DO NOT GIVE THIS STORE YOUR BUSINESS. Unless you want multiple charges on your credit card. We ordered for Super Bowl - called ahead and were told the only way you can pre order was to do it thru Door dash online the day before (Sat). When we picked up order on Sunday, I was charged for that order - 20 wings mild. Days after we were charged again from the website for additional 20 wings -ordered Sunday (Super Bowl) for 20 hot wings. Went a few days later to dispute the charge as I only ordered and received 20 wings- mild. I never order hot. Spoke with a particularly rude girl who produced a receipt that showed only a first name "John" and no credit card info, No last name etc. She didn't want to hear anything I had to say- even showing her my online order from Sat- and said nastily - take it up with corporate. Oh. I will. I have ordered from there in the past, but always picked up and only used cash. No credit card info and a common name is no reason to recharge a loyal customer. I have since taken matter up with my credit card which is pending. Honestly if it was a mistake on their part - own it - don't piss off your customer base and lie about charges. In This day and age everything has an electronic footprint. Instead they took the low road and basically STOLE from me. Not a good look Wingstop. Shame on you. No wonder your ratings online are in the toilet. I'll tell this to everyone I see read more

Today has to be the worst order. Whoever handled my order should not continue to work with food. Absolutely garbage. Thank you for a waste of time and money. Order number 120036 read more

Wingstop - Chicken Wings Near Me - Cliffwood, New Jersey

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When Wingstop became popular many years ago in NJ, I was not a fan. My first experience was my last because the wings were simply not good. At all. The garlic parmesan dry rub was a joke. No other way to put it. However, a friend convinced me to finally give it another try (nearly a decade later), and I reluctantly obliged. Since it's his favorite wing spot, I opted to duplicated his usual order - 10 piece lemon pepper. To my surprise, they weren't bad, tastier than I expected. They were fried a little too hard, but the flavor was evident, both visually and on my palate. I had a side of fries, they were over salted and cold. But I imagine they'd probably be better if eaten immediately. I won't run back, but I'd try again, another flavor. Good job, Wingstop! read more

Wingstop - Lemon pepper wings - Chicken Wings Near Me - Cliffwood, New Jersey

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Most ghetto establishment I've ever been in. Doesn't seem like any management is here to contain the circus that this place is!

Wingstop is a solid spot to get wings at. Especially their boneless wings. I really enjoy the boneless wings here. Plus, they have so many good flavors to chose from. Some of my favorites are the bbq, hot honey, lemon pepper, and classic hot. Plus, they offer great combo deals every day. I have ordered here several times now, and never had an issue. When I am in the mood for some quick wings to go, this is my spot now. I especially like their ranch dipping sauce. It's a unique flavor mix, and its just so good. Everything is very tasty and affordable. Recommended! read more

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Terrible service... Tried to place an order but the person was so rude I went elsewhere on the spot.

This is the WORST wingstop location out of literally all Wingstop locations. 1) the absolute most unprofessional staff ever, they literally do not care and will argue with you. 2) it is about as messy/not clean as it could possibly be. I've ordered from here a few times and every single time looks like a bomb went off. 3) you wait no matter how long in advance you ordered. I love wingstop, I'd rather drive to eatontown or Woodbridge before ordering from here again. read more

Delivery took over an hour and a half. Trying to call the place to see what was going on and no one ever picked up. No voice mail no nothing. It rang off the hook and hung up. I got so upset that my food wasn't delivered I planned to go to the place myself. Food was left on my front porch cold as can be. No one ever knocked or rang the doorbell. Such terrible service. No communication from the place at all. If I could have given no stars I would have. This is unacceptable. read more

This was my first time trying Wing Stop. I ordered half hickory smoked bbq and half garlic Parmesan wings. I also ordered a side of fries. I loved the hand cut fries and it's seasoning! I liked the fries better than the wings! The hickory smoked bbq flavor was very good, but the garlic Parmesan dry rub was HORRIBLE! They barely put any garlic Parmesan seasoning on my wings! It tasted bland! I bought ten wings and still left hungry! There was barely any meat on my wings, and the meat wasn't tender either! The 3 stars I did give this place is for the fries and the hickory smoked bbq flavor. I'll give Wing Stop one more chance at a different location. read more

Wingstop - Hickory smoked bbq (good), but skip the garlic Parmesan! - Chicken Wings Near Me - Cliffwood, New Jersey

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Horrible,fries are garbage ,pure salt and what ever just too unhealthy for me,but to each they own......

Great customer service perfect order perfect amount of seasoning on the fries everything was delightful COME TO THIS WINGSTOP ITS THE BEST ONE IVE HAD IN JERSEY SO FAR read more

I need to learn to read reviews BEFORE I go to certain places. I like WingStop, but enough to eat from here ever again. Won't be going to this location anymore. I'd rather drive to Eatontown to get food. I have definitely had better service. The food is never ready in a timely fashion. Chicken should be juicy. Whatever rub they are using is clearly drying out the food. Or maybe they just don't know how to cook it properly. Had a friend that had a bad experience recently also. She had to walk out because she was about to be very unladylike. Let's just say make sure you check your bag before you leave the restaurant. She didn't and couldn't do anything, about missing items, because her family had a flight and was out of the country for months. Didn't have all their food. Nothing worse than kids being upset on a 14 hour flight. read more

Horrible worker there. as soon as I walked in I heard him say are you serious I haven't stoped in 2 hours. he kept giving us ugly faces and proceeded to say 35 min wait when no one was in there. read more

It really might be this location, everytime I've ordered from here it has been nothing but a disaster. The costumer service is terrible. One of the women who work there, was screaming at a man because he didn't speak English. They're food I can no longer trust anymore. Last time I ordered from this location I got food poisoning. Woke up violently throwing up it was miserable. read more

Horrible customer service. I ordered delivery and my order was missing the beverages. I called about it and had a rude employee give me an attitude about my missing drinks. She blamed DoorDash but basically admitted that she saw the dasher leave without my drinks and did nothing about it. If I hadn't called, they would've been fine with me not getting the drinks that I paid for. The employee was basically implying I should fall in line because she was the one that could give me a refund. Are you kidding me?! Please do better. The manager had a better communication style but she clearly defends the misbehavior of her employees and the logic she used was backwards. Customers shouldn't have to take attitude and rudeness from her employees then expect the customer to trust the employee. My money will be going elsewhere. read more

My son is addicted to the boneless wings...the hotter the better! Some of the deals are very good! At least once a week!

Thought fries were better than the chicken wings. When you can make a better chicken wing yourself that's not good. I think if they were crispier it would be better tasting. read more

I am a big fan of Wingstop's food. My issue is with this specific location. We placed an order a few days before the Super Bowl for 5:45 the day of the Super Bowl. This location never has your order ready for the pickup time you select, usually you get your order 10-15 minutes after your intended pick-up time. When I did get there, it was 5:50 and the whole lobby was packed with people waiting for their orders. I understand the Super Bowl is a very busy day for them so my order not being ready yet was not a big deal at all. What struck me was the attitude which I was greeted with by the woman working the front. Aside from that, she was also screaming at all of the cooks. At one point, she started dropping "F Bombs" that all of us customers could hear, and we were all just looking at each other to make sure we weren't being pranked or something. I finally received my order after 6 pm while other frustrated customers continued to wait for their 5:45 pick up orders. Suffice to say, we will never return to this location. read more

One of the slowest places I've ever experienced. Ordered ahead and 40 minutes later they didn't even have my ticket printed. Had to sit and wait longer. Second time there and second time I had to camp out there. Not worth the ride up from my town. read more

Never had Wingstop before but as a wing lover was excited when the Cliffwood one opened! Have to say the two times we ordered we were very impressed, and honestly surprised since it is a chain so our expectations were low. The Louisiana Dry Rub is a favorite! I love wings but often leave a lot of the gross stuff on the bone...with these I clean the wing right to the bone! No gross stuff...just tasty chicken. It is a bit on the expensive side when all is said and done (40 wings and a handful of fries for $80+) but honestly worth it. Been looking for a place with good wings that will deliver for ages. So far so good! Already planning on getting them again in a few days for NYE and hoping to try new sauces/rubs soon. Edit: Got it for NYE and was delicious and a huge hit! read more

Customer service was an all time low. Placed an order. When I got home with the order noticed I was short. I called, all that's available was an automated system. I couldn't get in touch with a human. Drove back to the facility. As soon as I got inside I said "I believe i was missing mild boneless wings from my order" both employees started yelling at me from behind the counter. I never got a chance to explain my issue, I didn't care who was right who was wrong, I just wanted what was missing. After being yelled at in front of other customers. I sit down thinking they are getting the rest of my order ready. After sitting for about 20 minutes. I asked if my order was ready, he said what order I told you what you got, I said I know but I still want the missing food. He said "I don't have it" I said "I've been sitting here for 20 minutes you didn't think of asking "is there anything else we can help you with" after yelling at me again saying "get out of my face, or I'll kick you out of my store" the woman in the back brings me the wings. I had my card out to pay. She said you said you ordered but didn't get them. I said yes I did but they aren't on the bill so I'd like to pay for them. She said just leave I don't want your money. Giving 1 a star only because I have to. read more

I don't know what's up with this place... ordered from this location twice and both times my wings tasted old and dry like they were sitting out for days. Fries weren't good either. I used to think the Woodbridge location wasn't that great but their wings are amazing compared to here. read more

The food is good but the wait is absolutely ridiculous! I waited one hour for my order and they forgot my drink and the corn that I ordered. I've already waited an additional 25 minutes for my corn and it's still not ready!!!!!!! read more

Just wanted to come back an update my review. As previously mentioned, the food and service was and still is excellent. The gripe I had was their hours of operation were random but that seems to have been corrected. So I give it a 5 star rating based on the intended purpose of this place and the excellent service and consistency of the food. read more

I came in to the store and ordered a 5 piece hot honey tender combo with Cajun fries and a regular size of the Cajun corn. The total was $17.57. When my order was ready, I checked the bag and noticed that the fries did not have any Cajun on it. When I checked the box of corn, the CAJUN corn did not have Cajun on it. I then checked the tenders and they were plain. I told the team right away that it was incorrect and they were yelling at each other in a joking way and laughing at my request. The worker brought back my order and succeeded in giving me the corn and fries with Cajun but the tenders were still plain. This happened about 3 more times where they kept bringing out the wrong order. I finally told them to just give me a side of the sauce since they were not able to fulfill my order correctly as i wanted it on the tenders. As i was walking out of the store with my order, someone calls me a "f****ng b***h". This behavior is unacceptable, and I felt extremely disrespectful. This store has horrible customer service and I would NEVER come here again. The place as well was just a mess. The drink machine was sticky from all the residue of sodas. As someone who worked in customer service before and was in their shoes I never once treated a customer with that amount of disrespect. Overall, this was a very negative experience and I am extremely disappointed with the store's treatment of its customers. read more

I've revisited this Wingstop a few times recently, the quality has risen back up. I've been quite satisfied with my order and portions lately compared to a few months back. 4 stars instead of 5 because every once awhile there's a few hiccup. It largely depends on who's on the clock but it's consistent enough for me to not complain. Big improvement. read more

Fries are always soggy at this Cliffwood location. In addition to the water dipped fries they don't put enough sauce on the wings nevertheless the wings are good size. My second experience on April 19,2022 I order a 8 piece original hot wing in person just to received the dry Louisiana rub. I called up to express my incorrect order and management was apologetic. When I returned the incorrect order of wings and fries they were tossed in the garbage. Next, I requested new fries and as per the manager I needed to purchase fries again! Never will I return to Cliffwood Wing Stop. I just walked out in Disgrace! read more

Very good wings a lot of flavors definitely eat it again nice place and very fast food service

I have ordered wings and fries online from this Wingstop half a dozen times since the site opened a few months ago. I use their phone app and pick up the orders myself. Delivery is available. There is plenty of free parking in a shopping center lot shared by a Dominos, a Jersey Mikes, and a liquor store. The site is conveniently located at the corner of State Route 35 South and Cliffwood Avenue in Aberdeen Township's Cliffwood neighborhood. We enjoy the original wings rather than the boneless option. The assortment of flavored sauces keeps it interesting. I'm not a fan of the seasoned fries, which are way too salty for my taste. A less salty option will have to come along before I try them again. The interface with customers is lacking in multiple ways and the location's biggest downfall. The phone app provides no opportunity for customer feedback. The store is randomly closed, or open but not taking online orders, but I don't find this out until I have submitted an order that is rejected. The cashier no longer greets customers but works with the cooks, so customers are left unattended and confused. It could be a management decision, a bad one. Most recently I walked into the store and two customers were standing at the counter and a bagged order was in the rack ready for delivery. My order took an extra ten minutes beyond the promised time. There were four people in line to the door when I left. Customers are left to their own devices to review the menu and assemble their orders, without any guidance from staff, if and when they show up at the register. Public relations is the biggest problem in my opinion. But the place is popular for the time being. I would recommend ordering online so you can review the choices and avoid a lengthy wait to receive counter service. And I'd avoid the fries unless sodium is your friend. read more

First and last visit. Order messed up. Waited for 30mins to get it right?? Wtf how hard is it to make wings and fries? Common man. Dont go if you want good food. If you want to get disappointed feel free to try but don't say I didn't tell you. Goodluck. read more

took forever to get the food and too slow.. they didnt even give my friend her blue cheese she asked for and now her mouth is on fire

If I followed the advice of the previous reviewers, I would not have tried this restaurant, but I'm glad I did. I've ordered three times, and not once was my order screwed up, not done at the time promised or not fresh. The location is very busy and every time I've picked up, I've seen them working so hard, and they are very friendly. I commend the staff here. The wings are delicious, hot and crispy, especially those Louisiana dry rub, and I'm really glad they opened up nearby. No more long drives to BWW, and imo, Wing stop is better. read more

Let me begin by stating that I have never written a negative review before. As someone who waited tables and worked in bars, I have the utmost respect for the food service industry and the hard work employees do everyday to make customers happy. Moreover, I have loved the food since they opened, but I feel compelled to post this based on multiple interactions within the past week that went horribly. Twice within the past week, my orders did not make it to my house. I was charged each time on the order. When I called the store, I was met with attitude and nastiness that frankly makes me never want to order from here again. On Sunday, an employee actually yelled at me when I called to check on the status of my order. Even after the issues, I still tried to give them one more shot. I placed an order through door dash that they cancelled ( at 8 when they close at 12 nonetheless). So, to conclude, amazing food, pitiful customer service, and I am out three different orders with no money to show for it. Needless to say, I will never order from a wingstop again. read more