I believe is Kyle or Ryan, white tall men, for the third occasion this male has encountered opportunities not just with me but other Dashers. Yes I'm a dasher and this individual when I ask for the costumers drinks, he did not handed to me, which I was not specking but at-least to place them in the counter for me to grab them, this individual throw at me the cups and holders, tho other times he has thrown me a pan and landed in my chest, lastly and the most uncomfortable situation, this African American male. While I was waiting for the order, he starred This other female dashers behind. I ask fir his attention and he with out taking off his eyes of her behind he just literally slam his hand on my face. Will no longer take orders from this location or como around to grab food fir my self. read more

If I could give this place 0 stars I would!!! Food and service, BOTH TERRIBLE!!! I've been to many different Wingstops before but will probably not go back and definitely not to this one. We ordered online and the set up was a bit frustrating. You cannot add comments or promotions like other Yelp members mentioned. We also tried to call and the line was busy forever (which I do not understand because when we went to pick up there it was late and there was like no one there...) so we had to bring our coupon to show at the time at pickup. When we showed up, everyone working there just looked like they hated their job and that they wanted to go home. Bitchy face and attitude. The cashier said they couldn't even find our online order and acted like we did something wrong, we ended up just showing the ID with the name matching the order and she found it. We asked if she could take this free fries with a purchase of wings coupon. She said we couldn't redeem it because it wasn't PRINTED OUT...we asked for the manager and he said no immediately. Told us he already let it slide with a previous customer so he couldn't let us do it. Made no sense because there is no barcode and his explanation was that if it's not printed we can use it more than once. What's funny is that even if I printed the coupon I can make multiples of it. What a joke. We asked if he could make an exception because he did for someone else and we called to even ask but no one picked up. Wasn't even worth the fight for some crap fries anyways. They did decide to put our whole order in one box and didn't ask if we wanted sauce or anything else with our order. It's nice having soggy wax paper and three different sauces from 20 traditional wings mix, NOT! The wings were tiny and DRENCHED in sauce. It's a big shame their night staff manager (I didn't catch his name but he has a stud piercing under his eye on his cheek) is a prick and for some reason can make exceptions for some customers and not others. Also terrible attitude with no energy. For god sakes it's Saturday...get it together. Never coming back. read more

Wingstop - My pathetic take out order of 20 wings (3 diff sauces). Parmesan garlic, hickory bbq, & mango habanero. - Chicken Wings Near Me - Milpitas, California

2 1/2stars that being generous don't know how they were able to get that many stars. Service is slow af. Been waiting for over 45 mins and still haven't received my food. If you come here prepare to wait. read more

Let me start by saying how the service at this location is - awful and horrible. I do a call in order and they say 15-17min for pick up. I get there about 30minutes, they tell your never printed receipt and now you have to wait for another 30 min for your order. No one apologized for error or said please have a site I will get your or processed first since our printer did not work. I asked them for owners name or contact info, they sent me to their Corp office. This location a lot times when you call their either phone does not work or something does not work. I really lost my appetite for Wingstop for this store experience. read more

Their togo containers are suitable for hot fried wings. It melted badly. I don't want to eat wings with plastic. So feel sick

I am recanting my review....this place has gone downhill. Had people over for the football game so I ordered at 11am for a pickup of 4:30pm. Went to pick up the order and it was ready and sitting on the cart. The employee went to give me the order and I asked is that order warm? Apparently Not.... They made the order of 11 o'clock and it had been sitting there all day. I understand that there might be a mistake and she offered to remake the order fresh. She asked if I could wait 15 to 20 minutes and I agreed to do so. This is where it falls apart. After 5 minutes she hands me my order and says these are fresh sorry. The manager was the re e and also stated they were fresh and apologized. I take them home and when I get the wings out they are not fresh but re-fried. Dry as a bone and the seasoning was burned to the wing. I call the restaurant and talked to the girl that said the wings were fresh and she had nothing to say. I asked why she lied and I got no response. I asked for a refund and she said I had to contact the district manager on Monday morning. Monday I call and the same girl answers. I ask for the manager and she refuses to put her on the phone. She finally put the manager on from Sunday night (who also had lied) and he assured me the refund would be processed that day. He also had no answer for why he lied to me. He asked if there was anything he could do to make up for it. I said, yes....replace the wings for my friends for lying, for making me drive all the way for no dinner. He refused. When the refund hadn't processed through my bank I called again. The employee that answered checked and assured me it had gone through. When I said I checked with the bank and that it had not she called me a liar. This was the final straw, as I had already spent too much time on this I decided to contact corporate since this had escalated too far locally. Corporate couldn't be bothered to contact me....instead sent me a $10 gift card that won't even get you 2 wings and a drink much less feed 6 people as an apology. WORST COMPANY EVER AND WORSE RESTAURANT. Go to a different location and avoid this one. read more

I like lemon pepper chicken and is the only reason i come back here. But like the other reviews, besides chicken being too small and the seemingly shortage of sauces, the cashiers seem to always get my order was wrong which is very surprising because they repeat the order back to you. Is that maybe because they always talk to other employees while getting orders? Happened too many times already. Somebody from Human Resources please this establishment hire and orient more becoming employees!!! 06/10/18 I need them wings. This place still sucks. Service sucks. Ordered for pick up. It's been 45 minutes. Order still not ready. If you can't fill up orders. Please don't accept it. Ot was just 10 freaking lemon pepper wings. read more

Yay it's finally open ... so all you peeps out there there is now a wingstop in the Milpitas area. I give it five stars cause I love wingstop. Although beware there is a wait to get your order. The guy that took my order forgot to give me my change ahh come on buddy :( I am guessing he is new to the work force. Well he was friendly though so that was a plus and he did apologize for not giving me my change. The place has ample room if you wanted to eat in. When I got there a little around 5pm there were a bunch of High school students eating and other people coming in . I can't wait till the have phone ahead orders in that way I can order ahead and just pick it up. So yea I love wingstop the service was ahh but the wings were so good. Thanks wingstop for coming to the Milpitas area read more

Wingstop - It's finally open - Chicken Wings Near Me - Milpitas, California

This place is unbelievably slow. I ordered online on a Sunday at 715. it said it would be ready between 16 and 21 minutes. I figured 735- 740, I'm good. no I'm here, it's been 45 minutes and they're still telling me five more minutes. if they know they have large order and you order ASAP, I shouldn't be given a 16 to 21 minute time frame to pick up the food . if I knew it was gonna be 50minutes to get my wing order, I never would've come here. I would have given 1/2 star if allowed . read more

Well this not the 1st time that this particular place has screw up an order. This time, they didn't fulfill the order but shorted it. I place this online and should have be the same. The manager was no help either. Just because I was upset that the order was not to par, l don't need to be lecture about what l feel. If you can do the job, do something else. read more

Thank you for shouting at me about my order being ready. I apologize for being distracted while waiting for my order to be finished. The manager should really teach the employees about not shouting at customers. I'm sorry for not hearing the first time but it doesn't warrant being SHOUTED. You are loud as f. read more

I do not know why this Wingstop location has a low rating... I rolled up at 11:40pm with no complaints. I got 25 wings, large fries, and a drink. My order was done quickly. The food came out piping hot. The service was on point. DeMarco rang me up. He was so helpful; offered suggestions; && had a great personality. THE BEST Wingstop location in the bay and that's on mommas! read more

All I ordered was a 6 wing piece combo. I don't know how it takes that long for them to make the food, as I am listening to them talk behind the glass wall about their personal lives instead of noticing that my food was done and ready. Was watching them to see if that was my food or not and seems like they didn't even notice. After 10 mins of my food sitting there, they finally realize after talking and handing me my food. Really? Do your fucking job. Now I'm late to work, hungry, and I have soggy food. Please Wingstop, train your workers better. read more

This Wingstop is located next Panda Express, Noah's Bagels, and Starbucks. There's little to no parking during the evenings since a lot of people line up to eat at Panda Express. So while they're doing that, I and a few other people stroll on in to Wing Stop. My family and I can never get tired of their wings, so having their family pack from 30 pieces to 75 pieces is a deal. My favorite is their mango habañero and their garlic parmesan. My wings come out hot every time and every bite is full of flavor. They also offer ranch, honey mustard, and ketchup. Their service is a hit or miss. Some days I'll get the awesome dude that'll pack my stuff nicely and say, "have a good night" or I'll get the lady that says, "what do you want to order" as if I'm burden for even stopping by. Whatever the service may be that night, I always get crispy flavorful chicken. My orders never come out wrong and I always walk out satisfied. Oh P.S. their cheesy fries are to die for! read more

it's worst place. workers are talking among themselves and chatting when 10 people are waiting for orders

Fast delivery food is good . I like to come here and the workers are nice . I also come here to do doordash and I like how my orders are always ready . read more

Service is really slow. The day I went the air vents were broken so the entire place was filled with smoke. My order didn't take too long but my friends took about 30 minutes and it really wasn't that busy. Maybe a couple customers ahead. The wings were okay. I still think the best flavors are buffalo & the lemon pepper is good too. read more

This establishment was horrible!! We waited for an hour for a combo meal that wasn't even correct. We asked for all flats and got mixed wings. Can't even get the order right. They told us a wait time and we ended up waiting an HOUR for it. Customer service was trash at this location! Do not come here. read more

I came here last night with my friends around 11pm and the wait was ridiculously long. And when I finally got my order, they only gave me 20 wings when I ordered 40 lmaoo what a joke. Paid around $50 for 20 wings also when I ordered whoever was working register did not know anything about the menu because I asked for the party pack which includes 4 flavors and she said they can't do 4 flavors brooo your menu says otherwise please put someone on register who knows the stuff by heart so they won't look like a fool in front of customers read more

Haven't had wingstop in years and was craving it today. Was a little nervous based on the negative reviews. Made an online order and it said it would be ready 16-21 minutes. When I arrived my food was ready, nothing missing, packaged nicely! I was also pleasantly surprised with the size of the wings because I remember a few years back it seemed the wings were super tiny, but they were decently sized! I got the lemon pepper and korean sauce and loved both! Will definitely be going back. read more

Called in just fries and said they would be ready in 5 minutes. It took 6 minutes to get here and when I walked in, the girl was taking a personal call with the work phone. She didn't even acknowledge me or say one moment. Another worker rang me up and got my order wrong on the phone when he repeated it back to me. Waited another 5 minutes for it. read more

I ordered hawaiian and lemon pepper wings and hickory smoked bbq boneless strips with a large side order of fries. The taste is pretty consistent with the ones on coleman and near costco fremont and was very satisfying. They might have gotten cheap with a few of the boneless strips and wings on my order though since some of them were microscopic! the layout is very different than the other stores and the tables don't look as nice, but the staff is very friendly and organized. its a good idea to go before 2pm on wednesdays and 3pm on fridays to beat out the teeny bopper rush. read more

I liked the atomic.. very spicy but the chicken tenders were hella small! I get more/cheaper at Smoky Eaters! The orders did take a long time.. great customer service though.. I would not dine there next time- for some reason it doesn't feel relaxing.. weird. Order ahead if you plan to dine in or take-out.. read more

3.5 star. Service is nice and friendly, but if you walk in and order, the wait time can be stretchy, so we recommend order online and come for pick up. We tried 10 piece with 2 flavors for $7 bucks, the actual order would give you half a dozen each, a baker's dozen favor. We ordered regular hot and hawaiian flavors, both not bad. If you want to try more flavors with a small party, I recommend repeat the 10 piece order instead of going into bigger portions such as 50 or 75 wings with 4 flavors with a price of $30 or $46 bucks. Hawaiian seemed to be too sweet without much of the pineapple flavor but the regular hot got it right! The wings also came in a mix of wings and drumsticks, first fried, and then mixed in with the sauces. If you prefer a total soft texture of meat, this is not the place to come in. read more

Eh, I was a little disappointed after returning back from a long hiatus. I thought Wingstop was decent, but i don't know--it is no longer up to par with the other "hot, buffalo wing" places. I ordered the original hot and lemon pepper. My family didn't like it either. However, major props to the cashier--a skinny girl in her teens or early 20s. I couldn't decide whether to get "original hot" or "atomic," and she was very patient with me and offered me a sample of the atomic. BOY, was atomic super spicy!!! So glad she offered the sample b/c my family would've probably not been able to finish the meal. Oh, side note: For those of you who are in a rush and don't want to wait for 15-20 minutes for your wings, u can order online! read more

Surprised I've been here a million times and I still haven't written a review. The food is pretty decent and consistent. The fries are great, but get cold and soggy by the time you finish your meal. I usually get the boneless pieces (and they usually give you 1-3 more than you order :]). I usually stick with Garlic Parm and Lemon Pepper. Reason why it loses stars is because the food can take a while to come up, sometimes even up to 20 minutes or more. I just went today and all the lights turned off 3 times while I was there. And they don't have water cups anymore... they'll charge you for a water bottle though. Really? -_-. Nevertheless I'll still be coming back. read more

Tried this place again because I was really craving it. They were seriously a lot better. Food was ready in 15 min, nice and hot. My friends had their 30 piece really fast as well. The place was also packed and they were really great with service! Kudos. read more

I am not sure why we keep trying, but it seems service gets worse each time we come here. Ordered 30 wings online, checked my order in my car before leaving and discover I only received 22. When I went back inside to have my order corrected, I was told that it was likely that I took the extra wings out before I went inside. Now should I have made sure to check the bag in full view of all the workers inside the shop before I left...maybe, but that's still not how you treat a customer. There have been several occasions before this of missing items, cold and soggy food "that was just made", and poorly packaged food. Now that I have driven myself sufficiently insane giving this conveniently located shop a chance over and over just to be constantly disappointed , I will be driving a extra 10mins out of my way for my hot wing fix. read more

Worst wingstop I went to but it was fine. There are many problems I encountered like the humid hot air inside the restaurant, okay customer service, and the fact I was told that it would take 15 minutes for boneless and 40 minutes for bone-in! So of course I went for boneless for the first time (got basically in 15 minutes) and it wasn't all that good. The boneless tastes dry and doesn't showcase the given flavors it was meant to show. Basically they are chicken nuggets. I got the large 10 piece combo totally about $14. Overall, it was alright but bone-in is by far the better choice. I could give it a 2 but I did get full from it, got the food as estimated, and had an okay experience. read more

Wingstop - Left = Garlic Parmesan - 3.5/5 Right = Lemon Pepper - 3.25/5 - Chicken Wings Near Me - Milpitas, California

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Wings are always cooked to perfection ! Besides they have plenty of extra sauce on them ! So delicious. Staff is always happy to help. read more

Placed an order online, good thing was that it was ready by the time I got there! The bad thing, my fries tipped over and fell out of the tray! Boohoo!!! One side of the bag you were able to see the greased from the chicken wings! OMG! Fries are always soggy but I have to say I love the lemon pepper wings... I'm sure that's where all the greased came from. The parking lot is small so you might have a hard time finding parking during lunch time! I would go to the one on North San Jose because there's a bigger parking lot read more

Wingstop - Ugh, make me not wanna eat this from the greasy bag! - Chicken Wings Near Me - Milpitas, California

3 stars because the order was correct..as for wings very very bland and over cooked. I ordered the garlic parmesan. I dont even think there was any salt or garlic or parmesan for that matter. It literally looked like it was dumped into fryer cooked and taken out. However the frys are awesome. read more

I have been here countless times and I have no idea why I am just writing a review for this place. I love chicken wings and I definitely love WingStop! This location is one of the first location I have been to and I do like it here! It's located in the heart (somewhat) of Milpitas. It's the only one in Milpitas, so you can't miss it! The place itself is a little small, but it's enough considering that most people do order for take-out. For me, I usually get the Louisiana Rub, Garlic Parmesan, or Mango Habanero if they still offer that. It's been a while since I've ate here, but I always have a good time here. Service is good and the staff is friendly. The food is always ready at the time they've given me (which is usually 15 to 18 minutes). I will definitely be coming back. But I also read that about the cockroach incident someone had in this location. Hopefully, they sorted everything out by now. It would be sad they had to close down for inspection or even for good. read more

Wingstop - 100 Wings! Mango Habanero / Garlic Parmesan / Lemon Chicken / BBQ - Chicken Wings Near Me - Milpitas, California

I am DISGUSTED. First off, when I got home with my order, I asked for boneless wings and they gave me bone-in wings, and the fries weren't hot enough for some reason, it was mostly soggy fries. Then while i'm eating the wings I found a PIECE OF HAIR stuck in the sauce on one of my wings. I realized that none of the cooks had hair nets, which I should've known not to even the buy food knowing they had no hair nets on.. . This was my first time coming to this location and I am so disappointed. I'm never coming here again. What a waste of $15! read more

Called this location at 11:30pm to place a take out order and a guy answered the phone with "we're closed." Confused, I said "hello?" And he responded with complete sass, "um yeah, we're closed." 1. Customer service and phone etiquette need extreme makeovers. When is it ever acceptable to answer your business's phone with anything other than "hello, thank you for calling ____"??? 2. Based on other reviews, it appears the employees don't like serving people past 11pm. If that's the case, don't work at a late night food establishment?! This place literally has a bright neon sign on the door that says "open til midnight" and yet they want to give people attitude for coming into the store close to midnight? I've worked in food service for years so I completely understand wanting to get out and go home, but that doesn't mean you treat your customers like an inconvenience. read more

The Cajun wings with the fries will always be my biggest weakness! I wish the wait times were shorter, but I guess it just means everyone loves themselves some wingstop wings :D read more

Horrible customer service, walked in here and I felt like I was interrupting something. The workers almost seem to be surprised that a customer is walking in and try ton shoo you away as fast as possible so they can go back to doing whatever they need do. Wings are wings but it hits a lot different when the customer service is almost like they are trying their best to channel their inner Squidward. Even eating in the store felt very awkward, I never felt so un-welcomed in my life. If i had to say something to the Employees I would say, " Be more like Spongebob" read more

Yes I come from San Jose CA and it great service every time . I would recommend to anyone that would be great for lunch . And thanks for drei for Great service and hospitality. Abela is a good cook to ... Benjamin read more

I only received half of my order and didn't realize it until I got home. I drove all the way back to get my other half made for the cashier to tell me I'm lying and I can't receive the wings or a refund. She said that it was a simple order and they wouldn't make a mistake like that. I had to keep arguing with her just to get a refund. Terrible customer service read more

Coworkers and the manager are super rude. Zero customer service. Really slow service. Argues with customer and no apologies for being rude or slow. read more