I had never been to Wingstop before, so we decided to give them a shot. I wasn't expecting anything great, but this was beyond bad. I placed an order on the website and headed to the location. I was told that they had a lot of orders, they didn't know when my order would be ready, and to come back in 30 minutes. So I left and came back 30 minutes later. And I was told the same thing - that they had a lot of orders, they didn't know when my order would be ready, and to come back in 30 minutes. I told them that they already said the same thing 30 minutes earlier, and they apologized. So I waited for another 30 minutes and my order finally came out. The food was cold and disappointing. The fries were soggy and the wings and tenders were strangely sour. Definitely one of the worst experiences I've ever had at a food establishment. read more

Wingstop - Chicken Wings Near Me - Fremont, California

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I hadn't had Wingstop in years because my favorite flavor, lemon pepper, tastes so much better at BWW. But I was in the mood for something different and particularly remember how much I enjoyed the garlic parmesan flavor at Wingstop before. So I ended up here this past Sunday. My order was ready in 13 minutes as quoted online. The place was clean and inviting with plenty of seating available and a coca cola freestyle machine which I love for customized sodas. Service was standard and sufficient with the employee handing me my takeout bag without any issues. I got an order of 15 classic style, selecting 8 garlic parmesan and 7 mild buffalo wings. And a couple sides of ranch, which are quite large in size, not those itsy bitsy 2oz cups other places give. The chicken wings were large with a lot of meat on the bone, and nice & juicy. The mild wings were tasty, doused in plenty of buffalo sauce which puddled at the bottom, so I could dip for more flavor. The garlic parmesan wings were okay, but not as good as I remember, especially with the parmesan lacking. It's like they sprinkled the parmesan on a couple pieces on top and neglected the others. It was still a filling meal nonetheless, and the 15-piece a good size for two people or leftovers. read more

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Wingstop has one of the best wings! Nothing is too saucy and overused in terms of amount of ingredients. It's really good for parties and other events. They taste delicious. Honestly, I would want to eat more of these but I don't want to overeat and have to save some for the family. Even though that I don't normally eat wings, I highly recommend people to come to this place since they serve delicious wings. read more

Wingstop - Chicken Wings Near Me - Fremont, California

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So Yesterday after getting off from work, I stopped by wingstop to pick up some wings. My Co-workers order so much wingstop from my job. They told me they could not take my order because his supervisor was on a break. There Was Only Me but me energy as usual brought in about 7 people right behind me and he told them the same thing . I asked how long would his supervisor be on break. He told me 25 more minutes. do you know how much it cost on the app. fee's and so on , I'm blown away because me & my Son Have Owned A restaurant for over 10 years in San Diego ca. And If we could not provide service we would close the doors, No Respect, I Had Just Bought Wings On the App earlier so I decided to walk-in cut the fees read more

No idea how the food was today. Woman at counter was incapable of taking our order no matter what was tried. She insisted that we were ordering completely different items than we told her, multiple times at that. Total lack of comprehension or ability. Order was never submitted because she would not allow us to order what we wanted. Upselling is usually adding something to an order: this was refusal to allow the customer to choose what they would end up paying for. Completely unacceptable. read more

I prefer this location way more than the one in Union City. Quality and service wise, I usually have a better experience. I always get the same stuff every time. Garlic parm wings and lemon pepper, and seasoned fries. No problems for the many visits I have come here. I always order ahead and pick-up. My food is usually ready when it's supposed to. read more

Food and pickup was good but the lady at the register was not friendly at all. Simple requests and she was rude as heck! Get a new job where customer service is NOT a MUST! read more

If I could give zero stars I would like Many before me... I placed an order online to pick up a 20 piece boneless for my husband, got home opened it up and saw a door dash order for Steven V in my bag. Somehow even though my bag said my name and my order what was inside did not reflect. Went out of my way to pick up dinner for him since he got off late and he's left with food that's not his and too spicy for him. Waste of money. Looking at these reviews now... I'd just get a refund. I don't want a remake just to get uncooked chicken and get him sick. No thank you. New workers or get shut down. read more

Wingstop - Chicken Wings Near Me - Fremont, California

We ordered a meal for two -- 20 wings, large fries, and 2 dips and it was a complete disappointment. The wings were way too salty, had almost no real flavor, and were covered in too much batter. The fries were average at best. For the price, this meal is definitely not worth it. Save your money -- there are few other places that actually know how to make good wings! read more

Too many errors on my orders time and time again. Orders not with seasoning, pink meat in chicken wings, ordered all flats and only got 3 from a 10pc.. Cleanliness, the cook was helping the assistance /cashier get something out of her eye, and right after he grabs a scooper and gets some seasoning from a bucket, without even washing hands and NO gloves... people need to report these actions of companies and the uncleanliness actions or there will never be change.. what's next male going pee and coming back without washing hands... What happened to using gloves as well and changing them frequently. These employees/company's need solid training not just an online food test/card... bring back old school training hands on, but not when hired and thrown into it. read more

Wingstop has the best chicken wings from spicy from garlic parmesan from barbecue wings you name it they got it I've been going there for many many years and they're chicken wings are the best you're going to enjoy it because they flavor it just right five is not enough so 20 is enough just like I order the seasoning is excellent specially the garlic parmesan I highly recommend yummy and lemon chicken wings is excellent too so bring your friends family members you could eat in or have it to go you'll just keep coming back for more just like I've been doing you won't regret it once you've had their chicken wings they'll always have that taste in your mouth that you want more and more and more Wingstop so join me at Wingstop restaurant I recommend this place highly so enjoy yourself read more

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Wingstop is my favorite place for wings (tied with the Bonchon's in Sunnyvale). Food does take a while to prepare so I always order through the mobile app and pick up. If you don't, you're looking at a ~20ish minute wait. The chicken sandwiches are pretty good, but expensive for what they are. It's just chicken and 2 pickles for $5.99, but it comes with a dip as well. Compared to Popeye's $3.99 chicken sandwich, I'd probably go there instead if they had a closer location. Overall, I love Wingstop and they have the best ranch, even though I feel like it's super pricy at $1.80. read more

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If I could give zero stars, I would.. I went to wingstop today at around 2:30 PM before me and my husband had to head to deal with some family stuff and we just got home at around 8:30 PM.. I went and picked up some boneless wings with fries with ranch to be specific and the chicken was raw inside. So the chicken was raw inside And we weren't able to go back to the store or give a call to the store of Wingstop To Situate it Because like I mentioned, we had to leave due to family important stuff, we had no time. So, we come back home and my husband gives a call to wingstop, First, they answer the phone And then it sounded like they hung up on him So he called back and explained to the new person who answered, a female worker, It sounded like someone hung up on him and then she got real mad and started going and saying That "no one hung up on you sir" In a very rude voice. "the phone went out and started beeping on our end" And then my husband said "oh OK no problem I understand". So then, He explained the situation about the chicken And gave the order name to her that she needed to look up the order And she was saying that she can't find any orders at that timeframe we entered with that name.. So either she was lying Or the system was broken Either or.. So then My husband said "well, that's the only name my wife would use" So then she goes and says in a stern voice again " Well sir, I'm just trying to help you out and you're not helping me or giving me any information to figure out the situation and you're being very disrespectful and giving me an attitude.." Now this is when the tables have turned when she said, especially about being disrespectful and giving her an attitude my husband did not give her an attitude or being disrespectful, I was right there when I heard that part. My husband just called to fix the situation Not wanting a refund maybe just a remake of the chicken and give it another chance we rarely order from Wingstop as well. It's only once in a while.. So my husband was shocked when she said that and then went on to say, how did I give you an attitude or being disrespectful? I was just trying to explain to you the situation and if I sounded mean or disrespectful for giving you an attitude, take my apologies. I am apologizing to you, but I don't believe I was being rude or disrespectful to you in any shape or form But if I said something wrong, my apologies And then he asked what did I say that sounded Disrespectful/attitude? Then she went on to say because you said that we hung up on you And we are a family here And we all work together as a team And then he said, I understand that but it just sounded like someone hung up on me, but I told you I understand and everything was fine. I wasn't mad about it... So basically bottom line is The customer service with this female was very negative and handled very unprofessionally.. He asked for her name, but she did not want to give her name today is Saturday and he called around 8:30 PM So whoever was working there At that time that was a female worker she sounded like a young woman That was the woman he spoke to. She did not wanna give her name and she was not a manager... read more

Wingstop - Raw boneless chicken - Chicken Wings Near Me - Fremont, California

My wife and I were craving buffalo wings so we decided to stop by wings stop in Fremont as we were in the area. We got there and placed our order at 3:47 pm but we didn't get our food till 4:20 pm. I'm not sure why it took so long. They didn't appear short handed yet tables weren't cleaned and we were unable to spot a garbage can. The quality of the food is excellent. Veggies were crisp and wings were cooked perfectly. The fries are alway good. read more

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I ordered a 10 piece mango habanero meal with 5 pc of cajun corn. I received cold old fries with cheese on them, and 8 plain wings with some mango habanero sauce. read more

Wingstop - Cheese Fries - Chicken Wings Near Me - Fremont, California

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Forgot our x2 ranch and we had to eat the dry meal by itself and it was so disgusting (doordash delivery)

Their phone ordering system is a joke with no receipt so when you show up there they don't give you your food but they still charge you Their website is even worse it won't even take your order correctly I won't spend one more dollar at Wingstop ever again they've lost my business forever and considering I spend between $50 and $100 per order I hope it hurts them read more

I've been coming to this location since 05'; for the most part it has been decent but my more recent experiences have been pretty negative. It does take a while to get your food so I highly recommend calling in ahead of time otherwise you'll be waiting 35 - 40 minutes. The last time my friends and I dined in here, they undercooked the fries even when I ordered them well done. My main gripe with this place is the takeout/delivery orders. They have some serious quality control issues as they are 3 for 3 for messing up my recent orders. First time they gave me the wrong wing flavor. Second time they forgot to include the veggie sticks. Third time they forgot the order of corn. At this point it's obvious that someone is dropping the ball and not checking the orders before they are getting picked up. It's extremely frustrating and annoying how they consistently fck up something so easy. If you are doing a carry out order, CHECK YOUR FOOD before you leave. If you are ordering through Doordash and they mess up your order, file a claim until you are satisfied with the solution. Doordash initially wanted to refund me only $2 for a missing order of 10 corns which is less than what it costs. I really hope the stores employees get it together and start double checking these orders. In terms of flavor and taste, the wings have a perfect amount of seasoning and are delicious. read more

Out of all three Wingstop- Fremont, Newark and Union city, this one in fremont has the least flavor, the wings are kind of plain and lacking of taste, we had the garlic Parmesan sauce and we hardly got the taste, so we decided to go back and asked for the sauce. read more

Wingstop - Garlic Parmesan wings with little to none flavor - Chicken Wings Near Me - Fremont, California

I haven't had a bad experience from this location yet and I've been coming here since 2016. I normally call in my order or order online. Customer service is pretty good here and wings have been consistent. A solid wingstop location from my experience. read more

I usually have a bad experience with wing stops but this one is great! Our food was ready for pickup the moment we got there. The wings were made perfectly, the hot honey and hot parm were soooo good! The fries were also seasoned perfectly. read more

Wingstop - hot honey, hot parm, fries - Chicken Wings Near Me - Fremont, California

My favorite wingstop in Fremont ! I consistently come here and the wings are always the best , in fact I specifically come here because I know they will hit the spot ! I see the negative reviews but maybe it was with a previous owner or manager because I always get great service read more

Food ok/drinks insanely expensive. I get the location, but why rip off people? Its unecessary

Ordered the Louisiana rub which turn out to be under seasoned...tasted as tho they just fried the wings and forgot the Louisiana rub...disappointing visit...online app showed Boscell store temporarily closed tho it wasn't so couldn't order ahead of time... read more

I tried to call in an order last night, but the few times I tried to call it in, the line was busy. I ordered online, which was quite easy. I got the all in one which included 16 bonesless wings, 6 tenders, fries, and 3 sauces. I chose 8 Lemon Pepper Boneless Wings, 8 Garlic Parmesan Boneless Wings, 3 Original Hot Tenders, 3 Plain Tenders, Large Seasoned Fries (No Seasoning), 2 Ranch, and 1 Bleu Cheese. When the order arrived, I was so hungry that I dug into it. I was disappointed that the wings and fries where already cold. The wings also seemed to be very salty. I don't remember their food being this disappointing. Maybe it was an off night, not sure. I probably wouldn't order from here for a while, but eventually again to see if it's better. read more

After the horrific experience at Wingstop's next by competitor's place, I decided to try out Wingstop Fremont for three first time and it's great. 10/10 recommend read more

This Wingstop has to be the worst! To summarize everything. The food takes forever. They food came cold. The place reeks as the bathroom doors were open. Messy place no room to eat I ordered the Cajun combo and they took 30 minutes even tho they gave me a heads up it'll take about 15 minutes. I wasted my 1 hour break waiting for 30 minutes. Secondly, the food was cold. After waiting 30 minutes it was cold. I asked the lady to kindly remake it as the menu and I got mugged. read more

Wingstop - My colleagues receiving cold food. - Chicken Wings Near Me - Fremont, California

It's pretty weird that a shop that sells only wings can be so incredibly slow. Pickup times are basically never accurate. Even worse, if you happen to forget the credit card you paid for at home, but still have your ID and the order on the app, they'll refuse to let you pickup your order. Such a ridiculous policy. How is an ID not enough to pick up an order? read more

Okay so I totally understand when business are short staffed and I respect it. However this was not the case . This place is fully staffed and the Manager herself told me it would be about 10 mins for my order to come out , 30 mins passes by and I am content on the waiting time, until i peek into the kitchen to see how backed up they were .To my suprise no one was doing anything ! Like literally they were all just standing around talking . I don't expect 5 star service but I do expect my order to be out in the time frame you quote me , if you simply do not know how long just say so. The Food : Not only were my wings dry they were flavorless and lacked seasoning. Thats not even the worst part . I payed for an extra sauce (ranch) and they gave me bleu cheese . I can't stress the anger I felt because it was all from negligence on their part . I most likely wont be ordering from this wingstop ever again because this isnt the first time they have gotten my order wrong. P.S they have the lobby fully closed due to COVID-19, However the workers were touching their mask and then the food and I even witnessed one of the employees eating on the line , cleanliness levels seem to be this locations last priority. Just avoid if you can read more

Wingstop - Empty place , but long waits .... - Chicken Wings Near Me - Fremont, California

Ordered online, I was quoted one hour. I showed up an hour and a half later. The place was completely filled, people were waiting 2-3 hours for their order. It took me 40 mins to talk to someone, they said it would be another 2-3 hours to get my order. Look at the pictures I added, the receipt machine would not stop printing, they had a lobby full of people and they were still accepting orders. Zoom in on the piThe receipt paper was hanging in the bowls. Imagine getting your chicken that was covered in sauce in paper. This has to be a health code violation. I told them I wouldn't wait another 2 hours. They told me to write my order number and my name on a piece of paper and they will refund me. Let's see if it actually happens read more

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After watching Good Mythical Morning and saw that they rated Wingstop as one of their top wing places, we had to try it and our luck, we just were nearby one while out for lunch doing errands. In short, the boneless wings were small, juicy and crispy but the sauces we got were both a bit salty and drenched. The location is small with minimal seating, so if you sit in there, expect to smell a bit like oil. Not a bad option for a relatively quick meal. L O C A T I O N Located in the Pacific Commons Shopping area, this Wingstop is situated in the plaza with Gen, Total Wine, DogHaus, and right across from Panda Express. There's plenty of parking but again depending on the timing and day, you may just have to walk a bit to get to where you need to be. There's also a couple of electric car charging stations which say they're free. I N T E R I O R It's a fairly small spot with maybe 10 tables or so. There were a couple of TVs inside playing some sports channel. So it's not like Buffalo Wild Wings where there's like dozens of TVs playing all the different sports and games. M E N U The menu is more complicated than it needs to be. The bf was confused about whether or not there were boneless options or not. I don't understand why they have to separate "Individual Combos" vs. "Group Combos" as they're all in theory combos just some are larger portions. Also I didn't see clearly just individual pieces which is a good tactic as you're now paying a premium as you get fries or veggies and a 20 oz fountain drink that you potentially didn't even need. So after looking at the menu online, I see that you can just buy by the piece, which maybe next time we'll do. You have options to pick from various sauces from atomic to non-spicy hawaiian. You get an option of dip: ranch, blue cheese, or honey mustard. We purchased the Medium sized Individual portion of 8 boneless wings with lemon pepper and hickory smoked bbq sauces and ranch dip. So the lemon pepper came out looking like it was super oily but I guess it's just the sauce itself. You can kind of taste the lemon and pepper but the salt was dominating the chicken that it was unpleasant. No spice at all similar to the hickory smoked bbq. Although it was a 2 flame option, it was disappointing. Next time we'll have to try the spicier options as these two were nice to eat but lacks the tingle we wanted. The boneless chicken also was small but they were like juicy chicken nuggets. The seasoned fries were okay but what was the interesting part was the seasoning contained something sweet and I'm sure that it was granulated sugar. So there were bursts of super salty and sweet bites which was confusing. Thank goodness for the ranch dip because it helped kill some of the saltiness in the food. S E R V I C E There wasn't a line when we came so it was good to have time to decide what to order. After taking our order, the cashier mentioned it would take about 15 minutes or less, it was a little bit more than 15 minutes. The tables weren't cleaned up after groups came in and actually there weren't garbage cans visible or an area to know where to self bus tables. When we left the lines were long, but didn't see anyone cleaning the tables while we were there. Another part that was disturbing concerned the cleanliness of the fountain soda machine. You can see that the towel used to wipe it wasn't clean as you can see where they wiped. Also the forks are next to the ketchup and some of them did have some ketchup splotches. O V E R A L L Although the boneless chicken were small, it's a nice alternative to say popcorn chicken or nuggets that were juicy and crunchy/crispy. I would suggest not to eat there and take it to go OR call in OR order online to get your food prepped faster as sitting there waiting was a bit painful if you're super hungry. I wouldn't mind going back again as I feel like the quality feels a bit better than Buffalo Wild Wings, but again I'm not rushing to get back here. read more

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Friendly service and the area looks very clean and well kept. I would definitely come back to this location again. The food was on point! wings are always the best option for me. My favorite go to is Original Hot and Mango Habanero!! read more

I'm not sure what's up with the older reviews, because my experience here has been pretty good. Ordered ahead for the triple meal deal and got the order within 25 minutes, exactly when the app predicted I would get it. I wasn't there waiting the whole time, to be fair--got an errand out of the way first. The flavors of the meal are below! - Mango Habanero: While it does pack some heat, the sweetness of it balances the flavor out to make for an enjoyably hot wing. - Louisiana Rub: A great spicy dry rub. - Lemon Garlic: This hybrid is among my favorite flavors ever as it combines my two top flavors, Lemon Pepper and Garlic Parmesan. The place earns an easy recommendation from me. read more

Will start with positives. The wings were good! The order took 20-25 minutes. I saw others that came in afterwards get their wings in 10 minutes. My reason for the two stars is the cleanliness. I found the "cleanest table" and had to clean it. The floors were dirty and there were eaten and uneaten wings on the floor. Trash was accumulating and overflowing in plain customer site. The owners or the company needs to be more engaged with this location. No place of business should look like this. Also, my daughter informed that the restrooms had no toilet tissue or paper paper towels. read more

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The food was ok, the issue here was that Vivianne refused to serve us tea, she claimed that there was none left. When we asked if they're going to make more she said "No". I understand if they were closing but it's 2pm. Not coming back here. read more

Honestly I absolutely love wingstop. However, this particular location always forgets to give me either ranch or my side of sauce which I paid for. Every single time (which is maybe 3 times) they forget to add my items. This last time, my boyfriend went to grab the items and when he was about to leave the drive way I asked to make sure that he had all the items. They forgot the mango habanro sauce. He went back imside and the guy that helped him wouldn't give him the sauce and made it a big deal. Its getting ridiculous that we need to fight for our items to be in the bag. read more

The establishment was clean and tidy, was greeted the second I walked in. Ordered 5 cajun tenders with some fries. Food was out tasty and out in less than 15 minutes. read more

Wingstop - Chicken Wings Near Me - Fremont, California

Shelter in place had me really craving some juicy/delicious wings and I immediately thought of Wing-Stop. Boy did it not disappoint. Ended up getting a 30 piece classic wing meal with the following three flavors 1.) garlic parmesan, 2.) lemon pepper, and 3.) cajun and it was cooked perfectly. Also loved the large fries and the carrots/celery that came with it. The fries were well seasoned and soft while the celery/carrots tasted extremely fresh. Great job! It's also SUPER appreciated how seriously this location is taking COVID. Only 4 people are allowed into the store at any one time and all the employees were wearing masks and gloves. On top of that, my order was ready at the time they said it would be ready when I called it in and it came out perfectly. No issues on my end and I'll be back soon. read more

Soda machine not working. Fries drenched in oil. No napkins (paper towels) Avoid ... read more

Was about 11 pm and I get there to order food everything is going good till this guy tells me to pay and he keeps declining my card saying it won't go threw just so they don't have to make more wings before they close waste of time read more