Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

Price for materials is reasonable. This is my go to place when it comes to landscaping materialsread more

This place is the best. I remodeled 6 years ago and they were so helpful. Today Georgia!!! I needed…read morea match for a broken paver and.. Done! Her help made my day. Saved me a lot of time!

This store is a gem! They have the best customer service and a huge selection of materials to…read morechoose from. My contractor, Jorge, from South Bay Tile, recommended it to me. I can't wait to go back for my upcoming project!

very good selection, excellent, knowledgeable service. and the best prices in the valley for…read morequality products!

Easy to work with! I went in made a payment for 5 bags of soil I wanted to bag myself, picked up…read morethe bags, a shovel and funnel and picked up the soil. I was allowed to drive my car to the place I bagged my soil and load them in my truck. It is a self serve place, people seem busy and it's best to take a buddy with you if you'll think you need help.

Good resource for rocks for my yard. Samples available. Reasonable rates. Good delivery service.read more

Aydin's Building Supply has a wide variety of options for your needs and an excellent staff with…read moresuch accommodating customer service. The staff here assisted my family and I with picking out options for a remodel project. They made sure to list out options for us well within our budget, and even offered their advice on alternative options to look at. Definitely will be returning here for future needs!

Horrible customer service…read more I came into this showroom on a Saturday after a window latch broke. I brought the window and the broken latch with me, expecting some basic assistance finding a replacement part. Instead, because I didn't have an original order number and hadn't purchased the window directly through them, they refused to help. Maybe the weekday staff is more knowledgeable, but the employees working that Saturday either didn't know the Milgard products or simply couldn't be bothered to help someone who wasn't making a large purchase. It felt like the moment they realized I was only looking for a replacement part, they lost all interest in assisting me. If you're expecting customer service, product knowledge, or any willingness to help solve a simple problem, look elsewhere. There are better options out there. Update: Reached out to Roadrunner Glass in Fremont and they were able to identify my window from pictures as the Tuscany model and the Smart Touch Latch I needed. They did not even me to come in with the window and only needed a picture. So if you want good customer service its better to just wait till during the week when staff with experience and know-how can help.

I've had the pleasure of working with this molding company for years, and they consistently provide…read moreoutstanding customer service. It's hard to single anyone out because everyone is so knowledgeable and helpful, but Santiago was the latest team member who went above and beyond. His professionalism, product knowledge, and willingness to help made the experience excellent. I primarily work with the Santa Clara location, though I occasionally visit the South San Francisco branch depending on the project. No matter which location I visit, the service is always top-notch. Thank you to the entire team for your dedication and consistently providing such a great customer experience. Highly recommended!

The warehouse workers are the best and they are faster and safe with the material!!!!read more

While I can say the wife of the owner is lovely, the same can not be said for the owner (and if he…read moreis not the owner is at the very least a manager) I had measurements that were given in a diagram, making it very hard to misinterpret. They still managed to mess this up. While I understand mistakes happen, I expect people to at least take ownership of their mistakes. When I asked for them to either replace the glass at no cost (since it was their mistake) or at the very least meet me half way and charge me only for costs, he declined. I was shocked to say the least. I have known other people who had been repeat customers who were getting price gouged at an insane rate. Better to take your business to another place where they value customers and can own their mistakes.

I made an appointment for them to come take measurements so that they could give a quote. Their…read morescheduler offers 10:30a - 11:00a window for them to arrive, and I say that works for me. At 10:35a, I confirm the appointment for the day, and am told they are running a little late. I should have asked for an ETA because they are stil not there by 11:30a, at which point I call again, get voicemail, and get in my car to leave. But then they show up, and when I tell them I was about to leave because they were late, they said the appointment was for 10:30a to 11:00am, to which I agree but I point out they are still 30 minutes late, and they remain unapologetic. We enter the house and measure one window, then I ask them to take off their shoes before going upstairs, and they refuse. I ask why and they say that Insurance won't cover them if they take off their shoes. I ask them if they have plastic booties to cover their boots and they say no. They ask if I have plastic booties, and I do not. They also claim their shoes to be clean, but I feel like it is their responsibility to know that some customers want them to not wear their shoes in their house and to provide booties or take off their shoes. I also start wondering whether the shoes thing is a real issue for them or not -- how much danger is there in measuring windows? They tell me to wait, and they go to their truck and leave. I guess that is their way of "sticking it to me?". I mean, it was pretty clear that this was probably not going to work out, but being late, not owning up to it, not apologizing, and not even talking about or acknowledging a customers wants and desires about something as simple as removing ones shoes is indicative of how unprofessional and rude and unworthy this company is to have my and your business. The year is now 2015. We have ways to communicate about when we are running late, and when we will be places. By call, txt, email, anything really. And if we have disagreements, we should be able to work them out. I'm glad I didn't take my business any further with this provider. Good luck if you actually get into a disagreement with these folks about the actual work being done. Terrible. I will never call these guys again.

My review is as a homeowner, not a contractor. My water heater broke and I needed a piece ASAP. I…read morecalled Pace, frantic, and spoke to the manager Brad. Brad was very assuring and nice. I told him that the only plumber available on such short notice didn't have enough time to pick up the part AND fix my water heater, so Brad let me get it myself. Let me repeat: he let me get it myself. He emailed me the form that the contractor normally would fill out so I could call my plumber and get the info before heading out to Pace. They don't have a storefront and are not set up to deal with crazy customers, but he let me go into the office, past the cubicles, and pick up a part. Super accommodating.

the boys are super helpful. quick. never had any issues here. beats some other places around.read more

Ooh my goodness, I never left a review! Homer is the best salesman. When it comes to flooring, I am…read moreall over the place. Still am. We were recommended by another company to come here and I can see why. Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring. On top of that, Homer answered my concerns and questions via email too. He is just wonderful! My only advice is to not ever get Mohawk tecwood, natural linen oak. It's my fault. I tried to research and I picked it. Homer tried to steer us to better quality to hold up for everyday use, but I was dead set on this. I should have listened. I will be back and listen to Homer next time. Just love this place!

Mixed experience with FMD Distributor…read more On the positive side, We worked with Homer for our flooring project and had a fantastic experience. He was courteous, knowledgeable, patient, and always willing to help. He made the entire process smooth and enjoyable. Unfortunately, our experience with Shawn on the windows and doors side was the complete opposite. He often came across as condescending, seemed distracted and in a rush, and follow-up was poor. Customer service and communication were disappointing, and we were left wondering why someone with that attitude is in a customer-facing role. Based on my experience, I would happily recommend Homer for flooring, but I cannot say the same for the windows and doors department.