Pitiful doesn't even scrape the surface of the experience it'd actually be an understatement, if you never been to this location thank god and make the wise decision to never go, the service wasn't all too bad.. if you can excuse the extremely rude and full on aggressive manager with dreads if his condescending tone isn't already uncalled for, the sassiness will really throw you in for a loop, I can only assume minimum wage pay is the reason for his chicken fueled power trip and a strange desire to "humble" customers, however the food itself was actually tolerable unlike some workers, granted it does take some time even when not busy, if food is all you care about, come here but only if you are prepared to fight, this location is practically the Waffle House of Eastpointe. read more

First time I ever went back to Wingstop and the employees were very rude. They didn't want to take our order on the cash register. They wanted us to order online so I did and I ordered a boneless meal deal and the food ended up coming out and I was excited to eat and I get my to go box and I see a little bit of grease juice job out me thinking of my mind that it was just a little bit I so I tipped it a little bit and then a waterfall full of grease was coming out of my to go box straight watery disgusting it filled a quarter away of my bag and I when I told her and she had a very very rude attitude and told me to repeat myself many times and not only that my meal had half boned when I asked for boneless, and she said that I ordered boned and to check my receipt and she kept yelling and being very rude. I will never ever come here again. read more

Dede gave amazing customer service over the phone. 100% recommending this place to friends for all future Uber Eats orders. She needs a raise!! read more

The wings were good asf, not only that but the service was great, fast, and super cool, and the ambient feeling of the restaurant was overall fun they know how to have fun and work at the same time, even gave me a free 5 pc. for taking a survey, def coming back fs. read more

Everything was Awesome here. the service was fast and punctul. the food was super good. I love your ranch. the restaurant was super clean. the Crew working was a well tuned machine getting everyone in and out fast and happy, the cashiers name was janiyah. all of the employees are super friendly. 10 out of 10 will be back again and again. Hannah is the normal Cashier i see. She is always friendly and attentive to my food needs. thank you EP WING STOP CREW. will be back again and again read more

Came in today on 3/30 at 830! Turn rite back around food on floor behind counter.... counter nasty employees playing with flip flops on rug nasty n soaking wet lobby disgusting. This is very sad and terrible as a place of business please do better and I have photos read more

Wingstop - Chicken Wings Near Me - Eastpointe, Michigan

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Do not come here. Slow AF. Been waiting an hour for my food. Staff has zero hurry in them

Chicken ate off of returned it, second order unedible bone dry i will never order from here again a waste of money $35.00 and time read more

I don't even understand how you all don't accept a walk-in order, on the phone order or a DoorDash delivery order or doorDash pick up order Why do we have to go to the Roseville MICHIGAN location to get better service and we are able to do a walk-in order and plus their staff is telling the customers that they always get complaints from the eastpointe MICHIGAN store and the eastpointe customers have to drive 5 miles down to another store read more

Absolutely disgusting the cook didn't wash his hands or have on any gloves before he grabbed the chicken out of the bag I told him i wasn't eating that until he washed his hands. They then served me cold fries didn't offer to even make fresh ones and the chicken barely had sauce on it. The staff was very unprofessional one of the staff members was on FaceTime the whole time I was there. I will never support this location again I was not satisfied at all just waste of money. read more

Food is decent. The biggest issue is every time I come it's always a mess. No need for the drink machine to always be nasty. The sitting area is never cleaned. Definitely need some immediate attention. read more

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I don't understand how this place is still open. Workers definitely share one brain cell collectively. How does a fast food restaurant that only has wings, fries, and corn, run out of f****** fries? Oh not to mention, if your order says ready at a certain time, don't even leave your house until 30 mins after that time, your food will NOT even be prepared yet! Did I mention that the place doesn't look like it's been cleaned since the week it opened? Do yourself a favor, avoid this place at all costs. read more

I was just here today and my brother got season fries and then when he ate them they were not season when they get busy they are so lazy u need to get better people read more

Restaurant is dirty my feet are sticking to the floor I would not eat here place is gross read more

Wingstop - Dirty floors - Chicken Wings Near Me - Eastpointe, Michigan

Dogshit service horrible food and hella wait times will never go back Ambiance horrible read more

I stop there after work last night and the store was a mess . I didn't want to sit down why I wanted for me order which wasn't done on time . I ordered a pick up order online and it told me that my food would be ready at 9:30 I didn't get the food till 10pm . My food was okay it wasn't even all that hot for the wait you would think it would be fresh and hot . read more

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Workers move slow with little care for getting orders out time efficiently. Im never coming back here again.

First time in and won't be back. Every surface is dirty and sticky, absolutely gross.

Haven't tried the food yet because after an hour of waiting we're just now leaving. The wait time, HORRIBLE, so many other orders were ready with no one there to pick them up. They didn't start our order until 40 minutes AFTER we placed our order. The cashier was nice to everyone but I would 100% not recommend. We only ordered 20 wings in total and it took that long. Don't even get me started on how dirty it was. My foot was damn near stuck to the carpet by the pop machine. Doesn't sound like a good idea right? Never again, maybe try a different location cause boy o boy... read more

I am astonished. I understand being busy completely, I work in food service and I get it. I ordered my delivery at 7:09 pm and didn't receive my order until 8:43 pm. I tried calling about 10 times and went to voicemail every time. Then I finally receive my order and the drink was missing. The boneless wings were also the size of 2 quarters. Will never be back to this location. read more

nasty over cooked and dry the service is horrible my fries was cold I also order garlic parm wings u ain't see none of that I'm pissed read more

Wingstop - Dry wing with no gralic or pram - Chicken Wings Near Me - Eastpointe, Michigan

we ordered 3 combo meals when picking up they only had zero coke available no compensation for no drinks. The bag was sealed so I assumed my order would have been checked and correct....no fries at all so we paid $33 for 6 tenders and 5 wings. I called and asked if I could get a replacement meal in 2 weeks when I would be back in the area. I went today for my replacement meals and was receibed with an agressive attitude by 3 employees. Not one time dusing my call or visit did anyone apologize for the error but acted as if I did something wrong by trying to patronize their establishment. The meals were finally replaced with a smile from the cashier. The manager whom assisted us was short and not one time during the conversation did her scouring look leave her face. Very disappointed on both of my experiences here and when I attempted to order vegetables they were out of one of the two veggies they stock. I will not return to any wing stop going forward. read more

I placed an order online, after placing the order the pickup time that was given was approximately an hour. We (my grandson and myself) arrived at Wingstops an hour after placing our order. My grandson went into the store and was told it would be 15 more minutes. After waiting for more than 15 minutes I went to see what the holdup was. I asked the cashier what was the problem and she informed that she told everyone who came in it would take and hour for their order. I told her we placed our order online over an hour ago and asked if we still need to wait another hour. The cashier was rude, and did not appear to be in a hurry to service three customers in the store. I will never do business with this store again and make sure anyone that I know will not be spending their money in this store. When you are spending your money you expect better service. Sorry to say you get better service in the white neighborhood. read more

Decent wings, nothing stood out to me as special or anything I had to come back for. I'll still place these wings a notch above the b dubs. The Parmesan garlic was my favorite of the ones that everyone had ordered in the group. The Hawaiian has a lot of potential but it's missing something. The sweetness overtakes the other flavors and therefore you're left a little disappointed. read more

I wish I could give 0 starts. slow af.. writing this review 50 mins into waiting for my online order. when I arrived they said they didn't even have my order. read more

Update: The owner replaced our meal and the wings were much better, I recommend the hot and mango habenero flavors. Much happier this time! The owner clearly cares about his customers so that is much appreciated. I'll be back! Placed an online order. Waited 20 minutes inside the store before the employee pulled our order off the shelf. It had been sitting there the entire time. Absolutely ridiculous and incompetent customer service. When we said been sitting there the entire time? She just said yeah sorry...wings sucked. First time customers won't return. read more

Doing your best would be great. But being lazy and ignorant all in one. The host/ cashier is just blatantly rude. You can tell he is an hourly employee and his parents wanted him to get off his video game for a couple hours a day and forced him to get a job. It shows. I work for door dash. I go numerous places and this one will be remembered. I will not send people to this location. Roseville is way better. Thankfully a young lady came and completed the order. Don't promise times when you can't promise customer service. read more

Great experience with great food. Very pleasant country music and a tv that plays sports. I ordered the boneless 25 wings for $15.99 will be back I'm satisfied. read more

Wingstop - Chicken Wings Near Me - Eastpointe, Michigan

Food was decent, experience not so good... My friend and I both ordered separate orders online and paid for our meals online. When My husband picked them up, only my friends order was there. The staff proceeded to tell him they can't find our order in the system, even with the confirmation number I gave them. They asked what we ordered, I hoped that meant they were gonna make it... then like 30 minutes later, he let me know they are starting to make our order now... nearly an hour after I already placed the order. THEN they made my husband PAY for the food AGAIN!!! When we already flipping paid!!! They told him he had to pay so they could refund him. Which still didn't make sense to me.. Then to find out they were never going to refund us or ANYTHING at all for the inconvenience... NOTHING! I NEVER go out of my way to write a bad review, but come on... I've worked in the food industry for many years, and this was not how it should've been handled. Never going here again.. read more

Charged me $2 for a water cup instead of giving me a cup for water. The staff isn't the nicest either, but I shouldn't expect much when I'm spending $20 on wings read more

Consumer service was great! I got 30 pc wings for family dinner. I got 3 different flavors (garlic parmesan, teriyaki, and hickory BBQ). I also got two orders of fries (one plain, and one with cajun). Everything was pretty mediocre, the only decent ones was the plain fries and hickory BBQ. Everything else was pretty overly seasoned or was just drowned in sauce. Overall I probably wouldn't go back. read more

First time eating here. The wings are not bad. I had the hot wings, lemon pepper wings, and cheese fries. Like I said the wings are pretty good and decent size. The cheese fries aren't that great. There house season for the fries have a sweet taste, like sugar. Next time I'll just try no season on the fries. read more

Wingstop - Traditional hot sauce - Chicken Wings Near Me - Eastpointe, Michigan

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I'm a fan of Wing Stop in general. Do I think it's a little overpriced...yeah. Do I keep returning...yeah. This was my first time at this location. It's carryout only. I didn't order pop so I can't co-sign the other review but I would have given one star if the machine was empty. What a let down right? My rolls which are normally delicious where not the freshest. Still good just starting to get firm around the edges. Also no top for the fries in the carryout bag so they got cold on the way home. The place looked clean and the guy at the register was polite and friendly. I'd return to this location. read more

If you're looking for some cheap eats, this is pretty good. The staff is always very nice but the pop machine seems to be empty almost every time I've been in there (at least for the no/low calorie drinks). The management should learn to staff the lunch hours with more people (I think one person comes in around noon but they don't seem to be on time most of the time it seems like...) because almost every time I've been in there they only have a single person working; that's right, one person to take orders, cook, clean, restock, and refill the pop machine (which is probably why it's always empty when I get there around 11:30am... The food itself is just ok, it's nothing great. I'd much rather have Buffalo Wild Wings or Buffalo Wings and Rings, but it's close by work and I think on Tuesday's they have the 50 cent boneless wing special. read more

I love wing stop but the employees my god she did not put her cell phone down.she was taking orders while texting and taking care of customers while texting and checking her phone. If I ever did that at any of the jobs I've worked I would have gotten fired on spot. And the young lady kept yelling can I go home every 5 mins. And complain about what time she had gotten there. Seriously this is your job. Update on this location. It's the same thing but this time it was 3 employees all doing the same thing. I was in there with 1 other customer and they didn't even say hello to me as I walked in the door. Just sat there and chip chatted with the other customer who had already paid for their food. Only reason I return to this location is because it's the only one for miles. This place sucks read more

The wings are good!!!! I was very impressed with the joyfulness of the employees from the moment I walked into the store. They stopped what they were doing to greet me when I opened the door. Excellent excellent employees that were a delight to work with. Good job all of you. You should all be proud. Food was hot and ready. read more

Ordered to go... Waited the 20 min...Got there and they were all confused and hadn't even. Started my food and mine was the only order up.....This is a bad location other locations are great ... this one gets One star for poor everything.!!! read more

Wish the flavors were better tasting. I appreciate that my food is always made to order and I can select all flats or drums online. Better priced that DWC. Nice size wings, not fatty, crispy edges. I've never had them over cooked or dried out. read more

I have a ate here a few times and food is good. The fresh cut fries and potato salad taste good. The bone in wings are fair sized, but I feel like the boneless wings are too small for price. Also, I don't like that you have to pay for first cup of ranch dip, I think one cup should be included. read more

This place cool kinda but it's ghetto as ever. I won't be back at night off about day shift.