They make you order online or through door dash. You can't call in an order any longer. The other wing stops you can! This is only a dumb choice by this owner. I'll go elsewhere. There are other wingstop close by. I did try to order over the web today and the website was freezing. They said I had to walk in and wait 30 minutes!! No way. I can't call on my way home! Very poor business model. They have excuses, but this is the worst way to handle it. I'll go to another one. read more

This is the least crowded Wingstop in the area. Food is predictable with wait times less than others. What plagues this and all Wingstops is the staffing. I am sure it's because of the wages in the Bay Area. We had to get someone to clean our table while other tables didn't get cleaned. read more

Wingstop - Wings in fries... duh - Chicken Wings Near Me - Milpitas, California

My coworkers and I ordered Thighstop through this location due to the aggressive marketing campaign and pure curiosity. This experience had me wishing I listened to my instincts and not wasted my money. I don't like to leave unfair low reviews but here we are. Food: When the food arrived, the wings were pretty coated in grease, the wings were tiny for what you pay, and the food was thrown in the bag pretty haphazardly. Flavors were as expected- salty, fatty, nothing special. Thighs were dried out and so small- a far cry from the pictures in the advertising campaign. Packaging- None of the boxes were labeled. As a doordash group order, this is pretty annoying because it is hard for us to tell which flavors/orders were which. There were no utensils, and not enough boxes for how much we ordered. I am not sure if they just flat out forgot three of our orders or if they combined them all into one box (they were all separate combos) but either way, it was hard to tell what happened there. Overall Quality: I actually used to work at a Wingstop and can't believe the level of quality here. It just shows how awful the management and higher ups must be here if they can't motivate their employees with proper pay or benefits. My old boss owned a franchise that offered competitive pay, and treated us with kindness/compassion. I doubt this is the case here. TLDR; Disappointing :/ Don't bother supporting this company and get yourself some delicious wings at a locally owned spot-there are plenty in the bay area. read more

The food was good, I ordered uber eats and it was pretty fast. It was a little small and the cheese fries were just fries with nacho cheese. But I'm not complaining. Also a little salty I got no ranch, and I payed for it read more

This has got to be the worst wingstop. I typically don't give reviews like this unless it's really bad. Here are Some advice, trust me you would be a lot busier. Unfortunately, the kids working do not know how to cook. I told them once - pls don't over cook, second they batter the chicken (lemon pepper) with so much seasoning, that it is soooooo salty. Guys, seriously, listen to customers when they say don't overcook or use to much seasoning. Not coming here again! Good luck! read more

Ordered my food online. Said 18-21 minutes, got there right on time and told to wait 10 more minutes because there are more orders then usual? Food: Tenders and wings were overcooked soaking in oil, barely any seasoning and luke warm. It's very frustrating having to wait longer then expected only to get old and not seasoned food. Got a refund and will not be back. Good way to lose business, avoid this location. read more

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Been here 3 times during Covid and it's been delicious. It's not something for healthy eating - but the deals are pretty decent. Juan helped me twice and he was great. I recommend their boneless wings and their cheese sauce. I personally like the wings with sauce on the side (bbq) and my husband gets his wings smothered. He tried the atomic (he loves hot) but it was nasty. One minor complaint (it would have been a larger complaint if I hadn't ordered other wings), but one time we got a plain order of wings and they mixed it with the atomic and I literally washed off the wings... read more

I got 20 barbecue wings and they gave me more that i really appreciate wingstop. Service is good.

Managers and employees required in this location. 1 hour to get your order of 20 wings lol. There r better locations than this 1 folks. read more

Wingstop - People in line all waiting for their orders. - Chicken Wings Near Me - Milpitas, California

I don't get why this place got such low ratings. My experience here is nothing but excellent. After a DoorDasher stole my food (ordered food and then it shows I canceled it when it got picked up) I called here to see if there was a mistake. The person who picked up said dasher picked it up and that was it. I told them thanks and hung up. As I was going to call DoorDash, Wingstop actually called me back and said if I wanted I could come by in 10 minutes and pick up a fresh order. I didn't catch the gentleman's name but he quickly made me a new order and I was still able to enjoy my meal. Wings tasted like any other Wingstop and were nice and big. Place was also covid prepped and clean. Will definitely come back to this Wingstop whenever I wants wings next time! read more

Wingstop - Top garlic Parmesan bottom lemon pepper - Chicken Wings Near Me - Milpitas, California

The store closed earlier than midnight as stated. Just ordered earlier for pick up at 11pm and there was no one at the store when I arrived for pickup. Door was locked and lights were off so yea. read more

Ordered on Yelp, delivered via grub hub. There was a misunderstanding with the order which was fixed right away... 1 star. Ordered garlic Parmesan and there was no cheese! Just oil! Louisiana rub..no spice or flavor. Mild spicy flavor had no spice or flavor and Hawaiian was the dano kind of flavor. My family said it was like eating wings with oil! I'm thankful they gave me credit fir the missing items but the flavor of the wings were lacking, and kinda gross. Would not recommend this location ever. read more

Wingstop - Louisiana Rub you say??? - Chicken Wings Near Me - Milpitas, California

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I've order from this location on door dash twice and they can't seem to get it right. The fries were cold and my wings were old and had been sitting out for some time. you can tell when wings that get tossed in sauce have been sitting a while. they appear dried out and they weren't even hot at all. never ordering from here again. you guys need to do better or hire some people who care more for customer service . read more

Thanks for the excellent food Hit the spot! Had an 8 piece combo meal All original lemon pepper flavor With A side a celery sticks and Ranch dressing With A peach lemonade Was delicious!!! THANK YOU HAVE AN AWESOME ONE read more

Recently had a decent experience here with DoorDash - even though I live in Milpitas, my lemon pepper and cajun wings business usually goes to the North San Jose (Ridder Park) location because the service at this location has been routinely disappointing in the past. However, my last experience has me willing to give my hometown location another shot. read more

I love wingstop they have the best flavored chicken their spicy wings are so good and glossy and spicy and the fries are on top, their fries are so good and they don't have salt but you could bearly taste the salt but overall I give this place a 10/10 read more

Simple question, if the order isn't ready, why say it is on the app and mark it as done and completed? My order was for 630, I'm in the waiting line for 10 minutes, it's 6:40, there's ONE other person waiting in line, the dude at the front finally gets to us and he tells us both that although they're ready on the app it was gonna be another ten minutes. Great. read more

The calmest Wing Stop I've ever been to. Well, until the kids come here to kick it when school is done. I was lucky enough to get my order in before the crowd hit. I decided to dine-in before heading off to run errands. When I placed my order, the cashier was friendly. After placing my order, it was going to take 16 minutes for my 6 wing combo. With a confused look on my face, I was thinking in my head 16 minutes? For goodness sake the place was empty. I guess a lot of other people called in their orders. 16 minutes later I get my order. The lemon pepper wings and fries were fresh out the fryer. I almost burnt my tongue taking bites. Instead of getting 6 wings I got 7. Yay, an extra wing! There is also a digital soda dispensing machine here. Pretty cool! Everything tasted great this place is well hidden between a Panda Express and Noah's Bagels. read more

Wingstop - Cool looking soda machine! - Chicken Wings Near Me - Milpitas, California

I don't get the hate, but I went here multiple times and never got a problem. I love their lemon pepper wing and fries. Sometimes they have deals on their website, so check it out if you want to get some discount. The guy that double check my order before handing it out to me are very friendly. I will be a repeating customer for sure. read more

I see the staff working as hard as they can to fulfill all of the many orders that come in. Times are tough and I'm grateful for everyone putting in the effort. read more

NOT RECOMMENDED AT ALL. This is the saltiest and driest food I have ever eaten no matter for corns or wings

Likely the worst Wingstop in the San Jose/Milpitas area. Next to no seasoning on their fries (even when specifically ordering extra seasoning--see photo), and I don't think I've ever had an order here that could be picked up on time. No, these are not one-off instances, but have happened at least five times over the past year. Their two stars are purely for the fact that Wingstop wings are delicious. read more

Wingstop - "Extra" seasoning. I've never been able to count on this locations fries--not once. - Chicken Wings Near Me - Milpitas, California

Place actually closes at 10pm!! On other days they always take orders until there are no more customers aka until 10, 10:15, but whoever was working closing today 3/10/22 refused to take my order at 9:45 and said only boneless wings are available. Either change the time to 9:45 closing or be nicer to guests... read more

Just got back from picking up my online order. My mother found some wire that looks like an untangled paper clip in the fries. read more

Wingstop - Paper clip found in the fries - Chicken Wings Near Me - Milpitas, California

Plain and simple bad service. Food is good though. They don't like to pick up the phone or they put you on hold for no reason. I have called while sitting in the place. Most of the folks seems high and they play other music loudly in the back. Go to the one on Ridder. Cleaner, bigger, and better service. read more

The service is terrible. I was just going to pick up the food that my mom ordered and this woman kept asking me questions. Like what's the phone number on the order, what's on the order and what is the last name on the order. They integrated me like I was a criminal, highly recommend not to send one of your children to pick it up your order. read more

Got late night munchies with the bestie. They ran out of bone in so got boneless. meh. Got the combo for 2 people so comes with 15 pieces, fries, and 2 sodas. The parmesan and lemon pepper was SOOOOOO salty. Couldn't really eat it since it was loaded with wayyyy too much salt/"flavoring". Chicken was also kind of dry/crunchy where the edges were overcooked to near rock hard "crispness". Fries were just...sad, soggy, and limp. NOTHING in life should EVER be sad and limp, food or body parts included! I know wingstop usually has pretty salty chicken but this one was a bit over the top to us. Also you have just one job...to make fried chicken...and fries. How do you not have that down??? read more

I have an addiction problem. I'm a dedicated wing-eater, and I find myself at this spot almost every week to get my wing on. I've noticed that wings from other locations are overly drenched in oil and sometimes leaking through the brown paper bag. This wing-spot is consistent in their deep-frying, straining and tossing skills ...with an impeccable crisp and distribution of seasoning throughout all wings. Lemon pepper classic wings all day everyday! ...if I could. My second favorite would have to be their Louisiana BBQ rub. Shockingly, I haven't had their fries in a while. Those fries were the main culprits in making me full too early and too easy at every sitting. I now keep my focus on their wings along with their not-so-heavy veggie sticks. I'm getting used to those light and refreshing celery sticks, and lots of ranch (my preferred sauce) helps! Instead of fries, these palate cleansers make me feel better about myself after every wing meal. Since each order takes a while, ordering through their app is the best way to go! I like how it gives you an approximate wait time (or pick-up time) for your order. Just another way to support my wing addiction! read more

Wings are as salty as the employees. Went in to pick up a to-go order and the girl gave me dirty looks and treated me like I was bothering her by being there. She was completely rude and not at all personable. Eating the wings was like biting into mini salt licks. Barely got through two wings because of how much sodium was on them, even though we got two different flavors. The wings with mild sauce didnt even have sauce on them. Don't recommend this location at all. read more

Worst wingsstop I've ever been too, wings had more oil then flavor the wait time is crazy here cant even place a order on the phone they rarely answer. The worst part of this was i got food poisoning and now every time i think of Wing stop i feel sick to my stomach when i really use to love it. Its only this location that i cant stand. Needs new management and employees. Do better read more

Put in an order online when I was 15 mins away, the wait said 15-20 so I was expecting it to be pretty long since it usually is, but I'm definitely subtracting a star for that, the wait is ridiculously long for "fast food", I waited another 15 mins & was the only one inside with my friend. I understand that they wanna make sure the chicken is cooked tho so I appreciate that. Wingstop wings are super greasy but will always be a guilty pleasure. Good for game days! My combos are the lemon pepper with honey mustard & garlic parm with ranch, yummmy read more

Wingstop - 15 Lemon pepper, 5 garlic parm, lg fries,3 sauces & 2 drink combo=$32 after everything - Chicken Wings Near Me - Milpitas, California

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The wait is worth it. The staff is pretty awesome at this location as well. Louisiana rub with a side of garlic butter is the bomb. If you don't want to wait, just call in and request to dine in. The food will be ready for you when you get there. read more

Went here tonight for dinner and was seriously disappointed in the quality of food especially for the price I paid. Chicken was wet and flavorless, chicken strips were oily and the fries were shriveled up and cold. Very disappointed and ended up just throwing away the fries. On the positive, the workers were nice and helpful with getting the order done. It was just unfortunate that the quality didn't match with the service. read more

Picking up an order is a nightmare here. There is just one lady in the counter, taking new orders. The place is always cluttered with people Tring to order or pick up. Even if your food is ready, you won't be able to get it. Because there is no one to get it for you. read more

Let me just say that it's expected that orders will be wrong sometimes, but the customer service I experienced here was absolutely shocking. After coming home to find that half of our order of wings were not even sauced and our fries had absolutely NO seasoning on them. My sister called to ask for a refund, they tell her we have to go down there and PROVE IT, not even apologizing for getting the order wrong. I am flaming at this point because I had never ever heard such a thing about having to PROVE my order was wrong. I call and ask why that is because that's absolutely ridiculous that I have to drive back down there and show them. When we get there ROSANNA whom we've been interacting with the entire time begins to show my sister how they sauce their chicken by saucing one in front of her... WOW!!! I tell her my that's not how it looks normally and maybe if they had consistency they wouldn't have a problem, our chicken literally had the amount of the last squirt of sauce at the bottom of a BBQ bottle after you poured a little bit of hot water in it cause you're too lazy to go buy more. So I tell her again it's never looked like that before, we've always come to this location, I had to drive here and prove to you my order is wrong and here I am, and you're telling me that my order is in fact right!!?!? I don't know any place aside from perhaps a Michelin Star restaurant that would tell a customer that their order was right. The entire time ROSANNA was arguing with me she had a smile on her face and never once apologized. Wingstop got my order wrong and makes me bring my food back to prove it. Then tells me that I can't get a refund because my order is actually right. Are you FREAKING kidding me?!?!! I stood my ground against ROSANNA and her terrible customer service and finally she gave us a refund. I'm sorry to have ever experienced her and her customer service and I hope nobody else has to either. *photos posted* read more

Wingstop - Incorrect order that worker argued was right. - Chicken Wings Near Me - Milpitas, California

I really love wing stop. Especially when I order the wings well done. It's extra crispy and really worth the wait. It does take 20 minutes for an order so I'll usually call first, that way my order is ready when I arrive. The cheese fries are fantastic. The cajan corn is never to be missed. And this is the one place that I will eat my celery and carrots. The Milpitas branch also has Iced Tea selections. A must for iced tea connoisseurs. read more

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This place is clean and nicely decorated with aeronautic posters and memorabilia a pun decor for the food they sell... I get it tho , perhaps they charm their way to people with these trinkets while they wait for their wings. We were greeted by a nice guy (who looks like the supervisor) and guided us in making our orders. We got the hickory smoked bbq and the garlic parmesan combo and plain french fries. We also took alot of napkins cause we're gonna get down and dirty with the wings. The wings we got were tasty however there was a pool... a POOL of oil in the bottom of our garlic parmesan. Sure it was tasty and crisp but too much oil ( about 3 tbs ) on the bottom was a turn off. At first I thought it was juice but no it wasn't (I cook and we used to have a catering business so I know food). Sadly I wasn't able to take a pic since my phone is critically low on battery (I save it for super emergency). Darn it... Hickory smoked bbq was ok and no pool of oil. Just overly messy which is fine by me. As for the fries, it was better than in and out but only when its pipping hot! After that it's just....mehhh! read more

Terrible terrible people... I used a coupon in my order and when I went to pick it up, the owner told me I had to pay full price because coupons weren't allowed. Tried to scam me and waste my time. Terrible terrible people. Go somewhere else and save your money and time. read more

I believe is Kyle or Ryan, white tall men, for the third occasion this male has encountered opportunities not just with me but other Dashers. Yes I'm a dasher and this individual when I ask for the costumers drinks, he did not handed to me, which I was not specking but at-least to place them in the counter for me to grab them, this individual throw at me the cups and holders, tho other times he has thrown me a pan and landed in my chest, lastly and the most uncomfortable situation, this African American male. While I was waiting for the order, he starred This other female dashers behind. I ask fir his attention and he with out taking off his eyes of her behind he just literally slam his hand on my face. Will no longer take orders from this location or como around to grab food fir my self. read more

2 1/2stars that being generous don't know how they were able to get that many stars. Service is slow af. Been waiting for over 45 mins and still haven't received my food. If you come here prepare to wait. read more