. They found and fixed it same day. So far, no further leaks. Feels like a good…read morejob. Polite, courteous, and quick conversations and repair. Across street from BMW dealer.

I've spent thousands of dollars at German High-Tech Mechanic Shop over the years on multiple…read morerepairs, so I'm not a first-time customer leaving a snap judgment review. Unfortunately, my recent experience really changed my perspective. Today I called because my brake light came on and I needed a quote for brake work. I was told it would cost $40 just to give me a quote. After the amount of money I've already spent there, that felt unreasonable and disappointing. In the past, I've also experienced small pricing inconsistencies -- being quoted one price, then when someone else picked up my car, the total was slightly higher. I'm not the type of person to complain over a few dollars, but it does add up and it doesn't feel good as a loyal customer. Today was the tipping point for me. Charging a fee just to provide a brake quote, especially for a repeat customer, feels like nickel-and-diming. I wanted to support a local shop, but based on my experiences, I'd recommend looking elsewhere for a business that values transparency and long-term customer relationships.

Travis and his team at RG were able to see me and fix my car the same day. Oil/filters changed and…read moreaddressed a persistent exhaust issue. He walked me through my options and imo charged a fair price for their services. Will definitely come back should the need arise.

I recently had work done on my truck. The work performed was good. As an ex mechanic myself is hard…read moreto trust others working on your vehicle. My problem was the quality of work based on being careless. Had my wheels balanced and all my wheels were scratched. I have a truck so I won't bitch to much but I wish techs were more careful and own up to when they mess things up instead of just hoping the owner won't find out. Had excellent looking wheels and now I got eye sore looking at them. Makes it hard to build trust with a possible good shop. I may or may not go back again now.

Last week I went in to have my brakes checked because I'd been hearing a faint high-pitched noise…read morewhen braking, especially at low speeds when braking or releasing the brakes. I explained this issue over the phone, and again when I arrived. The shop said my front brakes and rotors were worn, so I had both replaced. I assumed this was the reason for the noise. The staff were friendly, helpful, and the price seemed fair. However, after the replacement, the same noise was still there - which was the main reason I came in to begin with. My front brakes would need replacing eventually, but I went in mainly to diagnose the noise. They offered to check the front brakes again for free. They put my car on the lift to listen for brake noise. While I could clearly hear the high-pitched noise each time when braking, the owner said he was unable to hear it. This confused me, because my wife and child can hear the noise every time we leave the driveway. When they backed my car out, we all could hear the high-pitched noise from the rear brakes (not the front brakes). It felt like my main concern wasn't fully addressed during my first visit. I felt like I was first sold a repair (new brakes) before having my actual concerns addressed (noise). Now I'm doubting whether I also needed to replace my water pump that day - which they said was leaking when I first visited to get the brake noise checked. I paid to replace that too, but was it actually necessary, or an upsell? They said they'd take off the rear wheels for $80 to check for debris and clean them, but at this point I'm not confident they would be able to diagnose my issue anymore. I don't want to spend any more money at this shop to check something that should have been checked when I asked on my first visit. To reiterate, all of the staff were friendly and I was treated respectfully and honestly - just to be clear for anyone reading to the end. But I will be looking elsewhere for a shop that listens to customers' concerns before charging for work. UPDATE: After reading the owner's response, I feel shocked. Again, I originally came in only to diagnose a noise - not specifically to replace brakes or rotors (or a water pump). I was happy to pay for new ones in order to solve my issue - the noise. I clearly communicated I was trying to solve the noise both times. I don't appreciate being told it's my fault for not pointing out exactly which wheels the noise was coming from. I'm downgrading this from a 3-star to a 1-star review due to this response. UPDATE 2: No, I was not shown any of my old or new parts before or after replacement - I sat in the waiting room while the work was being done; during the second visit, I was only shown my own car on the lift while trying to diagnose the sound, without any parts removed. But I'm not sure what that has to do with my review. My original noise concern was not resolved, and they didn't seem able to diagnose my issue. The owner's replies to my review sound very unprofessional and accusatory (do you reply like this to every review that's not 5 stars?) and I won't be replying here anymore.

Great service and trustworthy. Owner is very straightforward and doesn't try to upsell. Would…read morerecommend to friends and family.

Had him do a PPI on a used car I was buying. Was very flexible to fit me into his busy schedule…read morelast minute and come to the owners house and inspect the car. Will definitely hit him up for future car work!

Alex answered my call; he came on time; gave me his honest feedback on recommendations for what to…read moretake care of next on my truck; Thank you so much for the brake service; will definitely call him again for any future maintenance needs!

Have been going here for years now when Mike was still around and now Sam at the helm their service…read morehas not change a bit. Good job guys!!! KEEP IT UP!!!

HIGHLY RECOMEND…read more Could not be more satisfied with my experience wish I could give more than 5 stars, came in with a check engine light thinking it would cost upwards of $1500-$2500 walked out spending barley a quarter of that. Sam is the friendliest and most helpful person. Made sure I didn't stress myself out and not only gave me honest service, but even free add ons to ensure my car is 100% good to drive. Service 10/10, time 10/10 always gave updates and super friendly. Will forever be coming here, earned a new customer!!

Was able to service my front suspension and drivetrain support with OEM parts that I provided. Work…read morewas completed in a timely fashion after setting an appointment and a reasonable labor fee. Was recommended on possible additional work to be done by my next visit and recommendation of new tires once ready. Not pressured and have nothing but high remarks from my visit. Thank you.

I was completely cheated at this place. I was quoted $285 to change my rear brake pads which was…read morehigh enough but upon checkout the price increased to $340! When I realized this and returned to the shop, Edgar refunded only $27 when he overcharged me by $40. I was cheated twice. I'm not sure why he looked at me and decided to take advantage of the situation. I will never return!