I've been super mindful of what public-facing employees deal with during the pandemic, but every now and then, you run into an employee who is just doing it all so wrong. In this case, my son and I went up to WingStop in the late afternoon, and it was set up for take-out only, understandably. There were two parties ahead of us, waiting, and one group had yet to order and was growing impatient. There was a crew in the kitchen of about 3, and two more employees came in around 5 p.m. The manager was sitting just out of reach, toying around on an iPad, in the area that was once the dining room. The customer ahead of us who had not ordered yet, challenged the manager. "Why aren't you helping up here?" The manager claimed that the business was not set up that way for her to help: she didn't have a register login. The customer persisted: "You could help pack orders, or get people their beverages?" The manager was polite, but ridiculous, and said, "I'm sorry, it doesn't work that way." Honestly, who knows what she was doing: she could have been playing Angry Birds, but she could have been making schedules or communicating with her corporate overlords, but really, whatever she was doing could have have waited until a less busy time. What manager puts computer work above customers? Two more groups came in to order, and two DoorDashers came in to pick up orders, and the manager continued to sit. The tension was palpable. Everyone just waited. And waited. And waited. I asked my son if he wanted to bail, but he explained that he had watched a TikTok video review of the establishment and the TikTokker said it was worth the wait. The same frustrated customer addressed the manager again: "You're telling us you can't do a single thing to help?" The manager replied, "Thank you for your comment." I could see there were a couple of cooks, along with a young lady who started getting beverages and packing napkins and such into the bags that were starting to come up front. But the star of the evening was a very harried young man who handled a little bit of everything on the front end: dispatching the orders to the Dashers, taking orders, assisting the cooks, making sure everyone had straws and napkins, and patiently explaining the sauce and spice options to anyone who had questions. He was a thoughtful and impressive kid and is the reason why this place gets 3 stars instead of 2; if it were not for the manager, this would be a 5 star review, for the type of establishment it is. My son ordered wings with a spicy rub, and I went for the tenders glazed with Korean bbq sauce. We both got fries and a drink to complete the meal. It did take a looong time to prepare the meal, and because we would have to use Olden Avenue during rush hour to get home (a congested unpleasantry even during the Plague Era), we opted instead to head over to TCNJ where we found an open picnic table behind Brewster dorm (where I lived for two years, many moons ago). It was such a nice night and I'm sure my newly-minted teenage son only tolerated my tales from the Lakeside dorms...and The Pit...but he tolerated them without fuss, and a bit of wing sauce smudged on his face. He said they were some of the best wings he ever had. My boneless meal was a perfect blend of sweet and spicy, a lovely marriage of garlic and ginger, and the fries provided a delicious carb-y base to sop up all the sauce. We were very happy with the food and have talked about going back again some time soon. We definitely will, and I will do so with the hopes of bumping WingStop up a star or two. Hopefully management gets it act together. read more

Awful management, printed coupons for kids school and saying expiration date wrong now and not honoring - pretty bad look for them Oh and this was response: I hope you are doing well. I want to sincerely apologize for the inconvenience caused by the incorrect expiration date on the coupons. It was indeed a printing error our intended expiration date was May 13th. We deeply regret this oversight and the frustration it has caused for you and your students. Please know that we are taking this matter seriously and are implementing stricter quality checks on all future promotions. We are committed to ensuring a better experience going forward. read more

Wingstop - Chicken Wings Near Me - Ewing, New Jersey

I did a takeout order and ordered online. It was fantastic. So quick, great quality, and the employees were so friendly and clearly working hard. I got a chicken sandwich and it was amazing. I will definitely be back. read more

They don't do bad for a common chain. I love their hot honey chicken tenders and Louisiana rub classics. Never really had issues with orders being wrong here other than 2 or 3 times out of many orders over the last few years. read more

I ordered a chicken sandwich, first off I was standing for 20 minutes waiting for 1 sandwich, I took 1 bite and threw it out it was the most foul sandwich I ever had read more

Amazing definitely recommend to chicken tender lovers . Recommend Louisiana Hot and Hot Honey. Service is good as well and don't complain about the wait to doesn't everyone want their food fresh? read more

Absolutely horrible experience. The voodoo fries were extremely soggy. The tenders were drenched in butter to the point where we couldn't even eat them, and the wings were so hard they were practically inedible. Not to mention their ranch was as thin as water. If I could give 0 stars I would. read more

Wingstop - Lemon pepper tenders - Chicken Wings Near Me - Ewing, New Jersey

This shit was BUSSIN!!! Don't listen to the other reviews. I ordered online and it was ready in 20 minutes. 10/10 recommend read more

Wingstop - Louisiana Voodoo Fries, Mango Habanero and Garlic Parmesan Boneless wings, and lemon pepper chicken sandwich. - Chicken Wings Near Me - Ewing, New Jersey

The wings were pretty good and the online ordering was pretty straight forward and convenient. I look forward to trying again and adjusting my arrival time much earlier than the apps stated prep time (40-50 min). Judging by how cold the meal was I suspect they are ready in 15~20 min. The order is placed on a table without the benefit of a warmer. I suspect fresh and hot would push the quality higher. read more

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I was literally waiting in line for over 20 minutes to place an order. That's not the issue though. I don't mind waiting. The lone person at the counter thought they should answer the phone with a line of customers waiting to be serviced. Ok. Find. I could have let that go. But then Harold waited on the guy behind me and asked me to wait. Excuse me? I've been waiting patiently. And not only are you taking phone calls on in person people waiting, but you waited on the person behind me and had the gall to ask me to wait. I'm also going to be calling corporate and leaving a review everywhere I can. Including the BBB (Better Business Bureau). Y'all need some training in customer service. read more

Great service at this Wingstop location!! Ordered the family package for my celebrity client, Mr. Pierce!! He loves his wings.!!

Breaded boneless wings way too breaded. Had to peel it off! Hooters boneless a lot better go there ots worth it

Very bad customer service. The lady at the front handing out the bags of food asked us for our name to see if our order was ready. She said the food wasn't ready yet. An hour later passes by and the lady goes to the bathroom for like 30 minutes. Another worker came and started calling out orders that were already packaged. We found out our order was there the whole time. Wasted our time for nothing and food was cold. read more

The food is disgusting, the wings is not all that; it's edible if your drunk or stoned lol other that than it's shit. Oh and if you see a thighstop on door dash or uber eat stay away, it's one of wings top virtual restaurants and that too is literally gross greasy AF with no flavor. Try em out so u can see for yourself lol read more

Food is good but the service SUCKS! Online service isn't working and they will have you on hold for 30 mins if they ever pick up.

Horrible service. Did a delivery order and received the wrong order. Spoke with the manager, Tyson, and was promised a refund within 24 hours. It's been almost 2 weeks. So was I lied to? Did he forget? Is he and the staff incompetent? Things do go wrong but no attempt btonfix it. Do not go to this restaurant. read more

I love WingStop wings. They're so good and full of flavor, especially when paired with the fries. No problems whatsoever.