Great selection of sauces and rubs. Colton was working the front counter and he was very professional and helpful. If all the employees are of his caliber, the hiring manager deserves a raise along with Colton. Food arrived hot and was delicious. Very little wait time. This first time customer will definitely return. read more

Rarely have I been driven to anger over a take-out order. I worked in almost every manner of restaurant or bar over the course of 20 years. friends remain in the industry. They are, each and every one of them, pros who take the field seriously. But, if I were to offer a kernel of advice to any of them, it would be this... "Never hire a kid named David who professes to be the GM of the Wing Shack in Loveland." I came in in a hurry, hoping to get a dozen wings. The gentleman who seemed to be running the staff of three or four up-sold me on 25 wings and fries for $25. He even offered to throw in a drink. Very kind of him. Much appreciated. I bought the wings and waited for 15 minutes or so, politely thanked the gentleman who brought them out to me and drove 15 minutes home. When I arrived, I found that the wings were boneless, not what I ordered, the sauces were incorrect, the sauce that was supposed to be on the wings was off the sauce that was supposed to be off the wings and on the side was on the wings. The carrots and celery that I paid an up-charge for were nowhere to be found. First world problems. But, pretty indicative of sloppy work. No one double checked that order. No one really paid attention to the order. Funny because the Manager and I had a big conversation about the sauces, etc. pre order. He talked a lot. In retrospect, It seems he was way more interested in what he was saying than what I was saying. I called establishment to let them know they got my order wrong. I did not have time to go back. I was not seeking anything for free. After working in the service industry for a long time myself, I don't really subscribe to that methodology. I just thought they should know. I managed to get the first part of "what was wrong" out before the gentleman who took my order "David", interrupted me. "I specifically remember you saying boneless wings." I kind of chuckled to myself and explained to David that I've never ordered boneless wings nor would I. David then proceeded to tell me to "be quiet and let him talk." He told me that he was doing me a favor by listening to me and I was trying to help. I began to feel a little more than a little irritated and a scoche uncomfortable at the same time. The fervor with which the gentleman told me that it was actually my fault was annoying. "I specifically remember that you ordered boneless wings. I remember you saying it." I remember thinking it was odd that the same gentleman had given me a card with his name written on it. I told him earlier that I appreciated his friendly approach and he seemed heartened by it. He asked me to write him a positive review after he gave me a free fountain drink. I fully intended on giving him a positive review at the time, fountain drink non-withstanding. David initially seemed well intended and enthusiastic. I went to a table and waited. The wait time was reasonable. I should've checked the food after he brought it out. That was my fault. I didn't even mind that much when the order was completely wrong. Although, to spend over $30 for a single fast food meal seems a little beyond the pale. And, then for it to be completely wrong is legitimately disappointing. I didn't eat it. Two undressed onto of chicken without sauce with some kind of chili sauce in the side and more brown knots slathered in wing sauce. No veggies. Lame. But, these things happen. I called and said that my order was wrong and began the list. I got to item one. "David" began to speak over me with a lengthy explanation as to why I received processed lumps of chicken instead of wings. I had only told him about one of the things that went wrong. Would I have to listen to a lengthy, defensive diatribe about each misstep he made when taking my order? lately, I've encountered a number of people his age that should not be in customer service. Their egos are often seemingly more important than what they are selling, who they are selling it to and what they have on their mind that day. David took the opportunity to say, "I AM the manager. I took your order. I can tell that I am older than you are so it is funny that you are talking about people "my age." David wasn't being clever, noting that my anger seemed immature. Nope, despite my white beard and crows feet, he clocked me as a kid in my 20's. David was not paying attention. David, when you screw-up, the solution will never call for you to reiterate, "just trying to help the customer out." You're being a kid. A kid who has been taught that as long as you speak in a polite sing-song, you don't have to pay attention to anyone or anything, other than yourself. There is another wing joint across the street. They are a chain. I try to support local business. But, I can't be bothered if you can't. Wing shack owes me $26 and David owes me $6. But I'd pay $50 not to have to deal with that greasy den of ineptitude ever again. read more

Just average... Had the boneless Hot wings... same frozen chunks you can get anywhere... dude that took my order was really nice though... Do you really need to add a charge for employee benefits on the ticket? Just manage your restaurant and ensure you are pricing items with 3% bump to cover this.. ‍ read more

Wing Shack Loveland - $1.15 a chunk... ‍ glad I could help with the Bennies!! - Chicken Wings Near Me - Loveland, Colorado

Here's the veggie plate; opened it up and to my surprise it appears someone got a little hungry on their shift? Even if it is just freezer burn I would hope someone would quality check them as it's 6$ plus tax when most wing places give out veggies for free... read more

Wing Shack Loveland - Veggie Plate - Chicken Wings Near Me - Loveland, Colorado

I'm not a big wing connoisseur but this place is amazing. They not only have good wings. They also have a large variety of sauces I chose the hot hot which was a buffalo sauce blended with jalapeños blended with red peppers. It was perfect. I also ordered some onion rings, which were amazing. If you're ever in Loveland, this is a place to go. read more

**READ THIS REVIEW** The management of wing shack tried to hide a previous review by blocking me. Plus the they did not want to hear my personal feedback. So here it is: Just wanted to point out the prices at this place. $24.25 for 20 wings + $1 for carrots/celery + $4.50 for regular fries = $29.75... and that's before a drink, before taxes, and before a tip. Draw your own conclusion whether this place is a rip-off or not. I spend far less for the same at other wing places. In my own personal opinion I suggest that to move on to a place that gives you more to eat for less of a cost. read more

Wing Shack Loveland - $24.25 for only 20 wings? Do they offer financing?! - Chicken Wings Near Me - Loveland, Colorado

See all

I got a chicken sandwich and 10 nuggets to go. Placed order online, the wingshack app was pretty accurate on pick time with is a plus if you are on the go. Chicken sandwich tasted good, it serves as big patty with additional sauce included. Nuggets also good. This restaurant has casual ambience , has few tv's and serves beer. read more

See all

Awesome server named alley she had a big smile and the food was perfect My favorite wing spot in town for sure (: read more

Kristina was great and the food was amazing! the pin ball was great for waiting for the food totally recommend read more

We have been going to this location for years. Yesterday was the worst experience. I called in an order and was told 45 minutes so we decided to run errands before we got there. We arrived in 60 minutes considering we knew they were busy. When checking on the status, cashier stated they didn't have our order in the system. However, there was another Krista who had a large order with a different phone number. The Manager on duty didn't attempt to resolve the issue but instead told the workers to just f!@# give us half of that large order. So I apologize to whomever.s order thay gave us. I have the photos of the time I called and the text for when our order was ready, so it would have been nice not to assume we were lying about ordering in the first place. read more

Honestly, probably my favorite restaurant in Loveland, love there wings Don't sleep on that side salad. It is delicious!!

I always find ways to try and be positive, so in this case I was a bit generous with stars. The boneless wings we like ricks. The outside so heavily breaded and hard what was inside was a dried out tiny piece of chicken. The little peppers were over cooked to slimy string. Now the savior was the mushrooms they we good. All this being said maybe it was an off day. I always go back a second time in hopes that corrections are made. read more

The worst customer service! food was cold and the owner was extremely rude! and the front door Is so squeaky! it's called WD-40 use it and take a little pride in your place. Very loud inside. read more

My spouse and I went to Wing Shack last weekend and ended up dining in. First time we have since the pandemic hit and Wing Shack was a good first time. It was very clean and not crowded inside. We got 10 bone-in wings with mild sauce, 10 meatless wings with mild sauce, an order of fried mushrooms, carrots and celery, and a buttload of ranch. The food was pretty good! I think the meatless wings are actually frozen nuggets but they had a decent flavor and I would eat them again (would get BBQ sauce next time, as I am apparently not a fan of wing sauce). But the real star of the show for me was the fried mushrooms. I could eat a whole mountain of those things. My spouse said his wings were really good too. We definitely do plan on going back. read more

Wing Shack Loveland - Carrots and celery, ranch, mushrooms, bone-in wings, and meatless wings. - Chicken Wings Near Me - Loveland, Colorado

Great food and nice customer service. I brought some friends here and we had a good time. Great lunch spot and good environment. Wings are good and convenient. read more

I ordered 2 large drinks with my order. When it arrived I noticed the drinks were not carried separately and I asked the driver if my drinks were in the order and he said it was all in the bag! No drinks. I called the wing shack store and they refused to do anything about it. Said I had to go through Door Dash. Took forever to get through to Door Dash, only option I had was to refund just the drinks. Food sucked, wings get smaller and smaller, horrible customer service! I ordered a product from Wing Shack and they refused to make it right! Never again! Horrible! read more

I stopped in here for a snack. It was several hours before dinner and I was hungry. I ordered their dry wings. I got hot sauce and blue cheese on the side. The wings were crispy and delicious. I really enjoyed them. The place was clean and the service was good. Definitely come back and check them out with some other items soon. read more

Sad to say but after over 15 years as a regular (weekly) I no longer eat here. The wings have gotten smaller, the staff snarkier, and the price is no longer competitive. read more

Food is always good but the last time we came in the place was filthy. It could use a really good scrub down. The floors and walls are filthy and it makes me wonder what the kitchen looks like. Hopefully they will fix this situation because it's gross and off-putting for sure read more

We opted to dine in rather than order delivery or takeout so that we could eat our food hot, but unfortunately, we still ended up waiting 20 minutes for cold food (despite them not being very busy). The wings were tiny and overpriced. Wing Shack used to be my go-to, but we will be going elsewhere for wings from now on. read more

The service is great and food is great. I really love that you guys make it extra crispy when we request it. I enjoy eating at your location and love coming back! read more

Wing Shack has long been a family favorite, years before a much-needed remodeling. Therefore it pains me to say that it's gone downhill; the trend of offering less and less for more and more money is unmistakable. Good for them if they can get people to pay it, but for the most part it no longer will include us. Meals used to include carrots and celery; now they're extra. You're asked to tip before and service has been provided; that's wrong; a tip should be a reward for good service. (The service is variable.) Prices have risen, and that's understandable, but I can't think of any other business that charges an extra 3% fee for using a credit card (including, historically, Wing Shack). The truth is, you get about twice as much food at Wingstop for the same amount of money. Overall, Wing Shack seems to be in a slow downward spiral. read more

I only ever get delivery here so... Wings are really good and very consistent quality. Sauces are great and you can mix and match. Jamaican Jerk and Garlic Hot are my go-to's with the occasional Buffalo BBQ thrown in. They are also not stingy with the bleu cheese. Definitely staying in my takeout rotation. read more

Good food and fast delivery. Would definitely eat their wings again. Didn't try anything else, but will next time

Don't waste your time, money or energy on this joint. Terrible service and food. Can't seem to get an order right. Used to be an excellent place eat, my family has spent a lot of money here over the years. No more. read more

Amazing garlic parm wings and buffalo fries! Took a bit for our order but was worth it

I've been eating their wings for many years now. And though this review is for the Loveland location, it applies to their FoCo and Windsor stores. They use high quality chicken, their sauces are very consistent, and their menu is easy to understand. If I had to list a negative, it would be their are quite skimpish with their fries. All in all, a great place. read more

As a New Yorker, these are probably the only wings in Northern Colorado that I'll get. They're good.

Is my favorite wing place! I have tried a lot of wings, but others are never as good.

I have the kind of severe food allergies that keeps me from ordering food or going out to restaurants and such. My mom called Wing shack as an attempt to see if their food could be safe and Cody not only answered her questions but she was treated with the utmost respect and they went above and beyond to make sure that I could safely eat my food. This is the kind of service that keeps me and other people with severe food allergies safe and I could not be more appreciative to Cody. read more

It might have been me saying the wrong sauce name or the employee hearing me incorrectly but I ended up with the Bear Hot instead of Bearly hot. This is about the difference between eating fire and mild. After taking a bite I realized the issue and spoke with their cashier. She offered me a chocolate milk right away and a replacement (with the right sauce) in about 5 minutes. Really great customer service. read more

Wing Shack Loveland - a basket of wings and a bottle of beer - Chicken Wings Near Me - Loveland, Colorado

Been buying wings here since 2008. Never disappointed. Had an amazing meal tonight & Sutton was a great help!

Just had my last wings from this place, I have been going here since it opened. But enough is enough. Today I ordered a lunch special, everything has doubled in price, and the wings were so small, I wasn't even close to being satisfied. Of course there veggies are extra and the celery was slimy. All for almost 15.00. For that I'll go somewhere else. read more

Cullen was awesome! We had an awesome lunch waiting for a DMV appointment. Cullen was friendly, prompt, and was super helpful in picking a sauce. Wing Shack wings has the best wings in land. Hands down! read more

Great wings and friendly service. Stopped in for a quick bite yesterday and enjoyed every bite.

Great place to eat. The wings were good the onion rings were good and the chicken sandwich was too die for

Food is always great. Staff is very friendly. Great location a little bit dark at night.

The wings were small. Dry rub was overwhelming. Service was super slow although the employees were friendly

The food was excellent I love the green chili cheese fries we came in specifically to try the new Mountain Dew hard alcohol drink which we can't find anywhere else. The staff was helpful and kind alittle disorganized the kid that took our order was not paying attention but you could tell he was new. I love the service here we definitely will be coming back read more

I've been a customer for several years on a weekly to 10 day regular basis. Most of the time I've been pleased, or I wouldn't keep returning, with a few exceptions. Unfortunately, tonight's experience was terrible. I ordered online with a pickup time of 20 minutes which would be 5:36PM. I arrived at 5:33PM and was told by a female staff member that the back said it would be another 10 minutes and if I was staying. I said I was waiting. At 5:55PM (22 minutes later), I asked the same person to please check on my order. She walked to the back then came back up to the rack behind the registers and grabbed my food for me. I asked why didn't she call me that it was ready earlier and she just giggled. When I brought it home to my best friend, it was all room temperature with soggy fries and rubbery chicken. she couldn't even eat hers. I normally don't write too many reviews but this was outrageous to me. A waste of time and money. I don't know if I'll ever go back again. read more