How do you sell sodas but not tell customers that none of your diet sodas are functioning? I mean people opt for wings because of the low carb content. You should at least tell customers about this before they pay. Aside from that the wings themselves were good and the veggie substitute for fries on the combo were huge. Wait was horrendously long. read more

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My husband enjoys the excellent wings from this place; the spices and seasonings are perfectly balanced.

Really good wings. My food is always hot and i get served quickly and right. I've had other Wingstops but this one is one of the best for me! read more

SEVERE LACK OF MANAGEMENT Rude employees. Gave me a drink no ice no lid no straw. Had to ask 5 times for my order and in the end it was sitting there the entire time. Time for a complete reset of your staff. read more

No salt. No pepper. No napkins (at a wing place!?) In the coke freestyle machine they only have sugar free for the entire machine. Tea dispenser is only warm water. read more

Wingstop - LOL - Chicken Wings Near Me - Bowling Green, Kentucky

Terrible business. Subpar food. Extreme wait time. Consistently behind on orders. I'm really more concerned at their complacency and lack of care. They have accepted that they really suck at what they do. I personally would rather eat a cold QuikStop gas station hot dog. Don't waste your time and money hear. Go to buffalo wild. read more

So the food is definitely subpar. Prices and selection online is also an issue. When searching prices online it shows lower than in restaurant. We ordered a boneless wing and Tender combo. The tenders were smaller than the boneless wings (not sure how that happened). We got lemon pepper as one of our flavors and the lemon was so over powering that it literally almost caused us to throw up in the restaurant. Also the buffalo sauce only covered about 1/4 of the chicken and that is being generous (and these were way smaller than the boneless wings). They appear to cook all their chicken at once and just pick some out of the fryer basket here and there so chicken temperatures are all over the place some are hot some are just warm and some you wonder if they were even cooked. The cashier was not present and when she finally came to the counter we seemed to be inconveniencing her she never made eye contact or even appeared to be engaging with us directly. I would suggest staying away read more

The food was terrible. Inside I saw a worker scratch their behind. It was just terrible. Very crammed up and packed, for what, Terrible food? If anything I might as well go to the McDonald's across the street. That would have been better! read more

Took 30 minutes to get my order. Then i get to the car, not my order , went back in there to get my right order, said they couldn't find it. Waited 10 more minutes for just 10 pc combo smh. read more

Hit and miss on quality. Don't believe the App on time to pickup, it's ALWAYS longer. Sometimes the wings are swimming in sauce - other times there is hardly any. I'd take swimming over dry any day. When they're on, they're on though. I keep going back. read more

Wingstop - They missed a few spots - Chicken Wings Near Me - Bowling Green, Kentucky

Not very good customer service. The employees seem to be selective on who they help. And good luck using their website to place an order.

No trash cans, and no soda selection on their massive soda machine. I feel sad when I come here

The customer service is a joke. If you order online for pickup, be prepared to wait 10 more minutes than the time it tells you. If you order online for delivery, be prepared to have the creepy driver try to add you on Facebook. (This last point may not be Wingstop's fault if they use an outside delivery service.) Actually I just recommend not ordering online because something will not go right. It is truly the worst customer service I've ever seen. But those wings are so good. Their Hawaiian sauce is my favorite. read more

Asked for garlic parmesan wings. I got poorly cooked, soggy wings with seasoning just lazily dumped on them. No effort at all. I'm not one to complain or be very picky about my food, but the wings were inedible. read more

Wingstop - Garlic Parmesan boneless wings. - Chicken Wings Near Me - Bowling Green, Kentucky

You can't place a phone order because the don't answer the damn phone! When asked they say "there's only two of us working". Dumb business model. read more

my chicken was raw. called the store 3 times and no one answered the fucking phone. this place is terrible and they deserve to be shut down completely. read more

Wingstop - raw fucking chicken - Chicken Wings Near Me - Bowling Green, Kentucky

Walked into the store stood there while the employees were eating finally someone walked up and said its an hour wait. We asked why they said they had too many orders. Meanwhile Noone was even cooking anything the employees were just sitting eating. Not cool at all. Service and good help is really hard to find these days. read more

decided they were going to act like my food was stolen because they didn't want to make it, ordered 2 hours ago and no one will get the food, probably because they never made it, then they decided to close the store... terrible read more

Don't waste your money on this outfit. Ordered $70 wort of wings for big game through their app. Food never showed up. Contacted the store and they said it wasn't their problem and told us to call doordash or Uber eats. When we told them we didn't order from from either of those and had no contact with them, we had ordered through their app, they again said it wasn't there problem. Unbelievable. Unethical. Unprofessional. read more

Disasterous. Rude. Inconsiderate. These are some of the words I'm using to describe this establishment for which I will never come to again. The wife placed an order about 20 minutes ago, and it said it would be ready at 625. No big deal. I get here and walk up to the counter. I say I had a to go order. The guy at the counter says that there isn't anything. He goes to check, and the other guy, who has earphones in and messing around on his phone while cooking food said "it's not supposed to be ready until 6:25." Seriously? The customer service in this train wreck of a restaurant is lacking as bad as a kroger. The customer service business is about EXCEEDING YOUR CUSTOMER'S EXPECTATIONS!!!!! It is now 6:25 as I type this sentence, and what do you know? The food isn't ready. There are about 3 different parties/individuals here who were here before I even got here and they haven't gotten their food yet. And the clock just ticked over to 6:26. Right now I don't even care how the food is gonna be...it's already ruined by the bad service. I advise that you want to be treated badly by people on their phones, listening to music with earphones while they work, and probably lackluster food, then come to this abomination of a restaurant. If I could give this less than 1 star, I honestly would. read more

Wingstop - the wing experience sign above the counter - Chicken Wings Near Me - Bowling Green, Kentucky

This place is wild. The food is pretty decent but wow. It's like the employees are seriously doing a shtick. Either they're all in on some performance art piece or there is a truly brutal culture here of treating the customer like they were just convicted of killing your brother but you're too busy smoking a bowl in the back and texting your ex to really get confrontational about it. If you ever get too cocky in your life, swing by Wingstop on Nashville Road, they'll bring you right down a peg where you belong. Real talk though? It's kinda fun to see how it will be. And say what you will, but damn I love wings. read more

Wow I could shake my fries and a pack of salt would come off with each shake. Sauce was way too salty. BBQ sauce piled on WAY too much 1 Star- Ranch was good. Girl working, playing on phone, had nothing to say. read more

Placed an order at 2:50 for pick up at 3:30. $18. Walked in at 3:31 and the girl at the counter said, "Did you have the online order for 3:30? I have to make it again because honestly I've been standing here talking to him. (Some other customer.) it should only take 5 minutes." At 3:40, she told me it'd take five more minutes. 3:56, I just got my food. "Here you go darlin." Nothing was offered to compensate for my wait. She didn't even apologize. I didn't want to believe the bad reviews all over yelp. I won't be back. read more

Wingstop - Chicken Wings Near Me - Bowling Green, Kentucky

Ordered 50 wings from them today we had the spicy Korean, garlic Parm, Louisiana rub, and the hickory smoked barbecue. They were pretty good size wings and they were delicious tasting. We will definitely be going back to Wingstop for wings!!! Our order was ready and waiting for us and still hot when we got it home they were waiting at the door so we didn't even have to go in they just handed us our bag -we paid for it online everything was great!! Glad I didn't see they only had two stars before we ordered or we probably would not of ordered from them -I think the price was great too-under $50 and they let us do four different sauces. We were going to order from Double Dogs- 50 wings- but you could only get two sauces or pay for extra which I thought was BS! Wingstop- you're our wing place of choice- and we're from Buffalo, NY!! I don't understand why under Wingstop it says$$$$ And double dogs says$$ Wingstop was way cheaper for more variety!!! read more

This location is beyond terrible. Literally every time I have ordered, something went wrong and the order is never ready when they tell you. The staff is the most incompetent group of people ever. Not sure how this place is still open. I walked in to get my to go order that I phoned ahead. I even have them an extra ten minutes before I walked in because I know how late they always are. I come in and the guy told me he has 13 orders to "drop" before mine??? What are you waiting on?? Terrible service. Hire new people before you go out of business! Never again. I'm done with this place. read more

This place use to have great customer service. It absolutely sucks now. The past 2 times we have went in the girl taking orders is very rude and nosey. Ask about our personal life then forgets to give us our drink and my daughter goes to ask for it and she says did u not get it? Umm no that's why we are asking for it then skips the guy who ordered in front of us twice. The guy ask when his food would be done because she has skipped him twice and she was like I have no idea. Hire someone who has a personality. read more

The service at this Wingstop is the worst service I've ever seen. The women in there have awful attitudes and were rolling their eyes constantly. I came in to get my door dash and they didn't even have it ready after 30 minutes and it said it would be ready in 21 minutes. It wouldn't bother me as much if these low life women hadn't treated their customers so poorly. I hope their manager sees this and gets them out of there. People like this do not need to be working in food. And on top of everything the order was wrong because they didn't give me the right kind of fries so my door dash customer was very disappointed. All in all the service here is awful and the only thing to do is order online and wait for your food to get cold so you don't have to interact with the employees. read more

The food is good but the customer service is TERRIBLE. god awful terrible service. i walked in to get my online order and i said my name and exactly what i ordered. the old lady was so rude and was like "you need the last 4 of your card." like girl what. yeah they're mean but the wings are bussin read more

I gave it one star because the wings were pretty good. The rest of the place is awful. Dirty bathrooms, dirty employees, rude employees, loud tv, and WAY too expensive for what you get. One roll of rough paper towels and one salt shaker for the entire place. They would have to pay me to go there again. read more

I like the fact that they stay open till midnight but the customer service here is absolutely terrible.

The management at this particular wing stop was incredibly rude, made it clear they were talking about my friend and I. No one had on a mask and nor were they wearing gloves. I also waited 30 minutes for my food. read more

This Wingstop is literally the worst. I deliver for Doordash and they say that they never have the orders that are placed there. It's always at least a 20 minute wait. All the workers have a crap attitude and they always seem like they are really bothered by having customers. I literally only made a Yelp account because I dislike this store so much. read more

So ordered wings from here for take out and went to get them, took them home, opened them up, and they were the wrong sauces. They gave me the wrong dipping sauce as well. It's a Sunday night so there is really no excuse for the horrible service I received and complete disregard for my concerns and complaints from management. Will never order from here again and would not recommend to anyone. Please spend your money else where and hopefully you will be treated with some respect read more

Stopped at Wing Stop for dinner & all I received was miserable, complaining employees griping up a storm. Employees were constantly outside in front smoking, with a line of customers, and one employee was cussing very loud and fighting, with who I assume was the owner, on the phone so loud that I could hear the other person through the phone. On top of the unhappy employees, it took 45 minutes for my food, which was below average at best. Please save your money & time and eat somewhere else. This place is absolutely not worth it. read more

One of the guys at the counter had headphones in and was texting away. He rudely informed me that my food had about 6 minutes left, so I asked for my drink. I love strawberry sprite but the Coke Freestyle machine was out so I told them. The guy was a jackass about it and did nothing. I thought about telling him how to change it because he didn't know how but I also figured if he didn't know how to change it, he didn't have the code. The kid working with him let me get a drink from the cooler behind the counter. And my food came out okay. But being a manager in fast-casual food myself, I think the guy with the earphones shouldn't be handling food or talking guests. read more

My wife called to place a pick up order. The lady taking her order acted like she didn't want to take the order or offer any assistance on what size wing orders were available. If the food is good we will never know because of a poorly trained employee. read more

While the flavor and service were good the size of the wings were quite a bit smaller than those served at other stores serve. While at the Bowling Green Wing Stop. Even over heard the manager tell another customer he bought his wings from Sams club instead of ordering from the national supply company to save money. For the price the I was expecting a premium wing. read more

This is the best wing place in the town to visit. They have best flavors and the way they toss the wings in the flavor is so good and makes they unique. Always fresh food, cooked by orders only. Very good staff and always let me try different flavors before I place order. Definitely best service, best food. Yummmmm yummm yuummm read more

Amazing food! I regular choice when I don't feel like cooking dinner. I love that they are open later than some restaurants near me.

This was our first time eating at Wingstop.My fiancé and I tried this place lastnight. While the food was alright, it was not worth the 50$ we paid for it. They at first got our order wrong and when we addressed the issue the cashier at the front became very rude, we were nothing but nice to her. We had looked at the prices online because we were checking out the menu since we had never eaten here before and the prices online didn't match the total we were told in store by about 10$ so we just simply asked as to why, she again was very rude. They added an extra fry, which wasn't a big deal, but that's not what we asked for. We offered for them to keep the fries but she just shook her head no and didn't say anything. In which we had to pay for the fries anyways. The wings were mediocre at best. Would have much rather spent the 50$ at Buffalo Wild Wings in which we've never had an issue. To top it off we ate our food and it made us both completely sick, throwing up and fighting over the restroom. We aren't sure if it's food poisoning or what. But the over all experience and the rude customer service was a turn off. We will not be coming back. read more