I ordered classic wings and requested all flats with honey barbecue sauce, but unfortunately the order was mixed up--I ended up getting all flats with my lemon pepper wings instead. That was a little disappointing since it wasn't what I asked for. That said, the food itself was still good. The wings were flavorful, and the fries hit the spot. The wait time was about 25-30 minutes, which wasn't too bad, but I do wish the order had been correct. Overall, decent experience, just hoping for better attention to detail next time. read more

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Great wings and a variety of flavors. The dry rub ones were my favorite, although my group ordered three different kinds. The place was busy but we were welcomed and greeted with kindness. We will go back again. read more

I've loved them for many years and somehow I have not gotten sick of coming here still. There are still many times where I've craved for both their wings and fries so I still come back pretty regularly. I always order my wings with the all-flats modification with the two flavors: cajun & lemon pepper. I also ALWAYS get a large order of their yummy fries with my order. Just that is enough for me every order :). They also give you the opportunity to do the survey for a free order of fries on your next order (although it expires after 14 days). read more

It's genuinely amazing how every time i order from this location they manage to mess it up. If i order boneless i get bone in if i order bone in i get boneless. Apparently its rocket science for them. read more

I am pleasantly surprised with the service here and the quality of food. I ordered a chicken sandwich combo, lemon pepper flavored and they came with fries and a drink. Amazing thank you to Stephanie for running through the menu with Mom and helping me make good decision on what to choose. My kids ordered wings that down real quick. The restaurant is pretty spacious and very clean. Great place to sit down and enjoy a meal. read more

Wingstop - Lemon pepper chicken sandwich combo for $8.99 - Chicken Wings Near Me - Las Vegas, Nevada

Everyone loves Roman! There were so many order orders pending, pick up or carryout and Roman manned the cashier so soo well where he was calm, welcoming, and responsible. I am also the most indecisive person when it comes to three flavors and 20 wings for $20 so he gave recommendations that I absolutely appreciated including mango habanero which he described to be tangy and spicy alongside KBBQ and lemon pepper with are of course classic. He is my new favorite worker and seems like the leader of the whole team where he really does go above and beyond!! He and the reasonable prices and myriad wing flavors make me want to apply for a job here!! Huge shoutout to Roman again! read more

Can't go wrong with Wingstop great food, fast service ambience good if you're looking for wings definitely my go to place

Our host Tiana was super helpful and friendly! Food is always hot and good quality every time we pick up or place an order in store.

Wait time for my order was around 15 minutes. Which is typical/standard. My order was made perfectly with no errors and the customer service was really excellent. read more

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This Wingstop is just so bad. Lol. Please, I know you probably have the money to purchase your own franchise in such a great location.... But I'd rather drive 15 minutes away to the spring mountain or Tropicana location than TWO MINUTES down the street from my house. I left an unhappy review when they first opened, but my son wanted Wingstop... we ordered lemon pepper & hot honey (STILL LACKING seasoning!) also, the FRIES are NOT WINGSTOP FRIES, I can tell they're either bagged frozen fries AND NOT the usual Wingstop fries & there was NO FRY SEASONING. Only half my wings were barely coated in "seasoning" & some of them looked freezer burned. Please invest in quality ingredients or keep the same consistency as the other locations. I am a general manager at a restaurant & I'm just confused how this location seems to MISS every time. read more

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Food was fresh and ok music was super loud and very inappropriate f galore ! I couldn't believe they kept playing with kids eating there

On my lunch break I was craving the hot honey tenders from wingstop. I picked up my order and when I got back to work this is what my tenders looked like. There is barely any seasoning on here! Disappointed is an absolute understatement. The backside of the tenders didn't even have anything on them! read more

Wingstop - Chicken Wings Near Me - Las Vegas, Nevada

Better service this time. Didn't make the wings well done as requested but they fixed it. read more

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Sienna was also friendly, professional, accommodating and made our experience too par. It made a regular stop for food and actual experience. She has such positive energy. Made our night. Thanks sienna! read more

It's funny how before I placed an order, I saw a 1 star review from someone that posted 12 days ago........ I included his review........ he was complaining about how they never seem to get his order right, and he's ordering inside........ I did an online order to save time... nothing complicated... ordered their bundle with 20 boneless wings, 4 flavors, 2 dipping sauces and fries........ I get home and there's no fries........ easy to say, I should have opened the bag to double check before I arrived home, but I shouldn't be having to double check period........ I hope this place can get higher reviews and the workers do a better job..... read more

Wingstop - My order, missing fries... - Chicken Wings Near Me - Las Vegas, Nevada

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I've eaten at this location on 1-2 previous occasions with no issues, but unfortunately last night the food made my family and I sick. The quality that we're used to was not there, the food did not taste fresh, wings tasted old, and unfortunately my family and have been sick since eating the food! I'm not sure what went wrong last night but I would not be surprised if others also got sick last night, I'm hoping this was just a bad night for the restaurant and that there isn't a much deeper issue when it comes to quality and being sanitary! Hopefully someone sees this and examines the conditions and current process, and this maybe an opportunity for some training since this is one of the newer locations. If anyone ate here recently and also got sick please reach out. read more

They charge for everything ever one extra dip/dressing. Workers are very unprofessional . They had a great crew before , now just bunch of rude ghetto employees . I'll never come back here again. To bad it's in a nice area. read more

The place just open, but it was dirty. The tables were dirty. Nobody is bussing the tables. I heard one person told the cashier who was standing around not doing anything to buss the tables, she said that's not her job. The only lady that was doing everything was Rose, she was at the back but asked everyone if everyone is ok, or if we need anything. I give her 5 Stars. read more

Sienna was the best cashier ever, so sweet -- order was fast and food is so yummy i could flip the table

Just got home from eating during their grand opening! It was not that busy when we walked in, but they were getting a lot more busier as we were eating and a lot of online order pick ups! Service was extremely friendly and there were many workers who were all welcoming guests in! They were giving out sunglasses for being their first day which was cool! The wings were super fresh and hot! The fries (I like them unseasoned) were so good! Nothing like fresh fries! I have been waiting for this to open up since i saw the sign go up! I would always Google the opening date and would never be able to find out! I was actually driving to have dinner somewhere else and saw their banner and did a big U turn because I'm so excited to finally have this open! I live across the street, so i will be coming here often! read more

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I always order the lemon pepper wings well done, and the wings from this location is about the same from the Blue Diamond/Decatur spot. The wings were microscopic, way too overcooked and dry, and over seasoned. read more

If you love wings, you love Wingstop. Order delivery or pickup, they always have your order correct, and piping hot. It is a small place, so dining in is limited. Tons of different flavors and now they have chicken sandwiches. We go here all the time. Brand new location and very good. read more

This Wingstop just opened on Durango. It was clean and the employees greeted me as I walked in. The food was done 10 minutes after the expected time frame but it was the best Wingstop I've had in Las Vegas. The wings were amazing and cooked perfectly. The fries were fresh and crispy. This is definitely the only Wingstop I'll be buying from in Vegas. read more

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Jayden is usually the first one to greet you & take your order, he has great customer service, he always repeat your order back to you once it's done! This is a fairly new wingstop and me and my kids always order from there! I am very disappointed for the last couple of orders the fries has be not been fresh at all... I don't care how busy you are do no re-cook fries that is a NO! Dana as the manager you should know better this is unacceptable and NEEDS TO STOP! Fries are not fresh at all! read more

Wingstop - Chicken Wings Near Me - Las Vegas, Nevada

Placed an order online in advance to get faster service. Order wasn't ready and seeing plenty of other customers get their order before you isn't a good feeling. Wait time in total 50 minutes. Place was not that busy too. read more

This rating is strictly on service. I had an online order. A big party order. I confirmed in the morning and they said the order would be ready at the time requested. I am still waiting 25 minutes after the order was suppose to be ready. I am going to have a bunch of upset workers waiting for food. They keep telling me it's almost ready or 8 more minutes with nothing. A corporate lunch. Do not order a company lunch and expect it to be ready on time. Or you have to order it extra early and hope the food stays warm. Oh by the way, almost 30 minutes after the time and still not ready. read more

What a nightmare! Went back for a remake of the order after being contacted by corporate and the district manager. Was told to go into the store and ask for a remake and it would be taken care of. The exact instructions given were to say I was there for a remake - which I did. When I went back for the remake, no one knew what was going on (no one communicated regarding the remake of my original order). Shift lead Isabella was very rude & did not want to process the remake. However Miguel Rose & Donna insisted on helping & remaking the order no matter what (these 3 employees really do deserve recognition for superb customer service). They remade the order & there were still items missing and received incorrect items as well (after waiting 40 mins) ........ I was told by the lead on duty and district manager that I'd receive my refunds for the 2 incorrect orders within 5 business days. It was such a hassle to receive my refund. I was told the refunds had been processed on their end and I'd receive it within 5 business days back to my bank account. I was THEN told the refund needed to be processed at the store, & was told by the DM that I could return to the store to receive that. I went to the store around 12pm & the manager on duty said she could not process the refund and I needed to wait until other manager Juan was there. Was told he'd arrive at 2pm. I returned to the store at 2:25pm - Juan was not there & I was told to wait and that he'd be in at 2:30pm. (No one communicated this with me and they all have my phone number). I waited around until 2:35pm and Juan never showed up! I then contacted the district manager and was told to meet up with her at a different location to get my refund. She refunded me for the 2 orders that were incorrect. The miscommunication, unprofessionalism & incompetence shown by management is by far the worst I've ever experienced. I'm glad I got my refund (FINALLY) and will not be returning to the Durango & Sunset location what so ever. The food is never correct. Way too many clueless employees standing around + the food handling laws & regulations are not being followed. Inside the restaurant, there's always someone at the counter saying their order is missing something or they didn't receive something which causes chaos and confusion. The customer service is below standards (besides ROSE) she is AWESOME & should be recognized for that. This location really needs a new set of management & crew ASAP! Wish I could give 0 stars instead of one. Very disappointed. read more

Waited almost an hour for my pick up order for them to only give me half of my order and had to come back for the rest of it. Really disappointed read more

Wingstop - Chicken Wings Near Me - Las Vegas, Nevada

Friendly service and food ready to go on time. Wings are very average in tastes. We had 3 different types and all were very greasy.

Forgot to place my order for extra ranch through the door dash app. Called and spoke with Isac and he added a couple extra ranch in there for no cost. This is amazing customer service on his end. If he didn't do that I would have had to cancel the order and place a new one which would have been too late to do. I will definitely continue to get my wings here. Solid read more

It never fails .. every time I order from here, my order comes out wrong. Ohhh we didn't charge you for this. Ohh I'm sorry it'll be another 20-25 minutes. And this is me placing an order in store. Probably won't be back to this location. read more

Great fast service! Ordered online. Quick and easy. Food was great! Lemon pepper fire! Fries were a little over cooked but who doesn't like that. Great location read more

Music is so loud sounds like a club more than a place where I can enjoy my food . Staff is loud just like the music.

Malísimo , papás no quemadas sino fritas con aceite viejo , no recomiendo q vengan aquí este pollo sabe malo y seco , no tiene nada de sabor , para q te guste este lugar tiene q ser q te gusta dressing pq sino te gusta nada vas a perder tu dinero pq no adoban el pollo con nada malo malo read more

Wingstop - Aceite viejo malo , no compren de aqui - Chicken Wings Near Me - Las Vegas, Nevada

No one should ever order anything online from this store ever. I just placed an order on the app for pickup and got a call from them that they didn't have inventory and my money would be returned in a week. This was on their own app and if they can't keep that updated, I'm guessing third party apps aren't updated either. At least expedite a refund to customers when you fraudently take their money and don't wait so long to issue a refund. read more

Writing this review pains me, but it simply has to be done. We gave multiple chances to this Wingstop, but we were met more with disappointment than satisfaction. As of recently, my family and I were met with sub-optimal service from the staff of this Wingstop during dinner hours. We did not receive our order of veggie sticks and our sauces (4 ranches and a cheese sauce). When we asked for our sauces, the service provided was suboptimal. The staff did not bother to look into our pick-up bag, touched the sides of the bag and firmly told us the sauces were in the bag. Only after we showed the staff that we in fact did not receive our sauces, they just gave us the four ranches we were missing, but not the cheese sauce. We were going to ask about the veggie sticks, but dealing with the staff was too much of a hassle at this point. On a separate occasion months back, we had another bad experience regarding the product itself rather than the staff during dinner hours. We ordered bone-in wings and found raw chicken skin and hair within the bone-in wings. You could imagine the disgust we had on our faces during this time. However, we did have one single great experience at this chain and it was when we dined in during lunch hours. The service during lunch was phenomenal and the product was delicious. In conclusion, our experience with this Wingstop location could have been better. read more

Complete mess. I placed an order for pickup est time latest was 21min i waited an unnecessary 47min. Total choas with orders didn't seem like anyone knew what was going on. An older lady i think her name was Rose kept asking my order name i repeatedly told her 4 times and she just walked around didn't do anything to locate moy order or tell me when it would be ready. Plenty time passes and i see people arrive after me start getting their orders. A younger girl at the counter asks me again what my order is and she finds it on the shelf immediately! Complete waste of my time. If you can't run efficiently or perform basic store operations then shut down. Also to note that lady "rose" she walked out of frustration and left the crew! Need new management! read more

Very good food for the price $30 for 2 people 10 minute wait And 15 wings with a drinks and fries A must when in a chicken King mood read more

Got me waiting in this mf for 30 minutes just to give me some small ass mf wings. Run my money back

It was refreshing to have employees that are nice and willing to serve!! Wasn't expecting that! Food was good and came out quick! read more