This wingstop was decent, I ordered online for pickup and it was ready pretty fast. The food was super oily and kind of messy inside the bag, it was dripping and the bottom of the bag was soaked by the time I got home. read more

You can't even eat does wings, bad quality not eatable. Looked like they have been cooked since way before not fresh... this supposed to be my dinner and I'm just here looking at it how bad they look read more

Wingstop - 6 pc Wing Combo - Chicken Wings Near Me - Round Rock, Texas

Take out. Ordered online it was fast! Oily but able to drain before eating. Nice area, lots of parking. We ordered lemon pepper, honey and Cajun I think. Pretty spicy. Always great flavorful fries. read more

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I ordered a couple Garlic Parmesan Tenders recently and this was the 2nd time where the tenders were barely tossed in with the flavor sauce. Garlic Parmesan is a wet sauce and it was giving very dry. I went in to tell them and was charged $1.61 for sauce that should've been on my tenders. I know they're super busy but please atleast take the time to toss the tenders/wings with the selected flavor. I'm sure your customers will appreciate it... I would. read more

Wingstop - Chicken Wings Near Me - Round Rock, Texas

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Long wait for my food and the employees are rude would not recommend this location to anyone

Wing stops are hit or miss these days. At least they are for me. This is a fairly new location. My usual go-to is the one in La frontera but I happened to be on the waitlist for a tire so I stopped in at this location. The service was friendly. The place was a bit busy. Almost all tables taken but there was nice upbeat music playing. The restrooms were immaculate as well. I ordered lemon pepper and mango habanero with sides of ranch. The cashier, Jesse , gave me a drink while I waited. I had called ahead to find out the wait on my order to see if the trip fit my scheduled car pick up time. They didn't disappoint. The food was hot and fresh and flavorful! I will return! Go check them out! read more

Wingstop - First time in a long time... new location in Round Rock! - Chicken Wings Near Me - Round Rock, Texas

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I usually love Wingstop but this particular location is by far the worst! We've ordered twice on two separate Saturday nights for pickup. First, the guy at the register has the personality of a buried rock and is the only front counter person it appears; secondly, I've requested well done and each time the wings are so pale, they can be a guest star on Twilight! Lastly, they must still be using last year's grease because I NEVER have sour burps, EVER, until I attempt to eat this food! You would do better going ANYWHERE ELSE for wings than THIS location! read more

I almost don't even want to post this and let the secret out but this is seriously THE best wingstop in the area. They are ON POINT every time we go. Yes they are busy, yes you do have to wait, but there's an ice cream shop next door you can visit while you wait...as if an excuse to eat ice cream is needed. I will gladly wait for those always fresh, always hot, always proportionably seasoned, all flat wings ANY day! Shout out to the cooks at wingstop! (I literally called once after eating to tell the cook thank you for putting love into my wings). Keep up the good work! read more

Wingstop - Garlic Parmesan wings - Chicken Wings Near Me - Round Rock, Texas

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Terrible customer service! Don't order online or you risk being made to feel like their hands are tied and it's your mistake to order through the app. I like the food but not the attitude! read more

Ordered online just to wait over an hour and then have them cancel on me. They did not offer to remake the food or compensate. I am still waiting for the refund. read more

I don't even have yelp but my experience while ordering over the phone was so terrible, I had to find a way to leave a review. Poor customer service, and extremely poor attitude. I was just trying to order some wings, called to place my order and the guy that answered was such an A**hole. I was explaining what I wanted and he was monotoned the whole time. Towards the end, I was trying to add corn but he hung up on me after I had asked him twice but got no confirmation on his end. I drove to wingstop to cancel the order & tell the guy to not be such a piece of shit but coward just went to the back ignoring everything. I don't expect you to be all diddly happy while working but god bless. For some reason Ive been getting such terrible experiences at wingstop. Whether it's something wrong with my food, they forget to add something or just poor customer service. It's gonna be a long time before I go there again! read more

I have to give this spot five stars. I have been coming to this location for almost ten years. I have not been disappointed with the service or wings. I love the garlic Parmesan, original hot and lemon pepper wings. On this visit, I decided to try the voodoo fries. Oooo yea! You get the Wingstop fries topped with Cajun seasoning, ranch and cheese. The more fried we are the spicier it got. I loved that! I ordered these to go so I bet it would be even better if I dined there to avoid the fries getting soggy. It was still good. Service is always good here. I've dined here, but mostly ordered the food to go to enjoy them at home. Be sure to download the Wingstop app so you can place your order online and customize the items just like how you want it. read more

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Ordered food at 3:50 and was advised it would be ready at 4:25. I arrive at 4:20 to find out they hadn't even started my order. States they only had one cook at the time. After over hearing them talk it appears my order never generated to the back. It is now 4:46 and I still have not received my food. While waiting I have also noticed they are not wearing gloves as they are preparing anyone's food. Also they have a million flies. It is now 4:51 and I have received my food. This is highly unacceptable. read more

Wingstop - Request Louisiana Rub but basically got regular chicken - Chicken Wings Near Me - Round Rock, Texas

Walked in and immediately smelt the old fryer oil, if you've ever worked in or around a restaurant you know it's a putrid smell, that almost smells like sewage. Was ignored for 5 minutes while the managers played grab ass behind the counter, you could clearly see them just standing there talking, while there is a line. I honestly usually love Wingstop but the service and this location is awful, I'm super upset the location at La Frontera was closed. They were fast, friendly and convenient. read more

I cant stop eating their wings. All flavors are delicious. I do no t love the fries but 10/10 on the wings. I normally get the buffalo mile but the mango habanero are delicious too! read more

I know the wings but there is nothing special about it. Prices are fair but need to improve on deals

What a terrible service!! A single order took more than 50 minutes!! No sorry, northing. They kept saying 5-10 minutes, after 50 minutes we finally got our dine in order. Stay away from this store. read more

Rigoberto was great Joint was clean Food was HOT I love it ! Tastes great Quick too We loved our experience here read more

Worst Customer service. We ordered, our order was given to someone else, Had to wait another 20 minutes for it to be remade. Not even an apology. But at least I got a coupon for free fries when I left feedback that has gone ignored for 2 weeks. read more

Tanya was amazing! I haven't been to a Wing Stop in years because the one that I used to live by was terrible. I was a little confused while ordering but Tanya helped me out and was happy to do it! My son loved his food (he's picky about his wings) but he said that they were awesome! I enjoyed my food as well and we were happy to be able to eat there. Everything was clean and the staff was super friendly! read more

Bonchon isn't open on Tuesdays so we decided to try Wingstop's new Thighstop virtual restaurant. We were excited to try this new service and had high hopes. What a disappointment. After a long wait, every piece in the 15 count order was small, dry, tough, and way over-cooked, which was surprising because the order smelled really appetizing on the way home. If these were re-fried from someone else's abandoned order I wouldn't be surprised. Thighstop turned out to be a big dinner fail and a wasted $30. read more

Ordered online and had a 60 min eta for the wait. Which is understandable for a weekend night. I get there and waited long than that, received my food: the wings were tiny and the fries cold. The manager offered to redo it which was fine, but the fries were burned as well when I got back. They can't seem to order the right amount of boneless wings so it's probably best to not go to this store in general. read more

Wingstop - Chicken Wings Near Me - Round Rock, Texas

I am a big fan of Wingstop; however, this particular restaurant is a shitshow. The cashiers are bickering with each other. The cashier has glazed eyes and is in a different world as she feigns helping customers. We ordered extra drinks and as we go around the corner to the drink station, one ice cube comes out of the machine. We ask for more ice and (more bickering between employees) they yell that there is no ice. Also, this particular restaurant has four tables. All the two person tables were empty and all the tables for four people were occupied by two people. Do yourself a favor and drive another five minutes to another Wingstop read more

Order online had my they didn't have my order on their system so they had to take my order again and now gotta wait another 20 mins on my lunch break read more

This place is disgusting, super dirty, and sticky. Manager looks unkept and as if he doesn't want to be there: The bathroom is nasty as well, and it probably reflects the kitchen. I understand short staffing, but geez, clean your store! read more

If I could give this place zero stars I would. DO NOT ORDER ONLINE! Waited 2 hours for delivery. Called the restaurant over 7 times no answer. Delivery was supposed to be for 30 minutes to an hour. Called DoorDash and they said it was a restaurant problem. Completely over this. I'm never coming to this location again. read more

Received and uncooked chicken sandwich. Appears to be cooked too fast since the outside is done. read more

Wingstop - Chicken Wings Near Me - Round Rock, Texas

Decided to try this place out and I regret that so bad. I made an online order and it stated that my food will be ready at 8:50 I came inside to pick up my food the guy says please wait 20 more minutes as we are backed up...then I waited in the car with my kids 30 more minutes and still my food was not ready they started giving excuses that something is wrong with the fryer and they told me to wait extra 20 more minutes so I asked finally to speak to manager then Told them to cancel all my order I don't want there food anymore Dont waist your time going to this place read more

I ordered wingstop at 6:00pm, go there at 6:30pm and left at 6:50pm, got home and started eating then noticed a french fri that looked very unusual and was told by the store manager that they couldnt give me a name or anything and could only remake the fri witch, why would i want more fri's if the first ones wasnt made correctly, very unprofessional read more

Wingstop - This was in my food and was told I couldn't get any refund or different service and couldn't get a manager name - Chicken Wings Near Me - Round Rock, Texas

We ordered two 6 wing boneless combos, came with fries and a drink and 2 different sauces. My wife went for 2 tame sauces I went with the Cajun and the Cajun rub.....we didn't really care for any of them, the fries were so so. This is the second Wing Stop we've tried, the other was in Rosenberg, not too impressed so far. read more

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I usually don't come here because I prefer the atmosphere of Buffalo Wild Wings better. Their wings and fries are tasty though, so we decided to order some for a get together. We got regular, cajun, hickory smoked BBQ, hawaiian, and teriyaki. All flavors were good, with the hawaiian and teriyaki being my fave. Fries are delicious, with a yummy seasoning sprinkled on. Both fries and wings reheated well in the oven. Ranch & bleu cheese were tasty as well. I think I found our new go-to place for small get togethers! read more

The wings at this location are not very good. The fries taste better than the wings. The way the staff put together multiple flavors in a box was not well done. They need to separate the flavors in different boxes instead of with paper between them. I asked the staff how long it would take for preparation of Cajun fries and when they were ready the time was way over the time of three minutes that they said it would take. I also ordered something online and the wait time was longer than said for order and the restaurant didn't seem busy to me with online orders when I arrived to pick it up!!! read more

If I could give no stars I would!! Placed my order in store and waited over 45 mins before I asked for a refund. Gave me a receipt that said cash refund and tried telling me that the monies would return to my card!!! Stepped outside and upon returning another customer overheard them saying how they didn't give me my money back and stated OH WELL!! read more

usually this wingstop doesn't disappoint but today was. i placed my order online and waited until about five minutes before the stated ready time on the order just to give a few extra minutes to the restaurant to prep my order. i got there about 8 minutes after the stated time and after i paid at the register, the cashier didn't give me any information on when my order would be ready so i waited by the counter. after about 15 minutes, i saw the staff start to bring out bags of food and set it on the rack behind the counter. i could clearly see my name on one of the bags but no one ever called out my name or gave it to me despite me paying and saying i was there for pickup. i eventually had to ask like hey is that my food? after i got home and opened my food up, it was just all disappointing. i ordered the fries to be well done and they were cold and soggy. the wings were not super hot either and just bland tasting. would i eat here again? of course, it's wingstop. am i more cautious about ordering? yes. read more

Wingstop - waiting for my food inside. - Chicken Wings Near Me - Round Rock, Texas

This is my favorite place to get wings and I've been coming here for over 12 years, but it's definitely a personal preference. I prefer to eat wings that are a little more on the crispier side. I have ordered wings from all the wing shops and restaurants around town, and most of them just taste too fatty or too undercooked to me. I prefer wings that have fried all the skin to a crisp before being tossed in the glaze. Though their wings are not as large, it's also reflected in their price, so it's a fair deal to me. My husband, though he likes Plucker's and Buffalo Wild Wings' plumper and meatier wings better, lets me choose to come here because of the Mango Habanero and Lousiana Rub. The joint is small, but I like it. There's 5-6 tables and can get packed pretty quickly during after-work hours, but most people come in for take-out anyway. The staff is probably the place's weakest link. Like previous reviews, their customer service is below average. As often as we come in, I don't recall ever seeing the same staff member twice. The past few times, we didn't have time to wait (since we come in for a quick bite on the drive home from work and on our way to pick up the little one from daycare). So, we started calling in our order while we're on the road and it's ready for us to sit down and eat when we get there. I don't know if they condone us ordering take-out and eat it there, but they've not had a problem with us doing it yet. read more

Wingstop - 20 piece classic wings (mango habenaro, Louisiana rub) and large seasoned fries - Chicken Wings Near Me - Round Rock, Texas

Yup, I'm a fan. I've picked up a side of fries a few times here for a craving since it's super close to work, but I have yet to indulge in a full meal until today. First of all, bring your stretchy pants. Even the small order is more calories (and honestly, food) than a human being should eat at one time. I split it and was totally satiated. The garlic and parmesan was a little buttery for me, but if you like that sort of flavor, it was an excellent version of this. The traditional HOT was more like a medium, but it's exactly what I wanted. The chicken was hot and fresh even after walking it back to the office, and the fries never disappoint (even after they cool off). Next time I'm feeling like my diet can eff off for a meal, I'll be back. :) read more

Tried to call in order to restaurant and was placed on hold for 11 minutes, by the time I got there the phone was not answered and I was ignored twice in the restaurant before they greeted me. When I explain to them that I was on the phone on hold they were rude and did not offer any apologies. The cashier and the manager said both were rude and I had to D escalate the situation by just trying to get my order. The restaurant was dirty on the outside and in the entry.Their customer service was very poor in this situation and also the wait was long. A simple apology or a courtesy drink for the inconvenience would have been nice. I think all the staff need to have some kind of customer service training to understand that people are spending their money and that restaurant. read more

Nasty burnt fries that have no flavor other than burnt. The wings had no sauce on them and customer service is rude. read more

Wingstop - Chicken Wings Near Me - Round Rock, Texas

The wings here are pretty tasty. My favorite is the Lemon Pepper and the Atomic. The Lemon Pepper has some tingly zesty taste to it, even the kids like it. The Atomic flavor is definitely not for everyone. I like my food extremely spicy so the Atomic really hits that craving really well without going overboard. Don't get me wrong, I still sweat up a storm but at least I can eat ten of these without losing sensation in my taste buds. If you don't eat extremely spicy food, stay away from the Atomic! Overall the food is good, but the main reason for the five stars. One time I ordered a bunch of wings for party. 15 minutes after I left when I was almost to my destination, Wingstop called my cell and told me they had left off 25 of the wings I had ordered. They apologized for the inconvenience and comp'd me 50 wings for their problem. They know how to keep their customers happy even with there are mix ups. read more

This restaurant not only got my order wrong. But they refused to acknowledge such once they found out I was calling to tell them of such mistake. They had me wait on hold for 15 minutes before just hanging up on me (no conversation). When I called back I let the phone ring for about 3 minutes. They apparently don't have voicemail. Anyone working at this location on 9/11/21 should be ashamed. I understand mistakes happen, but this restaurant takes absolutely no accountability. P.S. If it matters, this is my second negative review of a business in 10 years. THEY'RE THAT BAD. Order pizza (or whatever) instead. read more