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    Santa Clara Windustrial

    1.0 (1 review)
    Open 6:00 am - 4:30 pm

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    14 years ago

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    Contractors' Warehouse - More 2x4

    Contractors' Warehouse

    (122 reviews)

    Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

    I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

    Mission Glass & Screen Co

    Mission Glass & Screen Co

    (28 reviews)

    $

    While I can say the wife of the owner is lovely, the same can not be said for the owner (and if he…read moreis not the owner is at the very least a manager) I had measurements that were given in a diagram, making it very hard to misinterpret. They still managed to mess this up. While I understand mistakes happen, I expect people to at least take ownership of their mistakes. When I asked for them to either replace the glass at no cost (since it was their mistake) or at the very least meet me half way and charge me only for costs, he declined. I was shocked to say the least. I have known other people who had been repeat customers who were getting price gouged at an insane rate. Better to take your business to another place where they value customers and can own their mistakes.

    I made an appointment for them to come take measurements so that they could give a quote. Their…read morescheduler offers 10:30a - 11:00a window for them to arrive, and I say that works for me. At 10:35a, I confirm the appointment for the day, and am told they are running a little late. I should have asked for an ETA because they are stil not there by 11:30a, at which point I call again, get voicemail, and get in my car to leave. But then they show up, and when I tell them I was about to leave because they were late, they said the appointment was for 10:30a to 11:00am, to which I agree but I point out they are still 30 minutes late, and they remain unapologetic. We enter the house and measure one window, then I ask them to take off their shoes before going upstairs, and they refuse. I ask why and they say that Insurance won't cover them if they take off their shoes. I ask them if they have plastic booties to cover their boots and they say no. They ask if I have plastic booties, and I do not. They also claim their shoes to be clean, but I feel like it is their responsibility to know that some customers want them to not wear their shoes in their house and to provide booties or take off their shoes. I also start wondering whether the shoes thing is a real issue for them or not -- how much danger is there in measuring windows? They tell me to wait, and they go to their truck and leave. I guess that is their way of "sticking it to me?". I mean, it was pretty clear that this was probably not going to work out, but being late, not owning up to it, not apologizing, and not even talking about or acknowledging a customers wants and desires about something as simple as removing ones shoes is indicative of how unprofessional and rude and unworthy this company is to have my and your business. The year is now 2015. We have ways to communicate about when we are running late, and when we will be places. By call, txt, email, anything really. And if we have disagreements, we should be able to work them out. I'm glad I didn't take my business any further with this provider. Good luck if you actually get into a disagreement with these folks about the actual work being done. Terrible. I will never call these guys again.

    Santa Clara Windustrial - buildingsupplies - Updated June 2026

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